Norwegian Tampa Cruise Reviews

Dessert in Grand Pacific
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Topsider
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Blooms at Butchart Gardens
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Cruiser Rating
3.6
Average
1,226 reviews

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1-10 of 164 Norwegian Tampa Cruise Reviews


Not my best cruise experience.

Review for a Caribbean - Western Cruise on Norwegian Jade

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Thomas Sapelak
2-5 Cruises • Age 60s

First the good. Cabin Our room and support personnel were great. Now the so so. Internet very slow or would not load sites and server was down for a day only 9 real TV channels not related to the cruise. Previous cruise had for instance a movie channel, where you could search and view from a library of films. Not the case on this cruise. We partisipated in nightly entertainment in ...
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Sail Date: March 2024


Terrible

Review for a Caribbean - Western Cruise on Norwegian Jade

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Mary-Anne Inglis
6-10 Cruises • Age 20s

An entire week of our toilet not flushing and flooding. Spent half our vacation at the service desk trying to get our toilet fixed. Then on the last day Norwegian offered a room change...when we would be getting off the ship the next day. Multiple times we had to get up in the middle of the night and use a public washroom on another floor. What a nightmare. How is this acceptable for what is meant ...
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Sail Date: February 2024

Cabin Type: Inside


So sad

Review for a Caribbean - Western Cruise on Norwegian Jade

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Gannymoo
6-10 Cruises • Age 70s

Went on this cruise because we had been on the Jade before and it was really fantastic.Hmmm well not any more really disappointing, the food was just awful and very repetitive,hardly any choice,there was just nothing that I could say I enjoyed.its really sad as I was really looking forward to it. All the staff seemed fed up as though they didn’t want to be there,I was not happy as the toilet ...
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Sail Date: February 2024


Do Not go on the Jade=-An expensive mistake

Review for a Caribbean - Western Cruise on Norwegian Jade

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CaroleR
10+ Cruises • Age 70s

Where do I begin: Bad food, lack of dining space, high prices for everything including tips and surcharges. Two good restaurants: The buffet and Murano (with additional charges, expensive). The room (family room) had a drop down bunk bed. Had to get onto the bed sideways. Room very tight to move around; no real place to sit down! Safe inacessible for a short person (I am 4-11 1/2). ...
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Sail Date: February 2024

Cabin Type: Family Inside


Keep your expectations low

Review for a Bahamas Cruise on Norwegian Jade

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escapefromnewyork
6-10 Cruises • Age 40s

A mediocre cruise experience overall. Pros: Cabin steward did a good job. Nice whiskey selection. Gym is nice (especially the steam sauna in the locker room). Cigar room is great. Sushi restaurant was pretty good. Cons: Food was just ok overall (even in specialty restaurants). Shows in main theater were "meh." The biggest problem was the service in bars and restaurants: inexplicably, ...
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Sail Date: January 2024

Cabin Type: Mid-Ship Mini-Suite with Balcony


First and last cruise

Review for a Bahamas Cruise on Norwegian Jade

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FirAdw1970
First Time Cruiser • Age 50s

Friends of mine booked this cruise and asked us to join them. I have heard such good things about cruises but this was not my experience. The ship was clean but is very small. Boarding unorganized Paid for priority access but that was of little benefit. Seafood canapes delivered to cabin on day we were in port and off the ship. No clue how long they were sitting non-refrigerated. Threw ...
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Sail Date: January 2024

Cabin Type: Family Balcony


Terrible service

Review for a Caribbean - Western Cruise on Norwegian Jade

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Stephen Cruise Master
2-5 Cruises • Age 60s

Plan on standing in line for half your time to get a drink. This includes simple stuff, like a coke or Pepsi. Sure you can get water. Or ice tea. The staff is so limited and over worked. Absolutely do not bring kids there’s nothing for them other than the splash zone. I mean no kids channel either. Ok ya the shouldn’t watch tv but then WhT is there one? Every cafeteria serves exactly ...
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Sail Date: December 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony

Traveled with children


Standards have slipped

Review for a Caribbean - Western Cruise on Norwegian Jade

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JaxtheMom
6-10 Cruises • Age 50s

We chose this cruise as we wanted to be on the ship to bring on the new year, the ports were all new to us so an opportunity to try new places. We boarded the cruise at Tampa, we were Haven guests so had a priority check in area, so we didn’t need to wait and we’re on the ship by 11.30am and taken for lunch in Cagney which was designated for Haven guests. However overall we were really ...
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Sail Date: December 2023

Cabin Type: Courtyard Villa with Balcony


Staff worked tirelessly

Review for a Caribbean - Western Cruise on Norwegian Jade

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Hollywood star
2-5 Cruises • Age 60s

Food not so hot. Our last Norwegian cruise in 2019 had better food. Moderno was a major disappointment. Staff was over worked and underpaid. The NCL hired less employees making it a strain on the ones working. Felt sorry for the staff. Major long lines to embarkation. Why have a boarding time when it was a free for all to get on. We will need to explore other cruise line options. Staff was ...
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Sail Date: December 2023

Cabin Type: Mid-Ship Balcony


Blatant Lack of Concern about the Customer Experience

Review for a Caribbean - Western Cruise on Norwegian Jade

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JW81
6-10 Cruises • Age 40s

We have cruised loyally with NCL for 13yrs; over 78 nights on cruises; 7 different cruises. Each year, the guest experience has been slashed while the price has gone up. Yet, we still think the next cruise will be better. But I think we are done with NCL. Our recent sailing on the Jade was just a blatant lack of concern about the guest experience. EACH INDIVIDUAL staff member was incredible ...
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Sail Date: December 2023

Cabin Type: Balcony


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