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64 Oceania Cuba Cruise Reviews

It had the itinerary that I was interested in. My cabin mate and I were quarantined for 48hrs prior to reaching Honolulu and then advised that because I was still symptomatic we would continue to be isolated for another 48hrs and kept ... Read More
It had the itinerary that I was interested in. My cabin mate and I were quarantined for 48hrs prior to reaching Honolulu and then advised that because I was still symptomatic we would continue to be isolated for another 48hrs and kept in isolation until I was no longer was symptomatic. She had no GI symptoms, only myself That was an unworkable option for me since I suffer from acute claustrophobia which morphs into anxiety attacks probably caused by PTSD. I'm a Vietnam veteran which explains the PTSD. It was recommended by the ship's doctor that we disembark in Honolulu which we did. We had upgraded to a Penthouse Suite 10 days prior to Honolulu for an additional $4,000 that became available in Honolulu. Our belongings were transferred from cabin 7115 to 8022 in Honolulu after we docked. CDC came onboard and conducted required sanitation procedures. While this was being done we were released from quarantine and I checked into the Tripler Medical Center Emergency facility (VA Hospital) for further evaluation and lab tests that took three hours. We returned to the Regatta and packed our suitcases located in the new cabin. We were in our new cabin for 35 minutes while we accomplished that task and then were escorted off the ship and checked into a hotel in Honolulu. We were advised by the Executive Concierge that none of the monies spent on the cruise even the $4K would be recoverable. There were many pax in the lobby waiting for their cabins to be ready, some requesting cabin upgrades. Obviously 8022 was now available so they flipped our cabin for another $4-6K before the ship left port. As I indicated, the food and staff were superb, the entertainment average and the land excursions below average. Guest speaker for the cruise was Adam Tanner who was also superb! Because of the horrible mishandling and the way we were treated.........it was apparent that those making decisions wanted us off the ship, I'm giving Oceania Cruises an "F". Read Less
Sail Date March 2018
We wanted to see Cuba, the Panama Canal and Machu Picchu and this cruise had all three. It was the first time we traveled with dietary restrictions (my wife was diagnosed as Celiac). Overall the ship did a good job of providing gluten ... Read More
We wanted to see Cuba, the Panama Canal and Machu Picchu and this cruise had all three. It was the first time we traveled with dietary restrictions (my wife was diagnosed as Celiac). Overall the ship did a good job of providing gluten free food options, but it could have been better. Every single meal we had to ask the chef to point out what she could eat instead of simply putting a "GF" label on the cards describing each dish. She only was contaminated once when given inaccurate information. For the most part the servers and food preparers at the stations need additional training in preparing gluten free meals. They could also do a better job of having gluten free choices rather an a cookie at the tea or one dessert (if you were lucky) Tired of hearing fruit plate, salad and dry chicken. Now on to excursions. Oceana is gouging it's passengers with expensive, and just average tours. Don't get me wrong, some of them were great, but an equal number were under performers. We recommend you do your own research and book off the ship for half the price. We went from 90% cruise excursions to half this time and will go lower down the road. Best excursion - Machu Picchu. Drinks prices in an age where your completion offers free drinks is another gouge. (Bring some on board - they allow it) Best meal on board - red ginger. Worst meal on board - the dining room (got servered raw lobster one time and never went back) Read Less
Sail Date February 2018
It was our first Oceania cruise and it will not be the last ! The Sirena is a small intimate elegant ship and it was a very different cruise from Miami to Lima. The ports were interesting but what made this cruise different from the 20 + ... Read More
It was our first Oceania cruise and it will not be the last ! The Sirena is a small intimate elegant ship and it was a very different cruise from Miami to Lima. The ports were interesting but what made this cruise different from the 20 + other cruises was the ship. It was small but never boring and the cruise director, Dottie, was a pro. Because of the smaller amount of passangers,600, you never wait anywhere, there is always room by the pool, at the show , at the dining room. No crowds ever which is a nice change. However the shows are not as spectacular and the pool is very small. The grand dining room is outstanding, the food and the service were unbelievable, the specialty restaurant Red Ginger is outstanding and full of nice surprises, however the other one, Tuscan Steak fails miserably both with food and service.... The free shuttle to town could improve as well, not enough and does not always go to the right area, I guess they want to push their expensive excursions. The décor is a bit old fashioned but very tasteful, brings us back to an era that promoted elegance. We also appreciated the inclusion of soft drinks, specialty coffees and specialty restaurants, all things taken into account it was not much more expensive than the big ships. Read Less
Sail Date February 2018
We love these R class ships as they get into ports the big ships don't. Being docked overnight was a new treat, especially when you can literally walk across the street to attractions and restaurants. Fabulous staff. Ship was clean ... Read More
We love these R class ships as they get into ports the big ships don't. Being docked overnight was a new treat, especially when you can literally walk across the street to attractions and restaurants. Fabulous staff. Ship was clean and for 20 years old it was in good shape. Only a meal or two not up to par, but since I didn't have to cook, who cares! Polo grill is fantastic and preferred over Tuscana. We speculate that because it was over both Christmas and New Years, the average age was rather elderly. We are 57-58. Night life in Horizon bar was dead except for New Years eve. Nightly shows seems well attended, though we didn't see all of them. We selected this cruise 1st for the itinerary, and 2nd for the ship/cruise line. Only our 3rd time with Oceania, last in 2010. Most negative aspect of cruise wasn't about Oceania, but listening to others gripe about trivial stuff. Stuff happens, deal with it. Leave America back home and embrace new cultures and experiences. Read Less
Sail Date December 2017
I choose this cruise because the cruise agent said it was "a step above." She was so very wrong! We booked two cabins, and the many problems we have experienced made us question our decision to sail Oceania. 1) Embarkation was a ... Read More
I choose this cruise because the cruise agent said it was "a step above." She was so very wrong! We booked two cabins, and the many problems we have experienced made us question our decision to sail Oceania. 1) Embarkation was a disaster. Upon arrival, we told cruise personal we were penthouse suite booked and were told to stand in line, which we did for a total of 2 hours, even though we arrived at noon. Unacceptable! 2) Our first and only time in the dining room saw service and food quality issues: request for lemons went unattended until second request 20 minutes later; request for coffee took 25 minutes, steak was filled with gristle and fat; food quality was truly sub par, bland and often repetitive. We are experienced travelers, and we will not travel with Oceania again. Service in our state room was very good; however, furnishings outdated, worn, old for this level penthouse booking. “This is our first cruise with Oceania, although we have cruised extensively with another cruise line, we thought and were told we were getting a step up by booking Oceania. We were so very disappointed! We booked a penthouse suite and have black mold along the base of the tub. My husband, who is 6’2”, cannot stand up in the shower but must stoop or bend over because the ceiling is so low. We discussed this with the front desk personnel, but no alternative was offered. The shower water sprays out onto the floor, because the glass panel does not cover or close. Furnishings in our suite have stains and scrapes, peeling paint is on balcony's furniture, throughout the ship wood work is marred with paint, or glossed over in many areas. For our level of booking, actually two cabins total, we expected much more than Oceania provided: outdated furnishings, sub-quality upkeep, obsolete TV Programming, and dining room issues which were brought to attention of maître D’. We could have paid half and gotten better quality food and furnishings on Holland America. When we contacted Oceania Staff regarding a concern most often they provided an excuse. For embarkation, we were told there is a lot of paperwork for this cruise. (We were slated for expedited booking) When we initially booked one of two cabins, we asked it be set up with separate beds, not one, for our son and daughter. This was not done and it took two requests to have this accomplished late in the first day on board. When we first booked through Crown Cruise Vacations, we identified this as a celebratory cruise, once in a lifetime, to enjoy my birthday and also our anniversary. Oceania did not recognize either in any way. When steak/grizzle issues were brought to the attention of the maitre D’, we were told that’s what they get from their supplier. On our final bill, we were charged an upcharge for having: “Butler Service” in our Penthouse Suite. We were never advised in advance by our travel agent of additional charges. On other cruises when a suite was booked, concierge service was never an upcharge. For these reasons, we can not recommend Oceania Cruises and as we heard several other guests comment: "We will never sail Oceania again!" We feel this cruise was a terrible value for the big bucks we paid for what we hoped would be "the trip of a lifetime." Read Less
Sail Date December 2017
I had been told repeatedly that I would love Oceania. My fear was that once I experienced Oceania, there would be no going back. However, although there were aspects I did love, I realized that there are tradeoffs. We were travelling ... Read More
I had been told repeatedly that I would love Oceania. My fear was that once I experienced Oceania, there would be no going back. However, although there were aspects I did love, I realized that there are tradeoffs. We were travelling with our adult daughters on a 6 day Insignia cruise out of Miami. The highlight was a stop in Havana. We had sailed on the Azamara Journey so were familiar with the smaller ship. We opted for 2 oceanview cabins on deck 4. The cabins were smaller than we were used to but had plenty of storage space and a nice large window. The bathroom was small; the toiletries were very nice. The small ship size had many advantages. I was always able to get a chaise at the pool and a table at the buffet. There was no wait at the dining room. However, there was an hour wait at embarkation which was much longer than we experienced on much larger ships. The other glitch was a crush of people converging for tenders. Dining was definitely the strong suit. We divided our time among the specialty restaurants, GDR and buffet. All were excellent. I have never been a fan of buffets on Celebrity but on Oceania the selection was amazing and the limited table service and outdoor seating made for a pleasant dining experience. Both specialty restaurants were on a par with Celebrity’s. More variety in specialty restaurants would be good for longer cruises as the larger ships offer. The dining room had good menus but at times unusually slow service. While the food lived up to our high expectations, the service did not. I have the feeling that the staff saw this short cruise as a respite before the longer cruises began. There did not appear to be pool attendants and there were small children, including a baby and unsupervised toddler in and around the hot tub. We were unable to get staff to respond. The entertainment and activities, however, exceeded my expectations. Tbe ship offered very nice Hanukkah services and the enrichment lecture we heard was interesting. The 9:30 showtime seemed late. I enjoyed the violinists and singer very much. Both cabaret style shows were well done. Tea with the string quartet or pianist was lovely. I also enjoyed the T pool at the spa and the relative quiet at the pool. There was also a nice Captain’s reception. We made our own arrangements for the ports. The info sheet on Cuba given out at embarkation was confusing and incomplete. More comprehensive info earlier would have been helpful. My daughter would have liked to jet ski on the private island but that was cancelled. The island was beautiful but not well staffed. Disembarkation went smoothly and it was nice to have the option of a full breakfast before we left. It was a very relaxing, enjoyable cruise and I would definitely cruise Oceania again ( maybe in a larger ship) if the price and itinerary were right. Read Less
Sail Date December 2017
WE booked this 6 day cruise with a day in Havana to try out the Insignia. Our sights are set on longer 30 day cruises and we wanted to check out how we felt about the smaller R Class ships. Bottom line, we loved the experience. The ... Read More
WE booked this 6 day cruise with a day in Havana to try out the Insignia. Our sights are set on longer 30 day cruises and we wanted to check out how we felt about the smaller R Class ships. Bottom line, we loved the experience. The ship was well maintained and all the venues were perfect. Ships staff was friendly and helpful. The MDR. specialty restaurants and lounges were wonderful We ate at Toscana and Polo 4 out of 6 nights. The Terrace Grill was too busy for us and so we elected to eat at the MDR when it was open. The Terrace Grill food was fine but we don;t like the hub bub atmosphere. Havana was a great experience. We elected to use the ships' excursion and book the 3 hr classic car tour . Once we debarked at Havana, we were bused to the National Hotel where 15 pristine classic cars were parked . We had the choice of any of the cars and my wife snagged at red and white 55 Chevy Bel Air with a/c. The tour was a caravan, but since it was Sunday, we moved briskly through the city and saw all of the important sites. We ended back at the National Hotel and had the opportunity to tour the hotel. Since we live in Orlando, we plan to go back to Havana by air and do a more in depth visit. Cuban immigration was a breeze as was the money exchange. We have been to Cozumel many times and had nothing to do, so we went to the Chocolate Factory. Warning this is a TOURIST TRAP. but, as part of the visit. we were bused to the east side of the island and found the tour at least scenic. We found some great Xmas gifts at the huts on the east side beach. We did not have high expectations for Great Stirrup Key our expectations were met. We took the tender onshore and promptly returned on the next tender back. The ship was nearly empty and we had a delightful time. Having a upper level suite, embarkation and debarkation were non events. The new customs procedure with no forms to fill out were very efficient. Read Less
Sail Date December 2017
We flew into Ft. Lauderdale and stayed one night at the Hilton Marina hotel - very nice; best to get a room in the tower. Had a closeup view of Port Everglades. Breakfast buffet was WAY overpriced but there is a Starbucks in the lobby. ... Read More
We flew into Ft. Lauderdale and stayed one night at the Hilton Marina hotel - very nice; best to get a room in the tower. Had a closeup view of Port Everglades. Breakfast buffet was WAY overpriced but there is a Starbucks in the lobby. My favorite FLL hotel is the Lago Mar, but for just an overnight the Hilton was half the price. Took a shuttle to Miami. Embarkation line was quite long and slow, but we realized why when we got up to the desk - even though we signed and faxed the affidavit to Oceania ahead of time, they made everyone fill out another one. Then the clerk had to go file it and find our cruise card. Once on the ship we went to the Terrace Cafe (buffet) for lunch; couldn't get into our cabin until 2pm. I really prefer how Princess does it - no one gets to board until all the rooms are ready but then everyone can go there immediately. Muster drill was a surprise....not only did everyone have to drag their life jacket with them to the meeting place and put it on, but we all had to file outside and stand underneath our lifeboat! We stood there (with no announcements from overhead or the crew) for 15 minutes in the 80+ heat! Cabin - had a B1 verandah. Was much smaller than we're used to; was OK for a 7 day cruise, but we would feel too cramped on a longer cruise. Beds are fantastically comfortable! Air conditioning worked great. Loved having our favorite non-alcoholic beverages in fridge and replenished daily. The loveseat was very comfortable. TV was too small and in an bad position to see well on the loveseat. The bathroom was our major dislike - very, very small with a shower that was only 2'x3'! Had to sit sideways on the toilet or knee would be shoved into the door jam. We mostly took showers in the spa (which has 2 large, nice showers with gel, shampoo and conditioner). Room had little storage space; again, sort of doable for a 7 day cruise, but not for a long cruise. Ship decor - gorgeous in public areas! Very classic and elegant. Very small elevators (4-6 people) was a surprise. Nice to be able to walk anywhere on the ship in a very short time! Never had lines at Guest Services or Shore Excursion desks. Spa - changing room (one for men; one for women) was beautiful and had a large steam room, 2 showers, lockers, and a fridge with free Gatorade and water. Spa terrace "hot tub" was always lukewarm, though, and the bubblers were broken. Food - mostly very good. Had a well done steak (ordered medium) in Polo. Toscana was OK but not fantastic. MDR food was very good (especially breakfast) but servers seemed very stressed and overworked at dinner. We preferred eating in the buffet - same food as MDR but didn't take 2 hrs and could dress much more casually. We thought the MDR food was excellent for all meals. I know they serve the food onto your plate to avoid spreading illness, but at busy mealtimes it took SO much longer since many people were waiting to be served. No staff took my plate to the table (I had read that), but that was fine with me. Lobster tail & filet sandwich at Waves was fantastic! Breads and pastries were excellent, as were the lattes. Afternoon tea was good (no better than other ships, though), but there were not enough seats on sea days and I'm not going to show up early to stand in a line for tea. Lectures/entertainment - the Cuban lecturer (Sandy Cares, I think) was fantastic, but the venue was so crowded and we short people couldn't see well. I ended up just watching the video of her talk on our cabin tv. I don't really like evening shows, but these were really late (9:30pm). By then, I'm tired and want to just relax. Service/staff - very good service and friendly staff, but honestly they weren't better than on other ships I've been on. Cuba was AMAZING and wasn't anything like I pictured a communist country. We were able to wander around as we pleased, the people were very happy and friendly, and we went to many local places where no other tourists were. Lots of locals speak English and would approach us when they heard us speaking English. They just wanted to chat and meet an American. They all said they were happy with their way of life, but wish they could leave their country to travel. That made me sad. In Havana, we only took one ship excursion - to the Melia Cohiba hotel for the Buena Vista Social Club show....was fantastic!! The rest of the time, we wandered around on our own (went to church, a pharmacy museum, shops in homes, cafes), then took a classic car tour for an hour - he stopped at many places for us to get out and take pictures, then took us back to the ship at the end. In Cienfuegos, we hired a private classic car/driver and guide for the day. Wow....how fun! We walked around a nice neighborhood and saw the palace, visited a beautiful hotel where we had a Cuban coffee on the rooftop terrace, had our hair trimmed at a local beauty salon, ate lunch at a paladar, bought cigars/rum, and visited a park and church. Best day in Cuba!! In Santiago de Cuba, we took a private tour in a classic car. Went to a fortress, San Juan Hill, Revolution Square and Fidel Castro's grave. It was a nice tour, but took too long as many cars were traveling as a caravan. Disembarkation was a breeze. Can't wait to visit Cuba again!! Read Less
Sail Date December 2017
We specifically chose this cruise because we have always wanted to see Cuba. We booked the first day it was opened for booking. We had a concierge veranda room midship. We had an odd number room. Suggest you get an even number for this ... Read More
We specifically chose this cruise because we have always wanted to see Cuba. We booked the first day it was opened for booking. We had a concierge veranda room midship. We had an odd number room. Suggest you get an even number for this cruise as you get a beautiful view of the mountains and coastline of Cuba much of the trip. The lectures by Sandy were awesome. And we had two special talks about Cuban film by a William & Mary professor that was very interesting. The first two nights we had a Cuban menu in the Terrace Cafe so make sure that you don't book the specialty restaurants for one of those nights so you can enjoy the chef's rendition of classic Cuban food. The cooking demonstration was fun. Toscana was simply over the top! Polo Grill was great as well. NOTE: if you are looking for Cuban cigars, realize cigar stores are closed on Sunday so if you get into Havana on Saturday, that is when you need to get them. It seems that all the tours in Havana end at the Arts and Crafts market. Not worth the time. Do book the Tropicana. It is a great show but realize you will get back to the ship after midnight so DON'T book a Sunday excursion that leaves at 7:30am!! You will also get a cigar (men), a quart of fine Cuban rum (for 4 people) and a glass of champagne and a Cuban coke. Take the rum back to the ship and save it for home. The ship didn't seem to care that we did that. MONEY: Wait until the tour groups have left before heading to the money changer. We did that and only had 2 people in line ahead of us instead of 200 in Havana. Most places seem to be ok with US dollars but no guarentees that all will. TIPS: We generally tipped the guides $3-5 CUCs or USD if we were out of CUCs. All the guides we had were very good. PEOPLE-TO-PEOPLE: On many of the tours we were provided entertainment by local artists. We had a delightful flute concert in Cienfuegos after the botanical garden tour. And at Santiago de Cuba we had a Cutumba group dancing Cuban-African music with a little Santeria mixed in. These were wonderful cultural events and memorable making our trip to Cuba even more special as we experienced the rich and varied flavor of Cuban music. If there is an opportunity tip them a few CUCs or buy their CD (10 CUC or 10 USD). Read Less
Sail Date December 2017
We chose this cruise for the itinerary. We wanted to see as much of Cuba as possible so the three port stops was ideal. Havana was nice with the classic car tour. Our driver was very nice, spoke some English. The only thing was we saw ... Read More
We chose this cruise for the itinerary. We wanted to see as much of Cuba as possible so the three port stops was ideal. Havana was nice with the classic car tour. Our driver was very nice, spoke some English. The only thing was we saw a lot of Havana but I did not get many pictures due to the fact that we only stopped at Revolutionary Square and a Hotel for a drink. Would like to have gotten some photos of the old buildings. I did enjoy the excursion and would recommend it. Cientefeugo - we opted for the excursion to Trinidad as this was highly recommended by all we read. This is the only excursion I felt as if I had wasted my money and my day. We had the worst tour guide ever. We arrived in Trinidad around 8.30 AM and walked non stop until we had lunch at 1 PM. this was on cobblestone streets (not cobblestone as we know it....simply big rocks and small rocks in the street so you had to watch every step you took) I tried looking up and taking a picture at one point and twisted my ankle. Our guide was way ahead of us so whatever he was telling us was lost as we never heard anything he said. There was no bathroom break during the entire time although several had requested one. All we got was "soon, soon". Soon came when we finally reached the hotel for lunch. We visited a museum but couldn't tell you which one as he was so far ahead no one heard anything he said. Lunch at the hotel was very nice, good food and great service. I blew the tour guides mind however when I told him the bus would have to come to me as I was refusing to walk any further on those streets. Several other guests were in total agreement. He also never once counted to make sure he had all of his people....just kept walking and expected us to keep up. Total waste of time and money. There was another Trinidad tour from the ship that day and they said they had a wonderful time. Learned a lot, saw a lot and had the best tour guide. Wish we had been on that one. Santiago- my favorite. Beautiful place. We took the El Combre excursion and I would hightly recommend this one. We saw the most beautiful basilica, listened to a live performance by a steel band which was amazing, walked up San Juan hill and then visited the square in Santiago for some free time. Best excursion ever. Loved every minute of it. Best tour guide ever too. All in all, so glad I went as I got a totally new perspective on Cuba and the people. The people could not have been more pleasant and friendly. Would recommend any one to go and see for yourself. It is a beautiful island and the people are very proud. The ship....in my opinion the food is overrated. I have had better on other cruise lines. The specialty restaurants were exceptionally good however. The entertainment was grossly lacking but didn't go for the shows anyway. No shopping on the ship to speak of but that was ok by me also. Would I travel Oceania again? Probably if they were going where I wanted to go. My trips are planned around the itinerary not the ship itself. Both embarkation disembarkation were easy. Read Less
Sail Date November 2017
We have traveled with Oceania on 6 prior occasions and have completely enjoyed all of them. The Cuban trip was fascinating and very enjoyable. It was really a blast back to the past in many ways. Havana, Cienfuegos, Trinidad, and Santiago ... Read More
We have traveled with Oceania on 6 prior occasions and have completely enjoyed all of them. The Cuban trip was fascinating and very enjoyable. It was really a blast back to the past in many ways. Havana, Cienfuegos, Trinidad, and Santiago were all very different and and amazing places to have the opportunity to visit. The people are very friendly and great full to see American’s. Obviously we help their local economy, but most if not all of the places we went were family owned and operated, or operated by European companies. The embarkation process was a breeze. Our cabin was ready to occupy shortly after we boarded and had lunch. The ships staff are always ready to help and are very friendly. By the end of even a short seven day cruise, many of the restaurant and cruise staff warmly greeted us by our family name. A caring attitude and fantastic service. Onboard entertainment has improved since the merger. The Lounge needs an overhaul. It is set up as a cabaret but anyone sitting away from the stage on the floor, has an obstructed view of the stage. The shore excursions are work in progress and seem to be challenge. Itenary and altered scheduling including having to wait over two and a half hours to dock, because the ship at our berth was late departing, threw things off. The shore excursion representatives on the ship were very accommodating and handled the challenges presented very well. When the excursion did not include all advertised, appropriate discounts and refunds were issued. This is no fault of the cruise line or their staff. This was an issue with the Cuban tour companies. If you have an opportunity to visit Trinidad (an hour or so from Cienfuegos) go. You will step back to the early 1800’s with people who are living in the 21st Century. Truly an amazing place. Read Less
Sail Date November 2017
We booked this cruise primarily because of the Cuba stops and we are very happy we did. We knew what we were getting as far as the cabin size since we had previously sailed on it's sister ship "Journey" (Azamara cruises). ... Read More
We booked this cruise primarily because of the Cuba stops and we are very happy we did. We knew what we were getting as far as the cabin size since we had previously sailed on it's sister ship "Journey" (Azamara cruises). This was our first Oceania cruise. For those who prefer to do their own laundry, there are laundry rooms on certain decks however if you take advantage of the ships' laundry services be prepared to wait a full (6pm on day 3) three days to get it back. Food was very good in all venues. Perhaps the only area lacking was the entertainment both in quality and in times offered. Service was good but outstanding with our butler and suite attendant. We did not book any shore excursions with Oceania however what we heard from those who did was that most were satisfied especially if they had an English speaking guide. We opted to do our own thing. In Havana we hired a taxi driver who was very good....unless you speak the language be sure that you hire one who speaks more than 'a little bit' English. We paid $70 US for 2 hours (you can negotiate). In the next port Cienfuegos, Cuba we hired a taxi again $40 US for 2 hours and just ' a little bit' English worked out to be beach, horse, store (lesson learned). When we headed back to the ship we noticed an open air train which was doing a city tour for $5 US/person (located right off the ship). Santiago, Cuba was our last Cuban stop and perhaps our most adventurous...we hired a bicycle guide ($5/hr. for 2 hours). He narrated everything ..local.monuments, Russian, Italian, Venezuelan, Chinese contributions and even where one can purchase black market rum and cigars. San Antonio, Jamaica was our walk around town tour....very rainy but nice, small port. Nassau as usual, very crowded (4 other ships in port) and very expensive. Glad we took this cruise...one of our favorite cruises and ports. The best thing about a small ship such as the Insignia is the ability to port at small ports which are usually not crowded. Read Less
Sail Date November 2017
Booked this cruise because it was going to Cuba. Most of our cruises have been on bigger ships so it took some getting used to the smaller venue. After awhile, it was nice not to have to walk so far for eating etc. Only small issue was ... Read More
Booked this cruise because it was going to Cuba. Most of our cruises have been on bigger ships so it took some getting used to the smaller venue. After awhile, it was nice not to have to walk so far for eating etc. Only small issue was the space at the bottom of the bed - neither of us could walk through at the same time. Otherwise the room was adequate. Would have liked a bigger TV. Shopping was minimal with not much to buy. I needed a new tube of lipstick and the only thing they had was a package of 4 that cost way way way too much. I didn't need four and I wouldn't have used any of the other colors either. I punted with what I had. We did a Havana tour the first day and were able to see everything we thought we should see. Our guide was very accommodating and spoke very good English, I was able to take lots and lots of pictures. My first impression of the Cuban people was that they are very friendly - lots of smiles when we passed them. We were able to buy a couple bottles of rum and my husband was suppose to buy cigars for a friend. Found them in one place and after that didn't see much of either. Our tour the next day was about Ernest Hemingway. I thought that was probably the best tour of all and very very interesting. Glad to get updated on his life and to see his home (that is now a museum) on the outskirts of Havana. I wanted to read more about him after I got home. We went to one of his favorite bars - Floridita - and had his favorite daiquiris at noon - and they weren't short on alcohol. From there we walked to several places downtown and saw much of Havana downtown. It was a good day. I thought that food was suppose to be a top feature but the first meal I had included a piece of breaded chicken. I cut into it and realized it was raw. Probably had been thrown on the grill and taken off immediately. The wait person noticed I wasn't eating the meat and she asked if something was wrong. I told her the chicken was raw. She took my plate and said she would bring me back another piece. After about 10 minutes, a chef came out and apologized. It was obvious not the way to start a cruise. Only other experience I had was getting their "Grand" Salad without any dressing. Told someone who came by our table but never did have any one give me dressing. Wasn't very appetizing to have a chicken breast with the salad that had the skin on it yet. So had to take the skin off and just lay it on the side of the bowl. Otherwise the food was almost always very good. Our two meals in the special dining rooms were very tasty. It took me a while to get used to having some one ONLY give me my food in the buffets - sometimes it took much longer but not a big issue. Enjoyed our time in Cienfuegos. Thought that was a very special city - at least what we saw. Hopped on a trolley that was outside the ship area - just happened to notice it - think it cost $5.00. Drove around and saw special "hotels" at the end of the road. He dropped us off in the center of town and we walked around and visited a couple of stores. We were then picked up for the short trip back to the ship. A couple people we know walked back to the ship but they said it wasn't the easiest walk. Also enjoyed our tour of Santiago de Cuba. Again had a very good guide who spoke good English. Lots of history that needed updating. We had a stop where we saw dancers (forgot the names) that was very entertaining. Stopped downtown again and had time to look around. Port Antonio Jamaica was an added stop but not worth the time - also from the fact that it poured and poured rain. Nassau was the last stop and the town was on over load with 4 large ships along with ours filling the downtown with people. We walked around and saw a little of the flavor of Nassau and then went back to the ship. Just too many people!!! All in all it was a very special trip. Hope the political problems get solved for the Cuban people. The people we met couldn't have been more gracious. Read Less
Sail Date November 2017
Very organized, no waiting, cabin was ready (Penthouse 2) 11072 Arun, our butler was THE best. Met wonderful cruise passengers. Quiet, no kids running around. Cuba was amazing. Loved every minute of it.......... ... Read More
Very organized, no waiting, cabin was ready (Penthouse 2) 11072 Arun, our butler was THE best. Met wonderful cruise passengers. Quiet, no kids running around. Cuba was amazing. Loved every minute of it.......... Complaint My husband fell off a defective chair in our stateroom; the leg came out of the underside of the chair and sent him flying. He sprained his arm/hand according to the ships doctor. The nurse told us we had to pay. We said this was not our issue, but theirs, they finally agreed. The staff was more concerned about the chair. He was made to take a breathalyzer test, which was announced to the waiting room in the medical center (HIPAA??). Detectives came and then went into our stateroom, without us to photograph the "scene". We were told there would be follow-up and we have never heard a thing from anyone at Oceania. That we find is poor customer service. We have booked our next cruise already, but if we do not hear back, we may change our minds. Read Less
Sail Date March 2017
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