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American Star Review

-- / 5.0
Editor Rating
78 reviews

Think twice before booking with American Cruise Lines!

Review for American Star to the USA
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6-10 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2018
Cabin: Cabin A

For an entire day about half the passengers were expected to sit on the boat in the middle of the inner waterway outside of Fernandina Beach, FL. We were told that we will not be taken ashore due to the outboard motor on the launch boat being unreliable to keep running.

Half the passengers were taken ashore earlier today so they could go on their shore excursion tour. After they were delivered ashore, we were told the launches were cancelled for the day - - however they were running them to bring the shore excursion passengers back to the boat at the end of their tour.

An entire day of our six day cruise was lost and wasted because the Captain and crew did not aggressively pursued resolving the problem. Anyone with simple problem solving skills and a little motivation would know that the problem of an unreliable outboard motor can be overcome with other solutions. Instead we are expected to just sit on the boat all day and believe that because it's a Sunday NOTHING can be done. We had no other option but to remain sitting on the boat.

Cabin Review

Cabin A

Cabin A

Very outdated and worn. It looks NOTHING like the cruise brochures.

7 Helpful Votes
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