We're a multigenerational family who typically cruise once or twice a year. We've tried many of the major cruise lines and have especially enjoyed our trips with Norwegian and Holland America in recent years. We thought it was time for a change and booked a trip on the Celebrity Solstice from Hawaii to Ensenada. We were all very excited to try Celebrity and cruise on a Solstice-class ship. I will apologize in advance for the length of this review; there was a lot to write about but unfortunately for all of the wrong reasons.
The first clue that all might not go well arrived in the form of an email from Celebrity a few days before embarkation. It read "During the ship's last sailing, a small percentage of guests experienced a gastrointestinal illness. We will conduct enhanced sanitizing onboard the ship and within the terminal to help prevent any illness from affecting your cruise. Therefore, your check-in and boarding will be delayed. We ask that you not arrive for check-in before 2:00 PM."