American North America River Cruise Reviews

The ship was nice and the cabin good size. Shore exertions good. But dining experience was not good. The selection of food not very good. No side dishes at lunch or dinner. Terrace grill Hamburger were like hokey pucks.. Out of bacon in am and staff too lazy to go to kitchen to get more. On night we sat down at 6:20 and got our entrees at 7:40! Another night whole table ordered clan ...

We just completed a cruise on the Hudson River on the Star. Having cruised many times before (albeit on different lines), I must tell you that this cruise was not good. One set of passengers that we got to know fairly well even left early because they were so disappointed. The ship needs a complete face lift and mechanical overhaul. Specific issues: 1. Systems a. The water system was ...

We chose this cruise expecting a first class luxury cruise. We liked the all inclusive aspect of the cruise. However before we even got on board we ran into issues when trying to book shore excursions. The website would register my husbands excursions but not mine. That was all straightened out with a call was made to the cruise line. We had an overnight at the Peabody in Memphis which was great. ...

Friends asked us to join them. This was supposed to be a cruise from San Francisco to the inland rivers of California and then back. It was hugely expensive (over 6K per person.) A week or so before the cruise, they informed us the cruise would not be leaving from San Francisco (no definitive reason given) but would start and end on the river in Sacramento, CA. We endured an uncomfortable 2+ ...

I took a lower Mississippi River cruise on the American Cruise Line boat the Symphony November 2-9. The boat and our room was nice, food was good and the crew was very friendly. The entertainment was okay, and some of the excursions were good some were not. The long bus rides definitely made some of the excursions less desirable. My complaint was the low water level. ACL can't help the low water ...

The experience of travelling the Mississippi was great and ticked one of our bucket list items. The low water was disappointing and whilst we accept that the cruise company had no control over nature the lack of communication both before the cruise and during was disappointing. It would have been an easy task to advise customers in advance of the change of itinerary as it was known well in advance ...

if you have sailed Viking you will be VERY disappointed!!!!!! The food is very inferior! NO WIFI, no refrigerator, no microwave, no safe. The food service is VERY slow and basically no speical vegetarian options unless you BEG.One wahing machine for 175 people.and my clothes were stolen!!!!!!! There are some very nice crew members BUT VERY INFERIOR TO VIKING!!!!!!! NO FRESH FRUIT unless you beg, ...

We chose this cruise for a Mississippi River round trip cruise out of New Orleans so we could explore the river towns along the way. Unfortunately, the ship was so poorly maintained that a generator quit working and we could not travel at all for one full day while repairs were made. Therefore, the ship skipped the town of St. Francisville altogether and the excursions we had booked and paid for ...

Because of covid this cruise was delayed 2 years. I told my husband to get his $ back way back when but he did not. So we took the cruise instead of loosing the $. Sailed from Baltimore April 16, 2022 for 10 days. Four of the ten days I had to go downstairs and complain at 5:30 that our room had not been cleaned. No clean towels. The food was a C+- ate off ship whenever we could. Very old crowd- ...

The cruise looked good on paper, but the cruise line, treats their senior customers terribly. The food and staff were excellent. Embarking and Disembarking was a nightmare. The gang plank was not wide, slippery and sometimes at a 45 degree angle to the ship. Not handicap friendly at all. Last minute room change, after we arrived proved to make the expensive veranda useless, since it was by ...