American Jacksonville Cruise Reviews

This was our 9th cruise with American Cruise Lines so we are obviously satisfied with their overall performance. There have been some cruises where they failed to live up to their motto: "Small ship cruising done perfectly". That is a very high standard that they have set for themselves and they have, on occasion, failed to meet it. Their Customer Service team has been slow to address our comments ...

For an entire day about half the passengers were expected to sit on the boat in the middle of the inner waterway outside of Fernandina Beach, FL. We were told that we will not be taken ashore due to the outboard motor on the launch boat being unreliable to keep running. Half the passengers were taken ashore earlier today so they could go on their shore excursion tour. After they were ...

We chose this cruise , because we have been on American Cruise Lines before and enjoy the quiet , laid back atmosphere. We also enjoy seeing beautiful, scenic areas of our own country, without the hassle of international travel . The food was excellent on this particular cruise. With American Cruise Lines you have complimentary cocktail hour at 5:30 each day followed by dinner at 6:30. ...

A close friend and I wanted to enjoy a relaxing week together, and this cruise turned out to be the perfect choice. From the moment we stepped aboard we were greeted by a sea of smiling faces. We followed the luggage to our cabin and were delighted with the space, the balcony with sliding doors providing fabulous views at all times, especially on waking, and the larger than usual bathroom on a ...

I chose this cruise because I was impressed with my previous cruise with American Cruise Lines from New Orleans to Memphis on the Mississippi in June 2016, and I wanted to travel in this part of Florida. Most of the good things from the previous cruise carried over to this one. The crew and housekeeping staff were top-notch, offering efficient, attentive, and friendly service. The food, both in ...

My wife and I selected this cruise simply to relax in pleasant weather exploring a new part of Florida for us. We arrived the day before the start of our cruise with an overnight stay at the Hyatt Regency Jacksonville Riverfront allowing us to enjoy the pleasant weather and St. Patrick Day activities at Jacksonville landing and good seafood at Benny’s Steak and Seafood Restaurant on the St Johns ...

American Cruise Lines has a slogan, "Small Ship Cruising Done Perfectly." Yep, they certainly did it. Everything was perfect. The food was scrumptious. I liked that they offered half portions, so I was less tempted to overeat. There were only 60 on the Cruise, although the ship will carry 98. With open seating at meals, we got to meet so many interesting people. The Line caters to older ...

We chose this cruise for a smaller ship, on board lecturer, fewer passengers. We had to miss our first port due to hurricane damage and that was understandable. We missed another port due to engine problems but nothing was said until we had sat unmoving for several hours and then had to turn back to the previous port. No compensation provided. Embarkation/debarkation went smoothly. The ship ...

We chose American Cruise Lines because we wanted to be on a small ship, we loved the itinerary, our friends who'd been on before said everyone seems like family, and the reviews were great. We were looking for a great experience – what we got wasn't quite enough to be even good. I was surprised that this was a fairly new ship, when we got to the dock it looked like some old ship. The dining ...

All in all the cruise was a total delight and we were treated very well. Not only did the waitresses and crew make the trip pleasurable, we fit in well with the age group of the passengers. We were celebrating an early 36th wedding anniversary. The ports were close together - every day we were at a different destination so the trip was very enjoyable and educational. Southern US up the ...