My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
Would you like to feel like a hostage for 116 days? A modified itinerary without any compensation (The pyramids of Egypt replaced by Alicante in Spain) and this disdain reiterated with stopovers shortened or even eliminated! An anecdote: you should know that the tides change for the arrival of an MSC ship... even the moon still hasn't understood! another joke? Would you like to organize a private ...
Currently on MSC Poesia world cruise. MSC Customer service has been appalling…. No response to written correspondence sent to UK MD prior to embarkation (due to multiple itinerary route changes - some of which were due to the Red Sea conflict, others due to yellow fever, others due to, well who knows!!) as final itinerary changes were made just 48hrs before embarkation and no option to cancel. ...
Do not i repeat, do not book an norwegian/oceana cruise. You have been warned we are on the around the world cruise currently. the cruise is 196 days from miami florida to new york. It is utterly a complete disappoint. If i was to write every disappointment, we have experienced up to now it would be 10 pages. We are going to try to condense it. First, they advertises the best cuisine at sea. That ...
Joined the cruise just before the New Year and was impressed by the decoration and food variety. On NY’s eve, we were invited to the poolside party to join the music and dance before count down. The ice sculpture and costumes were free to enjoy and wear. Passengers were all dressed up in the event to cheer for the New year’s arrival.
After a late night, we were welcomed by an incredible Buffet ...
Pros:
Specialty restaurants had great food and service
Entertainment and variety excellent
Art courses terrific teachers and classes
Cons:
they cancelled 7 ports with no refunds of loss port, port fees, VISA fees etc. Terrible we have done over 70 cruises and plan on doing many more but will never use them again. Their policy has changed and any cruise line we have taken has ...
My partner and I chose this cruise based on Oceania's tag line "Best cuisine in the sea", or words to that effect.
Twenty days on the ship and it was downhill from day two. The problem was the food. It was not just us, but practically every other passenger we spoke to,
We have cruised on other lines, Cunard, Celebrity, Holland America, Windstar and have never been disappointed with the ...
Having done more than 20 cruises with Princess, I understood what their “loyalty program” meant and why we aspired to be Elite members. Today is so different, the speeches remain the same but nothing else. Gone are the precious internet minutes; discounts in the shops are only on full priced items; no special toiletries in the bathrooms; and reduced access to the Captain Circle rep on board. ...