First the positives:
excellent entertainment- if you can get a seat to participate
Great staterooms
Our room steward Narendra was fabulous
Cirque Dreams and Steam was amazing
Burn the floor dancers show was fabulous
The rope course was great and so were the attendants
The water slides were fun
The grilled shrimp in the garden cafe was excellent consistently
Ports of ...
This was out 9th cruise with NCL (40th overall). Other reviews for this cruise were bad and deservedly so. There are some areas where I disagree and I will state them here.
DINING: This was a bit hit and miss. We thought the paid specialty restaurants were excellent with great food and service (we generally ate around 5-5:30). We went to Cagneys (3), Teppanyaki (3), La Cucina (2) and Moderno ...
Cruise was chosen for the Itiniary. The ship was a disappointment. Nowhere to go for a quiet space. Lacking inside observation area. Noise everywhere, The open area from the atrium up to OSheehans, so noisy you could hardly have a conversation. Lines, lines, lines everywhere.
Food was fair, nothing to rave about. The specialty restaurants, Cagney’s and Italan I rate as ok, nothing ...
Stayed at the Marriott Copenhagen for 5 nights.
5-10 min walk to Tivoli
Not close to any restaurants so we ate breakfast at the Marriott.
No decaf coffee found in Copenhagen. Due to dietary restrictions, I cannot have caffeine.
I chose this transatlantic cruise because of the itinerary.
Pros: midship balcony room well maintained.
Steward was pleasant and efficient. ...
We selected this cruise because I was attending a watercolor workshop. I enjoyed the course thoroughly. However, the location the ship provided was in a dark club painted black with limited lighting, their staff assisted us to have tables under the best lighting fixtures.
The ship is very large and lacks good and quiet areas around the ship to just read and relax. In fact, at the last refit a ...
We chose this cruise to visit places we had never been. We spent extra time in Copenhagen and enjoyed our visit there. The ship was very nice, clean and well maintained and all of the crew were gracious and helpful. The restaurants on the ship were good but the food in the buffet was so good that we chose to eat in the buffet most of the time.
The excursions are not worth the money or ...
I have gone many transatlantic cruises but this was one is one for the books. They were understaffed. Took forever to get dinner, lunch at the restaurants. The ship was not prepared for this cruise. I will never do ncl on a transatlantic again. Entertaining was good if you were a sardine and squeezeed into small rooms. Everyone was hacking or sneezing. Wasnt for the drink package it would of been ...
I've cruised on Royal Caribbean, Celebrity and NCL. I've cruised 11 times. This is the most mediocre cruise line I've been on. Let me tell you why...
Poor Customer Service at every level - the biggest problem with NCL is their lack of interest in their "staff culture". There is no one setting an example for how to treat customers. On most cruises I've been on, I felt special and pampered. Not ...
First, read the Danforth family review. No need for me to repeat everything there. It is ALL correct - even a bit mild.
Overall, organization was lacking. Processes were disorganized; we heard the word "cluster" quite a few times.
The biggest surprise (of many) was the churlish attitude of most of the staff. Few smiles, uncaring (even after pouring coffee on my wife's lap!), angry that ...
It was obvious that NCL management cares only about how much money they can make. For example, the ship stopped in Miami for only a few hours and took on fuel and provisions there. Every passenger had to go through Customs and Immigration and the line took a minimum of three hours to get off and back on. Then they blamed Customs for the delay when the stop was obviously only to benefit the ...
