Norwegian Miami Cruise Reviews

We decided to try a large ship for the first time cruise. We did a river cruise some years ago and enjoyed it, but NCL truly messed up. 2 days prior to departure, NCL informs us one of our trips was canceled and the were going to hold onto the money, rather than crediting it back to my credit card. Had to speak to them for an hour to get the refund. Some weeks prior to leaving, our ...

8TH CRUISEWITH NCL, 25TH CRUISE IN TOTAL EMBARKATION: Time scheduled but easy enough went well and took about 1 hour in total DEBARKATION: Not so good, you choose a time and color tag, they called our color, they herded us out of the ship through the main dining room. They actually put chairs up and had us weave through the middle like a maze. very poorly done. took about 1 hour not bad ...

Disappointed in NCL overall and the Joy. Cons: Free at Sea is the worst package of extras we have experienced in comparison to Princess, HAL and Celebrity. All of these cruise lines include premium coffee and unlimited Wi-Fi with their packages, NCL does not. 2. Public spaces overwhelmed by the number of passengers. 3. Service slow because of the number of passengers. 4. Not enough lounge chairs ...

It has been a LONG time since we have been on NCL and it will just as long before we return. While the Gem itself is a nicely appointed in the common areas and the main dining room was quite nice, service support outside of the room attendant who was excellent was hit and miss. Some of the wait staff in both the main dining areas and specialty were quite good and others acted like newbies which ...

The ship is beautiful. We thought the staff and service was great although many people onboard disagreed. Good food options, as a picky eater I was always able to find something I liked. The pool deck is definitely way too small. Not enough room to put an adequate amount of chairs and loungers. If you want a lounger, be out by 7am. They try to make up for the lack of space by cramming regular ...

this was the first time my family stayed in the haven suites. it was everything we expected and then some. the food and drinks where fabulous, along with the all the haven staff. Lyster was our concierge and was top notch. anything we need as far a reservation, disembark, general question ect. he was right on top of. Lyster even came to check on my wife and i when we were at specialty dinning to ...

We really enjoyed our first cruise experience. Overall, the service was amazing for the amount of people on the ship. Everyone we encountered was very friendly and helpful. With that being said, the service wasn't perfect, but we didn't let that ruin the experience. Both embarkation and disembarkation was quick and efficient. We enjoyed the many varieties of bars and restaurants. We had no ...

I booked this cruise about 5 months ago to celebrate my wife’s birthday. I bought it on a supposed “sale”. When things were done, the sale price was inflated by almost $ 1000. I bought a balcony cabin with the drinks package ( they then upcharge you on that to include tips - you have no option to decline that charge, so that pads the bill) and it does not cover all tips or taxes. They also threw ...

Last year we were on the Breakaway from New York ( round trip) this week. It wasn't offered in 2024 so we flew to Miami ( which cost a fortune for the five of us) grandparents, daughter and an 11 and 8 year old. We were in a two bedroom suite in the Haven. The bed was terrible ( soft and lumpy) and we had trouble sleeping. It is a beautiful Haven. I don't think it was sold out as the pool was ...

We are older folks and stayed in the Haven so understand that as you judge the value of my review to you. Also, these are my views and I really don’t care whether you agree or disagree. We have been doing Haven since it was first introduced and it continues to become less exclusive and personal. Having said that, we still think it is the best high end product on the market. Yes, you can do the ...