Cruising from Hawaii back to Australia via Tahiti and New Zealand and not having to fly, seemed like a wonderfully relaxing holiday... But then there was norovirus! I think many more cases than were officially reported. I was an unlucky one who had to be wheeled down to to doctor at 3.30am! I have never been so violently ill in my life. My husband who felt quite unwell a few days later but ...
Nothing good to say about the ship, food, entertainment, service or staff ! Would give a negative rating if I could. Had to literally wipe out my drawer to put my clothes in on day one, full of dirt and hair. Service was poor, food was lousy, staff unfriendly. Had previously been on a Royal Carribean cruise in the past and the ship was beautiful, the service was wonderful and the food was great, ...
Celebrity X Modern Luxury Cruise Style! This is their new motto as seen on T.V. or the internet. If you booked an inside cabin, window, we choose a balcony. Now settle for scratchy T.P. and tissues, faded small robes, and worn out towels. Gone are the luxury aquatic spa therapy items. The room attendants were working very hard and we truly appreciated both of them. They kept our worn tired room ...
Celebrity dropped the ball on Solstice. We've cruised with Celebrity before and were quite happy but this cruise left us disappointed and we will not travel with them again.
The buffet had the same food everyday for lunch and dinner, something in red sauce and something in brown sauce. The formal dining room was just as bad, food cold and dry and no vegetables unless you ask for them. ...
WE boarded ship 3 hours late due to Noro virus on previous leg of the repositioning cruise. We knew of the delay thru CC, X never notified us even though many were notified by X up to 3 different ways of the late boarding. We didn't get to our rooms until 5:30. X said it was due to ship cleaning, but we also were told that previous leg had major luggage and immigration problems on the Sydney ...
Our first Celebrity cruise and we were delighted because we got such a great deal on the cruise itself and the airfare. So it was a no-brainer when we decided to visit beautiful Hawaii and check it off the old bucket list. We flew from New York the day of the boarding (it was a good flight but long) we finally arrived at the port around 4:00 in the afternoon and we were aware of the issues the ...
Celebrity Solstice -- 2 out of 6 rating. No organisation/communication on this ship.
They had norovirus on the ship on the Australian leg, but did not even advise the guests on board at the time.
Guest relations were not consistent with their information.
No passenger booklets/info in rooms
No drink menus until 2nd last day, so missed out on so many potentially nice drinks in bars and ...
We're a multigenerational family who typically cruise once or twice a year. We've tried many of the major cruise lines and have especially enjoyed our trips with Norwegian and Holland America in recent years. We thought it was time for a change and booked a trip on the Celebrity Solstice from Hawaii to Ensenada. We were all very excited to try Celebrity and cruise on a Solstice-class ship. I ...
We are long time cruisers and Celebrity Elite Captains Club members That have been looking forward to the arrival on the west coast of a Solstice class ship. Lets not delay this experience was a huge disappointment. They let us know ahead of time that the dreaded Novo virus had broken out on the previous cruise from Australia. The consequence of this was an advisory to not come to the dock prior ...
The solstice is a really beautiful ship well laid out and we liked how everything was easily accessed from midship elevators .
we were in conciegre class and the cabin was quite good although the couch was a bit uncomfortable and it was too close to the wardrobe but that is something and nothing the bathroom was very nice and the bonus was no shower curtain. We ate in the buffet for all meals so ...