The attraction to this cruise WAS the itinerary - daytime passage through Panama Canal was a highlight and ending in Lima, Peru allowed us to knock off Machu Picchu post cruise (booked it directly through Peru For Less). The onboard staff representing 50+ countries were always helpful and efficient - a special shout out to housekeeping and Terrace Cafe staff. Disappointments: there were so many. ...
This cruise line not only fails to live up to promises but also fails in its communication with passengers. One is treated as a commodity not a person by many, not all, staff.
It seemed the more senior the more they under performed. Complaints on board were met with a blank stare or excuses not explanations or apologies.
Food was poor to ok, with worst in the specialty French and Italian ...
Oceania has always been my favorite cruise line. The last two cruises have changed my mind. I traveled on Insignia in August and Sirena in November. On both cruises I missed what I had become accustomed to on Oceania which was tremendous food, attentive service and kindness/concern from the officers and staff. What I saw recently are over stressed workers who are stretched very thin, a decline in ...
This is our third cruise on Oceania, out of about sixty cruises overall, a 24 day Amazon River cruise beginning and ending in Miami.. It was among our most disappointing cruise experiences. Oceania is usually classed as an “Upper Premium” cruise line, one that sells itself as providing a luxury experience. What Oceania provided on Sirena was at best a premium product. Cutbacks are evident ...
We chose this ship for the itinerary. The Caribbean, Panama Canal, and Alaska were booked back to back to back for 31 days, same cabin. It was fantastic. The staff were so wonderful. Everyone made every effort to ensure we had a great time, and that we got everything we needed. Our room steward was always there to take care of everything with the cabin as well as keep us up to date on ...
We chose this cruise as a 70 birthday present to each other. 26 night cruise including the Amazon. Booked a conceige cabin, so had a pre- cruise hotel. Lovely room but stuck in a residential area, long queue to check and poor luke warm breakfast. Never had such a long wait to board, even had a wait to even join the queue. The poorest standard cabin, I have had on a cruise ship. Cracked, chipped ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
Cruise review, Seaborne Quest, January 2023
My wife and I took this cruise from Miami, through the Panama Canal, down past Peru, and to Chile.
Overall, the ship was excellent with no complaints about the food, the drink, the service, the facilities, our stateroom. In many ways it reminded me of the “old” Seabourn before COVID-19 and even further in the past.
My wife and I particularly ...
NOTE: We were only on the first segment from Miami to San Francisco.
The following review is intended to provide helpful information to those considering cruising on the Oceania Insignia. Please remember that this is only one person’s opinion and may not reflect your view or the opinions of others. I will be providing a grade for each of the ship’s various services along with an explanation of ...
We always wanted to cruise Panama Canal and were excited about the itenerary. We are long time NCL cruisers but oir experience fell below our seasoned expectations. We have always loved NCL.
The ship was recently renovated and we miss the wine bar. Decor is nice.
Pros:
Drink package upgrade for Veuve anytime
Magnums bar, wine selection
Cagneys food and service excellent ...