Norwegian Western Caribbean Cruise Reviews

Dessert in Grand Pacific
Photo Credit: MamaSusanCruiser
Topsider
Photo Credit: MamaSusanCruiser
Photo Credit: JimD2019
Blooms at Butchart Gardens
Photo Credit: bellebookworm9
Cruiser Rating
3.6
Average
8,469 reviews

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31-40 of 1,100 Norwegian Western Caribbean Cruise Reviews


Standards have slipped

Review for a Caribbean - Western Cruise on Norwegian Jade

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JaxtheMom
6-10 Cruises • Age 50s

We chose this cruise as we wanted to be on the ship to bring on the new year, the ports were all new to us so an opportunity to try new places. We boarded the cruise at Tampa, we were Haven guests so had a priority check in area, so we didn’t need to wait and we’re on the ship by 11.30am and taken for lunch in Cagney which was designated for Haven guests. However overall we were really ...
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Sail Date: December 2023

Cabin Type: Courtyard Villa with Balcony


Norwegian Breaking Away from Quality – New Year’s Review

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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CruisinMaterial
10+ Cruises • Age 40s

About the Reviewer: I’m a middle-aged American male who traveled solo on this, my 62nd voyage. Just over half of my sailings have been with NCL, however, I have sailed on other cruise lines including Royal Caribbean, Celebrity, MSC and Carnival. This was my second cruise as a Diamond Latitudes member, which is NCL’s second highest Latitudes tier. This was my 8th voyage of the year and my 4th on ...
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Sail Date: December 2023

Cabin Type: Studio Stateroom


Staff worked tirelessly

Review for a Caribbean - Western Cruise on Norwegian Jade

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Hollywood star
2-5 Cruises • Age 60s

Food not so hot. Our last Norwegian cruise in 2019 had better food. Moderno was a major disappointment. Staff was over worked and underpaid. The NCL hired less employees making it a strain on the ones working. Felt sorry for the staff. Major long lines to embarkation. Why have a boarding time when it was a free for all to get on. We will need to explore other cruise line options. Staff was ...
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Sail Date: December 2023

Cabin Type: Mid-Ship Balcony


A lot of room for improvement

Review for a Caribbean - Western Cruise on Norwegian Escape

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Spafanatic
6-10 Cruises • Age 50s

My wife and I just returned from the Norwegian Escape after taking a trip over New Years and her birthday. We really love to cruise. This was our first experience with Norwegian and for the record we have been on cruises with Holland America, Carnival, Princess and Royal Caribbean. We are comparing to everyone but MSC as we haven't been on their line yet. I perceived Norwegian as an upper ...
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Sail Date: December 2023

Cabin Type: Balcony Stateroom


Sorry sir, air is extra!

Review for a Caribbean - Western Cruise on Norwegian Prima

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Cruised and Bruised
2-5 Cruises • Age 60s

Will not cruise the Prima again. Possibly not Norwegian. Ship is cut up with way too many specialty restaurants that charge extra sitting vacant while the complementary restaurants are busting at the seems. (Clue to Norwegian - make about half of the specialties complementary!) The Haven segregates most of the aft from the regular fares and deck 8 is the only deck that can be circumnavigated ...
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Sail Date: December 2023


Beautiful, potentially fun ship that is overcrowded and seems understaffed

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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RobC1116
10+ Cruises • Age 60s

Our family of four, including two adult children, chose this cruise as a fun family getaway for Christmas week. We had traveled on Norwegian a few years ago and had enjoyed the "freestyle" concept and the many entertainment and dining options. Although we generally had fun on this cruise, we found ship's public spaces so overcrowded and the ship so obviously understaffed in some areas that we ...
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Sail Date: December 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Don’t waste your money!

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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jjas
2-5 Cruises • Age 40s

I can barely think of positive things to say about this boat and staff. We were at 105% capacity. They could not handle the people THEY overbooked. The food was sub par, they would close hot tubs and pools randomly, for seemingly no reason. You could not go anywhere on the ship without waiting in line for a long time, or being shoulder to shoulder crowded.2 hour+ wait time for meals. The staff was ...
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Sail Date: December 2023


Not a vacation

Review for a Caribbean - Western Cruise on Norwegian Prima

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Cruiser45m
10+ Cruises • Age 50s

Rated 2 since we got to spend time with family and friends. NCL Excursions - They give discounts for a reason. Terrible. Waste 1 hour prior to excursion. Staff on pier don't communicate and undertrained. Booked passengers on excursion to return at 5:00 pm when all aboard was 4:30. Staff communicated 10:30 pm evening before excursion asking passengers to arrive 30 min early. Excursion left one ...
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Sail Date: December 2023

Cabin Type: Forward-Facing Club Balcony Suite with Large Balcony

Traveled with children


Service was substandard

Review for a Caribbean - Western Cruise on Norwegian Epic

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CyberChris1988
2-5 Cruises • Age 30s

I recently sailed on NCL Epic, and while there were pockets of excellent service, the overall impression was marred by inconsistent drink service. It felt as if the staff considered patrons a burden, a sentiment echoed by many fellow guests. Despite some positive experiences, the general consensus among passengers was disappointment, citing a noticeable decline compared to previous voyages and ...
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Sail Date: December 2023

Cabin Type: Spa Mini-Suite with Balcony


If you haven't confirmed, choose another cruise line besides Norwegian!

Review for a Caribbean - Western Cruise on Norwegian Escape

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KimmyKruise
10+ Cruises • Age 60s

I cruised on the Norwegian Escape on December 16, 2023. Although this was not my first cruise on Norwegian, it will be my last! I was disappointed with so many aspects of the service provided, that I'm sure I'll forget to mention something. 1. The guest to crew ratio was not conducive to great service. I had a party of 7 and meals in the main dining room were at least 2 hours for each ...
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Sail Date: December 2023

Cabin Type: Aft-facing Balcony Stateroom


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