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Noordam Review

3.5 / 5.0
Editor Rating
787 reviews
31 Awards

Noordam Beware!

Review for Noordam to the South Pacific
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10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2018
Cabin: Superior Verandah Suite
Marks on wall in suite
Grubbyshower curtainand grouting
Napkins stuck under tv

We booked a signature suite on this cruise which showed on the HAL website as being a newly refurbished suite with new couch and chairs,marble top counters ,big screen TV on the wall and bright fresh interior but what we actually got when we came onboard is a tired old suite with marks all over the walls,an old bathroom with old grubby shower curtains, an old TV that you couldn’t make out what was on the screen due to the fuzziness on it. boy were we disappointed!

They have since replaced the TV but have stuck paper serviettes under it for whatever reason which looks terrible but at least we have a clearer picture,

. We have complained to the customer relations desk onboard who were really disinterested and said we should have read the fine print that says the photos of the cabin are not necessarily representing the actual cabin!!!! That is false advertising as ok the layout may vary or the colour scheme but not when the photos are actually under the Noordam and showing a new cabin and not a dinghy old cabin that is desperate to be refurbished.

Cabin Review

Superior Verandah Suite

Cabin SS

Tired old cabin with marks on the walls,old bathroom with grubby shower curtains and grouting. Quiet location and good size balcony.

13 Helpful Votes
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