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2 Helpful Votes
Sail Date: March 2019
The South Pacific is a bucket-list destination and the back-to-back cruises on Le Soleal hit all the high spots. I generally like expedition-style cruises, but the itinerary captivated me: Cruise #1: Easter Island, Pitcairn, Gambier ... Read More
The South Pacific is a bucket-list destination and the back-to-back cruises on Le Soleal hit all the high spots. I generally like expedition-style cruises, but the itinerary captivated me: Cruise #1: Easter Island, Pitcairn, Gambier Islands, Moorea, Bora Bora and Papeete; Cruise#2: Papeete, Moorea, Tuamotu islands, Marquesa Islands, Hilo, Honolulu This review will cover both cruises. As it turned out, the itienrary had a lot of expedition-style elements: transportation by zodiac, snorkel eqipt. issued, visiting out of the way places (not even listed in Lonely Planet or much on the web about them), an excellent speaker introducing us to the various Polynesian cultures, film programs, some hiking, and excellent local guides. The mix on the ship was about 50% French-speaking and the rest English speaking (consisting of US, Australian/New Zelanders, Europeans) and most programs were offered twice, once for the French speaking, and again for the English speaking audience. Ship announcements were bi-lingual. Food is both restaurants is excellent and I enjoyed the buffet on on the 6th level for most meals as I could "eat and run". Spa services are excellent I liked that the ship had a afternoon reception for those of us traveling on our own so we could meet each other. This is a 5-star ship, with 5-star dining, 5-star services and 5-star amenities (for example, bathroom amenities are from Hermes). Read Less
Sail Date: October 2018
I have always wanted to visit Pitcairn and Easter Island, so this cruise became an excellent opportunity to visit these two isolated destinations. I arrived in Papeete five days before the cruise was due to begin. This gave me plenty of ... Read More
I have always wanted to visit Pitcairn and Easter Island, so this cruise became an excellent opportunity to visit these two isolated destinations. I arrived in Papeete five days before the cruise was due to begin. This gave me plenty of time to explore Papeete, do a round island and inner island tour and laze by the pool. The embarkation in Papeete was the best of my three Ponant cruises. My cabin on Deck 3 was central to everything, especially Reception, the main lounge and the theatre on deck 4. As a solo traveller I had more than enough storage space. Shower was always hot and with good pressure. Service by all staff I encountered was excellent. I was made to feel welcome, staff soon learning my preferences like sparkling water at lunch and dinner, tea with milk at breakfast etc.. most importantly my name. The service provided by my cabin steward was excellent.. I enjoyed the captain's enthusiasm for the voyage, the South Pacific, Easter Island and our sighting of whales on our last evening at sea just west of Valparaiso. Unfortunately we were unable to land on Pitcairn Island due to big seas, 'so close and yet so far'. Read Less
1 Helpful Vote
Sail Date: October 2018
We enjoyed four days in Honolulu prior to the arrival of Le Boreal. The ship was actually a day late as she had been stuck in ice attempting a Northwest Passage transit in August. After disembarking her passengers in Greenland she sailed ... Read More
We enjoyed four days in Honolulu prior to the arrival of Le Boreal. The ship was actually a day late as she had been stuck in ice attempting a Northwest Passage transit in August. After disembarking her passengers in Greenland she sailed full speed for Hawaii via the Panama Canal, encountering Hurricane Rosa on the way across the Pacific. We felt it too on our flight from Sydney to Honolulu! Anyway, Ponant very generously covered our additional night's accommodation in Honolulu, arranged transfer to the ship and offered generous compensation for the late arrival and subsequent cancellation of two port calls on our voyage to Valparaiso. Boarding of the ship was very well organised, especially for a full complement of passengers and we were soon settling into our cabin and preparing to enjoy the sail out from Honolulu. Although rather small, the cabin is beautifully fitted out with plenty of storage and good amenities. The ship itself, in my view, is a beautiful design with very sleek lines and complimentary colour scheme. Fitted with stabilisers, she rides nicely through rough seas and is one of the quietest and most vibration free ships that I've sailed on...and I am a professional Master Mariner. Being a small ship, she only has two dining venues; a grill buffet restaurant on deck six for a more relaxed atmosphere and the formal restaurant on deck two. We enjoyed excellent service in both with very friendly staff who we got to know very well during our six weeks on board. Waiters are Indonesian with senior staff French, all speak excellent English and tolerated my limited use of French and Bahasa Indonesie! Downstairs the food had a tendency to be somewhat bland, but I guess this may be deliberate as not everyone appreciates a lot of seasoning and spices or chilli. One area that could be improved is catering for those requiring a low sugar diet, e.g. Diabetics. The only low carb drink available,other than water, was Diet Coke. It would be nice to see some other options available. The French influence is apparent but not overwhelming and in fact is rather charming. The officers and crew are very approachable and being such a small vessel are easily accessible. The bridge of the ship is generally accessible to passengers except during critical periods such as emergency drills. Our Captain changed halfway through our cruise and there was a marked difference in style. The first Master was very visible, approachable and interested in meeting all his passengers whilst managing the vessel, whereas his successor seemed more interested in his French passengers and could often be seen interacting with them. He seemed reluctant to engage with English speakers and non French nationals. He did make many announcements of interesting sights in both French and English however. The entertainers on board were excellent and I was surprised how involved the dancers were in other aspects of the hotel/excursion activities. Our final ocean voyage from Hanga Roa to Valparaiso (with about 70 or 80 pax) was the most relaxed part of our cruise and we had some enjoyable informal evenings with the musicians and dancers. We found that the cruise director was sometimes giving contradictory information in her announcements and the planning of some on board activities could have been better organised. We shouldn't forget the unseen heroes such as the galley, laundry and housekeeping staff who did so much behind the scenes to ensure our comfort. All so cheerful and enthusiastic. The range of shore excursions was fantastic and so interesting and informative to learn about the different cultures that we encountered. Our tour manager worked very hard on our behalf, especially so when the internet link was disrupted for several days. We would recommend taking some excursions when they are offered as we consider they were good value for the price paid. The ship lost twhe internet and tv links for several days which, although not disastrous, was somewhat annoying. Our disembarkation in Valparaiso was very relaxed as the ship didn't arrive until late morning. This enabled us to have lunch before leaving the ship around 1:15pm. Our tour manager coordinated our transfer to Santiago for €70 in a comfortable Mercedes minibus as there were nine of us travelling, very helpful. We enjoyed our voyage immensely and have future cruises booked on Le Boreal's three sisterships through to late 2020. Read Less
Sail Date: October 2018
We had travelled on Ponant (L'Austral) previously and found that the size of ship, crew numbers, facilities suited the style of cruising which we look for. The destinations are different to other cruise lines with experts on board to ... Read More
We had travelled on Ponant (L'Austral) previously and found that the size of ship, crew numbers, facilities suited the style of cruising which we look for. The destinations are different to other cruise lines with experts on board to give detailed information about the destination and customs of the local people. Disembarkation at the ''ports'' is via zodiacs which makes for a fun experience. Travelling with only 200-230 passengers and 140 crew makes for an intimate cruise experience. Crew are aware of each passengers requirements as the same crew look after you whether it be the bar or restaurants. There are two dining options - a more formal dining room and buffet. There is a wide variety of food at both venues. Two main lounge areas are available serving beverages. Cabins are well appointed, always well looked after by cabin crew for whom nothing is too much trouble. There is a spa area with gym equipment which is open 24/7 - small but has enough equipment to counteract the food and beverages if required. Crew are obviously loyal to Ponant as we met crew on this cruise who we had met previously. We have since travelled on 2 more Ponant cruises and again met crew who we had met before and they remembered us. This is not a cruise for people looking for big bands, large shows but looking more for background music in a more relaxed environment. Shows performed by 5 dancers who also have other duties so are able to mingle with the passengers. There are activities arranged for sea days. All in all a wonderful small ship experience. Read Less
5 Helpful Votes
Sail Date: September 2018
This cruise was from Lautoka in Fiji to Papeete in Tahiti, in September/October 2018. It was promoted as the 30th Anniversary cruise for Ponant, and made a special visit to Mata Utu, the registration home for Ponant ships. The Ponant CEO ... Read More
This cruise was from Lautoka in Fiji to Papeete in Tahiti, in September/October 2018. It was promoted as the 30th Anniversary cruise for Ponant, and made a special visit to Mata Utu, the registration home for Ponant ships. The Ponant CEO was onboard for the cruise, along with a very large proportion of French passengers.We had cruised on Ponant a few times before, and on this particular ship. The cruise itinerary was interesting and met the usual Ponant onboard standards but we were a little disappointed. We thought more information and relevant lectures might have been provided. The cruise visited some island locations not previously visited by cruise ships, and that showed in some below average excursions and details. That, along with some bad weather, made the first half of the voyage less than memorable. The second half, visiting the Cook Islands, Bora Bora, and Moorea was much more enjoyable. Very picturesque and excursions were satisfactory (apart from the usual high costs). The cruise ended with a great fireworks display at Papeete harbour provided by Ponant. it is not pleasant to register some reservations about fellow passengers but we did find that not all the French passengers were very welcoming. There was an attitude apparent that Ponant is a French cruise line and the French passengers therefore hold or expect special rights in some undefined way! This did spoil things a bit at times although senior crew made it clear this was not the Ponant view. The line has to make revenue and profits and that means appealing to all comers. Just a point to keep in mind for some cruises. Overall could only rate this cruise as average but recognising some of the Ponant efforts to make it a memorable anniversary cruise. Read Less
1 Helpful Vote
Sail Date: September 2018
This cruise visited Wallis and Futuna which I could not get with another cruise line. Since this was also a 30 anniversary cruise lots of specials were in store, such as reception in Wallis; native entertainment on board and on shore and ... Read More
This cruise visited Wallis and Futuna which I could not get with another cruise line. Since this was also a 30 anniversary cruise lots of specials were in store, such as reception in Wallis; native entertainment on board and on shore and the fireworks on the last night. The hula performances were a highlight. those dancers could surely move. The shore excursions were well organized allowing me to see the beauty of the various islands, especially from a high overlook on Moorea where the different shades of the waters really stood out. Even the dolphins cooperated (showed up) on an offshore boat trip. My balcony cabin located amidship, reduced the affects of the ocean and was always kept in good shape. The ships personnel was always friendly and eager to help. The food was plentiful and of good quality, too bad, gained a few pounds even though I was using the walking machine in the exercise room. Read Less
1 Helpful Vote
Sail Date: August 2018
This was our 3 cruise with Ponant, The staff were very friendly and helpful, especially when we had to get on and off the zodiac boats as my husband not long ago has a knee replacement but was still able to go and enjoy the expedition. ... Read More
This was our 3 cruise with Ponant, The staff were very friendly and helpful, especially when we had to get on and off the zodiac boats as my husband not long ago has a knee replacement but was still able to go and enjoy the expedition. Level 3 was easier for him to get around to reception and get on the zodiacs. The expedition staff were amazing and were very passionate and knowledgeable about their chosen fields, we had booked dinner with the expedition crew and it was very imformative to sit and enjoy their company. The Kimberley coast of Australia, what better way to see this by boat/zodiacs amazing, we saw whales, turtles, dolphins, birds and so much more, I would encouage everyone to go its truley amazing. We ate dinner of a night alternating between the dining room and buffet which is on the pool deck, as the nights were warm and it was great to be outside. TV with satellite wasnt always that good. The food in the restaurant wasn’t as good as the last 2 cruises, buffet offered a better range of food. Pastries, Desserts, icecream, sorbet, cheese, bread yummy! Read Less
4 Helpful Votes
Sail Date: July 2018
Cabins too small, temperature too cold throughout the ship including in cabins, food very disappointing for what is expected from the French, meat tough, food too salty even the doctor on board told the chefs this but they refused to ... Read More
Cabins too small, temperature too cold throughout the ship including in cabins, food very disappointing for what is expected from the French, meat tough, food too salty even the doctor on board told the chefs this but they refused to change. Little to no service poolside, pool only a plunge pool. Ponant office in Sydney much too slow at sending documents, many passengers did not receive prior to leaving their homes to travel. Pick-up from hotels in Broome organised by Ponant was a debarkle, some passengers not informed of pickup location and time and then when we arrived at ship we were informed that we were an hour too early and would have to wait an hour in hot sun with no shade or seating. Australian expedition crew excellent! Ponant Sydney office are not organised— we 3 will never travel Ponant again— back to Silver Sea and Seabourn for future cruises. Read Less
2 Helpful Votes
Sail Date: July 2018
We booked this cruise 18 months earlier and we are so glad we did. To begin with, the Kimberley area is stunning! The scenery, the wildlife and the indigenous rock art is all wonderfully beautiful. We saw an abundance of the most ... Read More
We booked this cruise 18 months earlier and we are so glad we did. To begin with, the Kimberley area is stunning! The scenery, the wildlife and the indigenous rock art is all wonderfully beautiful. We saw an abundance of the most beautiful birds, crocodiles, whales and sea turtles, all in their natural environment. The physical scenery was absolutely stunning. The geological features are incredibly special and places like Talbot Bay with the Horizontal Waterfalls, Raft Point, Prince Frederick Harbour with the amazing Mitchell Falls seen by helicopter will live in our memories forever. Seeing Montgomery Reef rise out of the water as the tide fell was an incredible experience. We were literally metres away from this. We visited several sites with ancient aboriginal rock art that were just amazing. Added to this, was the expertise of our guiding naturalists. They combined a sense of fun with incredible knowledge and made the daily excursions in the zodiacs something to really look forward to. The evening recap meetings led by Sandrine and the naturalists ensured we all knew exactly what was happening the next day as well as reliving that day's experiences. We couldn't have asked for more. The ship itself was quite beautiful. It was stylish and modern with more than a touch of class. Our cabin was 431 and it suited us perfectly. We loved sitting on the private balcony, particularly while whales frolicked nearby. Our room was kept spotlessly clean and the bar fridge constantly restocked. There was also no shortage of fabulous entertainment on board with various musicians, singers and a great dance group. I also used the library to get through a couple of relaxing books. We found the food to be beautiful and it was complemented by a never ending supply of fine wines. We ate in both the formal restaurant and also in the more casual buffet and found them to be outstanding. Finally a word about the staff. They were incredibly good, quick with a smile and always helpful. The service was far and away the best we have experienced. This was a really special holiday and we couldn't have been happier. Thank you Ponant! Read Less
4 Helpful Votes
Sail Date: March 2018
We had been previously on a cruise across this Indonesian region last year that was disappointing with Silversea Expedition. This year Ponant cruise was exceptional, thanks to the outstanding expedition team lead by Mick Fogg and the ... Read More
We had been previously on a cruise across this Indonesian region last year that was disappointing with Silversea Expedition. This year Ponant cruise was exceptional, thanks to the outstanding expedition team lead by Mick Fogg and the captain; they chose superb location for all stops and we had both landing unique experiences visiting remote villages and extremely isolated locations in all islands of Western Papua, Spice Islands and South Philippines. the captain chose 5 unique locations where no ship had ever been before. They also selected almost every day beautiful remote top quality beach and snorkelling experience. Food with a dominant French style was magnificent as well as the European style service, as usual on Ponant ships. We usually prefer the full service downstairs, but there is everyday also the buffet style next to the swimming pool. Entertainment was high quality, in particular with excellent classical music pianist, singers and a team of 4 dancers. Read Less
2 Helpful Votes
Sail Date: March 2018
I chose this cruise from Sydney to Cairns as it was calling at smaller islands off the East Coast of Australia . Somewhere along the line this ship was just missing a beat if it wants to be considered 5 star. The food was excellent with ... Read More
I chose this cruise from Sydney to Cairns as it was calling at smaller islands off the East Coast of Australia . Somewhere along the line this ship was just missing a beat if it wants to be considered 5 star. The food was excellent with lots of French specialities. Same could not be said about the wine considering it was a French ship this was a great dissapoinment.Service was superb in the restaurant and bars but it was the next level of management where it fell down. It's a very small ship which I knew but when we have sea days it's nice to be able to walk around the decks but there was no deck to do that. The pool deck area was very small. Embarkation and disembarkation was very smoothly handled. The cabins were small but well laid out and lots of storage space. I think the ship needs a refurb. Some of the furniture in the main lounge was a bit well worn . Read Less
13 Helpful Votes
Sail Date: March 2018
While preparing for this cruise I found it very difficult to get any real information about Ponant cruises and our itinerary. I wrote some notes once I was on board and they are below. Before that though I need to say one thing, and it ... Read More
While preparing for this cruise I found it very difficult to get any real information about Ponant cruises and our itinerary. I wrote some notes once I was on board and they are below. Before that though I need to say one thing, and it mimics what some others have experienced, is that the French speaking passengers get much better service in the dining venues than anyone else. We were 2/3 English speaking on our cruise but many of the French staff either ignored us completely or made us feel like second class citizens. Other staff on board like the bar, room and service desk personnel were quite friendly. The on-board naturalists where always smiling and always had a friendly word no matter who you were. Ponant needs to deal with this issue. Now my notes: Ponant L'Astral Great Barrier Reef March 6, 2018 Pre-Cruise We found the Ponant site very confusing and it had very limited information. There was no-where to book excursions or any on board items. The site claims documents will arrive electronically 30+ days before departure. Ours were emailed to us 26 days before departure. We were already travelling so we were unable to make specific preparations based on this information. Embarkation We arrived at the White Bay Cruise Terminal in Sydney at about 2:00pm. Our bags were taken and we proceeded into the terminal. There were already about 20 people there. We were advised boarding would start at 4:00pm. There was plenty of seating (along 2 sides of the room), washrooms, free bottled water, but no wifi. There was a snack bar but it was not open. There was a vending machine where you could get pop and candies. About half an hour prior to boarding, one of the ships staff started to hand out embarkation numbered tickets. These would be used to determine the order for embarkation. He had about 25-30 of each number starting at 1. He started to hand these out at one side of the room, from the front closest to the checkin counters, then after completing the row went to the top of the other side moving toward the checkin counters. Most of the early arrivals were given tickets about half way through, so arriving early did not necessarily mean you would board early. We just happened to be in the right spot to get a number 1 ticket. if you want to get on early watch for this process to start and go up to the man and get your teickets. The staff also handed out a medical questionaire which need to be completed. The only items of concern were if you had a fever prior to boarding. Checkin was quick, they checked our passport pictures to us then handed us our keys. We then proceeded through a quick security screening then on to the ship. On entry to the ship we had our photo taken for the ship security system (we have always had this done prior to boarding on other cruise lines), our sea passes were scanned and we were escorted to our rooms. Our bags were not yet in the staterooms. Drinks and snacks were available in the main lounge on deck 3. The snacks did not last long. Cabin 326 Cabin seems very workable, no better or worse than other cruise lines we have been on. Other reviews have pointed out that the toilet is in a separate room from the sink and shower. We did not see this as an issue. The sink had 2 drawers below it, side by side with plenty of room to store toiletries. My bottle of mouth wash was able to stand up so it is quite tall. Aircon worked well. Two wide air ducts sat along the top of the length of the room providing good coverage and air flow. There is a seperate temperature control in the room. Fairly large flat screen TV which showed on demand movies and tv shows. Also has access to the front camera. Daily activities are also listed. One thing that is not available is your stateroom account. For this you have to see reception. There seemed no way to change the TV input but I was able to connect my iPad to the TV using an HDMI adapter and cable and play videos. Only issue was I was unable to change the volume. There is a long flat surface along the wall that has space for your things. On it is a telephone, a table lamp, and a clock with iPod connector and speekers (will not fit a lightning device). Under this surface at one end are 2x2 drawers, about 18 inches tall by 36 inches wide. And a ottoman. On the wall above this surface are 2 power plugs. One has a single European 220V plug, and the 2nd has both a European 220V and an American 110V plug. Storage is plentiful. Bed allows for multiple suitcases to be store underneath. I mentioned the 4 drawers previously. There is are 2 full height doors for wardrobe. One side has a couple of shelves and the safe. There are 4 drawers below that for storage, the top one has the hair dryer in it. The lefthand side is your typical wardrobe with hangers. There is a small round table with a single chair. Not sure how 2 people have in-room dining in the cabin though. On each side of the bed there are shelves, open underneath. You also have reading lights. The king size bed (which can be made into 2 twins) is comfortable and you get 4 pillows to start with. There is a page in the room binder showing other pillows you can order. We got 2 ergonomic pillows but our cabin steward didn't want to take away any of the existing ones. We also found the duvet to be quite hot so our steward added a sheet to the bed so we could throw off the duvet if we wanted. The cabins on deck 3 all have balconies but the railing wall is sold metal, unlike the cabins on higher floors. This means you cannot sit on the balcony and see anything. Wasn't a huge deal for us. There were 2 wicker chairs and a small table. Note, because you are quite low on the ship our balconies were often wet and had salt spray. Parts of our trip were quite rough so this happened often. Bathroom has a makeup mirror and a power plug for raisers. 2 small shelves, maybe 4" by 12" on the left beside the sink for toiletries. On the wall between the bathroom and bedroom there is a sliding door which opens a glass wall looking into half of the bathroom. Presumably for light and to make the room look bigger. Wasted space in my mind. Shower is a good size, rectangular and a good shower head streaming lots of water. No problem getting hot water. WiFi They offer 3 plans: 100 minutes for 30E, 240 minutes for 60E, and 1,000 minutes for 180E. I opted for the 240 minute plan. You can log only one device in at a time and must log off that device to let your roommate log in. We used a router which allowed us to run multiple devices at the same time. Worked well for us. For quick logins to check email, weather, etc the 240 minute plan worked for us. I think we had maybe 7 minutes left on it at the end of the cruise. You must remember to log off though. Internet is satellite based so slow but I was able to use a virtual desktop and response was bearable. Outlook IMAP syncing was slow so I used my iPhone for email most of the time. Everything I tried worked. It did not seem like they blocked any sites. Captains Gala Guests from deck 3&4 met with the captain at 7:00 on deck 6. Guests on deck 5&6 met at 7:15. The doors to the MDR were to open when this event completed. The event started late and the speeches ran long. Doors opened just before 8:00. Dress was more upscale, no shorts etc. Most men did not wear ties or jackets but some did. All were in long pants and at least a shirt with collar. Dinner was a fixed 6 course menu, 2 choices, regular or vegetarian. You could switch mains or appetizers but hot for hot or cold for cold. So limited choices. It was all very good but with an 8:00 start we left at 9:30 before dessert was served. The deck 6 (buffet) menu was more extensive and included roasted turkey which we were told was very good. Muster Drill This was a 2-stage process. First we were all required to attend an introduction in the theatre where the staff was introduced and a welcome message from the Captain. We then had a life on board presentation. This lasted about 1 hour. Next everyone went back to their rooms and got their life jackets, put them on with the help of staff, and we returned to the theatre. Each person was checked off a list so that all guests were accounted for. This was followed by a talk on the process in the event of an evacuation. There are 2 lifeboats, one for each side of the theatre. Drink Plan The cruise is drink inclusive, which means there is always a white, rose & red wine available. These are supposed to change daily but our experience was they changed maybe 3 times during the cruise. Some were better than others. Also included are a couple of types of beer, Heineken and bud light if memory serves, and many cocktails; none top shelf. For top shelf you pay full price. A grey goose martini set me back 9 euros for a shot and a bit. For the most part it was free flowing and the included stuff you could order from anyone. The lounge often had a couple of different reds and whites on offer. Medical A number in our group required the services of the doctor due to chest problems. The doctor and nurse were friendly and for a short visit and some small drugs cost about 70 euros per person. Longer term treatments would be more. Tendering On our first day to stop we had a dry landing so they used the tenders. On one of the sea days prior they gave a presentation on the activities available. There was an included 4 hour excursion and a few optionals. Some of the optionals would only run in the morning or afternoon because of tides so we were asked to sign up for the optionals by noon the following sea day. Once they had this info they placed each cabin into one of 4 colors, red, yellow, blue and green. These would be our colors going forward. That afternoon we collected our snorkel gear by cabin numbers. At that time they gave us a color sticker for our sea pass. That evening we had a briefing about the next days excursions at which they identified which colors would go out at which time. The actual process of getting on the tender and returning was a breeze. Dining General The Main Dining Room on deck 2 is full table service. Doors open at 7:30 (or per daily plan) but you can come any time after that (except on gala nights where everyone is served at the same time). There are usually 2 soup and 2 salad choices, and 3-4 appetizer, main and dessert choices. There are also 3-4 always available mains such as a hamburger or rib-eye steak, and a couple of always available desserts such as Creme Brule. Dining is leisurely, especially if you are not french speaking, and you will likely take a good 90 minutes for dinner. Longer on gala nights. The more casual dining room on deck 6 is always a buffet with a main carvery that changes daily. Reservations are required as it cannot hold all of the guests but we never seemed to have a problem getting one. Dining here can be as fast or as slow as you want but we always felt rushed to finish. The staff did not do anything to speed us along, it is just the buffet style seemed to foster a much faster meal. We took almost all of our meals in the MDR but then a couple in our group did the opposite so it is really a personal choice. All in all the food was quite good in both venues although my wife had difficulty finding a main she wanted in the MDR. One night they had 3 fish selections out of 5 choices. That's all I have for now. If you have specific questions feel free to ask. Read Less
5 Helpful Votes
Sail Date: March 2018
Joined L'Austral in Fremantle for the 26 day cruise of Northern Australia in the Wet Season. Boarding the ship in Fremantle was smooth and although we arrived early our bags were taken from us and we went for a walk around ... Read More
Joined L'Austral in Fremantle for the 26 day cruise of Northern Australia in the Wet Season. Boarding the ship in Fremantle was smooth and although we arrived early our bags were taken from us and we went for a walk around Fremantle. Returning at noon we were sent along the wharf to the ship and directed to the level 6 for lunch. After lunch we spent and hour in the lounge on level 3 before being directed to our cabin where our luggage had already been delivered. We sailed after life boat drill. Our ports of call up the Western Australian coast were Geraldton, Turquoise Bay, Broome, Talbot Bay, Wyndam. Darwin and Yirrkala in the Northern Territory. Thursday Island in the Torres Strait. Cape York Peninsular, Lizard Island, Cooktown, Port Douglas, Hamilton Island and Fraser Island in Queensland returning to Sydney. A previous writer has described the passage extremely well and I could not better her descriptions. The Naturalists on board were an extremely friendly group full of knowledge of the Kimberley area and the zodiac drivers knew how to handle their craft and we had no problems with wet water or dry landings. Entertainment on board was good and the ships crew put on an excellent show. Read Less
3 Helpful Votes
Sail Date: March 2018
We chose this cruise for its luxurious small ship experience. The ship was all the better for the French influence on the food and wine which were superb. The ship was fabulous with wonderful caring staff from Captain David Marionneau to ... Read More
We chose this cruise for its luxurious small ship experience. The ship was all the better for the French influence on the food and wine which were superb. The ship was fabulous with wonderful caring staff from Captain David Marionneau to the cabin stewards, wait staff, bar staff, housekeeping staff, reception and entertainment staff. What a trip! We boarded in Fremantle a couple of weeks into the 40 night Circumnavigation of Australia cruise which departed Sydney on 25th January and Fremantle on 8th February. Lovely cabin (315). Nice balcony, comfortable bed and adequate toilet and bathroom facilities (separate) serviced at least twice a day or on demand. Complimentary mini bar replenished daily (no wine though). If we wanted wine we needed to get it from room service. No problem. Plenty of beer, spirits and mixers along with water and soft drinks. Leaving Fremantle we sailed north to Geraldton, then on to Exmouth (glass bottomed boat experience). On to Broome, Talbot Bay for the horizontal falls. Astounding! Waterfalls everywhere- naturalists on board had not seen anything like it, nor the flows from the King George Falls. Aboriginal settlement at Yirrkala was amazing, artworks beautiful, and a performance that was exciting. On we travelled our 26 nights reducing rapidly. So many experiences - so much to see and great weather. Had no problems with the zodiacs and many people older than my 65 years managed them easily with the care and attention of the crew. Boy did we see parts of Australia I never knew existed. Other passengers were also overwhelmed by the beauty and colours of the Kimberley. This was all complimented by food (lots of high quality French inspired food but interspersed with some special lunches of Italian, Moroccan, Baltic inspired. Our bar, lounge and waiting staff knew us all by name after 24 hours, and they knew our drink preferences. Other stops at Darwin, cape york, Thursday Island, Hamilton Island and Fraser Island before heading back to Sydney where our “on board family” of 240 passengers said goodbye. A very sad time. This certainly an unforgettable cruise. So much, wonderful people, sights, eats and drinks, memories after memories, friend after friends. Thoroughly recommend the ship, it’s very professional but friendly and very happy crew and amazing entertainers. Just go, we are so glad we did. Read Less
1 Helpful Vote
Sail Date: March 2018
I have been on this ship once before to Macquarie Island and the New Zealand subantartic islands. This ship takes you to places where the others don’t go. Unbelievable experiences and excellent on board, with quality food beautifully ... Read More
I have been on this ship once before to Macquarie Island and the New Zealand subantartic islands. This ship takes you to places where the others don’t go. Unbelievable experiences and excellent on board, with quality food beautifully cooked, interesting fellow passengers and a relaxed style. Magnifique as only the French can do. The all inclusive fare includes your shore excursions in zodiacs (if on an expedition cruise) drinks, premium coffee etc which at the end of the day makes a cruise with this line much more competitive in price than it might seem at first blush when simply comparing ticket prices. Ponant ships are new, well equipped serve some of the best food I have ever experienced on a cruise ship and provide great service. All announcements are in French and English and there is a very welcoming atmosphere on board. The expedition cruises are great fun and the expedition crew are amazing. Je t’aime L’Austral Read Less
5 Helpful Votes
Sail Date: January 2018
This was the third cruise we have had on le Boreal and L'Austral. All have been excellent, This cruise was to the Sub antarcic Islands from Dunedin via the sounds and ending in Wellington NZ. As the ship was being repositioned from ... Read More
This was the third cruise we have had on le Boreal and L'Austral. All have been excellent, This cruise was to the Sub antarcic Islands from Dunedin via the sounds and ending in Wellington NZ. As the ship was being repositioned from Wellington to Sydney we were offered a free cruise to Sydney. The expedition could not be faulted as the weather and the seas allowed us to land on all the Islands where it is permitted. This we were told was exceptional. Even the cruise across the Tasman was akin to a Manly Ferry trip. We actually landed on both days as per the itinerary at Macquarie Island. Many of the expedition guides visited many times and had never achieved both landings. Some years were impossible to land at all. We also landed on Campbell Is and Enderby Is which were amazing. The entire operation was exceptionally managed and organised and minor tweaks were necessary to avoid some bad weather ahead of us. The Itinerary was completed with only one Zodiac outing cancelled due to unsafe waters over the loading deck at the Antipodese Is. Landing was not allowed there by NZNP's anyhow and it was a Zodiac inspection anyhow. The ship spent some time circumnavigating the islands so we could see the abundant bird life but missed the close up experience penguins and seals which we seen everywhere else. We had seen so many of these previously we didn't really miss much. All in all the entire expedition was amazing.Bio security was adhered to so nothing was conveyed to the Islands that would affect the ecology. Even no fresh food was allowed ashore. Things changed at Wellinton where many passengers left the ship to be replaced by people taking the 4 day cruise to Sydney. Is was to be a no frills cruise but developed into a big swill cruise with many of the new passengers overindulging in the open bar. They were not typical of the many passengers we have met and enjoyed on previous cruises who are mainly interested in the theme of the cruise - expeditions not boozing to excess. The cabins were comfortable and well serviced. As we were repeat passengers laundry was included. Dining was excellent at all meals. We preferred the more casual dining on Deck 6 which is buffet. The staff there were so accomodating and friendly where we found the dining in the formal dining room more formal and patronised by the more affluent wishing to be waited upon. The food is identical. Service is also more formal. There are no set dining periods or allocated seating. It is as you wish during the opening hours. On deck 6 bookings are often required due to popularity particularly if weather permits and as out-door dining is possible it is often extended to poolside. Each day there was a specially prepared dish available on deck 6 prepared by an exceptional chef (Jerome). Roast suckling pig,roast beef and lamb as well as a steak tartar to die for as well as prawns and scallops and many others. These meals are prepared for both lunch and dinner. Soups are always amazing.Wines are provided, red,white and rose at lunch and dinner which are reasonable but the more exclusive wines which are also available are expensive. Entertainment is restricted to 4 females and a male dancer and their performance is excellent.and if weather permits is performed on the pool deck. Otherwise it's in the theatre. For the more physical active a small gym is available to work off the extra weight that is so easy to put on.. Spa and massages are available. The lounges are comfortable and have singers or pianists playing at set times which are always advised in the daily schedule. Lectures are provided most days by one or other of the on-board guides, naturalists and scientists and are always most interesting and appropriate according to the areas being visited. Briefings and weather forecasts (if appropriate) are held before dinner regarding the next day's activities. In the sub-Antarctic they were were more than interesting and always gave us an appreciation of what we may expect be it good or bad. We have always found the cruise/expedition more than good value for money. The fact passenger size is limited to according to the size of the expedition and guides. Generally around 200 plus or minus a few depending upon how many people are permitted ashore which is dictated by the authorities managing the sites. Zodiac transfers are a breeze and access to/from the ship excellently achieved with ships crew amazing. Announcents are in French and English as there are usually more than a few French passengers on board (and they rule). It is after all a French owned ship. We have Been there and done that now three times and we will not travel with any other company based on ship size and passenger service. Many of the passengers and expedition staff formerly travelled or worked on the Orion which has now left Australian shores. Read Less
1 Helpful Vote
Sail Date: January 2018
These islands are possibly the least visited and unspoilt islands in the world with unique flora and fauna. They cruise visits these island positioned halfway between Australia and New Zealand and Antarctica. In the great southern ocean ... Read More
These islands are possibly the least visited and unspoilt islands in the world with unique flora and fauna. They cruise visits these island positioned halfway between Australia and New Zealand and Antarctica. In the great southern ocean The islands contain the greatest variety of penguins and the opportunity to sit on the beach and have these highly curios birds come and investigate the stranger in their midst On Macquarie hugh breeding colonies of up to 500,000 pairs can be observed plus smaller breading colonies Colony’s of elephant seal, New Zealand fur seals, New Zealand sea lions can be observed while wali g on the islands Bird life is abundant and breading colonies of various breeds of Albatros can be observed whilst on land and also from zodiacs while investigating the shore line and inlets and cliffs of the various islands. Apart from. Penguins, seals, and a great diversity of bird life the islands have their own unique forms of vegetation This all takes place with a team of highly experienced specialised experts who daily give lecture on what we can expect to see on the next days excursions ashore or from the zodiacs Ponant take you to these far away places in the luxury of their ship with fine food,fine wine and great service that makes the trip even more enjoyable Read Less
Sail Date: December 2017
Great expedition cruise : very knowledgeable and experienced expedition team with great selection of spots to visit on land; great interactions with locals and landings always so well prepared and fantastic welcome from locals. Very ... Read More
Great expedition cruise : very knowledgeable and experienced expedition team with great selection of spots to visit on land; great interactions with locals and landings always so well prepared and fantastic welcome from locals. Very good talks for review and preparation of excursions. Great opportunity to learn about the various indigenous population of such great diversity as Papua, Solomon and Vanuatu, with such differences in traditions from place to place. Quite interesting approach to the Second Word War in Asia Pacific, with a great talk and various visit to most historical and significant locations. As usually, luxury accommodation and excellent food in a relax ambiance. Cabin is very comfortable and functional. great choice of premium vines on top of usual free selection. The only thing we missed a little were the snorkelling opportunities, that were not so great due partially to the weather conditions and also because the choice of locations : they were too closed to beaches and not remote enough o get eth best of corals and fishes. Read Less
3 Helpful Votes
Sail Date: October 2017
We saw this ship while on a another cruise and was impressed by its look and finish and commented that we should try this company/ship. When we saw a cruise around French Polynesia we were excited, the online information sounded great, ... Read More
We saw this ship while on a another cruise and was impressed by its look and finish and commented that we should try this company/ship. When we saw a cruise around French Polynesia we were excited, the online information sounded great, the cost was high compared to other all inclusive lines. I booked direct with Ponant in Sydney and the staff were very helpful and I was able to obtain the cabin I thought would suit us best. Boarding in Papeete was unprofessional and dysfunctional, no staff were on the ground to help you or tell you what you needed to do, we were treated as if we were just off for the day sightseeing and not as new guests arriving. There was also NO security screening of any kind. The cabin was adequate, storage was limited but after a day or so we sorted out the room. The bathroom was small in size but well designed, large walk in shower with good water pressure, a rain shower and a hand held, with a glass door/wall. Another great feature is a glass wall panel the looks out into the cabin, this made the space seem much bigger and you can look out to the ocean while in the bathroom, there is also a seperate toilet. The bed/ linen/ pillows were good, over the 7 nights we only saw our room steward once, the room was well maintained and keep clean, toiletries were replenished as required.the fridge in the room did not get cold at all. The ship itself is well designed and easy to get around, being on the small side, the public spaces were limited but they worked well. The dining areas were well presented and I will give more detail re this by area. The Bistro dining area was very well laid out and it opened out onto the pool deck, plenty of seats for two, great selection of food and it was always presented very well.The staff in this area were very helpful and the wine supplied was quite drinkable. We enjoyed every meal we had in this space. The main dining room was formal, the issues I had was there were no tables set for two, I am not a fan of sharing a table for meals, at this level of ship I think this is a major failure in design. We also had very erratic service in this restaurant it went from fantastic to us walking out one night as we sat waiting for 20 minutes for anybody to supply a menu or any form of service. I must admit the Maitre'd did his best to make amends and we did not have any issues again, the food was well presented and very enjoyable. The one major concern we had was the public announcements, all were in French which was as expected, but the English announcements were always short and sometimes not at all and you had the impression that you were only getting half the information. The other guests on the ship were predominantly French and they excelled themselves at being rude and impolite. We have been to different areas of France and spent weeks in Paris over the years and I have never encounted this before. We befriended a couple from Quebec and even they said the same thing, so I know I was not being sensitive, the other English speaking people told me they had the same issue. The staff ranged from rude and unhelpful to lovely, I found the most problems at the main reception desk on level 3, I rang on one occasion and the lady who answered could not speak any English. I always knew that English would be the second language but the office staff were at times just rude while answering you in English. This is the first time in all the cruises we have done that I was pleased to disembark, I wonder was it a "tour group" mentality that the other passengers had, or the fact that it was cruising in a French territory, but either way it was unpleasant. Would I cruise with Ponant again, I am not sure, I loved the ship but..... I feel Ponant have not decided if they are a French Domestic Cruise company only because thats how it seems onboard or if they are truly a global cruise company, compared to Silversea and Azamara they have a long way to go. Read Less
2 Helpful Votes
Sail Date: October 2017
We chose Ponant for its size and so called ‘luxury’ cruising. We found the cabin very small and could not store our bags anywhere. We struggled to move around the cabin without bumping in to one another! We were disappointed in the ... Read More
We chose Ponant for its size and so called ‘luxury’ cruising. We found the cabin very small and could not store our bags anywhere. We struggled to move around the cabin without bumping in to one another! We were disappointed in the meals which we expected to be of a higher standard in both restaurants. We felt general information was lacking. The shore excursions were incredibly over priced for what we received and certainly would not recommend any that we went on. The staff on board were excellent however and have no criticism of them. We did not attend any entertainment activities except for the last night where a local Tahitian dance company came on board and we thoroughly enjoyed the night. Papeete was a huge disappointment for us- very neglected -obviously the French have not poured any money into their colonies over the years. The Tahitians however are a lovely race, friendly and welcoming. Read Less
1 Helpful Vote
Sail Date: October 2017
Sailed on Le Soleal before and really like these vessels, not huge , excellent service and well appointed cabins , also around 250 passengers and around 140 crew, no casino or Pokies , these ships cater for a mature audience with a sense ... Read More
Sailed on Le Soleal before and really like these vessels, not huge , excellent service and well appointed cabins , also around 250 passengers and around 140 crew, no casino or Pokies , these ships cater for a mature audience with a sense of adventure hence the Zodiac inflatables on board to explore and land on remote beaches . With this in mind we booked on a cruise from Honolulu to French Polynesia , passengers mostly French , this can be a challenge if your French language skills are not up to scratch and , on their turf the French mostly keep themselves , a pity we had a great experience when sailing along the Australian coast ( Our Turf) on Le Soleal , more English speaking passengers , however the Crew from the top down are English speaking. This is a very important factor, Ponant is doing all it can to include all pasengers, but you have to keep this in mind when booking a cruise with Ponant and the area you visit, On our last cruise we stayed on Deck 5 , this time deck 3, the only difference a door to and instead sliding door and a partly enclosed balcony , the cabins are identical . Read Less
Sail Date: October 2017
To see paradise in the South Pacific, the Marquesas Islands. Embarkation and disembarkation very smooth operation.Greeted and farewelled by the Captain and members of the crew. The ship is small and intimate with luxuriously ... Read More
To see paradise in the South Pacific, the Marquesas Islands. Embarkation and disembarkation very smooth operation.Greeted and farewelled by the Captain and members of the crew. The ship is small and intimate with luxuriously appointed cabins,complimentery mini bar,and French toiletries. The crew are friendly and no task is a problem. Would love to have brought some home. Dining is a pleasure with top French Cuisine,good wine, a choice of 2 dining rooms, and snacks available in 3 lounge/bar areas, The ship has a nice library and internet centre.also a small fitness centre and Spa. Enjoyed the entertainment, dancers,musicians,the Cruise directors programmes also the lectures on the South Pacific. The Port and shore excursions were excellent plenty of time and no pressure or rush to leave the ship or the destinations. My sort of holiday, relaxing and laid back with plenty to do if you wished,but no pressure. Would love to go again and fully recommend Ponant. Enjoyed it so much have booked another trip. Read Less
6 Helpful Votes
Sail Date: September 2017
First time on Ponant but 16th cruise overall. We were totally spoilt like never before. The ship is beautiful and the staff were all so very nice and went the extra mile with everything they did. The rooms were bigger than other cruise ... Read More
First time on Ponant but 16th cruise overall. We were totally spoilt like never before. The ship is beautiful and the staff were all so very nice and went the extra mile with everything they did. The rooms were bigger than other cruise lines we have travelled on and the finishing touches were lovely. Very comfortable beds and pillows. Plenty of closet space, an in room safe, good quality toiletries and a drinks fridge. The included mini bar was constantly restocked. It was great having an open bar and the French wines and champagne were very good. Some of the best red and Rose we have had for quite some time. Now the food, it couldn't be any better. Young Chef Tony deserves a medal along with his team for feeding us so well. It was all so delicious and we came home much heavier than when we boarded the ship. The French cuisine was superb. There were 3 formal nights on board, 2 of which we ate in the a la carte restaurant, all other meals were taken mostly outside by the pool at the buffet area. It was just so nice to sit outside at night and bookings were needed in advance due to the popularity. Morning and afternoon tea were always delicious little French cakes, pastries and savoury treats. This was an Expedition cruise Darwin to Darwin visiting the Kimberley's. Mick Fogg and the team were brilliant. Very friendly and extremely knowledgeable. We were awestruck day after day by what we saw in this very special part of the world. Just incredible scenery and Aboriginal rock art. Daily outing in the Zodiacs were well organised as were the couple of the optional tours we chose to do. There were daily evening recaps about what we had seen and what was in store the following day. Full credit to the team on a fantastic job.. There was nightly entertainment but we didn't see any of it as after dinner we were so tired that we went to bed ready for the following days big adventure. We are early 50's and we couldn't keep our eyes open after 10pm! If you are considering a Kimberley trip I would choose Ponant over every other option. We could not fault a thing. It was worth every cent and then some. . Read Less
2 Helpful Votes
Sail Date: September 2017
We undertook our first ever cruise this month. It was with Ponant and the ship was L'Austral. We chose this cruise as the expedition to the Kimberleys appealed to us also the small number of passengers of around 230 people was ... Read More
We undertook our first ever cruise this month. It was with Ponant and the ship was L'Austral. We chose this cruise as the expedition to the Kimberleys appealed to us also the small number of passengers of around 230 people was perfect. It was Darwin to Darwin. The cruise was 10 nights 11 days. Being our first ever cruise we had no idea of what to expect but we were more than pleased with every part of this experience. We were on deck 4, cabin 431, which was perfectly located to access all other decks easily by the stairs or lifts if needed. Our cabin had a queen bed and separate toilet to the bathroom. We also had a balcony which had plenty of room. Our cabin steward was lovely and very efficient. Our cabin was always cleaned and tidied morning and night. The restaurants were on Deck 2, table service and deck 6, buffet. Both served great food with a French influence. The service in the restaurants was high quality. The French wines were more than enjoyable. Room service was also available and was quick and beautifully presented. The on board entertainment was entertaining. In the main theatre, there was always a recap of the expedition of that day and a run down of the next day's expedition. The expeditions were great experiences. We went out in zodiacs most days to explore the breathtaking beauty of the Kimberley coast. There were always expedition team members on the zodiacs who were very knowledgeable and informative in their fields which ranged from geology, birds, sea animals and naturalists, to name a few. Overall this expedition cruise was amazing and would highly recommend this Kimberley expedition. Brilliant. Read Less
2 Helpful Votes
Sail Date: September 2017
Always wanted to see the Kimberly coast by ship, to view the horizontal waterfalls. King George gorge scenery, and Rock Art proof of extra-terrestial visitors from long ago. The trip met expectations, but wine was not uniformly of expected ... Read More
Always wanted to see the Kimberly coast by ship, to view the horizontal waterfalls. King George gorge scenery, and Rock Art proof of extra-terrestial visitors from long ago. The trip met expectations, but wine was not uniformly of expected standard for french wine and should have been at next level up for non-selected (types- champagne,rose were 0K) Service on back outside deck was exceptionally good ,as was upstairs bar. Food variety (except for fish) was interesting and well presented and prepared - especially the omelettes!! The visit to the bridge was particularly informative and interesting and we appreciated the time and operations detailed by the om-duty officer. The medical officer ,trained at Toulouse. was efficient and seemed to understand my partners' (attempted) French. The bottom rung of the in-pool ladder should be fitted with a non slip sleved surface (this caused deep lacerations to my partners shin)., Well put together and executed schedule of visitations. Read Less
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