"Quick background - we are a couple who have cruised 6 times over the last 2 years. Not the most seasoned cruisers but have some experience of cruising with different lines. We decided to take the leap from mid sized..."Read More
Mjcopey
6-10 Cruises
•
Age 30s
Filters
1-10 of 48 MSC Meraviglia Cruise Reviews for Family Cruises to Europe
We chose this cruise for the ports of call and to see Iceland - a 17 night transatlantic from Kiel, Germany to New York City. A beautiful ship- great staff - a mozzarella making station - great your choice dining at which tables for 2 were plentiful - However, an absent Captain, a wannabe Cruise Director, passengers embarking and debarking at every European port - a FLOATING BUS - Our welcome ...
MSC
25 cruises later, worse experience ever on board the very underwhelming MSC Meravilgia. Where do we start?
We stayed in the Royal Suite, one of two on the ship, in the Yacht Club, $18K USD for a 17-day Transatlantic cruise. It was myself and my 26-year-old son. From a negative embarkation experience with an argumentative and unprofessional cabin steward, it basically went downhill ...
Chose this cruise foe its for its travel itinery. ship far to big , only onboard awe factor is the main auditorium, spectcular light show and there it ends, MSC health and safety to passengers is lacking.
Major incident - Meraviglia Lounge at lunchtime, entertainment crew decided the days lunchtime entertainment would be kicking a football on the dance floor where guests were sitting , drinking ...
We chose this cruise because of the itinerary. We had never been to Iceland and we thought this would give us an idea of what to see there.
The embarkation process was horrible. Long lines and only two windows open when we arrived. We had to drag our luggage with us through the whole line.
We were assigned the wrong dining time. It took us three days and a lot of haggling to get it changed. ...
Quick caveat that while this was my 25th sailing, this was my first (and will be my only) sailing on an MSC ship. It didn't take long for my group and I to notice that MSC caters to the European market, not the American market. This is blatantly apparent when it comes to customer service. MSC has a "it is what is is" mentality when it comes to delivering poor customer experience, which they did ...
Theis ship is horrible, the service is so bad there is no excuse for it.
It takes ages for a waiter to come to you for drinks in the main buffet even tho you have a bell for colling them, one time the waiter came to the table canceled the call and just walked away without takeing our order, when we asked him why he did that he came with such a dumb excuse, and thats is all the staff have for ...
The ship is terrible - despite its enormous size, has very few things to do, no entertainment program on the main pool deck, only a few games to share among 5000 passengers, very low quality theater shows. Food is quite bad quality. Shore excursions are over priced, with mediocre guides with thick accents you cannot understand. Premium drinks are low quality (particularly wine). Kids programs are ...
First , I tried to contact MSC customer support prior to the cruise. Two emails and two phone call back requests and NO response! Ship was beautiful but food was mediocre at best. Staff was sad looking, not friendly and not helpful. They just stood around looking like sad sacks. When I had an issue and went to the front desk I was met with:someone will respond. No one ever did. Funny, after I got ...
This was my 6th cruise, very first with MSC. I have cruised with Carnival and Celebrity. This ship was so disorganized. Every person you asked had a different answer. The rooms were not cleaned well. The food was TERRIBLE. Not fresh. They sent up wrong breakfasts and one day, no breakfast at all. 3/4 of the staff were rude. The dining room was awful. The first night our table of 4, we ...