RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
I guess the size of your dividend matters if you hold Princess Cruises shares but the size of the queues matters if you are a passenger on their new giant ships. And I really wonder how much longer the wonderful crews they employ can keep carrying their reputation and where the cruise industry is heading with the number of passengers they are cramming onto their ships.
OK this was our 8th ...
There were 10 of us that cruised this time. This was our 3rd Princess cruise, this time from Sydney to Hobart-Port Arthur-Kangaroo Island.
We had smooth sailing for the first half and lumpy seas with a swell for the second half. On the final leg we sailed through a meeting of three rain events the caused us to be late in getting into Sydney Harbour. The pilot boat couldn’t get out to ...
Will definitely cruise on this ship again if we have the chance. Embarkation was a breeze we were on board within 30 minutes of port arrival. Disembarkation was also good also around 30 mins after joining cue.
We have cruised with R.C, P&O, and Carnival previously and found this ship to be in most aspects a cut above. The decor is clearly more premium including the stateroom. Staff were ...
FOOD
Worst Bacon and Coffee of any cruise ship. Poached eggs came out without and white - just a yolk.
Worst breakfast Service ever - 45 minutes for eggs to arrive. Cold toast turned up 5 minutes later.
It was only an 8 day cruise but repetion of menu wasn't great.
None of these had a huge impact on overall experience. We didn't starve :)
SHIP
Worst designed Ship we've sailed on. ...
My wife, daughter (her 1st cruise) and we had the worst Cruise experience yet. 4 visits to guest services the 1st day. 18 people on our trip, 4 families.
1) they made us book 2 rooms for 3 people.
2) rooms keys didn't work
3) confiscated my bottle of wine
4) I had a drink pkg, so I got 1 beer and then proceeded to Lido Deck where we bought 3 lanyards, and sign for them.
5) Gust ...
My husband and I sailed on what we call "the cruise to nowhere", being the 19 March 2024 Brilliance of the Seas "11 day "cruise to the South Pacific from Sydney, Australia
The cruise was meant to head to Lifou, Noumea, Mystery Island, Port Vila and Luganville for 11 days. In the end we only (just) got to Lifou - the other ports were cancelled and the cruise was cut short from 11 days to 8 days ...
I’ve already done the survey that they send you but realised after I sent it that I hadn’t commented on the born to dance show that I went to see while I was on the cruise . It was absolutely spectacular, I still can’t believe how good it was . I’ve been to watch shows all over including west end and broadway and this was way up there with the best . The singers and dancers were fabulous . Food ...
Compared to previous Princess cruises, this was definitely a step down in service, food, entertainment. The ambiance of cruising was not there. No dress code for the MDR. Food service slow… MDR was akin to eating at the local diner.
The staff did not make the experience ‘special’. Limited engagement with the waitstaff..more of a serve and get it over with vibe. Orders were sometimes ...
Overall: This was somewhat disappointing cruise that did not live up to the hype.
Embarkation: A breeze. Easiest boarding ever. No lines, knowledgeable people.
Cabin: We had a B-1 veranda stateroom. The room itself was fine. Flat screen TV, although not much to watch. (You could watch “Titanic” if ship disaster movies are your thing.) Adequate underbed storage for our soft-sided ...