37 Vancouver Norwegian Bliss Cruise Reviews

We chose this cruise to explore Vancouver, Victoria, Seattle and San Francisco with a total of 4 couples. We arrived several days early to Vancouver to explore the beautiful city. It was a great day. Already we had been told within the ... Read More
We chose this cruise to explore Vancouver, Victoria, Seattle and San Francisco with a total of 4 couples. We arrived several days early to Vancouver to explore the beautiful city. It was a great day. Already we had been told within the week prior that boarding would not be at 12 noon as sold Finally the day to embark arrived. We saw the ship sitting in the harbor long after all other ships left their berth. Decided to go to a restaurant to eat since it was so late. Our 7:30 pm boarding time came and left. We stood in line until 10:15pm when we finally picked up our cabin card. Finally making it into the cabin we discover a letter that all our specialty restaurants reservations were worthless. The tickets for the Jersey Boys was changed to another night -conflicting with the 2 hr minimums the restaurants required. We were in a balcony room and had adjoining rooms which was fun. Didn’t notice the noise through the walls. DAY 1 of the cruise was over about 11:30 pm as we were just sitting on the bed! I think the ship pulled out about 2:30 am. DAY 2. Notice was given that our next stop Seattle was CANCELLED. yup. All the plans and reservations were done for - no harbor cruise, hop on/off bus tour, Space Needle and Chihuly Garden and Glass museum. We were less than 24 hours notice so NO Refunds!! About $250 for each couple. Viator is an outside company that have great tours and prices but they need 24 hours advance notice to cancel. We were in Victoria BC. Beautiful city with lovely gardens. We had scheduled a 2.5 PediCab ride around the town. The owner sent a text early on that stated,” it seems your ship is in port, want to go today?” We did and had a delightful personal tour of the city. Ryan our pedal driver was quick witted and knew Victoria history. We visited parks and heard some tantalizing stories of old government with the hanging alley. Ate at the Garden Cafe for dinner. It was jammed, with mediocre cafeteria food. People didn’t know what to do. No scheduled entertainment. Seems the JB didn’t get picked up in Seattle!! Listened to a couple of singers in the atrium area that were good. DAY 3. Still in Victoria. Almost every thing, place or activity on the ship is closed. We are in port. Limited bars, no racetrack, lazer tag, casino, stores. What do 4400 people do for another 24 hours. Nothing to do. Dinner at the Q Smokehouse- hard to go wrong with a chicken breast and baked beans! At 10:30 pm We enjoyed the production of SIX-Louis VIII six wives. Action paced and very cleverly done. We are now underway to San Francisco.. DAY4. Cruise in under the Golden Gate Bridge. That was amazing so quiet at 6:30 am. Dressed and ready to go. Hop on/ off bus tour, get some sourdough bread and have clam chowder in the City. We are all excited to go @ 8 am. We have all day until 6:30 pm in town. Wait, it’s Noon and we are still on board! Seems NCL didn’t pick up the Immigration official in Seattle. So 4400 people wait. We were off by 1 pm. So we did the bus tour. Went out to Sausalito, crossed the GGB 4 times due to bus route, saw a jumper and made it back at 5 ish. No clam chowder, no sourdough to take home. Specialty dinner in Ocean Blue was fantastic. Giant scallops, shrimp and blue fish were plated well and the dinner was a success. Finally got to see Jersey Boys at 10:30 and it was fantastic. The songs were easy to listen to and enjoy. The cast of both shows are outstanding. Day 5 at sea so headed out to some activities. Alaskan beer tasting. The District. Double doors closed before 2 pm. Showed up with about 30 others. After 15 minutes waiting, I went around to the wine event and got an employee to go inside to see if there was a problem. Barman stated no one was there so he cancelled it. Guess he should have opened the door!! Not an apology to anyone. Nothing available for the racetrack, or laser tag, casino, did our bit to give back to the ship. . Ate dinner at the Manhattan Room. Was pleasant and complimentary. Not hurried like the Cafe. Day 6. Pull into LA. Cruise is over. Disembarking and getting luggage was easy. Was looking forward to fun time doing things with friends and family. It was uneventful. Can’t say I would recommend NCL after this fiasco. We have enjoyed Royal Caribbean and carnival over the years. Carl our room steward was delightful. The room was tidy each day. Loved the continental breakfast each morning. Didn’t have to fight the elevator masses for coffee. The Observation Deck was very pleasant. Light food and drinks available with wonderful views. Read Less
Sail Date September 2019
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we ... Read More
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we constantly hear the TV from the next room at night when we’re trying to sleep, people “doing it” at night, and just general stomping noises and people slamming their doors. The worst part is the food. It’s terrible. The teppanyaki served really salty food, and the Q Texas had the worst food we’ve had all year. The buffet and main dining rooms also had either really salty or bad food. It’s worse than a mall food court sometimes. The only good meal we had was at Cagneys, but you pay extra for that. Also, the gym was very good with excellent weight machines. The onboard process was long and terrible, and it pissed off a lot of people. We were supposed to board at 7:30pm, and we didn’t board until 10pm because they were disorganized and boarded late. We had 30 minutes to grab something to eat at the extremely crowded buffet (we were not offered food or drinks in the 3-4 hour wait to board the ship) before we were told to go to the muster station. After our Seattle port was cancelled, they offered each stateroom a $100 onboard credit. Nothing we could do about that. However, when we got to SF and had to clear customs, they called floor by floor to try and be efficient, but everyone still had to stand in line for almost an hour. They could have organized it to minimize the wait time. I’ve done customs clearing on another ship and it was done within ten minutes! Just very thoughtless and inconsiderate. The last straw was that we spent $50 to purchase a couple of photos, and the photographer said I could download the digital copy from the Norwegian app. I could not find the photos so I went to the photo station. The guy then told me that if I wanted the digital copies, I’d have to pay another $50 for the two photos. I asked if I could exchange the physical prints for the digital copies, he said no, you have to buy the prints first, then you can buy the digital copies. That would cost $100 for two photos! We will not cruise with Norwegian again. Going to try Celebrity next based on other equally unhappy cruisers’ suggestion! Read Less
Sail Date September 2019
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. ... Read More
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining up at 4PM and by 7 there were several thousand people standing in a line that wound around Canada place. This is part of the ugly. We had done 2 other late departure NCL repositioning cruises from Vancouver before. The first was really bad and a woman waiting actually had to be taken away by ambulance due to a panic attack it was so bad. Well this time we did not even show up to check in until 9:40pm! We still waited about 10 minutes in line and we were just about the last 2 passengers to board the ship. We tried to eat as soon as we boarded but we had our drill and everything was shut down. Still the ugly! When we arrived in our room, we found a letter letting us know our itinerary had changed. Since the cruise was announced it had its first day in Seattle. Now it was changed to eliminate Seattle and we had an overnight in Victoria. This was OK for us but many passengers were disappointed. The excuse was not having enough time to notify the US authorities for immigration purposes. Now, all 4,000+ pax had to go through US customs in San Francisco! We did the drill and enjoyed the ship. The next morning we arrived in Victoria. This would be the good for us. Victoria is a beautiful place to visit and we had a beautiful day there. We took a nice walk to Craigdarroch Castle (about 3 miles) as we had never visited there. Well worth the visit. Then we headed back to town and enjoyed happy hour! Swan's was our first stop then we visited Canoe. Both fun places for adult beverages! We had enough energy left and walked back to the ship. The Liverpool Beatles did a show at 7:30 in the showroom and it was standing room only. They did early Beatles in this show and everyone enjoyed it. The next day we were to leave at 2PM so we just walked into town and back. Again it was a beautiful day. Sail away was nice and we just explored the ship. We had dinner at the Q which was good. DW stayed and to watch the CW band (ok but not great). I went to the Cavern club and got there early enough to get one of the last seats there. The 9PM Beatles show was the early years. This was great for me as a Beatles fan to see these guys performing in a small club environment and I could imagine what it was like to see them in Liverpool in 62/63! Now for our first sea day. We received a notice that we would be refunded our port charges for Seattle and they gave each cabin $100 OBC. This was a positive move as NCL knew full well the immigration situation long before our cruise but did not tell the passengers until we were onboard and could do nothing about it! Our Cruise Critic M&G was at noon. This was also the time the ship scheduled the Veterans get together at Maltings. I went to the Veterans and DW went to the M&G at the District Brewhouse. I visited with the one other Vet at the bar for a few minutes and then wet off to join in the M&G. NO SHIPS OFFICERS attended the M&G but they did have champagne for us (nice touch). There were 30-40 cruisers there. Great to meet those we were chatting with on the roll call. The schedule said there would be an Alaskan Beer tasting at 2PM at the District Brewhouse. I was in a group of 10-20 standing outside the closed doors to the District at 2 pm. I just left and came back about 10 minutes later figuring I could join in the tasting a little late. When I got to the District, it was empty. They had kept the doors closed and then the bartender said nobody was there at 2 so he just cancelled the tasting! Poor management! Dinner was at the buffet and it was fine. Then we went to Six. DW liked it, she was listening to each of the "wives" as they sang about their life with King Henry. I was a well done show but not up my alley! Overall, the sea day was good. Now for San Francisco. Since we now needed to clear customs in SF (which was originally going to be handled in Seattle) it meant that EVERYONE would be getting off the ship when we arrived. We had booked a trip to Alcatraz on our own for 10:30AM. I had gone to the front desk on the sea day and managed to get with the correct person to assist us in getting off the ship in the first group to go through customs. This did work fine and we were walking around in SF by 8:30AM. I heard the ship was cleared by around 11AM. We had a good day and BEAUTIFUL weather in SF. On Alcatraz, they were saying how unusually beautiful and clear the day was. Parts of the island were opened to the public that normally are off limits. We spent the remainder of our day walking in the Fisherman's Wharf area. We would have ridden the cable cars but it was way expensive and a long line just to get on. Not for us. Back to the ship and the buffet for dinner. We finished dinner and it was about 7 so we wandered by the theater. There was no line so instead of sail away we went into the Jersey Boys show. Mistake missing sail away! Jersey Boys was an excellent show right up until the point in the show where they dropped the first "F" bomb! There was an audible gasp in the theater. To be fair NCL does have a sentence to warn passengers in the Daily and a piece of paper size sign at the theater when you walk in. We never saw either of these. That just tainted our enjoyment of what otherwise was a great show. It is just sad that NCL feels like this language is necessary in their primary entertainment show for a ship that is marketed to families! The language could be changed without damaging the performance. Another example for us of the BAD! We did eat breakfast and lunch at the local. They did an outstanding job and the food was fresh and hot. Dinner on our last sea day was at La Cuchina and it was good food and the service was good. We just wandered a bit and packed. The ship is new. It is well maintained and the crew were all happy. We did not care for the size of the ship. You have 3 levels of shops, shows and places to eat (6,7 and *8). Then you have 7 levels of hotel and 15 and 16 for food and pools. The only place they used for games, trivia, presentations etc was the atrium. This is typical of NCL in that they really do not pay attention to those types of activities. The atrium in big and impersonal and when we cruise, we typically make friendships at trivia and other small group activities. Not so much on NCL. Disembarkation went great. We walked off with our bags. That started at 7:30 and we left at 8 with NO LINES! this was a good! We have continued to try NCL but sometimes it is just not a good fit. I tried to add photos but the review would not allow it! Read Less
Sail Date September 2019
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management ... Read More
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management blamed the tides on our loading problems, which was ridiculous because tide conditions are posted months in advance. Our ship came up empty from Seattle and had plenty of time to dock and let passengers on to enjoy the ship before we embarked. Maybe they forgot to reserve a spot on the jetty? Two meals, lunch and supper were missed. Getting on the ship (3 1/2 hours plus) was a nightmare with too long lines, being kept in holding rooms where no refreshments were served. Not enough crew were hired to assist, as they knew they had to process 4000 plus people. Passengers who had sailed with Norwegian before said this had not happened before. Why this time? Why not do the safety drill when we were held in holding rooms? I realize the drill is mandatory, but 10:45 is ridiculous. Why couldn’t people with small children, send one parent and let the kids sleep? We were not shown where the life jackets were, which is foolish in an emergency. Why wait until we were boarding to inform us by letter that Port of Seattle was cancelled. What was the real reason? Many people were meeting loved ones in Seattle or had their day planned. Others chose this cruise because it was the only one going to Seattle. We were lucky to get off the ship quickly in San Franscico, but many were not. Floor 9 didn’t get off until after 1:00 which ruined their days’ plans. When did the lower decks finally get off? We heard the crew didn’t get any shore leave. Customer service lineups seemed to at least twenty people deep whenever we went. We were also charged for 6 days gratuities when we didn’t get our day in Vancouver. Disembarking in Los Angeles was smooth because management hired some Princess cruise staff to assist. Finally. Staff on ship were very good. Loved the observation lounge for reading and light lunches. Jersey Boys were excellent. Food in Cafe was good but maybe a bit bland without spices. Loved the food choices. Great weather. Hop on and off in San Francisco was excellent and visiting Pier 39 for outstanding clam chowder in a sourdough bowl was yummy. Unfortunately, the Management planning was terrible and needs to be vastly improved Read Less
Sail Date September 2019
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. ... Read More
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. The ship was originally scheduled to board at 7PM. The original cruise documents said boarding could begin an hour earlier (6PM). However, this changed the day of departure, and no one was allowed to board until 7PM. You can imagine what it was like when 4,000 passengers all showed up at 7PM to board the ship. There was one line that twisted and turned the full length of the terminal and wound around and doubled back outside the terminal. We stood in line from 7PM until 9:30 when we finally boarded. We paid the extra fare to stay in the Haven, because of the additional perks included. One of those perks was supposed to be expedited boarding. After two hours and 15 minutes in line, a guy finally came down the line with a Haven sign and led us to the Haven check-in line. Never once while in line, nor after we boarded did anyone explain what had gone wrong. No announcement over the loudspeakers apologizing for the disastrous start. Instead, to add insult to injury, they came over the loudspeaker and announced that everyone had to go through the lifeboat drill at 11:00 at night. Even after they covered all of the information on how to put on your life vest in case of an emergency, the Captain didn’t bother to come on the speaker, explain what had caused the horrible delays, and apologize for the disastrous start to the cruise. Next morning we wake up to find out that our scheduled port of call in Seattle had been cancelled. Instead we spent two days tied up at the first port of call in Victoria, B.C. On our next port of call, after a day at sea, was San Francisco. The night before arriving there a note is left on our bed telling us to meet the concierge in the Haven Lounge the next day at 7:45AM to get off of the ship because everyone on board had to get off the ship and go through customs, since this was the first stop at a US port. Furthermore, no one would be allowed to get back on the ship until everyone on board had exited and gone though customs. So, regardless of what you may have wanted to do that day, you had to hang out in the terminal for about two hours before getting back on board. I fully understand that sometimes things don’t go as planned. Glitches occur. However, great companies develop contingency plans to handle unforeseen circumstances. And the very best o take extra seps to see to it their customers either never know a problem existed, or that they far exceed their customers expectations when addressing the problem. From my perspective after this Cruise, Norwegian Cruise Lines hasn’t got a clue about how to deal with uncertainties when they occur. That’s actually scary when you think about being in a boat on the open seas. Read Less
Sail Date September 2019
We have been on 25 cruises, 3 so far this year. We have been on multiple NCL cruises and we were excited to try out the Bliss! The cruise did not start out well and was lacking through out the entire cruise. The Good: 1. We loved ... Read More
We have been on 25 cruises, 3 so far this year. We have been on multiple NCL cruises and we were excited to try out the Bliss! The cruise did not start out well and was lacking through out the entire cruise. The Good: 1. We loved the observation lounge. 2. The entertainment was good. We loved SIX and the Beatles. The bands were good. 3. We enjoyed the Laser Tag. 4. The ship was extremely clean. 5. We liked our balcony stateroom, especially the shower size! The Okay: 1. Food was hit or miss, with not much variety. 2. Raceway cars were pretty slow, overpriced, and you had a hard time passing people. The Bad: 1. Embarkation was delayed due to NCL issues, which meant one less day onboard that we paid for. The process was 2 1/2 hours. We finally got on board around 9 pm. The only dinner that was offered to us was an overcrowded buffet for 1st night. 2. The first port, Seattle, was cancelled due to NCL problems. After guests complaints the compensated guests $50pp, which is about the cost of the port fee we paid for Seatle. They let us know about the cancellation only 10 hours before we were supposed to arrive. 3. Customs/immigration in San Francisco was done very poorly, causing 3-4 hours delay in getting off the ship. They only had one extremely, long, slow line that snaked throughout the ship. There was lots of misinformation with the process. 4. The service was poor through out the ship. It seemed like there were lots of new or improperly trained staff. The service in the dining rooms was slow. We were directed many times to certain areas, only to be re-directed somewhere else. Several times when we returned to our room in the evening for a brief moment our steward who ask: "If we needed service for that night." We have never experienced this on any other cruise. We are pretty flexible and know that there might be some problems or mishaps on a cruise. The negatives far outweighed the positives on this cruise. The attitude of NCL has been extremely disappointing. It seems like everyone has downplayed any and all problems and dismissed the guests’ concerns as unimportant and irrelevant. When problems arise you find out quickly who values their customers and acts with integrity. Norwegian has shown that they do not value their customers. There are many good choices in cruising industry and unfortunately, we can no longer count Norwegian Cruise Line as a good choice. It will be a very long time, if ever, if we choose to cruise NCL again. Read Less
Sail Date September 2019
not enough info given to guests --- we were told while traveling to Victoria that we would stay overnight in Victoria and not going to Seattle was not right. not enough to do in Victoria , could have stayed over night in San Francisco. ... Read More
not enough info given to guests --- we were told while traveling to Victoria that we would stay overnight in Victoria and not going to Seattle was not right. not enough to do in Victoria , could have stayed over night in San Francisco. Trying to get in a restaurant to eat was impossible tables open all over but told you need reservations, but none were avalilable.( We were in the Haven so we ate there alot,and the service and food was great.) Food was good when we able to get in to eat It was the same with the shows if you did not make reservations the day they were available,you didn't get them you could try and wait in standby line but you had to get in line at 6pm for a 7:30 show. We were on a BTOB cruise, over all not real happy with this part of the cruise. we usually like Norwegian and will probably sail with you again but not in near future and not on the Bliss. Read Less
Sail Date September 2019
We are frequent cruisers. We got together with two other couples on this cruise - just to enjoy a new ship. We had all been to all the ports so we figured we would just enjoy each other's company. When we booked the cruise, it said ... Read More
We are frequent cruisers. We got together with two other couples on this cruise - just to enjoy a new ship. We had all been to all the ports so we figured we would just enjoy each other's company. When we booked the cruise, it said that the ship would depart Vancouver at 3:30 PM. So we made our airfare and other travel arrangements accordingly. When we checked in on line, our boarding time came up as 7PM. They had accepted our 6:30 dinner reservations so we were confused. After several calls to our travel agent and NCL, we were told that the 7PM must have been a mistake and that we should go to the pier and would probably be on board after 12 noon. Two weeks before the cruise we get a letter from NCL that stated the ship would not be docked until 7PM and that we should not go to the pier before then. Our travel arrangements could not be altered so we got up at 4AM and travelled getting into Vancouver around 9:45. We purchased transportation to the pier and had to walk around Vancouver all day after turning in our luggage. We were tired so went to the pier at 4:00. No where to sit. The ship was in the harbor since 2:30 AM but couldn't get to the pier because 3 other ships were there. Boarding was terrible. Meals were cold and long waits - didn't go to Seattle as planned. Whole experience was terrible. Restaurants were crowded and food came to the table slow and not hot. The dining rooms are decorated beautifully - very contemporary. French, Italian and Steak house food was excellent, but of course there was a hot food issue everywhere. As far as entertainment, the Jersey Boys show was wonderful, but on that size ship shows had to be done more than 1 night (each was two nights) so we didn't have a show to go to every night. One show, Prohibition, was a surcharge of $39 - never heard of that. The race track and laser tag on the top deck along with the slides were for the younger guest so we didn't frequent. At cocktail time before dinner, most of the bars we went to service was so poor that we went to the bar to get our own drinks. - Also never had that happen. We didn't use any shore excursions as they were VERY pricy and we had already been to these ports. Please note - they took away Seattle too. Read Less
Sail Date September 2019
This was our second cruise and first on Norwegian. It was a cruise from hell! We booked a boarding time of 10:30 a.m., so booked a flight from Calgary to Vancouver arriving at 9:00 a.m. Got to the port and advised that boarding had ... Read More
This was our second cruise and first on Norwegian. It was a cruise from hell! We booked a boarding time of 10:30 a.m., so booked a flight from Calgary to Vancouver arriving at 9:00 a.m. Got to the port and advised that boarding had been changed to 7:00 p.m. We had the whole day to kill so were given a recommendation to take the seabus to North Vancouver. We did that, and thankfully the weather was nice. Walked around and basically watched our ship floating in the middle of the water - all day. The onboarding process was horrendous and no one was happy. We were supposed to board at 7:00 pm - waited in line since 6:30 pm. We were herded like cattle into a gymnasium type area and sat there with no water or communication. Long process!! Finally got on the ship around 9:30 p.m. Had to go to the muster stations at 11:00 p.m. - had no food at that point and the crew were not pleasant. Didn't get our luggage until midnight. The next morning I noticed a $30.00 service charge to our room. We didn't cruise the first day and they still had the gall to charge us. I complained to customer service and their only answer was that they couldn't do anything about it. The food in the buffet was terrible. Very bland and no variety. Part of our package included 3 specialty dining restaurants. What they don't tell you is that only includes limited items on the menu. You can't order the 35.00 steak. The Local was about the only place that had great food. We loved their chicken wings and decided to order them one night to take to our room. I asked for a plate and when asked why I said we wanted to take it to our room. We were told that wasn't allowed due to "sanitary" reason, but we could order room service (and pay for it) and that would be okay. Really?? Not sanitary for us to take it - but hell - you can load up at the buffet and take it to your room - that's okay. They nickel and dime you to death. This was was advertised as a 6 day cruise, but with leaving Vancouver at 2:30 a.m., and sitting in Victoria for two days (Seattle was cancelled) - this should be touted as a 5 day cruise and we should be refunded for a day. We didn't find the staff exceptionally pleasant - most of them were flying back home after the cruise, and I think they just wanted to get off as well. We will NEVER, EVER take Norwegian again - even if it was free. You would still get nickel and dimed to death on everything else. Read Less
Sail Date September 2019
I took the Pacific Coast re-positioning cruise on 9/30 which was supposed to stop in Victoria, Seattle, and San Francisco. As others have pointed out, boarding was a nightmare. When we booked the cruise many months before, boarding was ... Read More
I took the Pacific Coast re-positioning cruise on 9/30 which was supposed to stop in Victoria, Seattle, and San Francisco. As others have pointed out, boarding was a nightmare. When we booked the cruise many months before, boarding was supposed to be at 3:30 PM. Then when we received our luggage tags in the mail, the boarding time had magically changed to 7:30 PM. Then, due to the ridiculous line on the departure day, we didn't actually get on the ship until at least 10:00 PM. This was particularly crappy, because we have have a 6-year-old and had to return our rental car before 6:00 PM. And obviously we had to check out of our hotel much earlier in the day. So we ended up hanging out at a food court across the street from the cruise terminal for hours after 6:00 PM. Pretty awful. Once on board, we read that the itinerary had changed such that we were no longer stopping in Seattle. Of course, there was no legitimate or concrete reason provided for this, nor did the Captain or anyone else bother to explain or apologize for ripping us off. I was eating at the buffet one day, and one of the head dudes on the ship (not the captain, but the second or third in command) was going around talking to people. When he approached me, I asked him why we didn't stop in Seattle. He made up some excuse about not being able to coordinate enough Customs workers to process passengers. As if this was all new to them and the ship didn't spend all summer going in and out of Seattle. Ridiculous. I suspect the real reason we didn't go is because of extreme disorganization/incompetence on the part of the crew/ Cruise line which was a common theme throughout the trip. We eventually got a $100 credit to our cabin for the missed port. How generous. Just as others experienced, getting off in San Francisco was also a nightmare. It took 45 minutes to get off the ship, and this was with a few line cuts (thanks to some of the crew) because we had an excursion that we were late for. This was not our fault, as we were initially told that we had to disembark the ship floor-by-floor, and were supposed to wait for our floor to be called before disembarking. Regarding the ship, it was reasonably nice, but I felt that there was not enough common space for the number of passengers aboard, and this was consistently evident based on virtually everywhere being overcrowded when at sea. I think they should have designed the ship with fewer cabins and more common areas, but of course, this would yield a few less dollars, so I guess it may not have been tenable. Even though the weather was starting to cool down, I went on the water slides. There weren't even that many people in line for either of the slides, but the wait was still extremely long to use them. I can't imagine how miserable it must be waiting for the slides in a more temperate climate such as the Caribbean. Our balcony cabin was very average, nothing special. It was a bit loud and we could hear toilets flushing and some voices from other rooms. The toilets were also unreasonably loud. The free TV choices were extremely limited, and movies cost $10 each. Total rip off. Also a ripoff was the "free" internet package we received. It was a hassle to log on and off (this is undoubtedly intentional so that people don't use it as much), and we weren't even able to access YouTube or other streaming sites unless we paid for upgraded internet. Also, we were limited to using one device at a time. Again, a total ripoff. Regarding the food, I felt it was very average. Not amazing, not terrible. All in all, this was probably one of the the worst cruises I've been on all things considered. I actually think that Disney is worse than NCL (bad food, no casino, too expensive for what you get), but the wife and kid like Disney at least. None of us liked NCL much, and for this reason, we probably wont be back on an NCL ship for a very long time. They really blew it with this cruise. Read Less
Sail Date September 2019
I had high hopes for this cruise since some friends of ours took it just a few months ago. Unfortunately, my husband and I were a bit disappointed. I have cruised many times on different liners and have always been in awe of the friendly ... Read More
I had high hopes for this cruise since some friends of ours took it just a few months ago. Unfortunately, my husband and I were a bit disappointed. I have cruised many times on different liners and have always been in awe of the friendly smiling crew. This cruise was very limited on that. We were not greeted with smiles, some of the bar staff were rude, some of the servers in the restaurants were rude and not many staff members had smiles on their faces and were ready to help if you were "lost". One night our group of 9 wanted to take some pictures since we were all celebrating our 55th birthdays. We got dressed up and went in search of some of the ships photographers. the very first photographer we saw stated that he would take the pictures yet we had to do exactly what he said, when he said it and a few of us would have to "LAY" on the ground. He saw we were all dressed in dresses and suits. We left there immediately and moved on. The photographer at the Atrium stairs was wonderful and help us and also let us do some "fun and cute" pictures. Another photographer we went to would not let us do a "fun" picture. She also kept telling someone in our group to smile and she was waiting to take the picture until she smiled. The woman in our group DOES NOT smile (for personal reasons) and we kept telling her to just take the picture. It was uncomfortable. The bartender and wait staff (Antonio) in the Mojito bar was FABULOUS! The specialty dining was amazing yet the food in some of the other dining areas was dry and not that good. Read Less
Sail Date September 2019
This was such a disappointment Took over 4 hours to board the ship and it was disorganized. By the time we boarded ship it was after 10 pm. Missed out on dinner as there was a mandatory safely meeting at 11pm Completely missed out on ... Read More
This was such a disappointment Took over 4 hours to board the ship and it was disorganized. By the time we boarded ship it was after 10 pm. Missed out on dinner as there was a mandatory safely meeting at 11pm Completely missed out on porting in Seattle. So because we missed out in Seattle spent an extra day in Victoria Was looking forward to San Francisco and we couldn’t get off the ship until after noon even though ship was ported in the early morning. Not what our itinerary had told us Public washrooms we’re discussing. Toilets seemed to not be flushing properly and guesses continued to use them..... Food was undercooked a few times and service was terrible. We had two dining speciality packages and one of those evenings our waiter forgot to submit our food order and it took nearly an hour and 40 minutes to receive our food Terrible experience all around! Read Less
Sail Date September 2019
We are a platinum latitude member but normally took a NCL cruise on a small ship. My wife and I wanted to try a larger ship. The embarkation was a disaster. It took us more than 4 hours to check in and embark. Personnel at the pier in ... Read More
We are a platinum latitude member but normally took a NCL cruise on a small ship. My wife and I wanted to try a larger ship. The embarkation was a disaster. It took us more than 4 hours to check in and embark. Personnel at the pier in Vancouver were so disorganized and they waited until 7pm to start the process. They could have started earlier and gave us our passenger pass. NCL deleted our stop at Seattle without any prior notice. We found out this deletion when we boarded the ship. NCL however compensated us with $50 each. Entertainment were mostly Broadway musicals without any variety. Some of the entertainment has an entrance fee. The inside room was smaller than the smaller ship. When we reached San Francisco, all passengers must check with the immigration at the terminal building. With more than 4000 passengers to process, NCL provided only 1 checkout counter to check IDs. No wonder the cue was really long. Because of this long line, I started to get sick and passed out while on the line. Per my wife, NO NCL PERSONNEL assisted us while I was laying on the floor. Thank God, one of the passenger called 911. I was taken to the emergency room of California Pacific Medical Center. It took the hospital more than 5 hours to complete the medical tests and diagnosis. I missed the ship and NCL provided us a hotel room and a flight home to Los Angeles the following day. I believe the long line gave me the stress and sickness. I will never a large NCL ship cruise again. Read Less
Sail Date September 2019
Embarkation in vancouver was a disaster! embarkation staff was incompetent and overwhelmed by the number of passengers. there was no special line for handicap or platinum members. Lifeboat drill was at 1100 p.m.-stupid time to have ... Read More
Embarkation in vancouver was a disaster! embarkation staff was incompetent and overwhelmed by the number of passengers. there was no special line for handicap or platinum members. Lifeboat drill was at 1100 p.m.-stupid time to have it. passengers were tired after being up all day then waiting for the embarkation process. Our seattle stop was cancelled-we were not informed of this until later that night. had we have known in advance that we were not going to seattle then we would have changed our booking. overheard several passengers saying they had friends/family meetings in seattle. a big disappointment for a lot of people. Ncl's excuse was that it would take too long to disembark and embark at the seattle port. bs: they should have known from experience how much time was involved and planned accordingly. Main dining staff was "lost". they were getting orders messed up and appeared as though this was the first cruise ship they had ever been on. besides being incompetent, most were not friendly. The first day of using the spa facility, there was a constant flow of perspective clients being toured through-so much for peace and quiet! Last year we were on the bliss for a 7 day cruise and it was fantastic. this time it was not. Read Less
Sail Date September 2019
My husband purchased this cruise for me as a holiday gift - we love cruising, and have cruised several times with NCL. The fact that Jersey Boys (one of my favorite musicals) was on-board was the proverbial icing on the cake! We were ... Read More
My husband purchased this cruise for me as a holiday gift - we love cruising, and have cruised several times with NCL. The fact that Jersey Boys (one of my favorite musicals) was on-board was the proverbial icing on the cake! We were excited! We flew into Vancouver late the night before, with the expectation of boarding the boat in the late afternoon. We enjoyed the sites, ate a really good lunch, and proceeded to the cruise terminal. At this point (after receiving an email) we knew that the embarkation process was delayed, and that boarding would begin at 7pm. There was a line 3,800 strong. Luckily, we were seated in a holding room due to the fact that my husband is a disabled veteran. But it went down hill from here. The check-in process did NOT go smoothly. I had entered my CC information online prior to leaving home, but the agent at the desk failed to notify me that it didn't save. Once we stepped on the ship we found out that one of the ports had been cancelled (Seattle). (This was especially disturbing as I had forgotten some medication and had arranged and paid my neighbor to overnight it the port for pick up - except, now.... ). Then, by the time the agents make it through the line, we have the mandatory safety drill at 11PM - no one is "feeling it" at this point and tempers are flaring, including the lady doing the demonstration who actually yelled at passengers to SHUT UP! at one point. Nice. We awake the next morning to a letter that a cash deposit is required, since there is no credit card on file and we proceed down to the guest services desk and wait another hour or so in line. (they tired to close the line just in front of me, but I wasn't having anything to do with that. I made them listen. I am not a rude nor normally pushy person by nature, but I was already pretty dissatisfied.) My husband and I decided to schedule a spa day. We arrive for our appointment in the spa (couples massage) and are taken to a "pre-massage" relaxation room... that has 10 warmed beds, music, curtains in between for privacy, except 9 of the 10 bed are full and there are two of us - hence the couples massage. We offer to reschedule, however they WILL NOT let us leave (obviously fearing missing out on the up-charges) and throw my husband and I into the spa haven place where others have paid to enjoy private saunas and jacuzzis. Whatever. The massage was decent. Thank goodness! I'm not sure if it was the sheer size of this ship - now the largest in Norwegian's fleet - or the way this vacation started, but it really felt like one huge disappointment. Like when you're excited because you're going to Disneyland and you know you're going to have a fun filled day - except you spend all day waiting in line! That's this cruise to a "T"! LOWLIGHTS that make me say skip it: *Staff was not as welcoming or friendly as other NCL trips we have been on *Ship is SO large that you wait to dine anywhere or even to see a show *Don't dare ask for a non-alcoholic cocktail *Buffet food could be fresher at times *No where to sit - again, too many people, not enough planning *Lack of options for food during non peak meal times *No fun towel animals on the bed - c'mon, this makes you feel special! *Feeling like numbered cattle HIGHLIGHTS that make me say consider it: *The entertainment was PHENOMENAL!!!! *99% of the food we had - outside of the buffet - was out of this world! *Hey, you're on a boat! All in all, two thumbs down on this one. And this previously hard-core loyal NCL sailor is seriously reconsidering if they earned my loyalty on this one. This ship itself is beautiful, but I would not sail on this vessel again. Read Less
Sail Date September 2019
We have been on many cruises usually 2 or 3 a year and we looked forward to trying out NCL and their newest ship the Bliss. Right from the beginning it was frustrating. The drink packages are way over priced. $99 a Day is crazy compared to ... Read More
We have been on many cruises usually 2 or 3 a year and we looked forward to trying out NCL and their newest ship the Bliss. Right from the beginning it was frustrating. The drink packages are way over priced. $99 a Day is crazy compared to other cruise lines. Most of the Shore Excursions were way over priced. I rented a car for the day and drove all over San Francisco and Victoria. It was far cheaper and a much better value for the money. Then we finally get to the day of departure and I had been speaking to NCL by phone asking to get instructions for getting to handicap and elderly parents aboard. And was told to ask at the pier. We dropped luggage very early in the day and asked at the pier...to no avail. They said it will be set up when we embark later that evening. We stood on line with two elderly handicap parents for 2 1/2 hours to board the ship. It was a disaster. Not only for us but many people with elderly parents or young children. I have been on 20 cruises and this was the worst process I have ever seen. Not a single NCL person around. Only people employed by the pier. I have not experienced a more chaotic departure. We were doing our safety meeting at 11:30pm ... that’s tough on the elderly and young kids. Not to mention anyone. Then many of us were surprised to find out the next morning that NCL decided not to got to Seattle like scheduled ... and just go directly to Victoria. We saw the piece of paper at 11pm the night before but a vast majority of the people had no idea. You would think NCL would make arrangements for the arrival into Victoria and it was a ghost town at the pier for transportation. Again, No NCL people on the pier. 70 people waiting to get a cab into downtown ... not one cab. We started calling all of the cab companies and they had no idea the ship was there. Peoples book shore excursions were a mess. I could not make this up if I tried. The NCL staff on board the ship are very good. The dinning was great. The Beatles shows were amazing... but there were so many organization issues on this cruise. We will stick with RCCL. Read Less
Sail Date September 2019
The Good - Beautiful ship, great colors & decoration - Explorer lounge on deck 15 very nice - Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ... Read More
The Good - Beautiful ship, great colors & decoration - Explorer lounge on deck 15 very nice - Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ship were pleasant. - The cabin steward did a decent job. - Disembarkation was good since we did not have to clear customs. It started early. The Bad - Most of the employees did not seem that friendly and excited serving the passengers. - Lines in the Garden Café were long. Tables were hard to find. The buffet is too small for the number of passengers on the ship. Food was comparable to most cruise lines. - It was hard to get a reservation for any of the shows mid cruise. You can stand-by and it looked like every stand-by got into each show I attended. Don’t be reluctant to stand-by for shows. - I did not hear the Captain address the ship. I am used to a once a day update from the bridge. - If you like lines and a crowded cruise, then this is the cruise for you. - We had a good location for our cabin but it was noisy. Many slamming doors and you can hear your neighbor’s TV since it is right against your wall. - We were supposed to board at 7pm and didn’t get on the ship until 9:30pm. NCL still charged us for 6 days of gratuities even though we lost the 1st day of the cruise. It was advertised as a 6-day cruise with boarding at 7pm. - Muster drill at 11pm the 1st day. Many passengers sleeping through the drill after waiting hours in line to board. The Ugly - Embarkation was a disaster. We signed up for a 7pm check-in. There were at least 3000 people in line when we arrived. The line snaked all around the cruise terminal and outside into the cold. Some water was provided. No food. The ship docked at 5:30pm after sitting all day out in the harbor waiting for 3 other ships to sail. For some reason boarding was delayed. Very bad way to start a cruise. - As we boarded the ship, we were given a notice that our 1st stop in Seattle was cancelled due to an expected excessive time to clear customs. We got an extra day in Victoria instead. NCL gave a $100 non-refundable credit per cabin to our account to compensate. The cruise was poorly planned by NCL. Vancouver-Seattle-Victoria-San Francisco-Los Angeles. Two times to clear US customs. - Clearing customs in San Francisco was a disaster. We started at 08:00am but did not get off the ship until 11:45am. Long snaking lines through the ship. There were still two decks to clear behind us. We lost almost half of our port call in San Francisco. - I have never been on a cruise with so many unhappy passengers. The ship is beautiful but just too big for the infrastructure. I will avoid NCL and the mega ships in the future. Read Less
Sail Date September 2019
We decided to add the thermal suite  pass for the full cruise.  We were happy we did, especially on the cool weather days.  The suite had a pool, hottub, salt room, steam room, sauna and a snow/cold room to cool down in.  We used them ... Read More
We decided to add the thermal suite  pass for the full cruise.  We were happy we did, especially on the cool weather days.  The suite had a pool, hottub, salt room, steam room, sauna and a snow/cold room to cool down in.  We used them all. Relaxing in total comfort with wonderful views from the thermal suit aft windows made me realize how blessed we were to be on the NCL Bliss.  We also enjoyed the CC get together. Unfortunately we missed the cabin crawl.  We told Stephenie  (Dotty) about how we wanted to see the haven and she suggested we contact Jovo-the head of hotel services.  I called Jovo and asked if it would be possible to get a 5 min look/tour inside the Haven.  He said he was not sure and would ask if it would be possible to do on a port day for just 5 mins.  He then said someone on his staff would get back to me. Alas, we never heard back from his staff. No worries though since we were pleased with our ship experience overall. David loved the ship and wants to return. Read Less
Sail Date September 2018
This was our second cruise and we were excited to be aboard the brand new Bliss. Overall we had a great time. The food was good but it was disappointing that the three complimentary dining rooms (Savor, Taste, and Manhattan) all have ... Read More
This was our second cruise and we were excited to be aboard the brand new Bliss. Overall we had a great time. The food was good but it was disappointing that the three complimentary dining rooms (Savor, Taste, and Manhattan) all have the exact same menu despite being represented as different restaurants. The food at the Local dining room was good most of the time but inconsistent in quality. Ie. one day my Rueben was perfect and the following day it was so full of fatty meat that it was inedible. Our cabin was clean and in good repair. The boat was spotless. The staff were Friendly and helpful. It was difficult to get a booking at the race track or laser tag as they close when raining. My only complaint about the cruise is the smoke stacks are too close to the upper decks and as a result the soot falls on the rear portions of the boat including the racetrack and H20 bar area. We had several instances of having soot on our hands or clothing. Read Less
Sail Date September 2018
Our first cruise so we kept it short and close to home for this trip. Turns out everything was great. Beautiful ship, great service, good food so overall a really nice vacation. Room was clean and well appointed. Only lineups were after ... Read More
Our first cruise so we kept it short and close to home for this trip. Turns out everything was great. Beautiful ship, great service, good food so overall a really nice vacation. Room was clean and well appointed. Only lineups were after safety / muster point talk. Shows were fun and good quality. Speciality dining was really good. We really enjoyed the meals at Q and Cagney’s. the casino was fun although the smoking room didn’t have much ventilation so it was really smokey. Our only complaint was the time it took for everyone to disembark in San Francisco and get through customs (5 hours) but this had nothing to do with NCL, just US border security. The crew and staff were all very friendly and professional and always took the time to say hello and ask how your day was going. We will be booking a second cruise soon. Read Less
Sail Date September 2018
This was a short 5 day cruise out of Vancouver with stops in Victoria and San Francisco before disembarking in Los Angeles. We don't normally take short cruises, but we wanted to experience a brand new ship. We had a wonderful time. ... Read More
This was a short 5 day cruise out of Vancouver with stops in Victoria and San Francisco before disembarking in Los Angeles. We don't normally take short cruises, but we wanted to experience a brand new ship. We had a wonderful time. Although this is one of NCL's larger ships we never felt overcrowded or overwhelmed. We have preferred smaller ships in the past but this changed our perspective. We arrived in Vancouver two days early to explore the city. We stayed at the Marriot Downtown Pinnacle. This is a perfect place to stay precruise because it is walking distance to many spots as well as to the cruise terminal. Unfortunately on embarkation day it was pouring down rain, so we took a taxi for a five minute ride. Because the ship arrived empty from Seattle, we were able to board early in the morning, about 10:00. There were no lines at all and were able to get to our room immediately. We immediately began exploring. The ship is easy to get around and all restaurants and bars are easy to locate. We had lunch in the garden buffet. Excellent variety of fresh food. We then checked out the rest of the ship. There is a giant screen TV at the main pool where live NFL football was on. They also show movies there at night. Very cool. Our bags were delivered to our room promptly and we met our room steward who was very pleasant. We are "Platinum Members" and we also had a meal plan so we dined at specialty restaurants each night. We ate Cagney"s which never disappoints, Ocean Blue, La Cucina, Los Lobos and Q. A little disappointed at the selection at Ocean Blue as they did not have lobster. They also dropped my wife's favorite tea that she had on the Getaway. La Cucina has been updated and was very good. Los Lobos and Q are both new restaurants. Los Lobos was upscale Mexican complete with table side guacamole preparation. The rest of the menu was excellent. Q is the new barbecue restaurant and was excellent as well. As far as bars, the new District Brew Pub had a great variety of micro brews on tap. We also enjoyed the on board entertainment. We watched Havana, which was okay, would have preferred more music along the lines of Buena Vista Social Club. The Jersey Boys production was top notch. We also watched a comedy show from Levity. First comedian was okay, the second was hilarious Dylan Mendalsohn. The Cavern Club was a great venue for 60s 70s and 80s music The bands were also great. The cruise only had two stops, Victoria and San Francisco. We have spent time in both places, so we simply walked off the ship and and walked around town. There are plenty of things to do on board, but the only thing we tried was the waterslide that extended over the ship. You get loaded into a tube and the bottom drops out from below you. It was fun and exciting. Disembarkation was a breeze. We were renting a car offsite in order to drive to Disneyland for a couple of days so we carried our own suitcases off, quick and easy. All in all for a short cruise we had a great time. We would love to do the Bliss for another longer cruise. Read Less
Sail Date September 2018
We chose this cruise because it ended in LA so a short drive to our winter home in Tucson, AZ. We did it a little different by flying into Seattle. We then took the sky train to downtown Seattle and were able to check into our room at the ... Read More
We chose this cruise because it ended in LA so a short drive to our winter home in Tucson, AZ. We did it a little different by flying into Seattle. We then took the sky train to downtown Seattle and were able to check into our room at the Westin. Spent several hours exploring Pike Place Market and the waterfront area. Very enjoyable! We took the Amtrak Cascades the next morning to Vancouver. Very nice, scenic train ride to Vancouver! Then a quick cab ride ($15 with tip) to Canada Place and were on the Bliss very soon thereafter. Met friends in the Local and had some drinks and snacks. We were apprehensive about such a large ship with 4K passengers but we enjoyed it very much. The entertainment was top notch. Jersey Boys, Bliss Beatles and house band Siglo were fantastic. Havana was so-so. I saw several people in our section sleeping during the performance. We had the Ultimate beverage package and the drinks were great. No complaints. We also had 3 free dinners in the premium restaurants. We dined in The Mexican restaurant and were all good with our meals. I had the red snapper and it was fantastic. Also ate at Cagneys which was great and the Italian place which was good also. Our favorite place to hang was the observation lunch and we took lunch there a few times which was very good. Soup, sandwiches, lite items.... We had a balcony room on the 9th floor and, while smaller than comp rooms on RCCL, was quiet and adequate. we did not make advance reservations for the go karts and were disappointed to find them unavailable for the cruise. We even went and tried to ride when there was nobody in line to ride and were turned away. Oh well, it really didn't ruin our trip. The water slides were were fun and no problem getting on them with little to no lines. When took our breakfasts and 2 dinners in Taste or Savor and were pleased with the food. Service was great and all staff were very pleasant. The only rub was long delay getting off the ship in SanFran because of immigration check. We almost missed our tour of Alcatraz. All in all, we were very happy with Norweigan and will cruise with them again. Read Less
Sail Date September 2018
This was my hubby and I's 9th cruise and 8th cruise with NCL. I would have to say, this was the best one yet! Our favorite ship was the "Pearl", but now....it the "Bliss"!!! This was so much better! The ship is ... Read More
This was my hubby and I's 9th cruise and 8th cruise with NCL. I would have to say, this was the best one yet! Our favorite ship was the "Pearl", but now....it the "Bliss"!!! This was so much better! The ship is beautiful and really spacious, we never felt crowded. In fact, I took a picture of my hubby in the "side" room of the Observation area and he was sitting all alone! Our favorite hang-out was in the Atrium....loved "Phil & Keysha" and ended up following the around from venue to venue like groupies....LOL! My hubby said that the Phil's guitar playing skills are awesome! We also saw "Jersey Boys"....it was spectacular! They vocals were spot-on and a wonderful theatre, loved the bar service in our seats! For eats...we ate at the Local (a few times) and Taste (once for dinner and twice for breakfast) and at the Speciality restaurants: Margaritaville, Food Republic, Teppanyaki, Los Lobos and Cagneys.....all great food, but Los Lobos was really slow. We think something most have happened in the kitchen because we never had any problems with any of the other restaurants. And finally, the Go-Karts.....awesome!!! It was so much fun! Wish we could have gone again, but ran out of time. Can't wait for our next NCL Cruise....wish it was tomorrow!!! Read Less
Sail Date September 2018
My wife and I originally chose this cruise as we live on the West Coast and thought this would be a great way to experience NCL's newest ship. Regarding the ship, it is truly beautiful and provides a multitude of restaurant and ... Read More
My wife and I originally chose this cruise as we live on the West Coast and thought this would be a great way to experience NCL's newest ship. Regarding the ship, it is truly beautiful and provides a multitude of restaurant and entertainment options. The ship and, for the most part, the crew did not disappoint. This review is primarily centered on the itinerary itself, as there were many drawbacks that were not disclosed by NCL at the time we reserved our cabin. For us, the coastal or "repositioning" cruise is a great way to just enjoy the ship and not worry about needing to reserve a bunch of shore excursions. With the Bliss being so new, we felt we could just enjoy the ship for this quick, 6-day cruise. The issues that we encountered deal primarily with both Canadian and US regulations and are not the result of any policies adopted by NCL. However, I think all potential cruisers for this itinerary should be aware of its limitations. First off, be aware that the ship will leave Vancouver in the middle of the night - there is no traditional sail-away party. My wife and I have found this is a great way to set the tone for the cruise - music, dancing, and tropical beverages. Secondly, and I'm not going to be able to quote the exact regulation, but when a ship is in a Canadian port, there is a limit to the number of bars that can be open on the ship (I believe that the regulation is one bar per deck). For anyone who has sailed on a mega ship, you understand that there are multiple bars and lounges on various decks. I realize that this may not be a big deal for many people, but when you reserve a cruise on a ship like the Bliss, you do not expect there to be limitations on where and what you can drink. Beverages that would be available in the District Brew House or the Mojito Bar are not available for two days. In some restaurants (Food Republic and Margaritaville in our instance), the wait staff had to go fill our beverage order at another location, slowing down the service and limiting the choices. Secondly, US Immigration. We were not aware that we would lose half a day in San Francisco because all of the passengers and crew needed to exit the ship in San Francisco to pass through US Immigration. The process started at approximately 9 AM, and we were allowed back on the ship at approximately 1:30 or 2:00 PM. However, once we re-boarded at 2 PM, most venues and services were shut down as the crew was still going through immigration. Services and venues began to open up around 4 PM. Again, this may not matter to most people, especially if you wanted to spend the day in San Francisco and/or go on an excursion, but if you planned to stay and enjoy the ship, it makes a big difference. Lastly, we did observe some reluctance of the crew to enforce rules. Examples include children being in bar areas of certain lounges (and including H2O Spice, and including children actually sitting at the Mondavi wine bar) and tours that included children and babies in strollers going through the Thermal Suite (not on embarkation day, which is normal, but on day 4). Anyway, I would go on the Bliss again but would not choose this itinerary - just too many drawbacks and not enough of an opportunity to just relax and enjoy the ship. I'm sure many people had better or different experiences, but thought I'd share mine as someone who has been on a number of NCL cruises. Read Less
Sail Date September 2018
Just off the 5 day Coastal cruise Vancouver to LA. I cruised in the solo studio cabins. I loved the studio cabin and lounge concept. The lounge was perfect for snacks and drinks, especially the specialty coffees. Jose who ran the 5 ... Read More
Just off the 5 day Coastal cruise Vancouver to LA. I cruised in the solo studio cabins. I loved the studio cabin and lounge concept. The lounge was perfect for snacks and drinks, especially the specialty coffees. Jose who ran the 5 o’clock meet ups was an excellent host. Wasn’t totally impressed with the specialty restaurants, Teppanyaki was my favorite, Cagney’s was ok, and I didn’t think Ocean Blue was worth the additional surcharge. Food Republic, sushi and dumplings were excellent. Lots of fun activities in the Atrium but be there early to get good seating. Beatlemania performance and the crew show in the theatre were excellent. Loved the Observation Lounge, no problem every finding a spot to sit, chair hogs did not seem to be an issue. The food stations were excellent, I ate my breakfast and lunch there most days, avoiding the Garden Cafe craziness. Star crew member, in my opinion, was Jose from Cruise directors staff, with a second to ‘Jackie Chan’. Disembarkation in Los Angeles went very fast. The only issue, and it was not a fault of NCL, was getting off the ship and through Customs in San Francisco. Started at about 8:30 and last people got through around 1:15. A lack of custom officers seemed to be the issue. Read Less
Sail Date September 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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