Norwegian Alaska Cruise Reviews

Dessert in Grand Pacific
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Topsider
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Blooms at Butchart Gardens
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Cruiser Rating
3.7
Average
3,362 reviews

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11-20 of 207 Norwegian Alaska Cruise Reviews


Very Disappointing/NCL Cost-Cutting Will Hurt Their Business

Review for a Alaska Cruise on Norwegian Encore

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CoastMtn
6-10 Cruises • Age 40s

First off, we have gone on Norwegian twice before and both times were great. Out of the 10 cruises we have been on, this was by far the worst. It was evident that Norwegian has cut costs in many areas and the quality of the food/shows has really suffered. The ship also seemed to be short staffed, which made the service very poor as well. - Boarding: Very fast, the one positive about the ...
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Sail Date: September 2023


Honeymoon from hell

Review for a Alaska Cruise on Norwegian Bliss

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Cwilder333
2-5 Cruises • Age 30s

If you are considering Norwegian Bliss or any other NCL ship I suggest you run away. Book any other cruise line other than them. They completely ruined our honeymoon. The first 2 days they sailed into a storm- this wasn’t a regular storm this was 30 foot waves which caused the entire ship to have to stay in our rooms. (They knew about the storm despite claiming they didn’t. - my husband’s co ...
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Sail Date: September 2023

Cabin Type: Mid-ship Balcony Stateroom


Disappointed with the Bliss and NCL

Review for a Alaska Cruise on Norwegian Bliss

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North2Alaska10
10+ Cruises • Age 60s

Many thanks to the hard working crew of the Bliss. If you are a first time cruiser or Alaskan cruiser this is not the cruise for you. We usually cruise Alaska annually and have cruised with HA, Princess, RCCL, and several Celebrity. This was our 10th Alaskan cruise. We have cruised various summer months; this was our 3rd cruise in September and we chose this for stops at Sitka and Icy Straight ...
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Sail Date: September 2023

Cabin Type: Balcony


Compensation expected

Review for a Alaska Cruise on Norwegian Bliss

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amay35c0773c710n
First Time Cruiser • Age 40s

Not only were systems down for days on end, many things were misrepresented completely. Not only were there 40 foot swells for over 12 hours, resulting in lots of things missed out on and sicknesses to endure. The boat excursions were not at all as advertised. It was not a large boat with a full-size bar. A tiny boat with no bar. Systems were down so much that there was no ...
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Sail Date: September 2023


Worse experience ever! It isn't worth a penny! Won't cruise with Norwegian Cruise Line again!

Review for a Alaska Cruise on Norwegian Encore

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Frankyy
2-5 Cruises • Age 50s

We went with them on an Alaska cruise Sept. 2023 on their Encore. I listed my complaints I submitted to the cruise line below if you want details. After I sent them my complaints, they quickly dismissed all my complaints saying that they didn't received any report from their staff on any of my problems! There's nothing they need to do! So basically, they completely ignored my complaints! If I can ...
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Sail Date: September 2023

Cabin Type: Balcony Stateroom

Traveled with disabled person


Avoid Norwegian at All Cost

Review for a Alaska Cruise on Norwegian Bliss

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RabidCactus
10+ Cruises • Age 70s

We’ve been to Alaska several times. This was the worst experience we have had in thirty years of cruising. The time spent in ports was laughably short. We stood in line for one hour waiting for a bus ride into Sitka. Arrived in Juneau at 7 AM only to wait in line for another bus and an all-aboard time of 12:30. Why so short? Because the Bliss had to clear its pier for another Norwegian ship ...
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Sail Date: September 2023

Cabin Type: Family Balcony


My wife DIED onboard the Spirit! They way I have been treated has been HORRENDOUS!!!!

Review for a Alaska Cruise on Norwegian Spirit

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Eglennon
6-10 Cruises • Age 60s

My wife contracted Covid aboard the Norwegian Spirit during cruise of Alaska and Hawaii. She died aboard the Norwegian Spirit on Friday, September 8, 2023. She died in the ship's infirmary one day after being admitted for breathing difficulty. The treatment I received from the crew and the cruise line has been absolutely deplorable. It is evil. It was mind-boggling and made the worst experience of ...
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Sail Date: August 2023


horrible care after the cruise.

Review for a Alaska Cruise on Norwegian Encore

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McSplash89
2-5 Cruises • Age 60s

Start out with a few positive things. The ship was clean and well-maintained. Food choices were pretty decent. The onboard entertainment was probably the best part of being on the ship. We did see a lot of neat and scenic areas in our travels around Alaska. On the negative side. It was very crowded and noisy on the ship. We did not spend enough time at our ports. We were rushed and could not ...
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Sail Date: August 2023


Covid cruise and overworked staff

Review for a Alaska Cruise on Norwegian Encore

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evilbetty3
2-5 Cruises • Age 40s

Let's start off with saying that I knew the risks involved with getting on a cruise ship with an uptick in covid. Wore a mask and santatized and still got covid. On the first day of embarking, I suspect that the reverse airflow from the bathroom and sewage system (intense sewage smell) is how I got covid. I let the stateroom steward know and asked them if my stateroom was supposed to smell so ...
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Sail Date: July 2023

Cabin Type: Mid-ship Mini-Suite with Balcony


Worst customer service

Review for a Alaska Cruise on Norwegian Encore

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Paint1980
2-5 Cruises • Age 40s

I choose this cruise because a friend and his family was also going to be on board. When we booked it said that the price included drink package for everyone on board. Our kids are 17&19 so they couldnt get the alcohol and we were told they would have the soda package and less fees because no alcohol. When we got on board and my kids tried to order soda they said no package for them. Also there ...
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Sail Date: July 2023

Cabin Type: Balcony

Traveled with children


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