Europe Cruises for the Disabled Reviews

The value of the cruise was good but once onboard the experience is not great. The ship is tired and old , really needs a modern update. MY cabin was in need of updating and cabin staff just seem stressed and miserable. We were allocated a great table at The Oriental but no Sommelier so the poor waiting staff are stressed out trying to get the hot food and cope with taking drinks orders which is ...

This was my first cruise, I originally booked as a solo traveller but a friend asked to join me, I booked directly with P&O so changing my booking was really easy. From start to finish the trip was well organised, P&O sent regular updates and lots of pre-cruise information. The food was great, with lots of variety, the entertainment was varied and to a good standard and the crew were awesome, in ...

We had previously sailed on Azura in 2010 when she was brand new and after 14 years there was quite a difference in the state of the ship. That said she was clean and the staff were always around cleaning and polishing. Our cabin was clean and functional although the lack of USB points was an issue as we could only plug our devices in where the kettle was situated above the fridge. We didn't ...

3 days before we sailed, we were contacted by P&O who advised us that our cabin was no longer available and gave us an ultimatum of a downgrade to inside cabin with a 50% refund or cancel our holiday. We were left with no choice but to accept the downgrade. We booked this cruise in June 23. The ship itself is in a poor state and in desperate need of a refurb. The food was substandard. We we both ...

I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice . The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...

Embarkation superb; atrium pathetically underwhelming; cabin spotless and stewardess excellent; ship tired and has the feel of being past it's sell by date; In-house shows very professional; singers average; comedians pretty dire and smutty (the two go together),and in the main not funny; cost cutting everywhere, flogging you stuff at every opportunity; food average only; tea and coffee dire (not ...

Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again. First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...

My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...

We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...