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798 Regent Seven Seas Luxury Cruise Reviews

We chose the Explorer based on the size and reviews we had read. We were absolutely impressed by many features of this ship. My wife has numerous severe food allergies, and the kitchen team in every venue took them seriously. A big ... Read More
We chose the Explorer based on the size and reviews we had read. We were absolutely impressed by many features of this ship. My wife has numerous severe food allergies, and the kitchen team in every venue took them seriously. A big THANK YOU to Food and Beverage Manager Natasha. We saw her all over the ship, and she made it a point to check in with us to confirm that we were enjoying the dining experiences. Our Explorer suite was outstanding, including Ravi, our Butler. The layout, size and finish out were perfect for our needs. The bath tub is amazing, with both air jets and Jacuzzi jets. Towels were very plush as well. We enjoyed every show as well as movie screenings in the theater. Cocktails were well prepared and readily available. My only beef was that on Silversea, the pool bar opens at 8:00, vs. 10:00 on Regent. Also, there are no other bars until the afternoon that are open, which is very limiting. That being said, the staff was super friendly and remembered our names right away and throughout the trip. The biggest disappointment came with the excursions. We had booked 3 excursions based upon them being described as wheelchair accessible. Once onboard, we were told that none of the vehicles (buses, vans, boats) would hold a wheelchair. They then presented some very expensive ($1,100-$1,500 per person) options. This NEVER happened on Silversea, as their tours were set up to accommodate the needs of the handicapped passengers. Likes it so much that we cancelled our July Silver Spirit trip and booked with Regent again. Read Less
Sail Date January 2020
We choose this cruise to get to the sunny warmer weather out of our cold snowy north. And we chose Regent since we had never sailed on her and loved the idea of everything included like drinks, excursions, wifi on four devices and ... Read More
We choose this cruise to get to the sunny warmer weather out of our cold snowy north. And we chose Regent since we had never sailed on her and loved the idea of everything included like drinks, excursions, wifi on four devices and specialty restaurants and all said to be upscale! In spite of some bumpy weather which they very nicely and adroitly changed two of our ports for our safety it was a great cruise! And they certainly cannot control the weather but they handled it very well. We actually loved our free excursion in Martinique(a substitute port) to the beautiful rainforest gardens. And who does not like St. Thomas for shopping?! The food was above any I have ever experienced....and we have cruised many. Oceania was my top one for food before and this beat them out too! The service was great too....if any problem they were wanting to fix. We were not in a Penthouse Suite we were in Concierge so had no butler and we still loved our service. And the cabin itself....bigger than any before and I loved the walkin closet and the bathroom with both bathtub and walk in shower. And the balcony....I lived out there on the chaise lounge and the size of the balcony we could have had a party out there. Room service was excellent too; right on time and delicious. I loved the aromatic steam room in the fitness center area and did the workouts and then the steam room and then the showers....sitting out by the Infiniti Pool was great at the back of the ship too! The special restaurants were like going out to an elegant restaurant with so many selections. And even in the Compass Rose the main dining room you could almost have any type of entree you desired...you could actually build your own meal instead of just picking from a few. I like this alot! And the food was excellent. We liked our Champagne and Lobster excursion, also the Whale and Dolphin Safari, and the Garden Rainforest mentioned above. These were all free! So comparing to my previous 25 years of cruising this was over the top. By the time you add up all that you are getting for free including the hotel Conrad in Miami precruise, the excursions, the wifi, the premium drinks, the restaurants....it might be a tad more but it was a totally different experience. I loved it. I also liked the block party where you met your neighbors and had champagne, apps and the captain and some of the crew swept by too.... Read Less
Sail Date January 2020
Choose this cruise because it is Regent. Also the itinerary matched what we were looking for and the timing was great. Great itinerary. The service on the ship was great. The food was great. The people were great. We will probably not ... Read More
Choose this cruise because it is Regent. Also the itinerary matched what we were looking for and the timing was great. Great itinerary. The service on the ship was great. The food was great. The people were great. We will probably not cruise on the Navigator again unless the itinerary overcomes the lack of a forward observation lounge and the vibration and engine noise. I should mention that in our cabin there was no noticeable noise or vibration worth mentioning. The ship was clean and the cabin every bit as nice as those on the Mariner and Sojourn. The biggest criticisms that we have is that there is no forward observation lounge, the ships engines created a lot of vibration (and some noise) in the stern of the ship and the ship rocked and rolled more that the other ships we were on. The lack of the forward observation lounge is probably the biggest issue. On our other 2 cruises we were in the lounge to see sail-away and arrivals everyday. This was the go to location for us to have an evening cocktail. We really did not visit the bars on the Navigator. The pool was adequate. Never had problems finding a chaise lounge. Plenty of service from the bar. We both participated in needlepoint during tea on the sea days. Almost finished a project. Mallory, the support/costume lady for the entertainment troupe led the activity and was a great host and fun to talk with. The stage shows were good solid performances. We went to several. One of the dancers, Kevin, in particular was a standout. Incredibly athletic and danced beautifully. The staff and crew are all very service oriented. Would have been 5 stars except that on our last Regent and Seabourn an incredible portion of the personnel knew us by name and knew our preferences. Only a small handful did on this cruise. The food in the Compass Rose was all well prepared and served attractively. The menu was varied with a combination of choices available every night and a great a selection of daily "specials." There was only one day when we had a hard time finding something we wanted to order. Most days it was hard to select from among several selections all of which we wanted to try. The experience in Prime 7 was also great. We ate in Prime 7 twice. We both had Alaskan King Crab Legs (2 pounds!) on the first night and I had them again while my wife had the Maine Lobster. For both you had the choice of in shell or out. Where's the fun if you do not have to disassemble them your self. If all you are looking for is steak those who had it said that it was equally good in both Compass Rose and Prime 7. The breakfast buffet in La Veranda was good. There were adequate choices on the buffet plus cooked to order eggs and a daily special. We ate lunch at the pool grill several times. The burgers and sandwiches were good. There were 2 theme lunches Greek and Satay. The Greek food was tasty but not authentic. The Greek Captain should have helped them deliver an authentic experience. The Satay was great with meat and fish choices and all the correct sauces. The deserts in all the venues were great. Embarkation 5 out of 5 Embarkation was simple and fast. The only delay was that there was only a single security station to check ID to board. The check in was on the ship and was simple and rapid. The cabins were available early and our luggage was waiting Moorea, French Polynesia 4 out of 5 Had a great excursion for dolphin watching with a PhD who worked at UC Berkley labs on the island. Fakarava, Tuamotu Archipelago 2 out of 5 We arrived at Fakarava and anchored. The Captain waited about and hour and decided conditions were too bad to allow tender operations so this stop turned into a sea day. The Cruise Director and his team worked hard to get a new schedule of activities prepared and had it ready shortly after we departed the lagoon. Nuku Hiva, Marquesas 4 out of 5 Had a great tour with locals round the island. The tour was in 4WD pickups. The information shared was interesting. Only real complaint is that the leader do not speak English too well. It did make fun for the those of us who know a bit of French to get the ideas across to all the group. Rangiroa, French Polynesia 4 out of 5 Great snorkel tour Bora Bora, French Polynesia 5 out of 5 Fantastic "all" day tour. Polynesian day and Motu lunch. We circumnavigated the island in a outrigger motor boat. Stopped at 2 places to snorkel. We say lots of colorful corals, a large moray eel and at the second stop snorkeled with black tips sharks and sting rays. The day ended with a Polynesia feast on a small private motu (island.) Food was great and it was fun sitting at picnic tables in the shallow water. Based on recommendations we will likely return here and stay for a few days at the Le Meridien or St. Regis. Raiatea, French Polynesia 3 out of 5 Raiatea was beautiful. We would like to go back for a couple of days. We did a snorkel tour to Taha'a Coral Gardens. It was a drift snorkel. Having to go in a line with inexperienced snorkelers was a disaster. Many people ended up being forced into the coral and were scrapped up. Huahine, French Polynesia 5 out of 5 Fantastic island tour in a pickup with room for 8 on benches in the truck bed. Ride was comfortable. The driver/tour guide was knowledgeable, interesting and engaging. This is another island that we would like to visit again. Disembarkation 5 out of 5 Extremely easy. We were traveling independently after the cruise and taking the ferry to Moorea. We were invited to debark anytime after 8 but before 9. Luggage was waiting with helpful guys to dig it out for you. Read Less
Sail Date December 2019
I wanted to experience Regent and I love the tropical waters. This was a first class experience. The Dining is First Class - anything you can possibly imagine. The cocktails were only restricted by my waistline. Service is amazing. ... Read More
I wanted to experience Regent and I love the tropical waters. This was a first class experience. The Dining is First Class - anything you can possibly imagine. The cocktails were only restricted by my waistline. Service is amazing. Our suite 1002 was lovely and spacious. The shows were again first class. Great amazing dancers. Just wish it started at 9pm instead of 9.30. I cant believe some people complain about any of this it was all first class and wonderful. I have two issues that could have been better. The first would be the tendering using the life boats. It was slow and laborious and hot and stuffy in the enclosed boats. Every single time we had to listen to the monotonous recorded message about being careful and staying seated. Point two was that if you book three or four months out you will certainly not get on the excursions you want. All I really wanted to do was snorkel the coral and I could not get on them before hand and despite my checking with tour staff everyday I still did not get to do this. So when regent say unlimited excursions it really should say very limited excursions and then only if you book 9 months out. I did manage to get on a snorkel with the Sharks and stingrays and that was an experience that I will never forget. Fabulous. Overall the cruise was fantastic. Read Less
Sail Date December 2019
The stern vibration is still an issue, especially coming into port early morning, good wake up call is how we managed it. The cabins are basically the same, very comfortable and was kept very clean. The wait staff, food and wine ... Read More
The stern vibration is still an issue, especially coming into port early morning, good wake up call is how we managed it. The cabins are basically the same, very comfortable and was kept very clean. The wait staff, food and wine was excellent. There was not a meal we didn't enjoy, and we did the back to back, so even after a month of menus, Chief kept serving up a variety of choices. Guest speakers were great, the production team gave 110%, the polynesian dancers was a nice welcome and history of the islands. The rest were basic lounge shows. Shore excursions highlighted the look and feel of polynesian life and was well organized. Service was exceptional and very personalized. There were children on the cruise because it was over the holidays, I believe most of them enjoyed family time together. If you want to really get a feel for the polynesian culture, history and way of life, this was a true immersion and overall wonderful experience for our 112 th cruise! Read Less
Sail Date December 2019
This ship is supposed to be free WI-FI .More like hardly any wi-fi.Took 4 hours to download a local paper. Could not get e-mail. Want to wish family Merry Christmas forget about it. Compass Rose dining too noisy .Had to always wait.Once ... Read More
This ship is supposed to be free WI-FI .More like hardly any wi-fi.Took 4 hours to download a local paper. Could not get e-mail. Want to wish family Merry Christmas forget about it. Compass Rose dining too noisy .Had to always wait.Once I asked for a table for 4 to at least be seated .Was told by Maitre D he needed all tables. We were leaving and nobody had sat at that table.Also they rush you out .Wait an hour out in 30 minutes. They say beds are king size.Bull i AM 5'9 and the length was too short .The width was no better.Not a king . Canapes were hit or miss peanuts, pretzels and chips. Once and awhile they got creative with some olives or tuna.Nothing great . For a newer ship there was rust on the shower doors.Why they used marble in the shower is beyond me.. Went to future cruise department. Asked for a copy of baltic city tours to see what we might see on a future cruise. Gave e mail .Still waiting been back 10 days .Maybe wi fi is down. Been on Crystal and Seven Seas .Nothing is perfect but did not have the above issues. Oh the free tours .More bull. One tour was a trolly around town. Stuck in traffic.Locals were all laughing at us .Why can't they provide free transfers to downtown areas. Sette Mare dining was excellent. They made the effort to remember your name .Service was excellent. Also Regent seems to be encouraging bringing children on board as one can see with the special rate for children.Lost me there Read Less
Sail Date December 2019
The Regent ships are smaller. Approximately 750 passengers and 500 crew. The amenities; service, food, entertainment; are fantastic. The cruise is all inclusive (the cost of alcohol, food, tips, excursions are generally all included). ... Read More
The Regent ships are smaller. Approximately 750 passengers and 500 crew. The amenities; service, food, entertainment; are fantastic. The cruise is all inclusive (the cost of alcohol, food, tips, excursions are generally all included). Certain premium items (high end alcohol, tours, spa services) need to be paid extra for. A $400 per room credit is provided to pay for some these types of items. Excursions are at times lacking/hit and miss. Sometimes I think it would be best to research and pay extra for each shore tour through Viator or Trip Advisor. I like to hear as much information as I can from a tour guide, and the ship excursions don't always provide that. One excursion in Nassau was a complete waste of time. We traveled on a small boat to a nearby island through swells. There was maybe 80 of us on this boat, packed in like sardines. There did not appear to be any life preservers. I was somewhat concerned. The place we visited was overpriced and our "stingray" excursion ended up being stingrays kept in a large pen off the beach so we ended up staying away and sitting on the beach drinking overpriced/cheap beer. Our room was really nice and large. Our deck was spacious, covered, and included outdoor furniture. Our fridge was stocked with beer and, during the cruise, I believe we received in our room up to two bottles of wine/champagne. Bathroom was double sink and included one shower and a bath/shower. Large bed, walk-in closet and sitting area with flat screen TV. Entertainment in the ship's theater was very good. Several full cast musical shows were provided, along with two shows from a guitarist. A lecturer on some days would provide insight on the local customs, etc. I think the cruise could do better to provide a lecturer each day specific to the island community to be visited. Service in general is very, very good but towards the end of the cruise I noticed that bar servers seemed to be growing testy and tired. Restaurants were excellent. Wines, foods, liquors were all top notch. Be prepared for many passengers who are quite elderly and everything that may come along with that. We experienced several situations of elderly folks, likely wealthy, who appeared to feel they were somewhat entitled and were very rude. Don't be shy about bringing too much luggage and dressing up. Read Less
Sail Date December 2019
We have been with Regent over 100 nights. In general we were treated like children and pushed around for tours, dining, the Mariner is poorly run in general. The management doesn't care and is openly hostile. This is the culture on ... Read More
We have been with Regent over 100 nights. In general we were treated like children and pushed around for tours, dining, the Mariner is poorly run in general. The management doesn't care and is openly hostile. This is the culture on this ship now and has never been the culture in the past. Our cruise was tremendously expensive and we did not have the advertised 6****** experience. Trouble on board this ship, BEWARE before you spend your hard earned $$$$. The gym and spas are dirty, hot and not ventilated!!!! The spa hounds you to buy packages when you cannot use them and the spa is very expensive. The spa is very small on this ship and has one bathroom. During our stay the spa bathroom was filthy. Service at the pool is dicy, sporadic and inconsistent. We are tired of having to flag down the help to get a drink, etc. Read Less
Sail Date December 2019
Buenos Aries to Rio de Janeiro 10 night cruise. We arrived 2 days before departure to explore Buenos Aries. The ship put us up at the Alvear Palace Hotel. Wow! What a spectacular hotel. Highly recommend it. We booked a walking tour ... Read More
Buenos Aries to Rio de Janeiro 10 night cruise. We arrived 2 days before departure to explore Buenos Aries. The ship put us up at the Alvear Palace Hotel. Wow! What a spectacular hotel. Highly recommend it. We booked a walking tour guide through the hotel. Great way to see part of the city and hear the interesting history. The cemetery "village" is a must. If you enjoy steak and a hip evening scene, book dinner at Parrilla Don Julio's. Short taxi ride from the hotel in an adorable neighborhood with lots of small shops and a ton of night life. They serve champagne while waiting for tables. We had a lovely time on the Mariner. While it isn't nearly has luxurious as the Explorer, it's still a luxury liner. Other than the bathroom and closet space being quite small compared to the Explorer, it was basically the same Concierge cabin and amenities. The staff for the most part were awesome. Very professional, friendly and attentive. The downsides were some of the excursions and the mediocre onboard entertainment and food choices. There was no cultural aspects to the entertainment or the food on board. When we travel, we like to experience that. The food in the Compass Rose dinning room was fine but not all that interesting. The Italian restaurant (loved loved loved the appetizer bar) and Prime 7 steakhouse offered more interesting food so we ate there most nights. The first few excursions were a let down, but they did get better. The Montevideo Old Town walking tour was listed as strenuous but was anything but that. We were on a bus most of the time and the little walking we did was to a very small shopping mall where we did have delicious churros. The Juanico Winery excursion is a not to miss in Montevideo. Next stop - Punta del Este, Uruguay - excursions were good and interesting. I did the bike tour and my husband id the Sea Wolves Island tour. We enjoyed both. The biking group included a range of abilities. The guide let us more experienced riders bike ahead at our pace which was great. In the afternoon, we walked from the pier to one of the beautiful beaches in town to experience the scene. Worth the walk. Rio Grande, Brazil - a required passport stop. We signed up for afternoon walking tour but the folks who went in the morning came back to the ship with awful reviews so we bagged it. Guess there isn't anything to see here. It's just a big ugly port. Porto Belo, Brazil - The cable car excursion is lovely. The walk through the "rain forest" (a park with pictures of animals and birds) wasn't but it goes with the cable car ride to the top so a necessary piece. We also spent time on our own walking to the beach. Santos, Brazil - a large city and a long ride from the pier. We did the Best of Santos and Guarja excursion. The "largest aquarium" is quite small and for kids. Not worth the stop. Lunch together was a real treat, as was the excursion to the beach. Wish we had had more time there. Some shopped. We walked the beach. What a fun scene. Parati, Brazil - Now we're talking. This is a gorgeously preserved Portuguese colonial an Brazilian Imperial town, dotted with tropical islands. The historic area right off the pier is traffic-free, cobblestone-paved streets with horse drawn carts everywhere. The small buildings have brightly painted doors decorating the historic buildings. Definitely not to miss. We walked around on our own for a few hours then did a short historic walking tour with a guide then an afternoon 4-Wheel/Land Rover drive into the rain forest through the country, to waterfalls and a rum distillery. One of the best excursions of the trip. Ilha Grande, Brazil - We did a morning Schooner/snorkeling trip. It is a beautiful sail around the coast. The swimming was a treat but not really a snorkeling excursion. Yes there are fish but no reef so not what we are used to when snorkeling and all the boats came to the same cover so it was very crowded. I'd still recommend this excursion for the sail. In the afternoon, we walked to a beautiful beach in the bay and ate on the beach at Lua Mar (recommended to us by the our local schooner captain) - fabulous. Have the seafood stew. It's amazing. Buzios, Brazil - Absolutely beautiful beach town, popular spot for the Rio de Janeiro crowd. In the morning, we walked on our own out to a beautiful cove beach past the white church on the hill with the statute of Mother Teresa. You can walk or take a cute little water taxi over. We walked but the water taxis looked like fund. We were supposed to take another schooner ride around the coast in the afternoon but ended up staying at the beach all day. On our walk back to the pier, we stopped for drinks and Accai and the Bardot restaurant right on the water overlooking bay dotted with sail bots. A perfect end to a fun beach day. Rio de Janiero, Brazil - disembark ship in the morning. Ship transfer to our hotel - JW Marriott right on Copacabana Beach! Book through the ship so you are guaranteed a room overlooking the beach. Rooms weren't ready when we arrived so they put us in a conference room. We checked our luggage and headed out to walk the beach. This is the largest and beautiful beach. Not too too crowded when we were there. Lots to see and do. And they serve food and Caipirinhas on the beach!! We returned to the hotel in the afternoon, moved our luggage into our room and left for city tour, which we booked through the hotel. The trip to Sugar Loaf Mountain and the Corcovado/Christ the Redeemer are not to miss. the next day we explored on our own walking from our hotel over to Ipanema beach and shopping. A fun day trip. Seemed much quieter on Ipanema than Copacabana beach so glad we stayed at Copacabana. Read Less
Sail Date December 2019
My wife and i have sailed on over 25 cruises ranging from large, to midsize, and to small ships, at both luxury and premium levels. For several years now we have wanted to try Regent but could not find an itinerary nor price point suitable ... Read More
My wife and i have sailed on over 25 cruises ranging from large, to midsize, and to small ships, at both luxury and premium levels. For several years now we have wanted to try Regent but could not find an itinerary nor price point suitable for us. When this cruise was offered it was to sail to Havana as well as the western Caribbean, which we had not done before but was subsequently rerouted, thanks to our President disallowing Cuba visits. The Explorer is indeed a beautiful ship throughout, but as a luxury cruise experience it fell short. Embarkation was a long and arduous process, and when we finally embarked the ship, we were welcomed with a glass of champagne, but no one offered to direct us to our cabin. Our Penthouse, which was quite comfortable, but the "living-room" space was very narrow and the sofa was quite uncomfortable. Our butler did not show up until we called for service and instructions regarding the room set-up, etc. Our pre-arrival requests had not been fulfilled and so we had to try again then. Although our butler was very personable, we did not find this service particularly worthwhile. The food was a mixed bag of mostly quite good in the restaurants, but pretty lame at the buffets and coffee bar. In fact I don't remember ever having such consistently below par food and selections on any cruise ship we have sailed on before. At the risk of sounding snobbish, I want to mention that the two caviar and champagne breakfasts boasted offering "the worlds finest caviar" where in fact it was salmon and a pathetic paddle fish roe, which tasted like nothing more than salty fish paste. Even lesser cruise ships do better than that. When Maine lobster tails were offered in the restaurants, they turned out to be warm water lobsters, which don't taste at al like Maine lobster. Another way to cheapen the experience. The desserts and breads in the restaurants were quite good, but pastries were pretty poor. It seems like all they could make was different versions of dry pound cake based items. Entertainment shows by the song and dance ensemble were quite good, but the other single entertainers were OK, at best. WiFi and computer room were mixed. There were a number of problems being able to connect, but we were told an upgrade was to made on the ship's return to Miami. Service throughout the ship was mostly quite good and attentive. We have no substantial complaints. All in all, while our Regent experience was mostly positive, it did not measure up to a level of "Luxury" we have experienced on Seabourn, Crystal, or even on Oceania and several Celebrity Cruises suite class sailings we have taken in the past. For the premium one pays to sail on Regent, we cannot recommend them for value. Read Less
Sail Date December 2019
Cruised in December 2019, departing n arriving Singapore (14-days) on the Regent SS Voyager. Our family comprised 6 adults - several of us are veteran luxury cruisers, one of us is a first-timer. We had heard good things about Regent ... Read More
Cruised in December 2019, departing n arriving Singapore (14-days) on the Regent SS Voyager. Our family comprised 6 adults - several of us are veteran luxury cruisers, one of us is a first-timer. We had heard good things about Regent SS, and decided to give the Voyager a try. My most recent luxury cruise was on the Seabourn Encore, so I’ll use that as a reference point for my review of the Voyager. Overall Ship design The ship in general is well-designed, though dated in parts. The Concierge Suite we had was attractive, functional and comfortable. Linen was superb, aircon sufficiently cold. Shower water pressure was on the weak side of adequate. Toiletries were from L’Occitane. I prefer the Molton Brown range offered in the Encore, but that’s a personal thing.No comb nor toothbrush/paste was provided - I’m not sure if housekeeping would have provided gratis if I had asked, as I’d brought my own. Still. Nice as the Regent is, the Seabourne Encore is a notch higher in the styling & design department - in their public areas as well as the suites. Dining Getting seated in Compass Rose was always efficient and prompt. The menu there is excellent. Sides for each dish and accompanying sauces were available separately. Healthy options were available as well (recommended by the Canyon Ranch Spa). Wines were decent to excellent. I found the food to be consistently good, better than the cuisine I enjoyed on the Encore. I routinely ate lunch on the pool deck, preferring to eat and chill rather than sit in a restaurant for an hour or more. The burger and hot dog counter was always a popular spot, as was the ice-cream section. The cafe on Deck 5, Coffee Connection, was very popular and we often could not find seats there, though it wasn’t much trouble to take away and sit elsewhere but nearby. The coffee was passable but the pastries, cookies and fresh fruit were always delicious. Shore Excursions The included tours were not great, but I attributed it more to the ports of call rather than to Regent itself. There was nothing compelling to see nor do in several of the stops. We had to miss Koh Samui due to bad weather. At the overnight dock at Laem Chabang, we decided to bus to Pattaya instead of Bangkok along with everyone else. We stayed overnight at the Hilton in Pattaya. Bangkok was a 120-minute bus-ride away, Pattaya only a half-hour. That was a good decision as we got to enjoy a change of scenery and cuisine. We felt the extra expense was worth the while. Entertainment The entertainment on the ship was good, though I’m not a great fan of cruise-ship cabaret-type shows. But that’s just me. The musical performers in the various lounges were very good. Misc Facilities The free laundry located on every floor was helpful, and it never seemed too crowded. The library was adequate as well, though I’d brought my own e-books. Good range of movies in the suite TV. Wifi was adequate, though it occasionally dropped off to zero at points along the cruise. Our package (free) allowed for 4 devices, but I’m not sure if this is offered to all suite classes. Card key Oh, good grief…. that infernal card-key. My wife and I had a running competition to see who had the higher number of tries to unlock the suite door. I won with 9 tries. And no, I didn’t keep the card key with my phone or other electronic devices. Changing the card didn’t help. Service My main gripe (and it’s a big one) is not the food quality but the food service. Food quality is subjective; service is not. I’m not picky about being waited on. I want my food to come without flourish and fanfare. But certain basics are non-negotiable - particularly when Regent charges a premium for it. Orders were mislaid or forgotten, wrong dishes were delivered, or delivered very late…etc. This happened at every single food outlet (including Prime7), and at almost every meal. We never got through a single meal without something going wrong. This sad experience was shared by numerous passengers we chatted with. The service staff was always friendly and warm - so I attribute the faux-pax to bad training and/or inexperience. I’m sure the staff were trying their best, but the problem seemed to be systemic. I would not accept this level of service from ANY restaurant, and am disappointed to have had to accept it from Regent. Staff on deck were great, always ready to offer towels and water. The pool deck often got crowded though, especially on sea days. Conclusion We had a great time on the cruise, all things considered. Will I cruise Regent SS again? Perhaps when I hear that the food service has improved, or if the prices drop significantly, or after the next upgrade. Read Less
Sail Date December 2019
Regent, “an unrivaled experience” is one I have no intention of replicating. Here is a rundown: 1. Arrival at airport was disorganized. After waiting about 15 minutes in airport we waited about another 45 minutes at the curb. ... Read More
Regent, “an unrivaled experience” is one I have no intention of replicating. Here is a rundown: 1. Arrival at airport was disorganized. After waiting about 15 minutes in airport we waited about another 45 minutes at the curb. 2. Next morning at hotel, breakfast ended at nine am with checkout at noon then a wait of a further hour+ before bus to port. On the way to port the bus driver kept drifting in and out of lane on the 710 to Long Beach and at one point came within a few feet of rear ending a stopped truck at about 50 mph because he fell asleep at the wheel, if the collision avoiding alert had not alerted we would have hit. 3. When boarding the ship there was not one staff member available to assist in directing to cabin, so we wandered around and eventually found the cabin. 4. First day on pool deck attempting to get a bite to eat after a fifteen minute wait for service finally found someone to assist. 5. Cabin was clean but very worn, sloppy caulking, dining table well stained and etched, rust around veranda (picture sent separately). 6. Initially wait staff not responsive but did improve significantly over a couple of days. 7. My comments on the initial survey would have demanded management contact me but the butler was sent to inquire, that was poor form, management should have called me. 8. Late getting to Hawaii, helicopter ride was cancelled and a bus tour substituted (poor substitute), ten minutes from ship engine blew up on the bus, my wife and another couple took a taxi back to ship rather than wait as it turned out 90 minutes for another bus to show up. 9. An island was eliminated from the agenda because of slow transit time even though activities were organized and we stopped at an atoll with no activities planned (just a gas station, store and arts store) when I asked why pick that schedule I was told it was pretty and anyway at the missed island the guides didn’t speak English anyway. 10. We told we had to slow down and miss some activities because of sea conditions, others were told the ship had mechanical issues. The latter seems more believable as sea conditions were just fine. Someone who claimed to know about these things calculated the ship would have had to travel at maximum rated speed to meet the published schedule 11. The activities did not meet the description, seemed to be somewhat ad hoc. 12. All in all quite a number of people seem to have similar feelings. Read Less
Sail Date December 2019
We actually didn't choose this cruise or itinerary but voluntarily accept a bump off our original cruise in exchange for numerous upgrades and rebates. We flew coach to LAX with me squeezed in the middle seat and I was unable to get ... Read More
We actually didn't choose this cruise or itinerary but voluntarily accept a bump off our original cruise in exchange for numerous upgrades and rebates. We flew coach to LAX with me squeezed in the middle seat and I was unable to get upgraded with my AA miles. The return flight arrangement took us 30 hours from the time we disembarked in Papeete at 8:45 AM until we touched down at JFK at 8:30 PM Christmas Eve. There were excursions (6 in total because we missed a valuable port in the Hawaiian Island due to technical problems which were never explained or reimbursed)that were too commercial including stops at the tour operators' relatives' establishments. We were not advised to spray ourselves with Deet, nor was it provided, in French Polynesia where the mosquitos attacked us and boarded the tour bus at a scenic view stop. The ship is still wonderful, the nightly piano player, Jeff Spence, was incredible, some of the shows and entertainment marvelous, the Internet was spotty, the Library did away with its free passenger book exchange, Trivia was great, the service impeccable and the Cruise Director Jamie and his wife, the assistant cruise director, perfect and the food was fabulous. Will I cruise with Regent again, absolutely. Would I choose this Itinerary, absolutely not? Because of our age, travel insurance was exceptionally expensive. The boutiques are only suitable for those who don't have great shopping near them and have shipboard credits to spend. The enrichment lectures were generally not my cup of tea. The program leans heavily toward early morning activities with not much to do until 4:00 pm, by which time very little time is left of the afternoon to freshen oneself for the evening "elegant casual" or optional "formal" dress requirements after 6:00 pm in all public indoor spaces. Once you disembark and are thrown off the bus at a deserted airport with no sense of where to wait and nowhere to sit, the bloom fades from the rose. I must say, that once we boarded Regent's charter Atlas 767 airplane, we were treated perfectly. The employees of Atlas were wonderful and all seats equally fine business class accommodations. I personally will never return to French Polynesia because their International airport is a disaster and caused us great stress as well as physical pain after standing without information for almost two hours. The French equivalent of inspection is antiquated and elderly people had to remove shoes, belts, watches, suspenders, etc. Read Less
Sail Date December 2019
Most everyone, especially those who love the sea, has some familiarity with the story of the Panama Canal. David McCullough's marvelous book, The Path Between the Seas, is required reading for anyone making this trip. But no amount ... Read More
Most everyone, especially those who love the sea, has some familiarity with the story of the Panama Canal. David McCullough's marvelous book, The Path Between the Seas, is required reading for anyone making this trip. But no amount of reading or watching videos or documentaries prepares you adequately for the real thing. That's why we chose this trip. We began in Miami's Mandarin Oriental hotel, a splendid accommodation. As usual, the transfer arrangements were well-organized and efficient. We were able to occupy our suite at noon and it was ideal for the transit of the canal with a forward- and side-facing balcony. The stop at Georgetown was pleasant but unmemorable. Cartagena, with its Fort San Felipe, was excellent. Then came the Canal. Our transit began in the early morning, shortly after sunrise and continued until we finally exited into the Pacific at dusk. The narrator - making her 700th transit! - provided rich detail about many aspects of the canal itself, as well as the flora and fauna, along with anecdotes about both the French effort and the subsequent American success. We had room-service breakfast so as not to miss a moment. This one day made the entire trip entirely successful all by itself. Puntarenas, Costa Rica, was the next stop with a very enjoyable river cruise - numerous tropical birds and crocodiles. Other stops - Corinto, Puerto Queztal, Puerto Vallarta and Cabo San Lucas - provide some interesting sites. All required boarding buses. What we missed on this cruise was the small group option we enjoyed on the two cruised we had on the Explorer. As with other Regent cruises, the cuisine was excellent in Sette Mare, Compass Rose and La Veranda. We weren't quite as impressed with Prime Seven. We found the enrichment lectures short on regional relevance. Many cruisers have commented on Navigator's vibration, particularly notable toward the stern of the ship. It is sometimes noticeable toward the bow, but we did not find it disturbing. Our cabin, a Grand Suite, was excellent. It was spacious and well-appointed. One note of caution for North American travelers: although there are 110 volt outlets, there are only two of them. We found it helpful to bring along converter plugs that allowed us to plug in electronics to the 220v outlets, which are numerous. As I mentioned above, the view from the balcony facing forward is a real treat, particularly if you are interested in watching the deck crew manage the bow and spring lines or deploy and weigh the anchor. One modification that would make the balcony really spectacular is to install a baffle between the forward and side areas. The wind across the deck makes sitting on the side area nearly impossible when the ship is underway. The ship itself is relatively small by today's cruise ship standards: only 490 passengers. But it is perfectly spacious and never feels crowded. The staff are all excellent and cheerful, particularly the stateroom butler and stewards. All-in-all, a wonderful, once-in-a-lifetime trip! Read Less
Sail Date November 2019
We booked this cruise very late due to domestic circumstances and got a good deal as a consequence. The down side however was the available business class flights were limited. Our agent booked our outbound flight to Lima via Miami with a ... Read More
We booked this cruise very late due to domestic circumstances and got a good deal as a consequence. The down side however was the available business class flights were limited. Our agent booked our outbound flight to Lima via Miami with a 2 hour 5 mins connection time and we thought this would be OK. Then we discovered that we would have to go through US immigration and possibly even collect our bags and go through customs. We asked BA in the UK and American Airlines who both confirmed this so I researched airport maps to ensure we didn’t get lost in Miami airport. We managed to check our bags all the way through at Heathrow and got a second set of boarding passes for the next flight to save having to go to the desk in Miami. Fortunately these boarding passes were marked with TSA Precheck. TSA is essential for a connection in the USA or there is no chance of making it in under 3.5hrs as the general queue for security was enormous. The TSA queue wasn’t small either. The flight into Miami was 30 mins early which saved us. In the end we didn’t need to collect bags or go through customs but did need to go through immigration and security. In the baggage hall we were directed back out land side without going through customs and then headed for the relevant TSA security area. After our overnight stay in the airport hotel in Lima (which was ok for one night with a great location and good breakfast) the taxi dropped us off at the Pier gate where we had to wait for a shuttle bus to take us to the ship. The taxi driver stressed where he would drop us was safe which worried us slightly. Some others for the ship arrived at the same place but we were literally dropped on the footpath. There were no facilities not even seats or a shelter. One woman who was ill had to sit in a car belonging to a baggage helper. Fortunately, there were around 8 armed police on hand to look after us but not an ideal boarding situation. A coach eventually arrived and took us to ship where they had a van with an X-ray machine in the back to check the luggage. Quite shambolic. Easily the worst port we have ever boarded a ship. Our cat F suite was nice and although smaller than some other ships we have been on was OK. It was certainly tight for storage space for a 3 week cruise where both warm and cold weather clothing had to be packed. The bathroom let it down somewhat as it is small and dated with a yellow/orange marble finish. Our suite had a bathtub but it is really only ¾ size. We had cracked wall tiles and a degrading mirror and a shower curtain looked to have replaced the original screen. The air-con in the cabin was very variable and in warmer areas couldn’t cool the room sufficiently. There were problems with toilets on our deck several times. Our bathroom was flooded when we returned from breakfast one morning as the clean water kept running in but our stewardess was already on it and had the engineer on the job. A cabin 3 doors up was not so lucky and the occupants had to be relocated and a de-humidifier ran inside and outside the cabin for several days. Our bathroom vents were not working so the bathroom became very hot and steamy. We asked the stewardess to report this for us and when we came back from a tour the vent tops were lying on the floor and in the bath. We had to chase them up to get the job completed. Why do half a job when they were back in use in about 15 mins when the technician arrived? I do wish the CEO had spent more money on the bottom end cabins and less on art works. My granddaughter who is almost 2 years old could produce some paintings for a fraction of the cost. The horizon lounge also looks a bit tatty especially the seats. I don’t think it has had any work done on it during the refurbishments. The food was generally good with lots of choice. One exception to this was the vegetables at dinner time. It seemed impossible to have good quality vegetables at dinner (especially green vegetables) that hadn’t been overcooked or looked as though they should have been discarded. At lunchtime they seemed to be OK on the buffet. Brussel sprouts, green beans, asparagus .. Forget it!! We never saw the chef in the restaurant to complain. The pancakes and waffles were also poor. They had little taste and were quite doughy so we gave up after a couple of tries. The staff were great as usual and many got to know us by name quickly. Strangely we hardly recognised any of the staff from previous cruises. Special mention to our cabin Stewardess Geraldine who was great. A few could have done with a bit more training. One bar waitress said they had run out of brandy glasses so brought a cognac in a plain glass and tipped into my old glass at the table! Scraping left over food off plates onto one plate at the table isn’t the best either. The officers did speak in passing but made no great effort to hold a conversation. I think we saw the captain possibly 4 times and his second in command twice. We saw the general manager more often but mainly on the stairs! It took us a few days to find some complementary wine which we liked, particularly white. Villa Maria (NZ Sauvignon Blanc) was available on boarding but not at dinner or lunch next day. It was restocked on day 8. We did find some nice Malbec and Bordeaux. The laundry lost some of our socks so we resorted to hand washing them as we couldn’t afford to lose any more. They sent us two pairs of socks they thought were ours next day but they weren’t so someone else lost socks as well. They also managed to shrink some of my T shirts so beware. You can’t take food ashore in Chile so think about the length of your excursions. You have to complete a customs declaration and carry it with you and your bags are x-rayed and searched and they use sniffer dogs. Most ports we visited on this cruise are commercial ports so you need to take a shuttle bus to the port gate. Some ports allowed tour buses to the ship and others mainly in Chile did not. Punte Del Este took the prize for the longest tender at 20 mins. Watch out for excursion time changes in the passages at night. Yes, I know most people don’t read them after a long day and a good evening in the restaurant and bar but you may miss your excursion or worse. E.g. we were supposed to leave Punta Del Este at 22.00 but that was changed to tenders at 17.30 and departure at 18.00 The Vero Water bottles in the room are glass so really heavy when full and almost impossible to pour without spillage. Single use water bottles were still available when going ashore. On several occasions (especially cold and windy sea days) La Veranda was so overcrowded they had to bring the tables in from outside and set them down the corridor. Not a pleasant place to sit with all the passenger and crew traffic passing by. This was surprising as we were told that there were only 600 passengers on board. The Glenfiddich supplied in the cabin and in the bar is a cheap version (like Seabourn) and not like you have tasted before. It says single malt on the bottle but tastes like a blended whisky and needs a mixer. The store ran out of this too after 2 weeks so it was replaced by a bottle of Glenmorange which was also in an unusual bottle? This was slightly better but again not the usual stuff I would buy in the UK. The Guest lecturer gave a good commentary and lectures highlighting the points of interest on our cruise. We missed the live commentary on the sail through a fiord in the observation lounge one day as we were late entering the fiord and trivia was taking place!! Obviously, we have different priorities to some of the passengers and the cruise Director? We were disappointed we couldn’t go ashore in Stanley. We arrived around 06.00 and waited for about an hour then set off around 07.00. The captain didn’t even hang about to see if the weather would improve. Presumably he based his decision on the weather forecast but we all know weather forecasts can be wrong and often are. Most people would have settled for a short trip ashore later in the day if it became possible but the captain didn’t even give it a chance. Interestingly when we missed a port with Seabourn due to the weather we received a credit for unused port charges in our onboard account but Regent don’t seem to do this? Just a note to reception. The sticky labels you apply to our passports are difficult to remove and leave a sticky residue. Most airports have now been persuaded not to stick baggage labels on passports anymore and stick them to boarding passes. Maybe you need a better system or label? At a guess the average age of passengers on this cruise was mid 70s possibly because of the itinerary. This changed the feel of the cruise somewhat. Look out for the high speed mobility scooters too. This was our 7th cruise on Regent and our 4th on Mariner but somehow the overall sparkle was missing. Is it because the best staff have been moved to Explorer or in readiness for Splendour? There was no galley tour possibly because 4 cases of upset stomach had been reported and we had a code red level 1 for a time. This seemed to be swiftly dealt with however with extra cleaning and an emphasis on hand washing. Some people still walked into the restaurant without using the sanitiser and this could have been tightened up. There was no bridge visit. The dress code was largely ignored. We only once saw someone wearing jeans in the bar being asked to go and change. I decided not to take my DJ this trip mainly because we had to take warm clothes and I am glad I didn’t. Next trip I will probably shed my suit and ties too. There was a lack of entertainment for the 4 days at sea we had following our unsuccessful trip to the Falkland Islands. The Assistant cruise director did an extra show the day we should have docked at Stanley which was good but nothing else was laid on. We seemed to rely on trivia and games with the entertainment team which is not to everyone’s taste. So, would I cruise with Regent again – probably as I think the food is better and I like the included excursions. Would I sail on Mariner again – probably but only for shorter cruises in warmer climates. As usual itinerary and price will dictate the cruise. Read Less
Sail Date November 2019
I thoroughly enjoyed my cruise in South America. The food was excellent and there were an abundance of choices on the dining menus. The service was excellent and I ate all meals in the dining room, except two times. The ship had ... Read More
I thoroughly enjoyed my cruise in South America. The food was excellent and there were an abundance of choices on the dining menus. The service was excellent and I ate all meals in the dining room, except two times. The ship had various special nights in the buffet and there were nice with a great quality selection of seafood. I especially liked the caviar breakfast. The enrichment lecturers were excellent. There was a destinations series that was very informative and included a bridge commentary. There was also a unique series by Peter LaSorsa on how to travel safely. I found the many tips to be outstanding and informative. I wish the ship would produce a paper on all of the tips so I could take them with me. I am glad Regent is thinking outside the box and getting these types of quality unique lectures. The ports were to be expected in South America and most were disappointed that we were not able to tender in the Falklands, but I am told that happens often. Overall, I had a great cruise and would recommend. Read Less
Sail Date November 2019
We chose this cruise as it had an interesting itinerary and we were interested in hearing the on board speakers from Frontline America TV who were all excellent in every way We found the ship very dated and in need of an upgrade The ... Read More
We chose this cruise as it had an interesting itinerary and we were interested in hearing the on board speakers from Frontline America TV who were all excellent in every way We found the ship very dated and in need of an upgrade The food in all restaurants was of high quality The selection of wines was very good The entertainment was of normal standard on board The service was average certainly not five or six star as advertised The ports on our trip were interesting The shore excursions included in the passage fare., on the whole were repetitive and boring visiting temple after temple or church. They could have been more imaginative and we were not met by a representative from Regent at any time when we disembarked the shuttle bus at the port entrance to assist in directing us back to the ship and perhaps offer all guests a cool towel on re embarking the ship as done by other five star cruise lines . Read Less
Sail Date November 2019
We just got home after an incredible 10 days in the Caribbean. We really enjoy the port intensive experience, with 7 of the 10 days in port. The downside is that the sea days are perfect also and we would have savored more time enjoying ... Read More
We just got home after an incredible 10 days in the Caribbean. We really enjoy the port intensive experience, with 7 of the 10 days in port. The downside is that the sea days are perfect also and we would have savored more time enjoying those wonderful sea days. The service and crew were incredible. The hostesses in all the venues, the waitstaff without exception and the bar servers were so good that it's ridiculous. The servers at the pool were always there to get you anything you could think of. Wine glasses in the restaurants were always topped off. The meals were served elegantly, no rushing, no running, no tossing silverware on the table between courses. If you need to eat in 30 minutes, this is not the ship for you. If you like to dine, enjoy your tablemates or your spouse, you will have a lovely meal with plenty of time at the end to dance, get to the show and get a seat with no problem or do whatever moves you. On the few occasions where we wanted a table for two and none were available, we simply walked a few yards to a lovely bar, enjoyed a perfectly constructed cocktail and when our table was ready an elegantly dressed host or hostess approached us, greeted us by name and escorted us to our table. Perfect in every way. By the way, the food was very good to outstanding. We never had anything that was just OK. The suite was well maintained, kept spotless by our steward and his assistant. They kept the mini bar stocked and fresh fruit was always on hand. By way of full disclosure, when we checked into our cabin on our last trip on the Mariner one of the vents sounded like a jet engine, very unpleasant. When the steward stopped by to introduce himself I pointed out the noise and asked him to try to handle it. We went to lunch, took a walk around the pool and had a beer. When we got back the problem was resolved. Just that quick. The public spaces were always clean and the restrooms always looked like someone had just refreshed them. The excursions were above average in my experience and the logistics were handled very well. Given the small passenger count we expected this to be the case and were not disappointed. The entertainment was excellent. The sets and costumes were simple, not as extravagant as say Princess, but the singers and dancers were the best we've seen on any size ship. With some major cruise lines (ie. HAL) cutting back hard on production type shows its incredible to see this kind of talent and staging on such a small ship. The orchestra did double duty most nights and followed or preceeded the shows with a dance or genre set. The also had a great, energetic and talented duo on board that played every night, did requests and kept us dancing. One topic that's harder to quantify is the quality of the passengers themselves. We met so many wonderful people on this cruise. Days spent with people on excursions or on the ship that were having a great time and not spending every minute trying to find fault was a delightful change of pace for us after traveling other brands. It was great leaving the cabin in the evening and seeing everyone comply with the simple elegant casual rule. Everyone looked great and dining was so much nicer. I wish some of the premium lines would compel passengers to adhere to the stated rules. If you need to wear cutoffs, ball caps, t shirts, etc. at night that's absolutely OK. Choose a ship that allows or encourages it. To my fellow travelers and reviewers that had problems on with their cabin, food or service I can only say that you had some very bad luck because we've been on the Mariner twice and they exceeded every expectation. Read Less
Sail Date October 2019
I know that reviews of this little ship have been less than glowing in the past, but we loved every minute. Let's get the major complaints out of the way.. 1) stern vibration....yup, it's still there. Depending on the speed ... Read More
I know that reviews of this little ship have been less than glowing in the past, but we loved every minute. Let's get the major complaints out of the way.. 1) stern vibration....yup, it's still there. Depending on the speed that the ship is going or special nautical adjustments that need to be made, you can feel it, but only in the stern. As everyone suggests, pick a cabin that's NOT in the stern. Mind you, the vibrations are sporadic, not all the time. 2) No observation bar. ....yup, we missed it, BUT we had such a good time with the excellent and charming barkeepers, all around the ship, it more than made up for lack of a view. 3) Only one special restaurant...again (and last) yup....only Prime 7. I guess you could count Sette Mare as another. Didn't bother us at all. With the new Compass Rose menu where you can order almost anything you'd like. We didn't really miss other "specials". Now that I've told you about all of the "bad" stuff, let me tell you why this cruise was wonderful We had a terrific captain...very friendly, funny, professional. We had some terrible weather but he managed to keep us well informed and safe. We missed both Boston and Bar Harbor, but he did manage to get us to Portland,Maine as an alternative. We enjoyed his daily noon reports and his continual praise of the crew that works so hard. I liked that! We had an F cabin towards the bow on deck 6. Cabin was perfect, as was the location. Convenient to everything. Since the ship has basically just come out of dry dock, the entire vessel was ultra clean, freshly redone in a tasteful (at least for us) way. Who ever designed the soft finishings( fabrics, art work, etc. did an excellent job.Carpeting is a little funky, but you get used to it..haha! I think the theater is actually one of the best in the fleet. Excellent views all around and comfortable, like a big living room! Since this is a small ship, you get to know the entire crew and we liked that. It was also so easy to interact with fellow passengers if you choose to. We adored the crew....special shout outs to Crisy, our room stewardess, barkeepers, Gusti in the Navigator, Mayya at the pool and servers Christine and Yana (a brand newby who was on her first cruise, first contract!) I feel guilty in not mentioning so many others who knew us, what we liked and always, always had a smile. They all say yes to everything and then deliver! Food was wonderful all around....I had one lobster miss in Compass Rose, but not enough to send back or complain about. We did do the special (for cost) wine luncheon. OMG! Spectacular.!!! Also a special vodka and caviar event done by Sonia. Terrific! In summing this all up, we'd most certainly cruise on her again. In looking ahead, some of the Navigator's itineraries are the most interesting, at least for us. Good things come in little packages! Read Less
Sail Date October 2019
Regent sells this cruise as luxury, which is deceptive. Most of their ships are old which in this case is the Mariner, which is in disrepair [the Navigator which I sailed on is worse the ac could not be fixed and staterooms in aft bounced ... Read More
Regent sells this cruise as luxury, which is deceptive. Most of their ships are old which in this case is the Mariner, which is in disrepair [the Navigator which I sailed on is worse the ac could not be fixed and staterooms in aft bounced from the engine room.] The stateroom was not ready for use. The ac temperature was 74 and there was slow airflow. After four calls throughout the day and being ignored I threatened to call the General Manager and two men showed up to fix it. The shower had low pressure and a new shower head had to be replaced. Basically, I am restoring the stateroom for the cruise line. The bathtub was very high and narrow. Although we were there was no accident because we were careful and physically in good shape, I’m sure there are many accidents. I do not know how in good faith Regent can allow this dangerous situation to continue. The ship’s waste-processing system leaked toxic gas into my stateroom, throughout the ship and even along dockside at different times. Try breathing this all weak with no fix. The toilet stopped working because the entire line had to be repaired. The quality of the food was on the cheap end. For example, I ordered a rib eye, which I could make shoes out of which were not even supermarket quality. The fruit was not ripe, lower end quality, as you know fruit is rated. The service is slow and disorganized because Regent hire third world labor whose forte is not serving. The dining room manager was obnoxious. The dining attire stated nothing about sandals. However, He singles me out in a non-discrete manner in the middle of the dining room for all to hear “ sandals are not allowed!” I pointed to male guest already seated with sandals and asked what do you have to say to him….His response was no response. I asked him about the woman wearing sandals and he ignorantly responded, “this not discrimination!” Keep in mind he didn’t read stated rules on the menu, which I have already mentioned. Now we get to the pool deck. Although drinks are included there were no waiters on deck 12. There were three waiters on deck 11 by the pool. I spoke to the Beverage Manager who does not do his job and supervise and informed him. I sure the reader will not be surprised that the next day there were no waiters on deck 12 serving drinks and to make matters worse the pool deck manager allowed every towel area to run out of towels. I know this because I had to check every area looking for towels instead of relaxing. When I found him his explanation was, “there’s wind I can't put them out!” He could not explain why he did not put the towels in the boxes with lids [another incompetent.] It should be noted the main incompetent is the General Manager who hides in the back, is never visible, does speak to passengers passing by to get feedback. The buck ends with the CEO. The pyramid crumbles from the top and that’s who’s responsible for their brand. This cruise line is an overpriced, high-end rip-off. Just about any mid priced cruise line can do way better than this. Save your money or find a real luxury cruise line if it exists. Read Less
Sail Date October 2019
This was an Anniversary cruise for us and we were quite pleased with the overall experience (particularly no children on board). My wife's double-doctorate background concluded that, facetiously, Walt Disney must have been involved ... Read More
This was an Anniversary cruise for us and we were quite pleased with the overall experience (particularly no children on board). My wife's double-doctorate background concluded that, facetiously, Walt Disney must have been involved with Regent's personnel committee because she/we were so, so overwhelmed with the friendly, caring, positive and enthusiastic traits we experienced every single day of our cruise in our interactions with the crew and staff. Having read some of the previous food reviews on Cruise Critic, we felt we were on a different ship in that our meals were over-the-top good, both as to food quality & appearance and service. Period! They were very good gastronomic experiences. Our cabin was impressive as will be described below. Now, as to areas that could be improved, I'd need to start with the embarkation process in Miami where we were crowded into a holding pen area until magically they started calling groups to board the ship. No refreshments or other amenities were offered while waiting, some of whom were there for 2+ hours. A fairly common complaint I heard on board was the unreliability of the ship's Wi-Fi system. Another frustration was the lack of sports information on the TV system, i.e. ESPN. We're in the midst of the college and pro football seasons, and the World Series, and we were left in the dark. No one wants a sports bar, but ESPN would have been great. Finally, our port visit to Costa Maya was less than satisfying, but the other ports were well worth visiting. Please don't let these few negatives stand in your way. The many, many positives easily overwhelmed the negatives. Read Less
Sail Date October 2019
This new adventure started last October 8th in Civitavecchia (Rome) and ended eight days later in Athens (Greece). Indeed it was too short a time to be able to experience fully all the many amazing things you find and see in each visited ... Read More
This new adventure started last October 8th in Civitavecchia (Rome) and ended eight days later in Athens (Greece). Indeed it was too short a time to be able to experience fully all the many amazing things you find and see in each visited port but also there is not enough time to properly get to know and fully enjoy this fantastic vessel, the Regent Seven Seas Voyager! We left our home country Canada on Oct.6th from Ottawa via Toronto to Rome. A very long leg for sure but we did so one day early to compensate. Our choice of hotel in Civitavecchia was a complete flop! The San Giorgio regardless its impressive entrance, the two level room had the bedroom upstairs and the bathroom downstairs!!! With a miserable and dangerous staircase – very disappointing as it all looked so wonderful on the website. We ended up sleeping on the lower level in a very unusual sofa bed in very poor shape. The staff at the reception were not very helpful and the included breakfast was more than complete but poorly staffed, as a matter of fact only one person going from one end to other and not even saying good morning. Local room tax was only 1 euro each, a ridiculous amount but appreciated when compared to our last European stay in Amsterdam where they charged 20 euros per person per day. The best aspect of the hotel was the shuttle @ 10 euros each, right up to the ship; first time this happened to us because with previous cruise lines the shuttle would leave you on a corner where you had to switch over to another bus to get to the ship. * Embarkation Flawless and the welcoming glass of champagne was a very nice touch something that some cruise lines used to do but not anymore, what a pity! Surprisingly all suites were not ready till 2 pm, except (of course), the top two ones (ready at noon); luggage at suite by 4 pm. Regardless, our first impression of the Voyager was excellent and it’s impossible to deny that she is indeed a luxury ship. Was a sunny and warm day, weather that followed us during the whole cruise! We want you to know that we are frequent cruisers with Oceania (mainly on Riviera and Marina), so our minds were naturally making comparisons. Who’s the winner? You have to wait. Because we were on board quite early, having to wait for our suite till 2 pm, gave us the chance to get a fast look around the ship and afterwards we went up to Deck 11 to have an al fresco lunch at La Veranda buffet (comparisons started!!), Huge amount of choices (self-serve….hmmmm), great quality and flavour and to top it up, fantastic attention from all the staff something that never ever wavered during the whole cruise. To the contrary! * Lunch time meals We tried several times to have another al fresco lunch at La Veranda but the area is quite narrow not been able to hold many tables and when those were taken, the people were there to stay, so we started to frequent the Polo Grill located at the aft end of the pool area (very tranquil by the way) and we enjoyed it tremendously having delicious salads, burgers and hotdogs or from the on deck grill your choice of fish, beef, pork or chicken. You help yourself for the salads, then you order the main meal that comes with good fries and is brought to your table. The serving of wine was constant (no need to ask) and the sun was ever present! I don’t think I have to tell you how fantastic we were feeling during all this, right? * Coffee Connection (D 5) It runs from 6:30am till 6pm and is a very peaceful place where whether it’s morning or afternoon, you won’t have people moving back and forth around you. Breakfast buffet options include cereal, rolls, breads, pastries, etc. and the ship’s best espresso. Midday snacks include cold meats, cheeses, small desserts, etc. and in the afternoon sandwiches, cakes and fruit are available. Besides the excellent espresso you get the usual barista concoctions plus spiked versions such as Irish coffee and Russian hot chocolate with vodka. It is a place you can indeed have a very enjoyable and tranquil time. * Dinning We tried all three specialty dinning venues which, except for the Italian restaurant, require advanced table reservations. If you wish to sit at a table for two you will have to plan well ahead and do so as soon as the website is opened for that cruise’s specialty dining reservations. * Sette Mari (Italian D 11, part of La Veranda); Maître d’ Simone, waiters Janine and John and the rest of the staff were excellent as the food itself, temperature, flavour and timing and of course! The wines that were selected by them (and varied during the cruise) were great and plentiful. With dessert, the Maître d’ brought to us two very welcome glasses of Limoncello. Great experience! * Prime 7 (Steak house D 5 Aft); Maitre d’ was seasoned but strange (although from Belgium he was unfamiliar with Jacques Pepin) but the rest of the staff, as usual, magnificent. The décor was on the dark side with a lot of varnished wood paneling, leather covered columns, etc. Now let’s talk about the main reason why we went there, the food! Shall we? No complaints from the start to the end; excellent lump crab cakes, filet mignon cooked to perfection, great side dishes ending with a shared Chicago cheesecake. The selection of wines were perfect for each dish and with a never ending pouring! One more time, it was an excellent experience. * Chartreuse (French D 5 Aft); It’s getting a bit boring repeating always the same thing “super” “excellent” “sensational” but what else can I say when what we were experiencing was just all that? Chartreuse was another hit, the décor was super elegant being the beige and gold quite predominant. Food was perfect (I won’t get into details) as much as desserts. The chosen wines were extremely good (the best of all other restaurants) specially the red Chateauneff-du-Pape. Left feeling great! * Compass Rose (Main Dining Room D 4) – One more time, nothing but nothing at all to complain about. Staff, menu, table setting with colorful plates by Versace, ambience, food and…wine! We had dinner there twice and both times were very gratifying in all aspects. * Lounges We’ve been in two of them and each has its own characteristic and personality, * Horizon Lounge (D 5 Midship) A very good spot to meet fellow passengers, a lot of dancing, singing and of course drinking! The Far East ethnic band was a bit off tune but could play any request. On a longer cruise we would have spent more time there. * Observation Lounge (11) A completely different experience, being at the front of the ship the views (if you go during the day) were great plus the whole atmosphere exudes tranquility and that makes you relax! Highly recommended for after dinner drinks or just listening to whoever is playing the piano or singing. The bar is very modern and a bit too white-light bright. Enough about food and drink, so let’s now talk about ports visited and tours. Many of the visited ports were already known to us so there was no need to overdo the tours. We find touring is a lot of unnecessary pressure most of the time, from the other guests as much as from often weird tour guides. Let’s start with the port after leaving Civitavecchia. Boscaada, an Island, where we had a planned tour but we cancelled it dreaming about enjoying the last day on the ship meanwhile many were off touring the island. Unfortunately that last night before leaving Istanbul a ship announcement told us that technical problems required us to sail at a slower speed and so that for us to arrive in Athens on time, the Boscaada stop had to be cancelled; that meant to us the ship would be brimming with people that sea day! And it really was. Later on we got a note in our suite telling us that to compensate for having to skip Boscaada they were giving each of us a US$ 500.- next cruise credit. That worked out fine for us because we had already booked a 10 day Regent cruise on their newest ship, the Splendor. * Disembarkation went off very smoothly and was well planned. But before I get into that, I would like to give you our comparison between Regent SS Voyager (700 passengers) and Oceania’s two largest ships (1200 passengers each), the Riviera and the Marina. Oceania by far has a better al fresco lunch or dinner at La Terrace, very ample and comfortable that holds a large number of very well-spaced tables with adjustable umbrellas. La Veranda buffet on Voyager is a winner on all counts, for selection, quality, presentation, etc. though we disliked having to serve ourselves with utensils touched by many, something that doesn’t happen on any of the Oceania ships; it’s up to the staff behind the counter to provide the desired serving. * The Riviera and Marina have more restaurants to choose for dinner, 6 including 4 specialty (reservations needed), La Terrace and Grand Dining Room, against a total of 4 on Voyager, that besides the three specialty ones (two with reservations needed) and the main dining room, the Compass Rose. * About food. As I am not a foodie person there is not much I can say about it but it is impossible not to mention the staff of the SS Voyager because without any hesitation I considered them the best of the whole Cruise Industry and we all know very well that the Staff of a ship are able to make or destroy your cruise. The Oceania Staff are not consistent and from time to time that means you might not enjoy yourself to the fullest. * The Penthouses on both lines are of a good size but Voyager is bigger with a wonderfully sized dining table and a more ample bathroom especially the shower stall compared to Oceania. On Voyager it is also worth mentioning that you can separate the bed from the living/dining area with a heavy drape so the Butler can come in, do his job meanwhile you are still are resting privately in the bedroom area. The perks, again are by far superior on SS Voyager for example providing the choice of 2 large bottles of liquor in the suite was an incredible surprise. * Tours - In general we are more often than not trying to avoid them because it doesn’t matter which line you are on, by taking a tour or excursion you are opening yourself to all kinds of chaos and a lot of time and social pressures. There are two things we really liked on the SS Voyager, the quality of the passengers and not having to show your Suite card every time you ordered a glass of wine or spirits. The most important aspects were already compared so it’s better to leave it at that and stop here. You might be asking yourself, “So how about giving us your choice?” Very simple, both of them because both have a lot to offer and it is up to us to adjust ourselves when we are on board and to try to make the best of it! We really hope that our comparisons and conclusions will be helpful in some way for many if not all of the readers. Are you still there? Ha, ha, ha; on looking over this review it seems that it turned out to be a very long one …… but there was so much to say about our experiences. Keep in mind that thru other’s experiences one is able to learn what to do or not to do, etc. That is our goal every time we write a review. Did we accomplish that for you? We certainly hope so! Happy cruising and enjoy life as much as you can! Read Less
Sail Date October 2019
As it claims to be the world most luxurious cruise ship, I chose this cruise trip to celebrate my husband's 60th special birthday with my family, hoping it to be a memorable one but it turned out to be totally disappointing! ... Read More
As it claims to be the world most luxurious cruise ship, I chose this cruise trip to celebrate my husband's 60th special birthday with my family, hoping it to be a memorable one but it turned out to be totally disappointing! Despite my previous arrangement with the cruise co about my husband's birthday before the trip and reminded them again on the first day we boarded the "Explorer" for the room decoration for his birthday, we were very disappointed that they failed to show anything after we came back from the day excursion on that day, NOT even a single birthday card! After our inquiry, they put the ballrooms and banner inside our cabin, in front of my husband ! Really totally meaningless !! It ruined every efforts and purpose of this trip! A live spider and a live bug was found moving inside a bowl of mixed berries when having room service breakfast . It was videotaped and reported to the management. It was sooo gross that made us stay away from berries ever after even though we love eating them so much before. They excused as cannot wash very thoroughly the berries etc etc, which was totally unacceptable. Their attitude and response did not show any professional ethic, especially on a cruise that claims itself to be the world most luxurious one! A dry supposed to be clean face towel was founded stained in brownish red when my husband was surprised to find the water changed to red after put it under running water in the wash basin. Besides, the towels, especially the bath towels in the cabins look old and thin too. The first few days after our complaints, we were given better towels that were newer and whiter but situation went back the same again few days later. A bottle of champagne was given in our cabin a few days later, WITHOUT any card attached to it. We all thought this was a token of apology from the management after all those 'surprising' incidents. Unfortunately, we found it after we were back home that it was actually a birthday gift ordered to my husband by his friend who had paid both the wine and a birthday card which was missing ! Believe it or not ? This was the service from a 5-star cruise ship ! The meal quality in all the restaurants, including all specialty restaurants, are below the standard one would expect on a 5-star cruise ship, except in Pacific Rim where the service and food were very good. There are plenty of rooms for improvement of the food : 1/ Soup in Prime 7 was super salty that even the manager commented it was like drinking sea water after he tasted it, No improvement was found on our next dinning there. 2/ steak in Prime 7 was so tough and rubbery that hard to be cut even with the steak knife. 3/ pizza and even the ice cream cones were not crispy but soft. 4/ nuts in the buffet table were stale and rancid. 5/ the quality and variety of the fruit on the buffet tables were below the standard of a luxurious cruise catering. For the Spa room, I was surprised to find that there was no regular sauna room but a infra-red room with slightly low warm temperature which would not alleviate your muscle tiredness even after staying there for a long time. There was one and only one small hair dryer and you had to stand up to dry your hair in a corner of the changing room after shower as there was not even a single chair for the whole room! You may choose to go back to your cabin with your wet hair or standing up to dry your hair for quite some time with that small low power hair dryer, especially for those with long hair. Since there is no sauna room, I changed to have bath in the bathtub inside my cabin to relieve my tiredness but No bathing salt was provided even after request! Is it a luxurious request ? This is totally unacceptable even on a 3 or 4 star cruise ship, not to mention on this claim-to-be the world most luxurious cruise ship! Read Less
Sail Date October 2019
We have always wanted to cruise through the Panama Canal. After looking at lots of options (and no longer paying college tuition for our youngest!) we decided to take a splurge trip and booked the Regent Mariner. We are 61 and 66 years ... Read More
We have always wanted to cruise through the Panama Canal. After looking at lots of options (and no longer paying college tuition for our youngest!) we decided to take a splurge trip and booked the Regent Mariner. We are 61 and 66 years old and have cruised on Carnival, Royal Caribbean, Norwegian Cruise Lines, and Princess. This was our first luxury cruise line. We were told to be prepared to be spoiled. Perhaps we heard that too often and set our sights a bit too high. It was a very nice cruise, but I would not say we were spoiled. (For reference, our last cruise was with Princess, in a Club Class mini-suite. That suite was a bit larger, and we felt the Club Class dining service was equal to, and in some cases, better than our experience on Regent. However, the food on Regent was superior!) I will say we were very spoiled by only 615 guests on the ship! The 2nd day we were wandering around on decks 5 & 6 and saw no one! This was middle of the afternoon! We were in a concierge cabin, so the night before the cruise we were in the Regent hotel- the Beverly Wilshire in Beverly Hills! The hotel was amazing. We enjoyed the breakfast buffet and met some folks that morning that we regularly saw throughout the cruise. It was a great start to the cruise! Buses were very timely- our gathering time was listed as 11:30, the folks giving us the slip said come between 11 and 11:15 - she was right - the bus was leaving the hotel at 11:30! Once we arrived at the port there were quite a few people ahead of us - we waited around 30-45 minutes for our group to be called to check in. There was a nice waiting area with comfortable chairs. (Would have been nice to have coffee / water service.) There is an Illy coffee maker in each room- only problem, we could not figure out how to turn it on! The on/off switch is in back, next to the cord - very difficult to find, a neighbor told us where it was! Our refrigerator was stocked with various sodas and 2 types of beer. There was also a bottle of champagne, on ice, waiting for us when we arrived. A small bowl was kept filled with various fruit. We popped the champagne on "Block Party" night and then another bottle showed up! I had the stewardess remove it as I knew we were not going to drink it. We had 15 minutes of ship to shore time included with our room. I had to ask as to how to use it. (dial 50, wait for the dial tone, then 1, and for US calls the area code and number) I checked our account on the tv the next day and saw that we were billed for the time (I think it is at $7 or so per minutes - and we had gone just over the 15 minutes- so it was a lot!) I asked at Reception, and they had it removed. Since this was an included perk, I felt that it should have been taken care of without me having to ask to have it fixed. Be prepared for hot and VERY humid if you decide to take this itinerary. We had heavy rain in one port, and rain a few other times, mainly at night. The lightening shows at night were fantastic! There were beginner Bridge lessons offered. We have zero experience and went to the classes. We definitely learned a lot and enjoyed the folks we met through the classes. There were just 4 of us for most of the classes! We went to only a couple of the shows. I would highly recommend the Krew Kapers - ours was at 5:30 the 2nd to last night. There was also a magician / comedian that did 2 shows, we enjoyed both! Ports were Ensenada, Cabo San Lucas, Acapulco, Acajutla (El Salvador), San Juan del Sur (Nicaragua), Puntarenas (Costa Rica), Cartagena (Columbia) and then disembark in Miami. We took all Regent excursions, booking 2 extra charge excursions. In Ensenada we took the "Taste of Mexico" excursion. We boarded a bus drove out of the port and around the nearby area, with the guide pointing out different buildings (including the new aquarium that has been under construction for 4 years - she said hopefully it will be open the next time you visit!), we also stopped at the large square where she pointed out different statues and told us a bit about the country's history. We then stopped at an Opal store. The owner talked a bit about Mexican Opals- 10% of Opals are from Mexico. We went through the store and into what is probably normally a bar. Tables were set up with 8 people per table. A chef was there to lead the class. He talked about a number of different chilis, their hotness and what they were used for. Also passed them around for everyone to smell. We then "made" our own guacamole, green chicken enchilada, and beef tostada. All of the ingredients were prepared for us, a little chopping for the guacamole, stirring and assembling was all that was needed. Margaritas were for sale - $4 each (large glass) or unlimited for $20. Sodas were included. After we were finished there, we boarded the bus and they took us to a shopping area where we had 20 minutes to shop. I would recommend this excursion - just a little amount of walking, some history, and tasty food. We were able to list our email addresses, and they sent us the recipes from the day. Next stop was Cabo San Lucas. We took the "Salsa and Salsa" excursion. The location was very close- but the bused us up the hill (very nice in the heat!). We made 6 different salsas, all the while free margaritas were being poured. Also made 1 margarita at our tables. Then had a short Salsa dance lesson. The salsa making went a little long - but the entire excursion was fun, and tasty! In Acapulco we did the "Nature encounter hike and swiim" - first stop was to see the cliff divers - very impressive. Then off to board a glass bottom boat to go over to a nearby island to hike to the top. Nothing to be seen under the boat- we spotted 2 fish. They offer hiking sticks when you get off the boat (our boat was called the Titanic!). The hike is a good one- well deserving of the "3 people" Regent gives it! Pretty steep in parts, a bit slick on some moss and leaves. We were sweating and out of breath in parts. The view from the top of Acapulco Bay is very nice. Break up top, then back down to our boat and then to a hotel for lunch and a swim in their pool. The water was VERY refreshing! El Salvador was the next port. Acajutla was extremely welcoming to us. They are just starting to see cruise ships, and this was Regent's first time in this port. The bus we were put on for our "Buggies and Thermal Waters" excursion (extra charge) was small. Two seats on one side, one seat on the other and a fold down jump seat. The drive was quite long. We went first to the thermal waters- saw them bubbling out of the ground, and then a few more minutes to the location for lunch and a swim. The "pools" were nothing like the pictures Regent was showing on the cabin tvs. These were actual swimming pools right next to where we ate lunch. The water was milky looking. Only a few people went in the water - one pool was very hot, the others were various temperatures. This "resort" I guess you would call it is nothing like any of us expected. They are just starting to build the area up for tourists. It started sprinkling and then raining, then REALLY raining. At that point my husband and I decided that we were going to skip the buggies- we knew that they were on dirt roads, and with that much rain, it was going to be a mess and dangerous. About this time, the guide announced that the buggies were being cancelled for safety reasons. The other bus had gone to the buggies first - they came back drenched. We were glad to get into our small bus and start the 1 1/2 hour ride back to the ship. I would not do this tour again, nor go to this port again. San Juan del Sur, Nicaragua had to be cancelled due to high winds and a large swell. This was a tender port and not safe for us to do so. Puntarenas, Costa Rica was our favorite port. We did the "Aerial tram and river cruise" excursion (extra charge). Great excursion! Our guide was very good, giving us lots of information about her country. We went on the river cruise first, seeing lots of crocodiles, many species of birds, and iguanas. Then we were off to the denser rain forest for our tram ride. We were split into groups of 8 plus a guide for the approximately 1 hour tram ride. We did not see much wildlife - but enjoyed the scenic rain forest and all our guide had to say. Lunch was next and then back to the ship. I would definitely recommend this excursion! Finally made it to the Panama Canal! WOW! We wandered all over the ship, front, back, down to deck 5 to watch through the windows as he ship rose up in the canal. Definitely the highlight of the trip! Cartagena, Columbia was the final stop. We did not get off the ship as I had a terrible sore throat. Pretty sure the difference between outside high heat and humidity and the inside a/c had something to do with it. We had brought cough / cold medications with us, they were put to use. At breakfast that morning, I asked the waiter if they might have any lemon / ginger tea - he said they might, but, he would make me some fresh lemon and ginger tea. This was one point where I felt spoiled by Regent! I was very grateful to this gentleman! Dinners - we had reservations in Chartreuse the first night and Prime 7 the second night. We were able to get one more reservation in Chartreuse later in the cruise, at a 4 top, sharing with a couple we had not met. Other dinners were spent in Compass Rose, Pool Grill and Setti Mari. I had scallops a number of times - all cooked perfectly; my favorite was in Chartreuse! The often talked about Carmel corn Sundae in Prime 7 is definitely an interesting looking dessert; I preferred the carmel corn and left most of the ice cream! (I asked the waiter if just the carmel corn could be ordered- he said sure!) Lunch - lots of options - pool grill and La Veranda were our regulars; we ate lunch once in Compass Rose. Breakfast - our go to was Compass Rose. We highly recommend the "Frozen Blueberry and Banana Bowl" - a scoop of frozen pureed blueberries sitting on top of small cubes of various fruit (including bananas) and sliced almonds on top. Also of note, we ordered eggs Benedict twice, even though they were not on the menu. We had room service twice for breakfast on early excursion mornings. There are 1/2 hour delivery windows- they delivered quite close to the start of the window. Another quick option in in the Coffee Connection - cereals, toaster with various breads, fruit, yogurts; easy way to grab something quick. All in all, this cruise was a bit long for our taste - we feel that a port or 2 could have been skipped, decrease the length of the cruise by 2 days (and decrease the price!). It was expensive, about $1,000 per day for both of us. We met some very nice people on this cruise. We also came upon some snobby people that wanted to make sure everyone knew they had 200+ nights on Regent. Overall the crew was a bit too formal for us (always being called "madam" was a bit too much for me). We did have some nice conversations with some of the crew. For some reason, we were invited to dine with ships' officers two different times; once with the General Manager and again with the Head Concierge! Will we travel on Regent again in the future, maybe. Will depend on the itinerary and if we feel it would be best with a smaller ship / less passengers. We definitely liked that part of this cruise a lot! Read Less
Sail Date September 2019
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to ... Read More
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to expect on Oceania. The showroom and shows were every bit as good as Oceania. The entertainment director, Andy, was the best we have ever had and we met some really nice couples, whom we hope to hear from in the not too distant future. Now, the reason we will not go back to Regent any time soon. The food was inconsistent, ranging from usually just OK to downright it had to be sent back, and even after that, the replacement was only 50% good, starting with two lamb chops ordered medium-rare. one of us had overly salted meals, mostly in the main dining room, one of which was almost inedible, but she did not send it back because she was eating very little. She found other meals too salty, as well. Finally, in our favorite restaurant, the Italian, where we did not need reservations and where we ate 4 times, the 4th time the meal surprisingly was almost incredibly over-cooked. It seems the only restaurant of the four (including the main dining room) that could cook meat as ordered was Prime 7, the steak restaurant. Read Less
Sail Date September 2019
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