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Celebrity Solstice Review

5.0 / 5.0
Editor Rating
2133 reviews
6 Awards

Solstice organization and management a disaster

Review for Celebrity Solstice to Hawaii
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First Time Cruiser • Age 2020s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2013

We are long time cruisers and Celebrity Elite Captains Club members That have been looking forward to the arrival on the west coast of a Solstice class ship. Lets not delay this experience was a huge disappointment. They let us know ahead of time that the dreaded Novo virus had broken out on the previous cruise from Australia. The consequence of this was an advisory to not come to the dock prior to 2:00PM. Not a problem with us since our flight from San Diego did not get to Honolulu til 1:25PM. Not a problem until we got to the dock and found a morass of humanity entangled in a

disorganized boarding that approached being a disaster. We were being exposed to poor management and leadership that became the hallmark of the whole cruise. What a way to be introduced to a beautiful ship in many ways !

The Cruise over all was marred by having 9 out of 11 days being put under quarantine with no self service in the buffet. No salt and pepper on the tables. Resulting in long long lines in the buffet . This even affected the Morning Elite breakfast where no food was served during the quarantine. In your cabin there were no amenities , eg., glasses ,ice buckets etc--BUT THE CASINO WAS OPEN .

Cabin Review

The Concierge cabin (1236) had great bedding, nice bath and a very nice verandah the only downer was the amount of storage space.

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