Not 5 Star
We took a chance on Scenic Luxury Cruises for The Spectacular South of France tour because they promoted themselves as an all-inclusive, 5-star, luxury cruise line.
The ports were ok, but it seems like there should have been some nicer villages to dock at along the way. We had one included tour per port. The tours were mostly disappointing. For example, the Truffle Farm did not ...
This is a complaint against Scenic Cruise Lines for making false statements that customers are financially protected by ABTA (Association of British Travel Agents) which has members throughout the world. We requested a refund of our trip of $9,645.00 - $900.00 (compensation received from Scenic) = $8745.00 since the Scenic captain collided with a cargo vessel. We didn’t cruise again except to ...
On the third day of our 11-day cruise the captain collided with a cargo ship causing extensive damage to the hull and motor. We never sailed again. After the collision, which was strong enough to throw people out of their dining room chairs, our trip turned into a poorly organized and chaotic bus tour.
Each day after the collision we were assured that we would continue our tour as soon as the ...