Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot cheaper to do yourself and there were plenty of seats. Guest service manager very helpful as had to move cabins as extremely noisy. Noticed a lot of cutbacks. Eg no conditioner ...
Everything about this cruise was awful.
The embarkation in Newcastle took hours, shuttle buses overcrowded and we spent so much time queuing for everything. Once on board we were advised to upgrade to premium drinks package and after sampling the all inclusive drinks it was obvious why! The same applied to the quality of the food!
We pre booked two excursions for when we were in St ...
Liked the look of the cruise itinerary, and departing from Newcastle is more convenient and an easier port to get to than other ports. Booked an executive suite which are supposedly the best cabins on board and are on deck 10. Bad decision. Must say the cabin is spacious and well furnished BUT the inescapable element is constant noise from the deck above. We noticed it initially during the first ...
Been with Fred before and loved the friendliness of the staff, the food, the service and the Balmoral is not too massive and plenty of room to sit and relax. The excursions were very disappointing. This is not a cruise for wheel chair users. Malmo had many cobbled streets which make it very hard for the pusher and very uncomfortable for the sitter. It was a bank holiday so 90% of the shops were ...
I consider the price we paid for the itinerary, distance travelled, entertainment, drinks package and cabin comfort (superior interior) was far too much. The A/C in the cabin was rubbish we had the setting off the scale and still found it stuffy and through the night it seemed to go off altogether, maybe to save money- so very poor sleep quality. Obviously we reported this and it was supposedly ...
My wife and I recently took our first cruise. We travelled on Deck 5 in an outer, windowed cabin, on Fred Olsen's Balmoral to the North German ports of Bremen, Hamburg and Kiel dep Newcastle 19 November. To say it was grossly disappointing would be to ignore the few highlights, but even they are too few to persuade us to repeat the experience.
The worst aspect was the selfish and uncouth ...
The reason for choosing this cruise were many One the embarkation and disembarkation port was only half hour from home so we did not have any extra travel to join the ship.TwoThe ship Balmoral, we have sailed on this ship in the past and have had a wonderful time . The food,entertainment and ports of call had always been good. The size off the ship was also to our liking, friendly yet spacious ...
Mainly itinerary and the time of year, less crowded places.
Embarkation swift and efficient at the Port of Tyne. Very lucky with the weather for the time of year apart from Gothenburg and Helsinki.
The food was of good quality and varied, breakfast lunch and dinner. Service in the bars and restaurants was excellent although a little slow in the self service cafe.
The crew and staff ...
Its been 14 years since we did a Fred Olsen Cruise as we have mainly sailed with 5 Star Cruise Lines, but this cruise was from the Tyne and a short 15 minute taxi ride from our home and visiting some ports we had not visited before. So we thought we would give them a try. So glad we did!
Balmoral although an older ship is remarkably well maintained, far better than some lot newer ship we have ...
My first time on Discovery and most enjoyable, the cities were exceptional and lucky with the weather. I was lucky to discover an art class on the first sea day as I attended a lecture which was very entertaining about Pirate Radio and Interviews with some Graffitti information, well worth the time. i found myself attending the class with a Robin who was an excellent teacher and very patient. I ...