I had an 18 day cruise/land HA trip to Alaska. The crusing part on Noordam was great in terms of seeing a beatiful scenery. The rest was OK - the food was not that impressive and there were not a lot of activities. The staff was very nice.
The land portion of the trip was somewhat disappointing - the hotel in Anchorage was dirty and not very attractive. A month before the cruise, I had an ...
We originally chose this cruise because of the shore excursions. The excursions, for the most part were very good, although the timing of getting to and from them was certainly not done for customer convenience. In one instance we had two shuttles returning to the boat. they would not let us get on the first one which left half full. the second now was stuffed with not space to move, and no air ...
Booked this cruise because HAL markets itself as the Alaska experts (75 years going to AK). What a mistake. The ship was at 70% passenger occupancy but 50% crew occupancy. Customer service was horrendous. There were no assistant waiters in the main dining room, so the waiter cleared the dirty dishes from the tables and then delivered our food (after considerable delay). The guest services ...
We booked this cruise to get home to Australia from North America. We were assured when booking that the ship was to be refurnished in early 2018.
On embarking we found a stateroom with tatty furniture - holes in the upholstery, peeling wallpaper, chips in bath and sink and bathroom mirrors degrading. The public areas were no better.
Meals in the dining room and lido were at best lukewarm no ...
We booked a signature suite on this cruise which showed on the HAL website as being a newly refurbished suite with new couch and chairs,marble top counters ,big screen TV on the wall and bright fresh interior but what we actually got when we came onboard is a tired old suite with marks all over the walls,an old bathroom with old grubby shower curtains, an old TV that you couldn’t make out what was ...
My wife and I are 3 Star Mariners on Holland America and have taken many Holland American cruises since 1978. They have always been great, memorable cruises. My wife had been wanting to visit Alaska and Denali. This seemed to be the perfect cruise.
We left the Vancouver Port on Sunday,and cruised the inner passage all day Monday arriving in Ketchikan the following day. Ketchikan was a quaint ...
This Holland America line Alaska cruise on the Noordham was sold to us as an add-on to the Rocky Mountaineer experience. Our cabin was an upgrade from the standard cabin Rocky Mountaineer usually books as an add-on. It was spacious with a large bed, the washroom had a separate bath and shower and the outside verandah had a table and chairs.
Now for the bad news. During our conversations with ...
I am so sorry to give this review to anyone who has already paid their hard earned money to go on this cruise. I have sailed with Holland America in the past and truly enjoyed my trip. My husband and I are much younger (about 30 years) than the average HAL cruiser and we enjoyed that. We were looking for a chill cruise without the usual drunks. We did get a more tame crowd which was good, but ...
We were so looking forward to sailing on the Holland America Line after watching all there TV ads. It started badly with taking 4 hours to board, even though we were there 7 hours early. Our balcony cabin had been triple booked and we kept getting other people's luggage in our room. The balcony adjoining door banged all night and when we reported it , we just got a oh ok , from reception. The ship ...