P&O Family Cruises Reviews

Where to start? Check in was speedy so positive there. After setting sail every single guest was aghast that water is not included in children's drinks package. And when we tried to order tap water the server didn't recommend this and offered us to pay for it instead. Serving staff hardly left the bar area to gather orders so naturally went to the bar to order to find out they ...

Just back from a one week cruise on the Azura which I booked having very much enjoyed my first P&O cruise three years ago. I expected the same experience as last time. Sadly this did not happen. I heard many seasoned cruisers saying that the food was poor and the service not as great. This is also my view so I spoke to a senior member of the on board management team and can now report the ...

Ventura, S/hampton - S/hampton, 2nd March - 5th. April 2023, 35nts. This is officially the worst cruise I've ever been on. The embarkation process was complete chaos, and lasted most of the day. Despite P&O demanding that passengers self administer a Covid test & photograph results with date/time etc, this evidence was not requested or scrutinised at check-in. There were numerous incidences ...

The cruise didn’t get off to the best of starts. Ventura had returned late from its re-fit in Hamburg which may explain why around 500 of us were kept outside in the cold for 90 minutes before being allowed inside the terminal to check in. I say ‘may’ because nobody at P&O thought to give a reason, let alone an apology. Or perhaps it was due to the fact that hundreds of new crew members also ...

Decided to try this for a change and what a mistake that was. Flew to Tenerife and then bused to the ship and went through boarding fairly easily and onto ship. Ship looked in reasonable condition and cabin was clean and functional. Bathroom had shower curtain and shower head was too low to stand under and no soap. After three hours case had not been delivered to room and went and ...

3 day stay in Tenerife and 7 day cruise,stopping at Maderia , Lanzarote and Gran Canaria. Ship in general looks tired. Furniture in cabins adequate but dated; a lot of brown and beige. Light displays in main dining areas were not functioning properly. The food was the most disappointing aspect. I am a Pescetarian and my husband vegetarian. The food in the main dining rooms were ...

We have cruised on many different lines as well as P&O. We noticed a distinct drop in both quality and service on this cruise compared to previous pre Covid P&O cruises. I appreciate they lost money over the Covid period and need to try to regain some of that back. But they are moving too drastically and it has adversely affected our enjoyment to the point whereby we will probably be looking ...

So cheap cruising has become like a trip to Benidorm on P&O The ship is dated. Understaffed and lacking the glitz and glamour we have experienced on other ships. Our toilet flooded on the first night and we had flushing issues for 2 weeks so did our neighbouring rooms The Buffet closed too early, some days we missed lunch due to trip return times . Buffet often closed 2.30 The App for ...

This was our first cruise at Christmas and first voyage on P&O. We decided on Azura around the Canary Islands as the dates worked perfectly for us. The ship is very dated for its age and in need of some TLC in the public areas and a good deep clean. It was 50/50 if the toilets would be clean when you used them, bins overflowing floors wet!!! First time I’ve been on a cruise and seen toilets ...

We chose this cruise for a week in the sun before Christmas.We are loyal RCCL cruisers and knew this would be very different but the dates, itinerary and mega cheap price drew us in. In viewing the YouTube video of this ship before we booked we knew it wouldn’t be what we were used to. Flight and transportation and checking in were all good…luckily we were on the flight that wasn’t delayed… ...