17 Norwegian Epic Cruise Reviews for Fitness Cruises to Europe - Western Mediterranean

We have cruised on NCL many times. The Breakaway is an awesome ship with solid service. The Epic is the opposite in every way. Service is awful and staff, especially front desk, is rude, condescending and scattered (e.g. the first rep ... Read More
We have cruised on NCL many times. The Breakaway is an awesome ship with solid service. The Epic is the opposite in every way. Service is awful and staff, especially front desk, is rude, condescending and scattered (e.g. the first rep we talked with had no idea what the Posh Beach Club is). BTW, Posh is nothing like the amazing Vibe Beach Club on the Breakaway. It has no hot tub, just a boring, hot deck for which a pass costs way more than it's worth. The Epic cabins are old, musty and poorly designed; with the toilet separate from the sink which is unfortunately the first thing you see. The cheap glass door makes sounds & smells from the toilet a constant nuisance. The gym had two of three exercise bikes "out of order," the ice machines were constantly broken and the Garden Cafe was closed too many times to count. Great itinerary (Rome, Florence, Barcelona, Cannes, Palma) but overall, this is the worst NCL cruise we've ever taken. Epic Failure! Read Less
Sail Date August 2019
We chose this cruise because our cruise last year on the Norwegian Star was absolutely wonderful, so we thought we’d try NCL a second time. We brought our daughter and her boyfriend (1st time cruiser) with us this time. I read a number ... Read More
We chose this cruise because our cruise last year on the Norwegian Star was absolutely wonderful, so we thought we’d try NCL a second time. We brought our daughter and her boyfriend (1st time cruiser) with us this time. I read a number of bad reviews about the ship a month or two before our sail date and was hoping it wasn’t true (comments about the stateroom design, ugly ship, etc.). Well, although I did like the NCL Star better for the shows, the Epic was still wonderful. While other reviews didnt like the bathroom layout, we preferred the shower and toilet separate. The sink on the outside of the bathroom was fine, we had no issues with it being there, in fact I preferred it. You didn’t have to wait for the other person to come out of the shower if you needed to use the toilet. The service was excellent in all areas of the ship, and the food choices were endless. I like how the pub was open 24 hours. Buffet food isn’t always the best no matter where you are, but there were enough choices that there was no way anyone would be without something to eat. I preferred the shows on the Star but these shows were very good too. You had to reserve a date and time for some of the shows. The staff work very hard, morning till night and they really do want to ensure you’re enjoying your time on the ship. We didn’t book shore excursions through NCL, too expensive. Instead you can find the same excursions through the web or when you get off the ship. We had a great vacation and my daughter’s boyfriend had a fantastic time on his first cruise. He will sail again and so will we. A few tips, take the train from Rome to Civitachecchia, it’s cheaper and very efficient. You can catch it at a number of the stations in Rome. You then pay 2 euro for a bus shuttle to the port from the station right to your ship, We took a ferry from Naples to Sorrento, you can buy your tickets in advance or at the port. Be sure to take your proof of purchase to the ticket window going to and from Naples. Sometimes the printed reservation accepted, sometimes you have to go pick up your tickets. Book tours through Tuscany Bus rather than NCL when docked in Liverno, much more cost effective. Also, we stayed one night in Civitachecchia after the cruse but noticed that there are a lot of companies waiting to take passengers to Rome or the airport for only 20euto a person, most companies charge 150euro online for 4 passengers and luggage. Read Less
Sail Date August 2018
We chose this cruise because of the great itinerary, going to places we have never been and wanted to visit. This cruise offered two locations for embarkation, and we chose Rome. There were several places that we wanted to visit in Rome ... Read More
We chose this cruise because of the great itinerary, going to places we have never been and wanted to visit. This cruise offered two locations for embarkation, and we chose Rome. There were several places that we wanted to visit in Rome and this gave us the opportunity to arrive in Rome a few days early and spend some additional time there. The City of Rome is actually quite a drive from the cruise port so using this as one of our ports would not have allowed enough time to see everything that we wanted to. The cruise port here in Civitavecchia had just opened so everything was brand new and the process went very smoothly. There also were not as many people embarking here as in Barcelona. so we were able to avoid the crowds. The ship was a bit different than others that we have been on. but there were no major issues. The toilet was in it's own little closet, as was the shower which was on the other side of the door of the cabin. The sink was in the room. The bed was comfortable for my husband and myself, but could be a problem for a tall person. There was plenty of storage in the cabin but very little walking room. One thing that we missed was a walking deck that went around the outside of the ship.There was a small "track" that went up and down one side of the ship on one deck. The upper deck and a few small pools, hot tubs, waterslide and climbing wall. The Garden Cafe Buffet was our choice for breakfast each morning and the food was excellent. We had a promotion for 3 nights of dining in the specialty restaurants and the food options offered were excellent. The regular dining room did not seem to offer very interesting options. The entertainment on the ship was very good, though several required reservations. This was a very enjoyable trip and I would highly recommend it. Read Less
Sail Date June 2018
Loved this trip but never knew how expensive it would be... all the ports are FAR from the places you want to visit and the transfers t some places can cost over $100 per person (not counting the actual tours) Also, we needed to ... Read More
Loved this trip but never knew how expensive it would be... all the ports are FAR from the places you want to visit and the transfers t some places can cost over $100 per person (not counting the actual tours) Also, we needed to reserve out show times due to a very very very small theater. By the time we learned about that it was all booked! so we missed a few things... Some shows were not included (extra fee) The fact that I had to pay $15 per person to go from the dock to the center of Palma was just ridiculous! the port promise was to Palma! they should at least take you there! (since the ship docks really far from the center) The restaurant's service was extra slow on this ship (not sure why) and the meat very tough... we ended up eating at the Garden cafe most nights in order to avoid dealing not l with the slow service and tough food... (nice waiters!!!) The staff is wonderful (as always) but I felt that this cruise really over reached on the extra priced items... pay for shows, for shuttles, small theater, and the ice bar... also - no kidfree night club (they have an area called H20 outside.. very cold and windy - I went once and left after a minute - and it was FULL of kids - they do not enforce the rule) I would not recommend this particular cruise to anyone who doesn't have a lot of money... I don't, so it was very painful! ps. If you want to see all the places, know this will not be a relaxing tour (we knew that) We wanted to see as much as possible so by the end of the day we were very tired. just thought I would share that too. Read Less
Sail Date September 2017
Overall the food was great, that was about it. The activities were dull, outdated and an overall disappointment. Not sure who the target audience was. The ship is too big, the common areas of the ship were dark and gloomy, the pool areas ... Read More
Overall the food was great, that was about it. The activities were dull, outdated and an overall disappointment. Not sure who the target audience was. The ship is too big, the common areas of the ship were dark and gloomy, the pool areas were always overcrowded. I could not even get in, the Jacuzzi was always filled to capacity. The cabins were way too small and dim. My cabin attendant was amazing, he provided great service. I paid $1,100.00 US for my cruise but nothing was free on the ship except the food. Bowling was $8.00 to play, you had to pay $49.00 a day to spend in the sauna and health spa Jacuzzi. I would of had rather payed 1500.00 US and get the rest of the amenities for free. I have been on many cruises and this was my first time encountering have to pay for services that are otherwise free on other cruise lines. This will be my one and only time going on Norwegian. Read Less
Sail Date June 2017
We chose this cruise as it started in Barcelona (so under two hours flight time from the UK) We really wanted to visit the historic sites of Pompeii via Naples, Pisa, Rome, the Old Market in Antibes in Cannes and the mountain village of ... Read More
We chose this cruise as it started in Barcelona (so under two hours flight time from the UK) We really wanted to visit the historic sites of Pompeii via Naples, Pisa, Rome, the Old Market in Antibes in Cannes and the mountain village of Soller in Majorca. We hoped that being in the Med the sea would be calm and it would be lovely and warm in late May (which it was). The views from your balcony and deck were breathtaking and the sea was so calm, you would never know that you were on a ship. I just loved the fact that each night you go to sleep and wake up in another city or country! We did loads of excursions which were so well organised, but not 'over organised' and really enjoyed them all. They are expensive if you book via the ship, but being our first cruise, we did not have the confidence to do it independently. The ship is HUGE, which was good as just seemed to absorb the thousands of passengers with ease - it never felt too busy except on some occasions in the main 'garden cafe' buffet (but don't worry as there are so many other places to eat - you can always avoid the crowds). Do try the speciality restaurants like Moderna, Cagneys and Japanese (did not think the food was as good in Japanese, but entertainment value was great). Make sure you see the shows - we saw 'Burn the Floor' and a 'Beatles' tribute band. They were first rate and got standing ovations. Cannot praise the staff enough, they work so hard and are so friendly and polite and really try to make your stay as good as it can be. Everywhere was spotlessly clean. Gym is fantastic (WOW what views). Try the crepes in the evening on deck (I loved the Nutella ones). Beds are really comfortable & loads of space for clothes etc. We all loved the cruise. Read Less
Sail Date May 2017
This was my first cruise for pleasure - had previously been on the PO Oriana and Aurora for business and I have to say I much preferred the Epic. Went on this cruise with my sister. Fantastic ship, on this cruise we had an inside ... Read More
This was my first cruise for pleasure - had previously been on the PO Oriana and Aurora for business and I have to say I much preferred the Epic. Went on this cruise with my sister. Fantastic ship, on this cruise we had an inside cabin, it wasn't small but decor made it seem bit dull but we didn't spend to much time in the cabin. Loved the "casual cruising" style - no fixed dining room, set table or times for eating - eat where and when you pleased. We pre purchased 3 speciality meal deal and the choice of restaurants is fantastic we chose - Cagney's Steakhouse, the Teppanyaki and the French Bistro - on these nights we chose to get dressed for dinner and the food was second to none. In saying that the other restaurants on board were great with the Chinese restaurant being another of our favourites. We also had unlimited use of the Spa and this helped make our holiday was so relaxing. We also had the ultimate drinks package included in our holiday so had cocktails every night - wouldn't go on these cruises without this. The entertainment on this line is second to none we saw Priscilla Queen of the desert and dance show Burn the floor. We enjoyed the cruise so much we have booked again to go again June 2017 and have booked a cabin with a balcony this time. We didn't go on any of the excursions as we wanted the experience of the ship - plus we have already visited all the ports the ship visited. Would recommend this cruise line and especially the ship the Epic to everyone. Read Less
Sail Date August 2016
Hi. We are a family of 4, with 2 girls aged 6 & 5. This was our 9th cruise (all 9 with NCL) and our 4th time on the Epic. We had the package where the drinks, speciality dining were included free and also a package of 50 photos. ... Read More
Hi. We are a family of 4, with 2 girls aged 6 & 5. This was our 9th cruise (all 9 with NCL) and our 4th time on the Epic. We had the package where the drinks, speciality dining were included free and also a package of 50 photos. Boarding at Barcelona was easy and well managed. We were quickly on the ship. We did have to wait until 14:00GMT for our room to be ready but had our hand luggage prepared for this; with changes of clothes and swimming outfits ready. We didn't mind the wait as we were on early and the Garden Buffet and bars were open and serving :) Kids Club sign up was quick and friendly. The kids club is excellent. I cant think of a better equipped or staff kids club (other than another large cruise ship). Throughout the cruise, the kids club kept the variety up and it was everything we could do to pull our girls out of there. They both loved it even though they were in different groups. The friends they made there transferred to the pool well too. When the room was ready, everything was in order. We did find it a little more squeezed as we had 12 days of clothes for 4, but in hindsight we over-packed. The sail away was seamless. The speciality dining and the upgrades were noticeable, especially at La Cucina. The Manhattan Room and Taste both looked fresh and were great, but the menus were limited and didn't really change. We were glad we had the speciality dining for variety. Bar Service on the ship was excellent. So many were on the free drinks package, that you didn't have to sign the bill, which we had experienced on previous cruises and found to be a bit of a pain, so that was a big plus. The new Cavern Club is excellent, but VERY popular. If you are going, go early for a seat. The shows: Cirque was excellent; well worth it. Burn the Floor was OK and worth seeing. Priscilla; Queen of the Desert was stunning. The best show I've seen on any cruise by a mile. Not one for the kids as there is bad language (a little) and a lot of sexual suggestions. That's a bit of a shame as other than that the kids would have loved it, but cant be helped I guess. Everywhere else on the ship; the music was great and we never felt was too loud: just right. Having the photo package was great and we did get 50 great memories. All bar one of the photographers were excellent. One of them was just in a mood the whole trip. We didn't spend much on this holiday; I got the unlimited spa, but not sure if it was really worth it. The pool deck wasn't that busy. We did the laundry offer half way for 19.99, which was worth it and showed us we could have travelled with less. Around the ship, the upgrades were all noticeable and welcomed. We do think this was our best cruise yet. Excursions: Overall, the NCL excursions were very expensive and not worth the money. There is now a non-cruise company following the boat around ports offering the same tours at a fraction of the price. We didn't use them, but our parents did and thought they were great. Day 2 - Cartegena, Spain: A nice stop, but there is little to do (but in the same way there is little to do in Cannes: its just nice to stroll around). You can walk off the ship and walk around the main parts of the town in an hour. Definitely one to do yourself. Day 4 - Cagliari; Sardinia: A stunning spot. Lots of history. Again, you can walk off the ship and walk around the main parts of the town in a few hours. We rented a car close to the ship for 35euro and went to Chia Beach for the day. Whilst stunning, it was off season, so it was deserted and local shops etc. were closed Day 6 - Palermo; Sicily: This was the GEM stop. Was not expecting Palermo to be so good. Again, you can walk off the ship and walk around the main parts of the town in a few hours. Although, given just how nice, it might be better to get a walking tour for this one. We did it ourselves. The horse drawn carriages outside were expensive and not really worth it in hindsight. There were much better ones at Pisa. Day 8 - Naples; Italy: It was a bad weather day. We had decided to go to Capri for the day, which in hindsight was a mistake. The boat to Capri was rough and Capri isn't that nice in the rain. If the weather had been good though it would have been a different day. This stop in particular we noticed NCL excursions were very expensive (e.g. Pompei and the Amalfi Coast was ~ 350USD and the same one with the tour group was 79EUR!). Day 9 - Rome; Italy: We got the local train in for 12euros return (5euros for the kids), which brought us into the centre of Rome and gave us free Metro/ Bus use for the day too). We got to all the main tourist stops (Colluseum/ Trivi Fountain/Pantheon/Vatican) via metro and bus. We didn't go into the Colluseum or Vatican but would have had time for one of them. We cut the day short as the kids were in meltdown. Day 10 - Livorno (Pisa/Florence); Italy: By this stage we were all exhausted. So many big stops in a row. We hired a car for 80 euros and 3 of our party drove to Pisa ourselves. It was a little more than we hoped to pay but we were able to get it right outside the boat and drop it off there too after. It also gave us flexibility on time as we only went to Pisa in the afternoon. Day 12 - Palma; Majorca - We found out there was a local fun fair on as it was Easter: it was AMAZING. Huge! Great value and a great find. Good fun with little kids. Read Less
Sail Date March 2016
Norwegian Epic - Five Star on EVERY Level - Comprehensive Review Late 2015 I traveled the on the Norwegian Epic for Thanksgiving 2015 which was touring the Mediterranean Barcelona to Barcelona. I picked the Norwegian Epic because ... Read More
Norwegian Epic - Five Star on EVERY Level - Comprehensive Review Late 2015 I traveled the on the Norwegian Epic for Thanksgiving 2015 which was touring the Mediterranean Barcelona to Barcelona. I picked the Norwegian Epic because after hours of reading reviews I saw Norwegian and Celebrity to be the best overall rated ships as well as with less kids during that time of year, and I picked a time it would not be so hot there. I was correct to do both. I am a bestselling author and have traveled the world-so I am doing a serious great review that ship [the Norwegian Epic] deserves. I was timid at first because I could not understand why the same ship and sail dates just returning-would have a huge disparity of reviews, ranging from one star to five star? How is that possible to be on the same ship and port of call and one traveler be thrilled and another miserable-or just "not happy?" or even just three star it. Well, after being on this ship I discovered one huge reason is happy people do not tend to find the time to do a review but unhappy people sure do make the time. After reading a multiple of reviews most unhappiness was related to their actual room choice. Such as they may not have understood "partial view" meant view of a lifeboat. Buffet food seemed to come in second and I noticed those leaving multi star reviews were not using the buffet everyday--and most reviews I was reading was the early days of this new ship where even the staff was trying to adapt. So I picked a port intensive cruise JUST in case I was not happy with the ship. But the most important thing I did was book a room that in and of itself had great reviews. Example, not near the children's center or not right under a bar. You really can check out reviews for the actual rooms these days. I picked cabin 13210 Norwegian Epic that was toward the back of the ship, had great reviews each time from former occupants and was just under the wonderful spa. I also made sure to just buy the $120 Spa pass which allowed me access during normal hours. So I would just leave the spa in my robe and go down one elevator flight to my room. I never had to change there. So the Mandara Spa pass was another great decision because their spa is very clean and lovely. They have waterfalls so powerful they alone can massage your neck and I assume the power comes from the sheer power of the Epic engine system. ***They only issue 120 passes so order yours on line BEFORE YOU GO. I hit the spa every day and they provided hair caps as not to ruin the "hair." And no, I did not book a cruise with the primary goal of pigging out at some buffet. I just lost a lover to cancer and wanted to get OUT of the house and not suffer my first holiday alone. This trip SURE did that and I learned so much! Now with the room issue, buffet sentiments and Spa pass out of the way-let me tell you about this trip and this boat. CABIN 13210 ROOM REVIEW My bed was SO comfortable it was unreal. Former reviews had me thinking I better take a blow up pool float as to avoid some hard bed. NONE of that was true. At least now. And there was ZERO scent coming from bathroom - so I found none of that to be true but brought essential oils just in case. Essential oils will float to surface and block any undesirable scents. Save that trick for Carnival. I picked Norwegian Epic Cabin 13210 because it had a bath tub. I am not a shower person and it was amazing that few knew which cabins had a bath tub-including my travel agent. I had a mini suite and I was able to get 30% off the double occupancy as a single. So, no singles are not quarantined to the lower cabins unless they want to be. And EVERY single I ran into liked their rooms below! And these were lawyers, doctors and so on. My Cabin was impeccably clean and my steward just so wonderful. His name was "Roady" and he created penguins, bunnies and so on-with towels to surprise me each day. I tipped him 50 Euros on day one because I recognized THAT would be my closest most important ally and relationship on the ship. And I was correct. The first day is wild so ask your fridge but UN-stocked the next day of your cruise. Meaning items you do not want to be charged for taking up space in your fridge. I think room service does that-any department answers their phone right away. And they know your name. I had ordered several cases of bottled water to be delivered before I even boarded the ship-four in fact, ($70) I could have gotten by with just two. But water is the second most important thing to your health. Thank heavens I do not drink alcohol because the beverage package can upset some. This served me well. I think with the beverage package people think they can drink until they drop. I also ordered an orchid flower arrangement that lasted the entire trip and was lovely to gaze upon. They last so long I gave them to my steward as I left-as well as the extra bottled water. The water, Spa pass, and flowers were nothing compared to the overall price of my trip. The other thing I heard a lot about is the bathrooms are so thin you can hear your partners every move, Well, you can run sink or bath water for "white noise." Otherwise I found it very well laid out and no, I would not be sharing a room with someone I was not in love with-so maybe the great surprise comes when two people go who are NOT into "seeing" each other. I saw enough curtains to deal with that issue-so this may have been an old issue. So the room was nice in every way and I cannot find any fault with the ship in general. There was so much to do, I could not possibly do everything. The balcony was lovely and I spent a lot of time out there. DINING I only did the Garden Cafe for breakfast and that is to the front of the ship-and they offer a very nice array of poached eggs, eggs Benedict, museili, croissants, honey and my favorite-a corned beef hash that was "diced" with rosemary and not smooshy. So breakfast is a large array at that garden cafe, From the Garden cafe you can see the ocean-or, in this case, the Mediterranean Sea. You do have to work your way around to get all the goods, it is a huge Cafe. Tenanyuaki was my favorite and the healthiest meal I had on the entire trip. That $20 meal would cost $40++ per person on land. And I met some great people. Even in the "Spa" I met some great people. I also ate at Cagney's and "Taste" and they were wonderful. For a basic great hamburger I went to O'Sheehans pub. I also ordered a beautiful prime rib from the pub the night before we disembarked and it was no charge. There is a cool bowling alley right along side of O'Sheehans pub. INTERNET PACKAGE I picked 250 minutes but next time I will just pick the dining package if I get to pick a free feature. This is because I really wanted unlimited and that was $29 a day-BUT for my work--it is a must. Reception was not that bad and my cell phone allowed free texting and WIFI so I was more than covered there. BOARDING AND DE BOARDING Was no big deal and the staff made it fun each time. I think it depends on how full the ship is and I am guessing my ship was half full. CASINO This is where I had the most fun and could secure the least information on the Internet before I went on the Norwegian Epic. The slots are a LOT of fun and I actually left ahead by $242 even using the penny machines. There are many, many different type of slot machines. Black Jack I left ahead $602 because I know HOW to play Black Jack. The Norwegian Epic Casino is large and NO it is not full of smokers. The Epic limits smokers to a certain room-so just do not try to be in that room. I made some good friends in the Casino because we seemed to be creaming the dealer. SANITATION Automatic hand sanitizers were everywhere and I never saw one person sick on the ship except myself and saw the ships Doctor. Yes, the ship has a Doctor and they run about $149 USD plus any meds they may have that you need. I had forgot medication at home so they were able to provide it. OVERALL Norwegian Epic is a beautiful ship and I will aim to only cruise Norwegian from now on. Pricing and check out was MORE than fair. I did not have a lot of fees except fees I knew about like $10 every time I wanted cookies and milk brought to my room at midnight-which seemed to be every night. We did go through a few stormy nights at first and the cookies and milk did the trick. So they do not charge for the food - just the delivery of it. And they are FAST! One night I had pizza delivered. The Norwegian Epic has many departments and each and every department was working at optimal performance. Never once was anyone mean or failing to TRY to accommodate me. They bent over backwards to make people happy and I recognize they probably miss their own families also, so that your family can make great memories. Read Less
Sail Date November 2015
My partner and I booked our 3rd Norwegian Cruise (but our first on the Epic) out of Barcelona in July 2015. I had heard about the EPIC since 2009 and was excited to be booked on that ship. Within minutes of stepping on board, we smelled ... Read More
My partner and I booked our 3rd Norwegian Cruise (but our first on the Epic) out of Barcelona in July 2015. I had heard about the EPIC since 2009 and was excited to be booked on that ship. Within minutes of stepping on board, we smelled the mustiness of the carpets and when we entered the EPIC Theatre, the smoke from the chairs and carpets grabbed us in the throat -- we never saw any full show in that theatre. The smell of smoke permeated much of the lower levels of the ship where the bars and restaurants were. We asked to move tables in TASTE restaurant due to the smoke smell. The ship needs a complete overhaul -- which I learned that it was getting in October. We are not big gamblers -- and unfortunately, smoke from the casino (on Deck 6 - midship -wafts everywhere on Decks 5,6, and 7 -- The rooms were clean, the service was great for the most part, the people were friendly. The food was very good, overall -- we ate our dinners in the Manhattan Room -- which was great. We only ate at the Buffet in the early mornings as we had 4 early morning excursions in a row -- the excursions were great. Go see Cirque dreams -- the show is AMAZING -- the meal is very good and the experience is worth the premium price. The entertainment shows were great -- we enjoyed the BEATLES show (twice) -- the venue is not great -- Fat Cats Lounge -- chairs are awkwardly arranged -- tables would be better -- but I understand why -- they need to get as many people in as possible. Most of the venues were "packed-in" -- when you have 4200 people on board -- you understand why. Dueling pianos was o.k., the magician was great -- very funny and skillful. The Graffiti Classics String Quartet Show was very entertaining. We did not see Burn the Floor -- we did not attend as it was in the EPIC Theatre -- in fact we only went in there one time for the Magician -- and my partner left due to the smoke. The bars looked great -- I didn't get a chance to go bowling -- but it's great you can do it. Overall -- there are a lot of shows -- something for everyone on the EPIC. We were disappointed with the pool -- very hard to swim in such a small pool -- and it was very busy -- we went in the early morning when we were at sea -- the time we did go. We used the SPA -- and enjoyed the whirl pool -- which was great -- I did talk to the attendant(s) about some "black guck" that I found in the whirl pool - I think it was a lubricant -- on the metal roll bars. When I went to show another attendant where it was - it was gone (I had mentioned it to one other person earlier -- so it was cleaned up). We chose a tour in every port -- which were all EARLY tours -- which was fine -- all of the tours were great -- well paced and produced -- good value for the money. We enjoyed the "off the Beaten path" tour out of Civitavechia -- as we had seen Rome before. and we loved the Spectacular Scenery and Flavours tour in Mallorca. Cinque Terra was wonderful -- we lucked out and had a TERRIFIC tour guide named Luca -- he was among the best tour guides we had ever experienced . . . . and ANNA who was our Tour Guide for our Amalfi Coast/Pompeii tour was delightful -- a very good tour as well. The ship was bit of a disappointment -- nowhere near as nice as the Norwegian Star or the Norwegian Jewel from our earlier cruises -- but we did enjoy our cruise. We will probably not do another MEGA ship. Read Less
Sail Date July 2015
Almost everything was excellent, all staff of the cruise very kind. Food unremarkable good! Beer a little expensive, but ok so far. Pool and water slides Incredible the night shows amazing. The only disappointment was the night ... Read More
Almost everything was excellent, all staff of the cruise very kind. Food unremarkable good! Beer a little expensive, but ok so far. Pool and water slides Incredible the night shows amazing. The only disappointment was the night party's that were nothing I expected for a single man,there were kids and family's all around so was not an adult time as it was announced. Definitely recommend this Cruise line. Read Less
Sail Date June 2015
I went on that cruise to re-load my batteries. it was perfect! Cabin: I was booked in a Stuido cabin. Was my second time as enjoyed it just the same. You meet a lot of People from different countries. It's so refreshing ... Read More
I went on that cruise to re-load my batteries. it was perfect! Cabin: I was booked in a Stuido cabin. Was my second time as enjoyed it just the same. You meet a lot of People from different countries. It's so refreshing Food: I enjoyed that they had Theme nights at the buffet Restaurants. That was new and the Food was great. I also went to Moderno. That was not really for me as I'm not a big eater and was already full from "Side dishes" Buffet. If you are a good eater this is the best Option for you. The MDR's were good as well. Entertainment: I was lazy and didn't go to any Shows as I have seen the Blue Man Group before. There is a lot of things going on for all Kind of guests. Solo travellers, Coupls, Family etc Fitness: there is a great Fitnesscenter. The even offer some courses eg Yoga, Spinning In General I Love NCL as you don't have any set times for Dinner. You can go when you are hungry. The only Thing I have to "critizise" is the expensive excursions. I like to do my own Thing. But in the port on that cruise it's not so easy and if you are familiar with the Italien strike philosphie I don't want to depend on any Train schedule. Read Less
Sail Date May 2014
So there are a lot of mixed review about the Norwegian Epic on here, I want to write a review from the perspective of an active, outgoing 28year old who has previously cruised on NCL, RCI, HAL and Princess. The ship - Unbelievably huge ... Read More
So there are a lot of mixed review about the Norwegian Epic on here, I want to write a review from the perspective of an active, outgoing 28year old who has previously cruised on NCL, RCI, HAL and Princess. The ship - Unbelievably huge ! Its an awesome ship and if you love big ship cruising then this is certainly for you. The amount of things to do is astonishing, from bowling ($5 pp) to a water park, rock climbing and abseiling. You will never be bored on this ship. The entertainment is brilliant. We watched the Blue Man group which was a Vegas style show with Vegas quality production, and also the Legends at Sea. This was another great performance and so professional. Out of all the cruise lines I've been on these were by far the best 2 shows of all of them ! Days at sea are busy, yes, but there is plenty of space. I've read reviews of people not getting sunbeds or being crammed in. What people don't realise is that at the front of the ship on deck 18 and deck 19 is an adult only sun deck, free of charge (not the posh beach club) that you can access via stairs or a glass lift from outside the buffet. Great area ! win win ! The only time the ship felt busy was the buffet at 'peak' times and the main sun deck. If you can avoid or plan around these then the ship is great. Oh also, the Gym is MASSIVE !! The biggest I've ever seen at sea and it has more free weights and heavier weights than any ship I've been on ! No skimping here which is great ! If you are looking for a cruise ship experience where you feel like you are sailing the seas, then this probably isn't for you. If you are looking for a floating resort where you will NEVER be bored and don't want to feel the ocean or the sea then this is perfect ! Ideal for those who don't like the sea or get sea sick and those who like to be constantly entertained ! Service - Best I've experienced on an NCL ship (Have been on the Star, Gem and Jade). Considering there are 4,000 people on board the staff are always available and so so friendly ! A real credit to NCL ! ! We had about an hour extra wait at check in due to a security drill on the ship which had run over, but in the grand scheme of things who cares ! We will still on the ship by 12:30 and the cabin was ready straight away ! Food - We ate in Tate, Manhattan, O'Sheehans and the Buffet. All the food was fantastic. Again I would go as far as saying the best on any NCL cruise I've been on. The Buffet, although busy at the main times, is huge and the food is fantastic. You never have to wait for food ! Just may have to wait to find a table if you go at the popular times. Drinks are expensive, as on any cruise ship. More on this ship and cruise because of a 10% tax that Spain impose , but you just have to be sensible. Cruises can be as cheap or as expensive as you want to make them ! No body is making you buy extra drinks, art work, bingo games, speciality restaurants. The ship and cruise line is perfectly good enough without needing to worry about these things. Cabin - Balcony cabin on deck 14. Although slightly smaller than some ships balcony cabins, it is modern, clean and looks great ! I love the layout and there is tonnes of space for absolutely everything. We had 4 adults to the cabin and there was plenty of storage and a huge Balcony (14069) with 4 chairs. The weird toilet, shower arrangement is a good idea. It means one person can shower, one can go to toilet and another can get ready with the sink. Great idea when you have lots of people in the cabin. A little awkward with the frosted glass doors, but fine when you pull the curtain across. Unique and novel idea. None of us minded that at all ! Itinerary - Don't bother with the $12 shuttle bus to and from the port. If there are more than 2 of you then its cheaper and quicker to get a taxi ! We arranged trips our self for half the NCL cost. Went to an island castle in Marseilles ($20) and then on the tram to Soller in Majorca ($30), great little trips and a good way to see the local area. Overall; Pros= Tonnes to do, huge ship, great food, great service, really nice modern cabin Cons= Busy at 'peak times', doesn't feel like you are at sea, pricey drinks and spa Read Less
Sail Date May 2013
This was our first cruise and to honest we were extremely nervous. We embarked with no hassle whatsoever with minimal fuss and time. When we'd had a look around the ship and had our first taste of the fabulous food it was time to ... Read More
This was our first cruise and to honest we were extremely nervous. We embarked with no hassle whatsoever with minimal fuss and time. When we'd had a look around the ship and had our first taste of the fabulous food it was time to get into our state room where we were pleasantly surprised. Yes the cabins aren't large but they have an amazing amount of storage and are very well designed. We had a balcony cabin which I would recommend as they are larger then the indoor and also it was lovely as we were sailing into a port to sit on the balcony. Everything was so well organised. The kids club was exceptional. We travelled with our 10 year old daughter who is normally not keen to go the kids club but once we had persuaded her to go once there was no stopping her, in fact she insisted on going every evening. The staff was brilliant and I could not fault the set up at all. We ate at the Manhattan room, Cagneys Steakhouse, the buffet and Shanghai, which were all exceptional. We also ate at la Cucina which was a little disappointing as was the food in the Circue Dinner show. Don't get me wrong the food was ok but definitely not up to standard of the other restaurants. We only did one trip with NCl but this was well organised if a little expensive but that's to be expected. Blue man group and circue dreams show were both spectacular and on a par with shows we've seen in Vegas. All in all we thoroughly enjoyed the whole experience and could find little to find fault with. We met some amazing people, a real diverse group and can't wait till our next trip. Read Less
Sail Date September 2012
This was a trip of a life time. It was so fun. Lets start off with entertainment... Well, entertainment sure is everywhere on this boat. You have some pools, which are usually crowded... The water slides are fun and enjoyable... There ... Read More
This was a trip of a life time. It was so fun. Lets start off with entertainment... Well, entertainment sure is everywhere on this boat. You have some pools, which are usually crowded... The water slides are fun and enjoyable... There is music playing by the pool, and usually some dancers. I really liked the Blue Man Group, and the Dueling Pianos. Lets talk about food- The food onboard was better than I expected. Taste- I had the rib-eyed steak. Personally, it wasn't too good... The dessert was great though... Manhattan Room- It is pretty much Taste, but a little bit better and you need to dress nicer. La Cucina- I loved it. I had chicken parm. It was very good. Cagneys Steakhouse- It hit the spot. Excellent! Teppanyaki- It was excellent also, and you are sure to leave on a full stomach. Shanghais- The food was also excellent, but the portions were way too small... Buffet (Dinner)- It was okay... Not too good... Now lets talk about the staterooms- I had the family balcony stateroom. It was very small, and with the curved walls, even smaller. It also is hard to function in, sharing the room with 3 other people. We had to shove our clothing in to tiny drawers and shelves and use all the space. I found it weird also how the bathroom isn't really a bathroom. All beds were very comfty believe it or not... My parents were in a mini suite. It was a little bigger than my rooms, making it a little easier to function. They were nice though... Read Less
Sail Date August 2012
My wife and I are relatively experienced cruisers, having cruised previously on Royal Caribbean, Princess, and Carnival. This was our first Norwegian Cruise. We wanted to sail out of Barcelona and visiting Florence, Italy was important, so ... Read More
My wife and I are relatively experienced cruisers, having cruised previously on Royal Caribbean, Princess, and Carnival. This was our first Norwegian Cruise. We wanted to sail out of Barcelona and visiting Florence, Italy was important, so we chose between the Epic sailing from Barcelona or the Adventure of the Seas out of Valencia. We chose Norwegian because we had never been on this line. The Ship: Ship was new and very clean. Decor was much nicer than the Carnival ship (Pride) that we had been on, which was tacky/Vegas-style. Although the decor is quite nice, we didn't feel the quality of the furnishings was up to Princess or Royal Caribbean standards. We generally feel that Royal has the nicest ships afloat. On Princess or Royal, if you see wood it's real. On the Epic the wood was fake on pillars, for example. We didn't see the variety of art that we would see on a Royal Caribbean ship, but it still was tasteful. There actually is a "promenade" deck, but it is hard to find and is only a partial length of both sides of the ship. It does not go all the way around like on a lot of other ships. Navigation within the ship is not too bad, but unlike the Voyager class of RC, it's not so obvious which deck is the shops, or the guest services, etc. It's also (at least for us) hard to figure out which direction is the front or rear of the ship when you are in the public areas. And while some things are on deck 5, at one end of the ship deck 5 is reserved for crew and the stairs have deck 5 roped off. This was confusing at first. The pools seemed smaller than on other ships, but there were a lot of hot tubs! We tried all three water slides and they were great fun. The purple slide is the shortest and is tame (but unexpectedly, you are in total darkness in the tube!). The green slide is wild and twists you around in the dark, and made me a bit dizzy. The yellow "bowl" slide is the most fun IMHO, and requires a wait for inner tube rafts. The water temperature is just right, and the pool and slides are fresh water. We also did both rock climbing and rappeling. This is the most varied rock wall and set of rock activities we've seen on a ship. When we sailed away we happened to lie on some lounge chairs at the rear of the ship, which had a movie screen. Unknown to us, that screen was broadcasting a view from the bridge, so we could watch the sail away from the rear of the ship while also getting a view from the front! Highly recommended. Cabin I had read reviews of the unique cabins and so was curious how I'd feel about them. We had a standard balcony cabin on deck 8. The balcony was quite large. The cabin felt a bit smaller than we'd had on other lines. There is not really a "bathroom" per se, but an area at the front door which can be curtained off. The "hall" is the "bathroom" and on one side is the shower and on the other side is the toilet behind a sliding glass door. The sink is "in the room" in the curtained area. If you want privacy (sound), this is not a good layout, but since it was my wife and I we had no problems with the arrangement. The bed was exceptionally comfortable - the best I've had, with a great comforter. While there was not a lot of floor space in the room, there was a great deal of storage (more than it appeared at first glance) because there are two large drawers under the sofa in addition to the closets and regular drawers. We really liked the room because even though it seemed a bit small, it was more stylish and visually much more interesting than rooms on other lines. There is a curved back wall, a really nice (fake) glossy woodgrain on the cabinets, and cove lighting near the ceiling. The muster seemed much less organized than on previous cruises. Food We are not fancy eaters, so ate exclusively in the buffet (Garden Cafe). We felt that the buffet was the best we've had on any line - there was ice cream station all the time, plenty of fresh salads, the pizza was very good, there was a good variety of dishes. The non-ice cream dessert selection seemed a bit limited, however. But we got by with ice cream and soft-serve. Crew Like we've pretty much experienced on the other lines, the crew was uniformly cheerful and helpful. Entertainment Entertainment was generally excellent. We saw the Cirque show and it was very good. We also really liked the Blue Man Group which was excellent. One complaint is that the shows in the Epic theater were too loud. We actually had to leave midway through the Legends show because the volume was so high (and we were sitting near the rear) that it was painful and we were plugging our ears with our fingers. Too bad, because the show was good and the sound system was excellent. The Blue Man Group (in the same theater) was ALMOST too loud but was ok. The Bad So overall we were pretty happy with Norwegian. But there is one thing that is unfortunately EPIC about the EPIC (and I would guess all of NCL?). While we expect that ship excursions are overpriced as usual, the prices on the Epic were astonishingly expensive. I had already booked the cruise and then we went online to see if we wanted to book any excursions. Even the basic transportation from say, Civiteccia to Rome and back, was something like $130 rt/pp! I went online to the RC and Princess sites and checked the SAME EXCURSIONS and the NCL excursion prices were 1.5 to 2.0 times more expensive than Royal Caribbean or Princess!! The prices were so ridiculous that we ended up taking NO excursions and NO ship transportation to the cities of interest. We used public transit or taxis for EVERYTHING. As another example, docked in Mallorca we chose not to take the $12rt bus transport to the old part of town (2 miles). Right off the ship and outside the terminal is the city bus - $1 euro to downtown and the bus runs every 15 minutes! The ship pretty much (even more than normal on other lines) is really trying to get you separated from your money! The ship's photos were more expensive(5x7, $9.95 on RC a year ago; NCL - $14.95). I'll bet the drinks were a lot more, but we don't drink. Most of the restaurants were extra charge. It appears that NCL gives you competitive cruise prices but then radically inflates the cost of pretty much everything on board. The prices were EPIC! And that, alone, is our biggest complaint and the biggest reason we would not choose NCL as a first choice in the future. We'd take them if there was no other choice, but would choose Princess or RC otherwise. Read Less
Sail Date September 2011
We are 2 couples in our 40s travelling without children after cruising with Royal Caribbean (Navigator) and Celebrity (Solstice and Millenium). I was very apprehensive about cruising with NCL which in my mind was lower quality but the Epic ... Read More
We are 2 couples in our 40s travelling without children after cruising with Royal Caribbean (Navigator) and Celebrity (Solstice and Millenium). I was very apprehensive about cruising with NCL which in my mind was lower quality but the Epic features looked very attractive, the itinerary was perfect for us and the price was right. Then I decided to give it a shot knowing that it was somehow risky.Overall I can say that the Epic delivered what we expected, a younger more lively crowd, better entertainment, a sophisticated new ship with very nice cabins at the expense of a lower food and service quality still at acceptable levels.The ship is huge but its layout is easy to remember and to move around. It was a hit for us to have a cabin near the elevators at the back (aft). There are only 2 sets of elevators on the front and the back so you will walk a lot if your cabin is in-between. Since the adults pool (Spice H20, the gym and the main dining room are at aft, this is the best location in my opinion. The theatres, the garden buffet and some of the special restaurants are at the front. It never felt crowded and some place had plenty of space at peak times. The pool area is more a wet area, with showers and two oddly tiny pools. Everybody has marked this as a flaw, a it certainly is. There is plenty of deck chairs in many different areas from deck 15 to deck 18 so everybody will find music, fun, kids or a quieterThe Freestyle system worked marvellous with us. No worries about meeting a certain time, getting stuck with a waiter that we did not like. We never had to wait more than 5 minutes to get a table. People circulate at different times everywhere avoiding the herds rushing from or to the main dining room as happens with other lines. Great!We had a minisuite which is basically a balcony room with some extra space. Decoration is modern, curvy lines, tons of storage space, comfy but shomehow short bed. If you are 6' tall or more, you may not fit completely. The separated shower and wc was fine with us but the sink so close to the bed is a problem for light sleepers. Definitely it is better to have the bed near the balcony and the sofa right by the bath area.The entertainment was far superior to Celebrity and RC. Big point for NCL. Blue Man was interesting (6/10). Cirque was fun and complements well with dinner (7/10). Standard seats are either upstairs seating in a circle like a bar or at the outer tables on the main floor where we were. Premium seating is at the main floor, closer to the action area. Although we did not have the best view, we were pleased to dine comfortably as we did. Legends was a dissappointment (4/10), boring and cheesy. Los Locos OlE at Headliners was the big surprise. Amazing and hilarious, the best show on the ship (9/10). I saw it twice. Stephen Sorrentino...I may not understand this kind of humour as I am not American but others felt it was awful too (3/10). Headliners is tricky because all chairs are at same level so go early or you will have trouble watching the show. Did not see Fat Cats, Howls or Spanish Ballet. The Nickelodeon activities looked fun and entertaining for kids.Bliss is a very nicely decored nightclub. Some nights were fun despite the very diverse attendance and the horrible DJs. Spice H20 deserves its own paragraph. At first it looks so perfectly conceived. Adults only, 2 bars, tables and decks in terraces surrounding the pool which converts into a stage at night. A huge screen. What can go wrong? Almost everything. It is advertised as an "adults-only Ibiza-inspired beach club". Ok, sounds cool and modern but instead of chill out and electronic music they play oldies all day long (Bruce Springsteen is not what I would call Ibiza inspired music). There is no food served there except a few spicy appetizers so if you want to grab a snack, some fruit or an ice cream, walk 200 yards forth and back sorting the climbing wall, ping pong tables, kids running, calypso music and tons of people around the main pool. Nuts. The big screen is totally underused showing marine scenes that belong more to the Animal Planet channel than to an Ibiza inspired area. So, here is my piece of advise for the NCL guys. Play chill out and new pop music during the day, bring some basic foods there, assign your best looking waitresses here, hire a UK or Dutch DJ instead of the enthuasistic but mediocre DJ Z who never set a foot on Ibiza per his words, use the magnificent screen with some good material (concerts, fashion, etc) or delete the Ibiza word from your advertising materials.Food is NCL's weakest point. Not even comparable with RCCL or Celebrity. the Garden buffet lacks variety and many things that other cruise companies offer are not present like ham, asparagus, palm hearts, capers, assorted cheeses, sushi and juices. Although the options at the dining rooms were fine the food was mediocre with many cooking issues. We were very dissappointed eating there despite that the ambience is really nice at both Manhattan and Taste. Among the specialty restaurants we tried Teppanyaki which we do not recommend. It costed $25 per person just to watch the same act that we've seen everywhere else in a cloud of stinky fried oil. Same jokes, same food, rushed by the waitresses and the cook which runs from one table to the other. Not recommended. On the other hand, Wasabi is a great sushi bar with very knowledgeable sushimen. Great food. Worth a try. Went twice there.Service is just good, below RCCL and X standards. It was okay with me but my friends expected more. The most annoying part is how much the waiters harrass you offering drinks. Every 3 minutes there is one asking you. It really becomes a nightmare when you are just tring to relax, read or sunbath. What's the point if they are there all the time in case I do want a drink? Casino. Only 2 roulette tables that get saturated with only 4 people at each while many other tables remain empty. Incredible... Heard people complaining about some blackjack tables but don't know the reason.Gym. Excellent equipment and setting. Unfortunately they try to sell you every kind of treatment, sessions and even detox natural medications. Another miss is that you won't find a couch or a sofa overlooking the sea to relax, read or have a coffee. None. I wonder how they could not find a place for that.Slides, bowling lanes, big screen inside and outside, shops, bars, ice bar are all pluses for NCL. In sum, a nice experience, perfect for families or party people under 50. Read Less
Sail Date June 2011
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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