This was our first cruise on Celebrity since 2006. We sailed on the Constellation to Canada/New England and had a great cruise, so we were excited to return to Celebrity. This was a probative cruise for our bookings (B2B) in Australia/New Zealand in March/April 2025. Our excitment was quickly tempered as we embarked. First issue, we made the mistake of adding Premier Access to our reservation, ...
On Jan 12, my husband and I boarded the Celebrity Constellation for a 12 night cruise. We had been notified that the previous cruise had contacted norvovirus. Therefore the boarding process would be delayed while they did an extra level of cleaning of the ship. We finally boarded and wait until around 2:30 in the afternoon when the crew announced that all cabins were clean and we were free to ...
This was the 9th Celebrity cruise for me; the 2nd on the Constellation. My first experience with cruising was with Celebrity on a Mediterranean with my mother in September 2004. I was so impressed with the level of service, food quality/presentation and the entertainment that I encouraged my husband to go with me on a Eastern Caribbean with Celebrity on the Millennium in 2007. He was hooked! We ...
Chose this cruise for the itinerary
Ship was old. Took 3 hours to board packed like sardines in the heat
Had a cabin for three. ( one person could not go S she was sick). She Wouk’s not have had a bed as the 3rd bed was squashed against the veranda and my bed, The bathroom tiles were mouldy.
Only tried to eat one dinner. It was tough and awful. Similar dinners every ...
We have sailed on multiple ships but never Celebrity. We had heard such good things about their ships and service that we were excited to choose it to celebrate our 50th wedding anniversary. This was a very big mistake. The ship is very old and has not been updated. There were holes on the decks where it had rusted through. The lifeboats had not been tested since 2019, as noted on the side of ...
Lack of pre-cruise notifications
1 We were not told of the covid infections on previous cruise and only found out from back to back passengers and crew, although we could be sent multiple emails about things for sale
2 We were handed a sheet as we boarded that mask where required at all times
3 Some ports where pay to get off ship (you had to buy a Celebrity excursion to leave ship and ...
We have cruised several cruise lines, (Royal Carribean, Carnival, Norwegian, etc.)by far, this was the worst cruise ever. The service for our cabin was horrible. Had to look for the cabin attendant several times. 1st only gave us 1 washcloth, 2nd replinished towels with a wet one, had to be told twice to replenish the toiletries! Then the toilet would not flush, although it was repaired. The ...
Food was horrible. First morning we went to sit down breakfast. Ordered eggs, bacon, toast and oj. Only thing edible was toast and it was cold, bacon was so salty it was awful. Next morning ate in buffet upstairs. Worse, how do screw up scrambled eggs? Next morning tried the omelet station. These people don't have a clue. Only good meal we had was when we ate at the oceanliners restaurant. Enough ...
Fourth time, at least, on this ship. Good food, warm very pleasant pools which were dirty, beautiful ship in need of maintenance. Cabin lovely, spacious as ever. Security and guest relations staff downright creepy. They confiscated radios which belong to my family, despite having no cause to do so as they were not on the prohibited item list. They made false allegations of causing interference, ...
We booked an Aqua Class stateroom that was supposed to have an unobstructed view. The entire cruise we viewed this huge metal item that should have moved to clean windows, but never moved once. So every scenery picture has this big metal object. We might as well paid less and had a balcony with a lifeboat in from of it. Waste of money for us to have paid extra for this room.
This class ...