To Celebrity or not that is the question: Celebrity Solstice Cruise Review by catstev

Celebrity Solstice 1
Member Since 2013

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To Celebrity or not that is the question

Sail Date: April 2013
Destination: Hawaii
Embarkation: Honolulu
The solstice is a really beautiful ship well laid out and we liked how everything was easily accessed from midship elevators .
we were in conciegre class and the cabin was quite good although the couch was a bit uncomfortable and it was too close to the wardrobe but that is something and nothing the bathroom was very nice and the bonus was no shower curtain. We ate in the buffet for all meals so i can only comment on that and we found the food to be very nicely cooked, well, what we ate anyway, but it was the same everyday not much variety.
There was an outbreak of a gastric bug on the previous cruise so this led to all sorts of problems but i have to say that the ship was thoroughly cleaned before we got on and we were most grateful for that as the last thing we wanted was to catch any nasty bugs, we really had the best time and above is the only good stuff i can mention because it wasn't all plain sailing.
We flew from Sydney to Honlulu to meet the ship and after about a More two hour train ride a three hour wait for the plane and then a nine hour plane ride all we wanted was to have a shower something to eat and maybe have a look around Honolulu.. Wrong!! because of the bug we were delayed getting on the ship but before that we had to line up for about 45 minutes to hand over our luggage then about an hour or more to get through security then about the same to get our sea pass then sit and wait for the ship to be ready for boarding I think we got on about 3 or 4 pm but we couldn't get to our cabins till 7pm they kept putting an announcement that it would be 5.30 and that announcement kept coming way after 5.30, the Hawaiian port authority was really bad and i do hope it was a one off because that alone would put me off cruising for life.
Now getting back to conceirge class although we had a nice cabin it wasn't worth the extra as there was no priority anything, harping back to the port authority our bags should have been taken off us we should not have had to line up only a petty gripe but very annoying no priority bags to your cabin the poor stewards were to overwhelmed by the extra work they had to do to get the ship clean so our bags didn't turn up till about nine pm, also no pillow menu no welcome bottle of bubbly so had to guess it was because of the bug which is ok but there was no communication about it and that was to become the theme of this cruise we hope that it was a one off and celebrity are not usually this unorganised and i am told by past passengers that they are usually very good but the organisation and communication on this cruise was terrible we had no idea what was going on especially at meal times if you have cruised before and you eat in the buffet you get a tray plate and help yourself well we were all standing around looking for said items not having a clue what we were doing until the penny dropped and the staff were serving out the food and most of the staff were new as some had to go off because they had caught the bug so the new ones didn't have a clue what they were doing. We were told it would be 72 hours and it would be back to normal but it only got back to normal three days from the finish of the cruise and then we were all confused again because we were waiting for the staff to serve us.
There was more bad than good on this cruise but it did not detract from our enjoyment of it we had a very relaxing time and we loved Hawaii, I won't put celebrity down and say they were really awful because that is not the case, it was just unfortunate that we had the outbreak and although it was annoying it didn't make the cruise a bad one.
What was annoying and very bad was the lack of organisation for example the tendering which was another line up for about 45 minutes or more and communication or lack of we should have been kept up to date with what was going to happen in the dining areas we get a newsletter with what is happening on board so they could have kept us updated through that
There was a lot of little and some big annoying things but not everything is perfect and as i said we still had a great time
now to cruise celebrity again or not it would have to be more organised and it would have to be a great
cruise deal and i wouldn't pay the extra for concierge because at the end of the day everyone is treated the same no matter what your cabin choice is Less

Published 05/28/13

Cabin review: C31265 Concierge Class

we were in 1265 great location deck 10 not mid ship but close to lifts not noisy and nice cabin just a bit cramped with the sofa being so close to the closet but that's the only downside to it there is space under the beds for luggage but that is were they keep the life jackets so make sure you have access to them

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loved honolulu
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very beautiful loved it
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