Princess Brisbane Cruise Reviews

Have been on 19 cruise with Princess but this the worst ever. Besides the Covid which hubby got, and we do not blame them as a lot of protocols but could do better. The weather, we know beyond their control, missed three ports, but compensated. The real issue was the lack of honest communications. Got to Melbourne finally after three changes to date and change to itinerary. Meant people who had ...

The cruise was ok, but not a lot of activities for a 50-year-old. I had 100%prepaid for the cruise in May. They take your visa onboarding the ship and take out a $100.00 deposit. On the cruise, I saw the spending being deducted and I could see all the transactions being deducted from my account. The day after I returned home Princess deducted a further $650.00 from my account. I ...

Firstly, my wife booked this cruise to surprise me as a 50th Birthday gift to celebrate me turning the big 5.0. What a disaster ! The front desk counter 1 male crew was incredibly rude to my wife, and also what seemed like racist intent. She came back to the room crying and I told her to call the Manager immediately which she did. She got hung up on, so she had to ring back again. Nothing was ...

Greatly disappointed compared to previous cruises. Their app is not easy to use, system crashed several times, very slow and confusing. When calling customer service for assistance before the cruise, they seemed confused and not able to clarify pre-boarding tests. During check-in the staff didn't even check out our covid test results! Several nights we were first in line for dinner and requested a ...

The bathrooms are outdated and tiny. Someone stole my jacket i left in the bathroom. When i reported it i was told that in order to get a report of the stolen item they would first have to search my cabin and the look at the camera. Why is it not the other way? I'm taking it that there calling me either a thief or a liar and i am feeling insulted and very disparaged. The lido deck dining food was ...

Do not recommend. I’ve been waiting for my refund for over a year now. I’ve spoken with staff many times and all just say to wait 7-10 business days. At the end of this month I will be taking it further. A year is too long to be waiting for a refund. Due to poor harsh weather we lost days but based on the poor management team we only went to one port which had nothing to offer both with the shore ...

The only decent dining in the whole ship was the Main Dining area. The buffet has very little variety and poor quality. Drink service was pitiful with massive waitstaff cuts. 20 minutes for a beer in the Casino and not much better elsewhere. Th Medallion app was a failure dropping out on staff frequently and was easier to go to the bar directly and wait for drink. The cocktail list had about 6 ...

We’ve done a few cruises with other liners and they were so much better than the Princess if you are between 70 - 90 yrs old, then this slow paced ship is designed for you it was boring. The same program almost every day. The constant pushing and harassment to get you to buy on board all the very overpriced things suggesting markdowns, discounts, buy buy buy! The staff are friendly enough, it’s ...