640 Port Canaveral (Orlando) to Bahamas Disney Dream Cruise Reviews

Everything about our cruise went exceedingly well. I went with two granddaughters. Getting through the pre-boarding process was fast and easy. Wait staff was always great and food was really good. Added $ to the gratuity of the main waiter ... Read More
Everything about our cruise went exceedingly well. I went with two granddaughters. Getting through the pre-boarding process was fast and easy. Wait staff was always great and food was really good. Added $ to the gratuity of the main waiter who held onto and returned gloves that were part of the 8 year old's pirate costume. Loved our stateroom and host. Added $ to his gratuity because he was so thorough. Fun times with onboard and port events. Prepaid photo package- worth the money. Shopped onboard at every opportunity. Youngest granddaughter enjoyed the Oceaneers Club. Bottom line, very enjoyable experience. I filled out an onboard review and one online after returning home. All positive. Once in a lifetime trip, probably, for us. More expensive than our previous cruises but we willingly went and enjoyed. After arriving home, I noticed an additional $10.00 had been added to the card charges the day after we left the ship. I never gave it much thought until days later. I mean $10 wasn't a significant amount and most people probably wouldn't have paid any attention to it. But I had reviewed the printed out charges from the day we disembarked and everything seemed to be accounted for, so curiosity caused me to call DCL to inquire. After a lengthy wait and a few holds, I was told that the $10 was for a missing DCL laundry bag. I asked what it looked like since I was truly clueless. I explained I never saw that bag and I was the one who had used the closet where it was supposed to reside. You would think I would have noticed it when I put clothes in there or took out the life vests as soon as we got in the stateroom. Well, I have since read reviews that this has happened to a number of people. It's hard to know what you may be accused of taking (and charged for) if you don't have a checklist of what's supposed to be in there. For some reviewers it was a phone for $200. Minor, I know, but kind of sour note to an otherwise great time. Sorry we only used plastic grocery bags for our dirty laundry. Read Less
Sail Date July 2018
Why did we choose this Cruise? 1. Our 7yr.old Grandsons first cruise 2. It's Disney. 3. It's Disney Our travel agent said it would be great. She was right! She said you can drop your child off at the ... Read More
Why did we choose this Cruise? 1. Our 7yr.old Grandsons first cruise 2. It's Disney. 3. It's Disney Our travel agent said it would be great. She was right! She said you can drop your child off at the "oceaneers club" for kids and they'll be happy. She was right! Our grandson did not want to leave. allways told me" one more hour","one more hour" The food was plentiful, delicious and everywhere. Dinner service each night was great.Servers were very attentive and helpful. Food was Great Entree's and if you want to sample one or two, just fine! Cabin service was attentive ,quick and conscientious. Offered advice for going off the ship and other helpfull information. One negative comment but I understand. you can bring champagne and wine on your carry-on but we brought liquor and they had to hold it until we disembarked. Drink prices onboard are reasonable but we spent a few hundred dollars in beer and cocktails. Read Less
Sail Date July 2018
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people ... Read More
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people didn’t have to, my son had an issue with it. I wish we were told prior. We bought the $300 photobook with the thought they would take pictures of us. That’s the biggest joke ever. We got 58 pictures of us, probably 15 were nice, we had to look for people to take pictures of us. We approached one lady to ask her to take a picture of us, she said no, I only take pictures in the dining room. If you do the math, that’s $5 for each picture. It’s a ripoff. This was the biggest disappointment of the whole cruise. When I ask my son what he liked the most, he says the detective game. Read Less
Sail Date June 2018
Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip ... Read More
Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip is so convenient, just walk off the ship at your leisure and walk back on when you are ready, it is Disney themed but not too much. The barbecue on the Island is available, along with fresh fruit and of course ice cream stations, leave your wallet back at the ship as the food has been calculated into the price of your cruise. Libations are available for an additional fee but again the ship key card will allow for payment. The first Nassau day we stayed and had a spa day, with Disney Chase there is a discount on spa services on Port Days. The second stop at Nassau we visited the British Colonial Hilton, walking distance from the ship, this cruise is our absolute favorite. The only criticism is small but worth mentioning, we felt it was "lazy" to repeat the theater offerings and the same movies continuously played, they could have had more of a variety. Dino in the adult lounges was entertaining adding to the evenings but we would have enjoyed additional shows, Believe was on two nights as well as Beauty & the Beast two nights. Rotational dining is fantastic, the servers take great care to make sure you are happy. The food is honestly quite good, just a bit boring on Pirate night. The fireworks are amazing and the cruise director Carly & her helper Lee were entertaining without being silly or over bearing. Jessica the guest services leader was wonderful and could be observed out and about making sure you were enjoying your vacation, a wonderful and warm lady. Love the itinerary, love the Dream as the cast members are quite friendly, only wish additional shows/movies were available. Read Less
Sail Date June 2018
Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over ... Read More
Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over the parks. I couldn't stand the thought of paying thousands of dollars to basically stand in line in the heat for a 2 - 3 minute ride if we're lucky. The decor was beautiful, staff were nice, food was ok. Let me explain. This is going to sound weird, but the buffet food was top notch, but the dinner EVERY NIGHT left much to be desired. They offer top shelf dessert items as well as a specialty cocktails, but are at an additional cost (fine print on the menu). The kids were happy in the clubs, which surprisingly did not incur an additional expense. They are meticulous about hygiene and offered sanitized wipes everywhere you went to keep the contamination of any virus down. I was surprised with how many times I felt nickeled and dimed while on this cruise. I expected to be whisked away for a leave my worries and wallet behind, but absolutely not. Mikey was into our pockets at every turn from pictures to the soft drinks. I'll just say after spending what we all spend for a disney cruise, I thought that if I preloaded a little over $1,000 onto the stateroom that we could have the cruise of our dreams. NOPE, it was not enough. All in all, it was a very nice cruise to have taken with the family and my kids enjoyed the vacation. I most likely will not book this every year as initially planned, but overall we left happy. Read Less
Sail Date May 2018
My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't ... Read More
My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't bad at all and I have to admit it was worth it to see all the young ones so captivated. Ship was beautiful and well maintained. Cabin was spotless and well laid out with plenty of open floor space. The best set up for families I've ever seen but a little short on closet space. Split bathroom is another great feature for families. Staff and service was typical Disney 1st class as well as the activities and programs. Oceaneers club was so good our kids wanted to stay all day. th The shows were fabulous but get there early to get good seats together and that goes for the deck shows such as pirate night and fireworks as well. The food start to finish for main dining room was the best I've had on any cruise. We did have one very scary "near miss" when we found an almond sliver in a peanut/tree nut declared allergy menu and thankfully seen before it was ingested. They did an amazing job the whole cruise with that allergy concern with that one exception. Getting on and off the ship was efficient and smooth. You do pay up for this level of experience but it was very much worth it. Read Less
Sail Date May 2018
We took this cruise in May 2018 and I really wanted to love it but unfortunately it was awful! It was just me and my husband (from the UK) and it was to follow our 6th WDW holiday -we are huge Disney lovers ! We thought it would be ... Read More
We took this cruise in May 2018 and I really wanted to love it but unfortunately it was awful! It was just me and my husband (from the UK) and it was to follow our 6th WDW holiday -we are huge Disney lovers ! We thought it would be the icing on the cake ....but how wrong were we ! Sorry to those that love the Dream but I can only tell it from the experience we had........... On embarkation It started well ....we had a valuable tip to go straight to the Enchanted Garden for lunch and it was the quietest most civilised meal of the holiday (barring Palo of course) ....if we had gone to the Cabanas then (which we went and had a look at while we waited for the cabin to be ready) my DH said he would have got straight off ! The whole ship was absolutely packed and areas like the Cabanas like a rugby scrum ! The pools (even the adult ones were shoulder to shoulder with people and very unappealing as i felt it was akin to sharing bathtub waters with strangers just yuk ! I expected the main pool to be like this but was not prepared for the adult pool and areas to be so rammed. The adult areas were also invaded by children running around to see their parents and babies screaming in pushchairs (their adults obviously thought a baby was ok to bring into adult areas) and Disney staff just looked on so no enforcement. It was not just the sheer numbers of people but the behaviour of such a lot that was appalling ...no manners,pushing and shoving,speaking to each other in conversation that was to our English ears shouting level ! The public areas just made our heads ring with the noise and this continued into the 3 main restaurants and into the theaters ! The composition of the passengers on board was made up of something like 75% South Americans,20 % US and Canadian and 5% Brits I wonder if some cheap offers got thrown out last minute to fill the ship as one lady I spoke to had only booked days before at a discount. For some reason we were seated next to 2 South American families with young children who spent the entire meal time every night running round the tables chanting out and actively encouraged and joined in with by their parents who found it hilarious as the waiters dodged round them. The main waiter for our area was Columbian and was able to converse with these families so I suppose that's why he was allocated but he was very poor indeed. He gabbled the menu so fast you could not understand what he was saying and punctuated reading it to us with animal noises to describe the meat as if we were idiots ! He was also incredibly pushy that we should leave him an excellent rating.... The assistant server meanwhile was absolutely a lovely man and we rated him very highly indeed. The assistant knew and called us by name but the main waiter just kept calling us his "beautiful family" which he used for everyone ...it became grating believe me ! Before someone accuses me of being racially biased let me just say that some of our best friends are Brazilian - but they do not behave like that !! The food we found medicore at best and some dishes were just downright poor. The waiter did warn me not to have a pasta lobster dish as he said it was horrible but there was nothing else I wanted so I chanced it ...he was right ! A starter bowl of tomato soup consisted of about a tablespoon of soup topped with and inch of mushy soggy croutons ! Any meat dish served we soon realised was in thick chunks or slices and very chewy ...just not nicely presented at all. I did not have the will to complain all I wanted was to eat our meal as quickly as possible and get out of there away from the racket of the kids. I often went and got a couple of slices of pizza or a burger from the quick serve windows straight after dinner to fill myself up as I had eaten so little of the main meal. Our Palo Brunch was absolute delight though. The ship itself was beautiful and our cabin was very nice as was our cabin host who looked after us well. The shows were West End standard but you really had to concentrate to block out the screaming kids and those running up and down the aisles unchecked while the show was on. Especially annoying was the families coming in half way through asking you to get up and edging past so they could get in the middle of the row ! Lifts between floors were a nightmare ...we never managed to get in one that wasn't packed after waiting at least 10 mins the whole trip. The rubbish left in hallways and and ledges around the ship was another bug bear ...half full cups of coke,half eaten food,etc etc a very bad indictment on the sort of people responsible ...the poor cleaners ! The rain started the evening we boarded and poured down the whole of the next day in Nassau (luckily we had not intended to get off) and all the night causing the Pirates fireworks and outdoor party to be cancelled. Castaway Key fortunately was hot and sunny but with impending bad weather at anytime in the afternoon forecast a lot of the activities were cancelled. The fireworks were let off that night in the pouring rain with only those right at the front on Deck 11 able to see them due to the overhang. It was torrential so nobody ventured out onto the open decks. So just to finish off our trip when we collected our suitcases from the Terminal both were damaged. The corner section where a wheel was on both had been totally cracked /smashed in and the wheel pushed up inside the body of the case . The staff member on the customer service desk was totally incompetent did not seem familiar with the reporting procedure on the computer at all and made the report out 3 x before she managed to complete it correctly ( she kept losing the screens !) She could not operate the digital camera properly and wrote the details on a white board in a yellow marker and then tried to photograph this next to the damage before realising that yellow on a white board does not show up ! She then tried in light green with a similar result ! My Dh was losing it by then and suggested she got a black pen from somewhere. This she eventually did and after nearly an hour of fiddling around we left her promising to tie both cases up under one report number with all the photos .Our confidence in this was not high She told us to claim through our travel insurance. I got onto DCL then as I thought they should be liable and did not see why we should incur more expense to ourselves by going through the travel insurance for purchasing replacements. Fortunately they agreed to cover the cost of near identical replacement cases ...but not before I had to photograph the cases and damage myself ....yes you guessed it the original report they had got through contained no photographs whatsoever ! So there's my sorry tale. DH is adamant that he will never cruise again and I feel so bad having spent so much money on it. I think a lot of things conspired against us but the behaviour of the other people on board was by far the worst I have ever encountered in our many visits to WDW and DLP parks. I probably should have complained to DCL about the whole experience but having had to about the cases I felt it would be seen as yet another customer just trying to get compensation and I did not want to be viewed like that ! Quite honestly it has taken me this long to even want to speak about the whole sorry experience and admit to such a huge waste of money on what was supposed to be a special treat but turned into a disaster ! Read Less
Sail Date May 2018
Having only ever sailed on Norwegian before, I went into this cruise with a good idea of what I did and didn't like and Disney blew me out of the water. First, the check in process was very quick and easy. Even the ... Read More
Having only ever sailed on Norwegian before, I went into this cruise with a good idea of what I did and didn't like and Disney blew me out of the water. First, the check in process was very quick and easy. Even the customs/security agents were very polite and helpful. All in all, it was about a 30 minute process to get everything squared away and get ready to get on the ship. Walking onto the Dream in itself is a bit overwhelming. The lobby atrium is beautiful. One of the things that I loved the most was the ship itself was incredibly clean. Even the guest restrooms on the atrium level were spotless and well taken care of. The Dream and the Norwegian Epic (the other ship I sailed on 2 months before) were completely different in this aspect. The Dream is actually a little bit older but had no signs of aging the way that the Epic did. I was impressed. Elevators were quick and plentiful. Stairs were often a bit busy but never horribly so. I requested a private table once on board. Definitely worthwhile if you have a small travelling party. We also opted for the later dining time as it was just us two adults. This worked out incredibly well. We would go to whatever the first show was in the evening, have about an hour and then go to Dinner. Our server, Rushawn and the waitstaff were INCREDIBLE. I loved that they move with you from restaurant to restaurant and get to know you and your needs with dining. They would even tell you which restaurant they would be in for lunch/breakfast if you would like to dine with them for your other meals. I took them up on that offer as much as I could. I am allergic to Chocolate which can make things interesting with desert. I told them this once, and they remembered it without me needing to say that again. I ordered coffee the first night with desert and it was brought with desert the rest of the nights also. The food quality was incredible. I am a big seafood eater and was impressed by the quality and flavor. The Stateroom was very nice. "Classic" would be one way to put it. Outdated would be another. Plenty of storage and drawers were available throughout the room. The one queen bed was a really nice touch. I can't stand the separated twin beds on other cruise lines. This was definitely a more family friendly option for adults. The split bathroom was nice. I wish I had known that there was a standing shower option instead of the mini tub I had in my room. Both of us traveling were 6'2 and our heads did not fit in the shower. Mini tubs can be great for kids, but if you are tall, make sure to ask for a standing shower. Our room attendant was incredible. The towel animals were always awesome. The stateroom was spotless. She was always available to assist with questions and incredibly flexible and helpful. Our room was on deck 10. I would prefer something a bit lower next time, maybe 7 or 8. I got a little more seasick than I expected, possibly being lower in the boat and in the middle would have helped. Entertainment was amazing on board. Lots of character meet and greets. The new beauty and the beast show was amazing. We were fortunate enough to be on one of the sailings that had two showings and we went both nights. It was Broadway quality. I wish it had been longer as the show itself was about 50 minutes. It did include some amazing songs but of course I wanted more. Nassau was great. Got off the ship for a few hours and got back on for lunch. Went to Jim Watlings which is walking distance from the port. They have the best pina colada's you will ever taste and a nice tour of their distillery. Lots of rum options but they have a sugar cane vodka which is amazing if you don't drink rum. the pina colada's are hand made with cream and milk. No syrup or mixes here. Definitely a must do in my opinion. They have a special, 2 drinks for 18 bucks and that includes the gratuity and tax. Castaway Cay the private island is beautiful and well maintained. We ran the 5K in the morning which was a mistake. The course was bad. First off, start from closer to the ship. We had to walk about a mile to the start line from the ship, maybe even more. I'm on a private island and you make me run on a landing strip and through the bushes? You only saw the beach from the start and finish line. If I wanted to run in the bushes, I could have done that at home. Then, they didn't start the run till 9 am. We barely made it back in time to shower and get to the dining room to eat breakfast. I love a good 5K but I will skip this in the future. Once we got off the boat again, we went and checked out the adult only beach. It was beautiful, but all the chairs were reserved with peoples stuff and the people were nowhere to be found. The beach itself was nice. Water was cool and crystal clear. Lunch time came around and the line was enormous and didn't move. We ended up leaving and going to the small beach by the water slides which was also a mistake. It was insanely crowded. We rode the water slides, went to grab lunch (which was nothing special to write home about) and then decided to walk back to the ship. It was at that point we found out that the first beach was far less crowded. At least I know for next time. Pirate night fireworks were great. The show before was long and boring but the fireworks themselves were impressive considering that it was a cruise ship. Side Note: The aqua duck is one of my favorite things. I rode it multiple times and loved it. We would go right before they closed to avoid a long wait. All in all, it was a great experience. I would definitely cruise with Disney again. Read Less
Sail Date May 2018
I went on this Disney Dream Cruise on My 4th this year. We paid $2400 for 3 nights. Since it was my little brother in law birthday we didn't mind to spend that much on his big day. He had a blast. The activities and the play areas ... Read More
I went on this Disney Dream Cruise on My 4th this year. We paid $2400 for 3 nights. Since it was my little brother in law birthday we didn't mind to spend that much on his big day. He had a blast. The activities and the play areas were amazing. We had such a great time. But my issue was the food, i have done cruises before with Carnival and the food has been very good, so i assumed that Disney was going to be much better. I got food poison since everything was old and fake. The buffets were always close, only open for like 1 hour or maybe 1 hour and 20 minutes. I ended up eating burger and hot dogs the whole trip because it was the only option we had due the buffet always been closed. Even when we went to the restaurant, the food that was served was the same from the buffets and cold and really plastic and fake tasting. Very disappointed since Disney is so special on everything. Everything else was very good. The room service was amazing, They did it twice a day. Hope my review can be helpful for everyone else since i wont be taking anymore Disney Cruise again. Is too much money to be spending to not get what you pay for. Read Less
Sail Date May 2018
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were ... Read More
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were engaged. Food was outstanding, esp in the evening restaurants. Our server Kiat was great about making adjustments to a menu item and if we wanted to try more than one thing it was always accommodated. State rooms were great and felt more spacious that other ships we have been on. The TV channels were a bit sad if you didn't want to watch Sports or News. I know it's Disney owned channels but even one tv / movie channel? Overall I would highly recommend and plan to return to a Disney cruise. Others have gone into details on all the great things with the ship. Here are two areas of disappointment for me. #1- I would have thought with Disney cruise you would see characters casually all the time and get high fives/impromtu photos. NOPE. Everything is scheduled and you must line up...sometimes up to 1 hour to get a photo with a character. Are you kidding me? I waited less at a Disney park!!!! One time Minnie was walking past us with her "handler" and my daughter was waving hi. Didn't stop or acknowledge. This is where a Beaches resort has you beat Disney. Their characters are accessible and friendly ALLL THE TIME. #2- the two kids pools were ridiculously small for days at sea. Thank god we only had 1 day at sea. Every hour is 10 min break which I think is smart but then the same kids jump in and hog all the space. I would hate to see it on a busy cruise. Ours was only 80% capacity apparently. I think a better system could happen like a rotation. 20 mins and then it's another groups turn or something. I know the pool sizes are not going to change. Also by the pool there is 3 small bathroom stalls. Always a line up...are you asking for people to pee in pool??? Anyhow other than these two areas very enjoyable and really liked the whole experience. Friendly staff, super safe and clean ship. Read Less
Sail Date April 2018
At the end of the disney dream cruise (April/2018), I did make my rating to my cruise with 5 stars. The cabin was nice and clean. Dining was great. Entertainments and Activities for my son was great. Services were great. ... Read More
At the end of the disney dream cruise (April/2018), I did make my rating to my cruise with 5 stars. The cabin was nice and clean. Dining was great. Entertainments and Activities for my son was great. Services were great. Staffs were very friendly. Port and Shore was fine. Problems was after the cruise. I bought the digital package (about $230), and I did received USB at the end of cruise. I only took the picture at 9 location and about 3~4 pictures at each location. Line was not really long, but had to wait 10~20 minutes. Depending on who do you want to take a picture with or/and location. The total picture spot that I could see was about 12 inside of the ship and maybe 3 outside of the ship. (I might miss few spots, but that is all I can find out) I admit, our family was not too dedicated to take pictures. My family rather had fun and play, than stay on line and wait to take a picture. When i got home, I check my digital package USB. The USB didnt had the pictures that I took in 2 spot. (2 spots missing from 9 spots.....those are more than 20% of my pictures are missing) I wrote the email to receive my missing picutres. I did received the missing pictures from 1 spot, but Disney Cruise Dream Digital Package customer service could not find my missing pictures from another spot. I just received email say "Please see attached the Donald photos" "I did not find the castaway cay" I felt it was very unfair for me. I paid $230 for taking pictures from 9 spot. The pictures from 1 spot is missing, because of one of the Disney Dream Cruise Staff made a mistake. Well, mistake do happen. I wrote a email back. It is not a big deal, but I paid for the package and I had to wait to take those pictures. Can you send me 1 or 2 printed out pictures of my favorite for the compensation? (Do I ask for too much???) I got the reply from customer service "HI" "Regrettably we can not print anything post cruise." "Everything post cruise is done in digital; form only." I reply with complain.....I did not received any respond for 2 weeks now. I do not expect it any more! "WELL TAKE THE PICTURES AT YOUR OWN RISK!" Read Less
Sail Date April 2018
Just got back 3 days ago. It was my first cruise in 20 years. It was the first cruise for my wife and 2 children (ages 11 and 6). Full disclosure: We are huge Disney fans. We had been on 3 straight Disney World vacations leading up to this ... Read More
Just got back 3 days ago. It was my first cruise in 20 years. It was the first cruise for my wife and 2 children (ages 11 and 6). Full disclosure: We are huge Disney fans. We had been on 3 straight Disney World vacations leading up to this year. We decided to switch it up and try a cruise. We'll be going on the Dream again rather than Disney World for the next few years. We absolutely loved it. NEARLY everything. Dining: We loved having a set time and set restaurant to eat in every night. Personally, "flexibility" is over-rated. It usually just means you get stuck with whatever is available when are anyway. We love the rotational dining between the 3 included restaurants. We loved having the same servers at each location. They knew us by name, what we like to drink and how our kids like to be entertained. They did magic tricks, told jokes and gave us brain teasers to do while we waited. They were superb. The food was fantastic AND you could order as much as you wanted. Couldn't decide on which appetizer or dessert you wanted? They just brought them all. Not sure which entree on you wanted? Bring them both. The dining rooms were full "Disney'ed out" as well. Incredible looking. It was like being at the parks. Cabanas, the buffet, was good. I wouldn't call it great. It can get a little crowded for breakfast & lunch, but there is always room service and one of the restaurants too. And "crowded" really isn't that crowded. Room Service: Fast at every time you wanted it. Lots of good choices. Kid's Clubs: Awesome. My 6 year old had the best time ever. She ALWAYS left smiling and dancing and telling us how great it was. They did craft projects, dance parties and met characters. All the rooms are decorated in full Disney style. Toy Story, Star Wars Millennium Falcon and Pixie Hollow. There is an entire room of X-Box's. My 11 year didn't want to leave the tween club. He met new friends, played video games, trivia, played outdoor games and even went to watch the Fireworks together. And because of the "Magic Band" system they have, they always know the exact location of your child when you come to pick them up. All this until 1am (if you want) at no extra cost. Oh yeah, they feed them too at certain times if they are hungry. The shows: Well, it's Disney, soooo.....the new Beauty and the Beast show was unreal. Amazed how they were able to pull off what they did with the staging and effects on a cruise ship.One of my favorite parts of the cruise. I'll include the Pirate NIght here too. The whole shipped is themed for pirates. There is a kids show on the pool deck early and a more adult themed one later that night before fireworks. Both we great. My 6 year old LOVED the kid show/party. The entire crew gets into the pirate theme, as do most of the guests. Its a lot of fun. They even give you Mickey pirate bandannas. The other acts you'll see around the ship are also top notch. Disney knows this is their thing, so they make sure to live up to the hype. Bars: We don't really do the bar thing, but we did go vivist them all and have a drink in one. They are all very well done. Are drinks expensive? Depends on where you are coming from. Kentucky? Then probably, yes. Manhattan, LA or Vegas? No. You can also do tastings and a mixology class too. We did the mixology class. It was fun, plus we each got 5 drinks for $20! Thank you, kids clubs. We needed someone to watch the kids for awhile. Style & Cleanliness of the ship: It's Disney. The ship looks brand new. They fix and repaint every time the ship comes into any port...and even when not. I saw a crew doing detailed touch up paint while at see. The stateroom: We had a Family Deluxe Balcony stateroom. Very big, lots of storage, clean, everything looks new. Bed is super comfortable. The hosts were on top of everything. Knew all of our names, always asked if we needed anything. Quick to clean the room and do turn down service. The pool: OK, here's where it gets not so great. It's a ship, so the main pool area has a kids shallow pool and a smallish "regular" pool. With so many kids, those pools are always jammed. And, Disney being Disney, they take extra care to make sure everything is safe and clean, which means anytime they think they may see something in the pool, they clear everyone out for 10 minutes. This happened 4 times between the 2 pools in the hour we were there. Each time, ALL the kids run to the hot tub and pack in there like sardines. Its actually comical. The Aquaduct is a cool marketing gimmick, but the slide itself is kind of boring. We did it once to say we did it. The adults only pools are great. Castaway Cay: Almost worth it just to do a day there. Plenty of room and more activities than you'll be able to do in just 1 day. LOVED Castaway Cay. We absolutely loved our cruise. Is it more expensive than other cruise lines. Sure. After they nickel and dime you for everything though, it's not as much more as you think though. Factor in the convenience of so many things being included and the safety and security of it being a Disney product, it is well worth it. Read Less
Sail Date April 2018
This was our 8th cruise, and our 5th with Disney Cruise Line. We’re a family of four, with two daughters, ages 8 and 10. We booked our cruise, hotel, and Magical Express transfers with Dreams Unlimited, and handled the rest ourselves. ... Read More
This was our 8th cruise, and our 5th with Disney Cruise Line. We’re a family of four, with two daughters, ages 8 and 10. We booked our cruise, hotel, and Magical Express transfers with Dreams Unlimited, and handled the rest ourselves. This year, we wanted to continue our family tradition of taking a Disney cruise about once a year, but instead of taking a 7-day cruise, we decided to take a shorter cruise combined with some time visiting the amusement parks in Orlando. We had a few days at Universal Orlando (the Hard Rock Hotel for one night and a few nights at a rental house in Kissimmee), four nights on the Dream, and two nights at the Contemporary Resort. This review is really just about the cruise, but I mention our other plans because it made our transportation to and from the cruise interesting. We flew into Orlando for this trip. We had 5 large suitcases and 5 small bags for our 11-day trip, so we looked into transportation options with plenty of space. We ended up hiring a private SUV transport from Kissimmee to Port Canaveral. That was simple and comfortable, and the costs were on par with the other options we considered (Uber X, transport to the airport plus the Magical Express, a rental car plus parking, or a one-way car rental). Check-in at the cruise terminal was quick and efficient. We were sure to reserve a nice early boarding time well in advance. We arrived at the terminal 30 minutes before our assigned boarding time of 12:30, and we were on board by 12:45. I appreciate how they improved the kids’ club check-in this time. We were able to register our girls on-line and get their Magicbands right at the check-in desk. Gone are the hour-long lines just to get the Magicbands! They said our stateroom would be ready by 1, so we checked our big bags and just brought a couple of carry-on bags to lunch at Cabana’s. Our girls LOVE all of the selection at Cabana’s, so they were excited about lunch. After lunch, we went to see our room. Room 9590 is a Deluxe Family Oceanview with Verandah. We have always chosen this type of room because the size and layout work well for our family of 4. It’s located just aft of the midship elevators. The location is ideal for everything except laundry; the launderette is all the way forward. We really appreciate being close to all of the dining and shows with the midship-aft location. It’s also far enough below the pools that you don’t hear noise from above you while you’re in the room, but high enough that you can easily walk up to the pool deck. Another useful bit of information is that the room faces the beach at Castaway Cay, so it has great views that day. So far as the quality of the furnishings, everything was in excellent condition. I would choose the same room again. Next it was time to explore the ship, because this was our first trip on the Dream. We also wanted to scope out a location on deck to watch the SpaceX launch from Cape Canaveral at 4:30. We were disappointed to see that a huge Carnival ship was between us and Cape Canaveral, but fortunately, by going all the way back to the mini-golf course, we were able to see the launchpad and rocket set up and ready to go. There are several active launch pads at Cape Canaveral Air Force Base and the Kennedy Space Center, so the best viewing may vary by launchpad. You can identify the rocket with your naked eye if you have good vision and know what to look for. Spaceflightnow.com had a picture of the rocket on the pad from that morning, so that helped us figure out which one it was. Now that we knew where to go, we grabbed a Midship Detective Agency clue sheet and ran around doing that with the kids until safety drill time. Our meeting point for the safety drill at 4:00-4:20 was at the opposite end of the ship from our launch viewing point and several decks down, so we had to walk very fast and weave through crowds of people to get there by 4:30. We made it with about 1 minute to spare! There were probably 100 or more people on the mini golf course with the same idea as us, but the kids were able to wiggle up to the railing. Suddenly we saw a very bright orange flame, and the rocket lifted off to cheers! It flew straight up above us, and after about 30 seconds we clearly heard it rumbling. About 2 minutes after launch, it was too faint/distant to see. Pretty cool! SpaceX sometimes lands the boosters back at Cape Canaveral, but unfortunately they were not landing the booster that day. I’d love to see a rocket land someday too! We decided to chill in our room during the sail-away instead of going to the deck party. The deck party is great, but after days and days at amusement parks, we were ready for a bit of quiet. Next was dinner at Animator’s Palatte with Crush (so fun), and for dessert, the ridiculously huge Family Challenge ice cream sundae from Vanelope’s Sweets and Treats. It was delicious, but we only managed to eat about half of it before we surrendered. Finally, instead of the show, we decided to watch A Wrinkle In Time in 3D in the theater together. Day 2 was at Nassau. I have to say, other than the parliament building and a few very expensive shops, the area near the cruise ship docks is... sketchy. There were a lot of derelict buildings that were abandoned and literally falling apart. I can see why most people went on an excursion or stayed on board, rather than just walking around. Our choice was to spend the day at the Atlantis Resort. We met in the theater with several hundred other guests for our bus transfers to Atlantis. That whole process, including the bus ride, took a little over an hour. Atlantis itself is quite nice. We started off with the aquarium, which is on par with other good aquariums we’ve been to. It has some fun archeological theming too. The girls really just wanted to get outside to the water park, or we could have spent a couple of hours there. I would compare the Atlantis water park to Disney’s Blizzard Beach in terms of its size, number of attractions, and crowds. We didn’t get in the water until around 11, and the last bus left at 3, so we didn’t have time to do too much. The girls especially enjoyed swimming under waterfalls in the pool area, the inner tube water slide that takes you through a tunnel in the shark tank, and the Rapids River, which takes the lazy out of lazy river. Our package included lunch at one of several quick service restaurants in the water park, which was good. I would recommend this excursion to anyone who enjoys water parks. I would not recommend trying to combine it with another excursion on the same day, because there’s not enough time. Back onboard, we quickly rinsed off and took the girls to the Oceaneer Club. They really love the onboard kids’ clubs! My husband and I had signed up in advance for the Martini tasting, so we made our way to the Meridian bar for that. We didn’t know we were also going to learn how to make the martinis ourselves, so that was a fun surprise! The class was engaging, tasty, and worth the fee. We wrapped up day 2 with dinner together at the Enchanted Garden and the Broadway-style show Believe. I think it’s my 3rd time seeing that particular show, because it’s also playing on the Fantasy, but we still loved it. Somewhere in there, DH and I also snuck in a date at Pink: Champagne and Wine bar. We were the only guests in there, and it was quite romantic. Day 3 was at Castaway Cay. My husband ran the 5K, while the rest of us slept in and had breakfast at Cabana’s. This is the third time he’s run the 5K, because he always enjoys it. We met back in our room around 10 and made our way to the beach together for our 11AM stingray feeding. This is probably the 4th time we’ve scheduled that activity, but the first couple of times it was canceled due to high winds! This time we had a few showers, but overall it was a nice sunny day. We fed the stingrays and laughed as they slid around our legs, and then snorkeled in the stingray lagoon. I made one mistake here by renting snorkel gear instead of tubes/rafts. The girls had had enough snorkeling already, and really wanted tubes instead. It took a bit of walking back and forth, but eventually I talked to the customer service rep at the information booth, who changed my snorkel gear rentals into tube rentals. That was tedious, so next time we’ll just rent the tubes. We found some beach chairs and hammocks, and spent the rest of the afternoon hanging around the beach. Our 10-year old asked to join a dance party nearby, and we felt she was old enough to do that unsupervised and then come back to us. We had the BBQ picnic lunch too, with ice cream and tropical drinks. We would have enjoyed spending as much time as possible on the beach, but we had scheduled a beer tasting at 3:30 at Pub 687, and a pirate makeover for the girls at 4:45, so we had to leave the beach around 2 to get cleaned up. Mistake #2 was over-scheduling that day. We should have skipped the beer tasting to have more time at the beach. Pirate night was great fun, as usual. We all like to dress up and get some silly pirate photos. After dinner, the girls really wanted more time in the kids’ club, so they did that while I watched the Pirates in the Caribbean fireworks, and my husband watched a soccer match in the pub. Sometimes it’s nice to split up, instead of doing everything together! I got our laundry done too, because I know the day at sea is the worst time to do that. Day #3 was at sea, and we had a few things planned. My husband and our 8-year-old went to meet Anna and Elsa, and then to the Princess Greeting, while I slept in with our 10-year-old and had breakfast with her. Then we headed for the pools and water slides like, it seemed, everyone else on board! It was insanely crowded on the pool deck, but the kids didn’t seem to mind too much. We all love the Aqua Duck! The girls went back to the kids’ club for a while, so we could take the Mixology class in the Meridian bar. This was my favorite of the three tasting classes. We learned how to make 4 popular cocktails. We also made an appointment to book our next Disney cruise. We’ve learned that we can combine the booking credit from our travel agent (I’d recommend Dreams Unlimited or Costco) with the discount for booking on the ship, by just asking to list them as the booking agent. I can’t think of any reason why you wouldn’t want to stack discounts like that! We’re not sure exactly when we’re taking our next cruise, so we just booked an interesting looking “holder cruise” on the Wonder next summer, and we can always change it later. We took the girls to dinner poolside, because they never actually eat in the kids’ clubs when we ask them to! Then they were happy to get one last visit to the clubs while my husband and I had a wonderful dinner at Remy. We always enjoy the chance to enjoy top-notch food and service at least once per cruise, and Remy is the best of the Disney restaurants, in my opinion. Another glitch was that we didn’t allow for enough time to re-pack and get our luggage set out for the couriers. It takes more than an hour to put just what you need for the last morning in carry-on bags, and just what you need for Walt Disney World into a backpack, then pack everything else in the room in the large bags, so they can take them to customs for you. We managed to get four of the bags set out by 10:30 PM, but they never picked up the last one that was set out too late, so we had to take that with us on disembarkation day. We usually like the early dinner because the girls are easier to deal with at dinner, but our assigned breakfast time at 6:15 was too painfully early. So, we just brought our luggage to Cabana’s at 7 and had breakfast there. Our Magical Express bus departed at 9, so at 8:15, we sadly bid farewell to the Dream. The Magical Express bus took us to the Contemporary, and I won’t go into that part of our trip here, except to say that we were in the Animal Kingdom by 11:30! Another useful tidbit is that the Contemporary provides free Magical Express transfers to the airport, but you need to reserve that in advance. We were also able to check our luggage at the hotel directly onto our Delta flight home. They offer that for a few airlines now, and it’s very nice to not worry about your big bags on your last day. So, would we do this cruise again? Absolutely. In fact, we may change our holder cruise to the same itinerary. On the one hand, the 4-night cruise almost feels like it’s over before it starts, but on the other hand, it fits nicely into a short school break. I don’t feel the need to go to amusement parks before or after the cruise next time, because that makes for a rather tiring vacation. But, if you haven’t been to Disney World in a while, they do make it easy to combine the two. Next time, we’ll have to allow for more unscheduled time each day. Those big unscheduled blocks of time are precious! Until next time... Happy Travels! Read Less
Sail Date April 2018
This cruise is my fourth; having done one with Holland America, one with Carnival, and one with Norwegian. We took this cruise because our son (4 years old) is obsessed with Marvel and we thought this would be a great Disney opportunity ... Read More
This cruise is my fourth; having done one with Holland America, one with Carnival, and one with Norwegian. We took this cruise because our son (4 years old) is obsessed with Marvel and we thought this would be a great Disney opportunity for him. The dining was fine. The buffet was no different than any other cruise, and we actually enjoyed the sit down dinners. We were initially turned off when we received the 2nd seating (8:15), however we luckily got changed to first seating (6:00). The room was ok. It was smaller than the verandah/mini suites we normally get, but we enjoyed it had a sliding deck door. The bathroom and shower however were terrible. They split them into two seperate rooms, making them extremely small and uncomfortable. We also had both flood on day 4 for no reason. Also, our room service was terrible. Now to the first reason I give this 2 stars at best: the kids. This ship is a floating animal farm, with parents who worry more about their midlife crisis bodies than disciplining their children. My 4 yr old had 12 year olds jumping over and pushing him in the 18 inch pool; all while mother dearest was fixing her bikini so the 18 year old would notice. I had 11 and 12 year olds pushing my son so they could see Dr. Strange. Which leads me to my second issue: the program. Disney did a terrible job tailoring the cruise for children. I'm sorry, but at a certain point you realize Santa isn't real. So I get irritated when I'm waiting 40 minutes, and missing other things, so my 4 year old can get a picture with CPT America because people in their 40s want pictures with him too. SERIOUSLY?!?! Are you going to hang that at work?! Disney needs to make time strictly for the kids. They also didn't taylor the events for kids with needs. My son is shy, but he wanted to do the Avengers Academy. The event was 'closed', meaning no adults. We stood there and tried to seek away, but he wanted us to stay since he felt uncomfortable with 11 to 14 yr olds siting on his hands and pushing him. Disney needs to segregate the children better or allow parents to stay. All in all, my son got his Marvel Day, after many hours complaining to the Captain, but we will never go again. Read Less
Sail Date April 2018
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old ... Read More
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old granddaughter, so much so on the last full day of our cruise she did not want to leave. We finally picked her up at 11:15 PM. The champagne tasting was a great experience it was held at "Pink", highly recommended. The coffee shop on the back of the boat in the adult area was terrific and the staff in there was top notch, friendly and makes us want to go back. Every guest we encountered was friendly and all having an amazing time. Our stateroom was terrific, the two bathrooms came in so handy. There was plenty of space for the three of us. Grandaughter loved the top bunk and we had the attendant leave it down for most of the cruise. Our bed was so comfortable, I was shocked, we want one for our own house! Dining was fabulous as well, Troy was our waiter and did a superior job! The ship was so clean and every Disney detail was so amazing and upscale. Embarkation was pretty quick, the longest line was the screening as soon as you walk in. But it lasted no more than 15 minutes. There was no line at check in and it was a quick easy process then we walked right onto the boat at 1:30 and our room was ready. Watched fireworks from the cabin (rt side of the boat) were amazing to view at sea. We want to go on Disney Cruise without kids, so much for adults to do. Read Less
Sail Date March 2018
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both ... Read More
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both boys. Our cabin had a queen bed a sofa which converted to a single bed, a top bunk bed and a murphy bed. There were 2 small bathrooms. One had the toilet and sink, the other had a sink & tub/shower. Each night there were different towel folded animals waiting for us. Food on board was great. Lunch buffet had a good selection of food including shrimp and crab claws and crab legs. We rotated in 3 different dining rooms along with our waiters and assistant waiters who were so nice and patient with the boys, Table was dressed elegantly in each dining room. Table cloths and cloth napkins. Food was excellent and the desserts even better. We enjoyed the 5 day cruise. Read Less
Sail Date March 2018
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made ... Read More
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made up the bunks in the cabin for the grandkids for one night for us so the parents could have a break and they allowed them to come into the lounge to have breakfast and watch cartoons. BBB for the girls is the best money spent as is Palo. Regrets, if you have small kids don't waste money on a cabana its far from the activities. Would not do Couples Villa in port you'll likely be facing another ship during you romantic hottub experience. The Shows are great keep the little ones up for Beauty and the Beast!!! For the oceaneer club a bit disappointed its connected to the older lab club from behind the walls and we dropped off toddlers at oceaneer for face painting and somehow they wandered over to the older side and an hour later did not get their faces painted making us late to dinner, Quire unorganized apparently the key is to watch the schedule for planned activities which we learned the last day otherwise they may end up sitting. Older kids who love video games probably love it. I will probably do another IF i can work out the bed situation maybe I'll sleep on the fold out couch. So great cruise IF the kids love Disney I"d say the younger the better since they still believe in all the characters but better accommodation for the $$$ on other lines. Read Less
Sail Date March 2018
I really don't have any idea why the ratings are so high on this cruise....unless I missed the 75% off groupon that would have made this in range of other cruises. The good. Yes my 3 year old had a great time and loved all the ... Read More
I really don't have any idea why the ratings are so high on this cruise....unless I missed the 75% off groupon that would have made this in range of other cruises. The good. Yes my 3 year old had a great time and loved all the characters. But that is about all I can say. For the amount of money I and the amount of great reviews, I really expected great service and accomodations. I am still baffled at how many people rate this cruise so high. I have no explanation of why. The only thing I can think of is maybe they are 100% cruising addict or they haven't traveled and experienced that much outside of this. The boat was nice. Nothing over the top. It was clean. My stateroom attendant did a nice job and the waitress for dinner did a nice job. The food was not that great. It was cruise food. The buffett was like a feeding trough. People piling up to get as much on there plate as they can. The sit down dinners were not bad....but it wasn't what I would expect for such a high costing cruise. The whole cruise I felt like I was just competing to get a seat somewhere or get in line for a character....or explaining why we couldn't meet a certain character because we were not fast enough or knew about sigin up online before the cruise. The Cruise actually made me feel stressed. then it comes to my teenage son and his friend. His friend is 17 and almost 18. My son is 18. They are both in high school. But DISNEY has no exceptions as far as the teen club. it is 14-17. No exceptions. So the Guest Services was rude. And the guy told me that they can't have a 14-18 year old together in the club. So I asked if a 17 and 354 day old is the same as a 18 and 1 day year old. And of course they said that is different. So needless to say after consulting with Disney for booking the trip which advised me that the cruise would be great for my TEENAGERS it was a nightmare for them. No exceptions. and the staff was horrible about the whole situations. So Disney Dream. I told all my friends and anyone who was thinking about it to not waste there time. So to make up for this I am booking a trip to the South of France to sit in a 5 star hotel and have excellent food and staff and to relax. Disney is not worth the money. Read Less
Sail Date March 2018
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being ... Read More
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being herded to slaughter. Within 5 minutes of stepping foot on the ship, we were accosted by mostly men in Disney uniforms trying to hustle us to buy beer and bottled water. It was very unnerving at first. We were trying to find available lounge chairs (which was a task unto itself) and it was loud and hectic and these men kept coming up to us. We could hardly understand a word they were saying but we thought they were trying to tell us we couldn't sit in the chairs we had found. We finally realized they were hustling us to buy water bottles. When we declined, they were obviously very annoyed and huffed off muttering unintelligible words under their breath but clearly loud enough for us to hear. Thank goodness we couldn't understand them anyway. It was about this point when we realized we'd may have made a terrible mistake to take this cruise. Shortly after setting sail the captain came over the loud speaker to tell us we'd be hitting very rough waters. He explained we'd be experiencing 15 foot swells that would cause the ship to moan and that they'd be giving away complimentary seasick medication (note: this would be the first and only complimentary thing we would experience the whole trip outside of most meals). Almost every crew member had their hand out for a tip the entire time and if you didn't give them a tip amount they expected you would surely feel their wrath. Sure enough, before long the ship started rising up and then you would just wait and brace yourself for it to crash down. You couldn't walk without holding on to something. Barf bags began piling up in the bathrooms. It was a new level of hell on top of what was already feeling like a very bad vacation decision. I was trying to take care of our two children while barely being able to sit up myself. It was a nightmare. Surely the captain knew we were in store for these conditions prior to setting sail. Had we been informed we would not have boarded. Shame on Disney! Outside of screaming children and Disney music, you didn't feel the magic of Disney that you expect from the theme parks. The crew doesn't speak much. They mostly work with their heads down and it starts to make you wonder what kind of working conditions they are experiencing. The gluttony of the cruisers began to feel very glaring against the backdrop of the unhappy crew members. I couldn't help but feel quite guilty. Perhaps the most awful aspect of the cruise was the hassle of getting something to drink when you needed it. As we lay on our stateroom floor trying to suffer through the rocking ship, I called room service and asked for some ginger ale. They would deliver it but at an additional charge plus a service fee and a tip, of course. We couldn't even get a water delivered to our room without a fee. So we had the choice of walking up 5 flights of stairs (the elevators were always too full to squeeze on) to get our own water out of the soda machine or stay in the room and drink warm sink water. Trying to get something to drink was a constant struggle on this trip. At 11pm when you're exhausted and thirsty, it's hard to muster the energy to climb the stairs to get a drink. And since we'd already be gauged on the price of this miserable trip, it was hard to justify $4 for a drink to be delivered. Why on earth Disney doesn't make easier arrangements to keep a few bottles of water in your mini-fridge is beyond me and made for a miserable effort every day. I guess this is what they guy hustling the water bottles at the start of the trip was trying to say? In short, if you are on the fence about whether a Disney cruise is a good decision (as we were!) I hope this review helps. If I had read a review like this prior to purchasing the trip, I would have sought a vacation at an all-inclusive resort where I would not have suffered 4 days of seasickness and had been able to drink a glass of water rather easily each night and would not have been smacked with a $200 bill at the end of the trip for additional tips. It's hard to stomach tipping a wait-staff when you were too sick to even dine in the restaurants for half of the trip due to the rough waters. On the 2 occasions we did have dinner, you were treated like an assembly line and the food was thrown at you with little care or concern to see if you were even delivered the items you ordered. (Hint: we weren't). Hope this review saves another family from the terrible experience we suffered. Read Less
Sail Date March 2018
Just returned from a 4 night cruise to the Bahamas on the Disney Dream with family including a 4 yr and 7 yr old. What a fun time - Disney does it right! We had adjoining cabins with verandahs --- this was a plus because the room are ... Read More
Just returned from a 4 night cruise to the Bahamas on the Disney Dream with family including a 4 yr and 7 yr old. What a fun time - Disney does it right! We had adjoining cabins with verandahs --- this was a plus because the room are quite tight. Food was fantastic, entertainment was great for all ages and the service was unbelievable! All you had to do was ASK and it was done! Children had a great time in the Kids Club and were always eager to go again. Germ control was a priority as hand wipes were handed out entering every dining room. Children went through a hand washing station when entering their area of play. My daughter and I had massage treatment at the spa which was most enjoyable. We did not go ashore at Nassau as we had been there previously. Just stayed on the ship and enjoyed a less busy day. Highly recommend this cruise for families! Read Less
Sail Date March 2018
We were on Disney Dream cruise that sailed March 2/2018 to March 5/2018. On the third day 03/04 there was a wind, so they cancelled Castaway island (Disney private island) and we spent that day on the cruise. I really disappointed, the ... Read More
We were on Disney Dream cruise that sailed March 2/2018 to March 5/2018. On the third day 03/04 there was a wind, so they cancelled Castaway island (Disney private island) and we spent that day on the cruise. I really disappointed, the most important point to choose Disney cruise is the stop at Castaway Cay. I strongly expect that the Disney will give some form of concessions to its guests. unfortunately, they didn’t do anything, they didn’t give any indemnity or concessions. It was so sad, disappointing we are students we hardly find time and money to go this trip. we have never been on any Disney cruise before. We spent so much money on flights from Philadelphia PA to Orlando FL, we rent a car to go to Port Canaveral. That day I talked with Guest Services when we were on the cruise but they told that no concessions will make to the passengers. After we back from the cruise, I sent an email asking them for compensation, but they didn't respond until today, I never hear back from them In addition, I forgot an expensive important item on stateroom, I called them every day asking if they find it. each time they respond with the same response " Unfortunately, nothing matching the description of the item has been turned in. When the Dream returns, we will take another look and should anything matching the description turn up, we will let you know", and surprisingly they never get back to me. The first two days we were so happy and thinking to repeat the same experience with our friend and family and recommend it to them. But now, we will never ever do any Disney vacations again. And when my school's professors and classmates asked me, I dod not recommend it to them and I told them my awful experience. Read Less
Sail Date March 2018
We have been on the Dream in August of 2013 again in August 2014 and twice in 2015 in August and December. To say the least this is the absolute best cruise around. They have more fun and exciting things to do for kids and adults than you ... Read More
We have been on the Dream in August of 2013 again in August 2014 and twice in 2015 in August and December. To say the least this is the absolute best cruise around. They have more fun and exciting things to do for kids and adults than you can count. From the minute you arrive at port to embark you feel like they care. Everything seems to flow extremely smoothly like its to good to be true. On board the food is to die for and the restaurants and so cool. Animators Palace is our favorite just cause of the interaction the kids get in there. Deck 11 where the pool and "fast food" style food is, is just amazing. The staff is second to none and they work their butts off to make you feel important. If you have a bad time on this cruise then your the problem lol. There is to much more to list. Over all from a score of 1-100 its a 100 with bonus points. Read Less
Sail Date February 2018
Chosen as first cruise for 4,7,10 years old grand children.... Ship's focus and infrastructure for kids to age 6 exceeds that of other cruise lines... Connecting 8th floor balcony rooms port side aft are more spacious than ... Read More
Chosen as first cruise for 4,7,10 years old grand children.... Ship's focus and infrastructure for kids to age 6 exceeds that of other cruise lines... Connecting 8th floor balcony rooms port side aft are more spacious than comparables without mice.... Dining room seating structure is spread over 3 different themed venues during 4 days.... Menus choices are few and offer rather basic dinner options for adults.... Service for staterooms as well as dining rooms are excellent.... Buffet options are sufficent, service is ok at best... Prices for the cruise, purchases on board and Disney Island as well as Excursions are disproportionately overpriced. Photo sales staff included and charged for unwanted photos. Some of the organizational staff proved highly incompetent and ineffective. Support for wheelchair access during embarkation and debarkation is almost non existent and disorganized at best. Disney's mandatory Emergency drill is an unduly lenghty, disorganized ordeal. We will not sail Disney again. Read Less
Sail Date February 2018
My husband and I booked the Disney Cruise for our Grandson who is 4 and our two adult boys. The welcome aboard experience was fun! The ship is beautiful and so much to do. The dinning experiences were wonderful! Our entire family ... Read More
My husband and I booked the Disney Cruise for our Grandson who is 4 and our two adult boys. The welcome aboard experience was fun! The ship is beautiful and so much to do. The dinning experiences were wonderful! Our entire family absolutely loved Antimators Palate. Our nightly servers were wonderful, they really connected with our grandson. The two ports were fabulous! Enjoyed our day at Atlantis and the Dolphins experience was amazing. Very much enjoyed Cast Away Cay, the food was delicious! Very enjoyable and relaxing. There were a few things that were disappointing and misleading however. They advertise their water rides you must meet the MINIMUM height of 38 inches. Our grandson is exactly 38 inchs tall. When he went to ride the two water slides they refused to let him ride. They stated he needs to exceed 38 inches when the actual signage reads minimum! Sadly we had to deal with unnecessary tiers! The only options were the Nemo infant/ toddler play area or the pool that was crowded. The other pools closed/ covered for other activities. The high pressured alcohol sales was overwhelming! On several occasions when needing directions or had questions, we experienced many language barriers and the employees couldn't understand English well enough and was misinformitive. Overall it was a good vacation, would just like these items addressed should we decide to cruise Disney again. Read Less
Sail Date February 2018
Disney Dream Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness & Recreation 4.0 N/A
Family 5.0 4.2
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.6
Value for Money 5.0 N/A

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