Brisbane Cruise Reviews

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Designed Take Your Money + Poor Experience

Review for a Australia & New Zealand Cruise on Pacific Encounter

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HPH Hart
2-5 Cruises • Age 20s

I have been on quite a few cruises and this has definitely been the worst, it was only a 4 night cruise and i had a suite but I couldn't wait to get off the boat. Everything on this cruise is designed to take your money, especially the dining. The free dining is so poor (buffet is terrible and extremely small) that you are forced to buy food just to get a nice meal. In addition to this, the ...
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Sail Date: April 2024

Traveled with children


Total waste of money

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Disappointed 2024
2-5 Cruises • Age 50s

Staff on ship very serious and not very friendly. The carpets were smelly, There was water dripping from the light fittings outside the lifts on deck 15. Cabin stewards not very friendly. My suitcase had been gone through by cabin staff. Bed linen not changed. Rooms not vaccuumed , Mould on bathroom tiles. Strong smell of marijuana on smoking decks. (Deck 7) The smoking area on deck 15 ...
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Sail Date: March 2024

Traveled with disabled person


Very disappointed

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Lesley.V
6-10 Cruises • Age 50s

After losing my father recently, we thought it would be good to take mum away for a few days. Disappointing is an understatement - Pros- Singers & dancers were very good Sailaway party and theme nights are good. Even though you cant swing a cat in the room, the bed was comfy. Cons- Ship is in very poor condition, paint peeling, tiles around the pool are broken, stains on the ceilings, ...
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Sail Date: March 2024


Honest experience shared

Review for a South Pacific Cruise on Carnival Luminosa

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Disgusted cruiser
2-5 Cruises • Age 50s

This Australian vacation was planned as a break from the gloomy winter in Olympia WA in the USA. We began our cruise in Brisbane Australia headed for a couple small islands in the South Pacific. First two days at sea; This ship is showing its age. It feels very closed in compared with newer ships. The food selection and quality is below par. The servers are friendly and welcoming. I have ...
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Sail Date: March 2024

Traveled with children

Traveled with disabled person


Such a disappointment

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Unhappycruisecamper
First Time Cruiser • Age 40s

My first ever cruise and cannot say how disappointed I was. From the state of the ship just being old to the actually drips on my head in the pantry as the whole roof leaked in the main dining room. The whirlpool spas (not one of them worked so it was just like warm bath water), to the showers that firstly burned my hand badly as it was about 79 degrees then they just turned the heat off so cold ...
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Sail Date: February 2024


Awful ship. Awful experience

Review for a Australia & New Zealand Cruise on Carnival Luminosa

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RMB70
2-5 Cruises • Age 50s

We have cruised other Carnival ships, but nothing as bad as this. Toilet stopped working for several days. Public areas smelled of sewerage. My GoPro was stolen, and when I reported it security stripped our room (mind you this was around midnight as well). My wife broke her finger on a shore excursion, and we caught both COVID and Influenza A. Our last meal in cabin isolation was a single piece ...
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Sail Date: February 2024

Cabin Type: Ocean View


Worst cruise experience

Review for a Transpacific Cruise on Pacific Encounter

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Sam Hsu
6-10 Cruises • Age 30s

1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement. 2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one. 3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
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Sail Date: February 2024

Traveled with children


Privacy breach

Review for a South Pacific Cruise on Carnival Luminosa

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Anonymous2335
First Time Cruiser • Age 20s

Will never travel on Carnival Luminosa again. Breach of privacy when we found evidence on our GoPro of a staff member going through our personal items taking a video of themselves. MAJOR BREACH OF PRIVACY!! The staff at the sunset bar were extremely rude and weren’t happy when having to remake a drink that made wrong initially. The boat is old in the inside. Pools are small. In the dining ...
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Sail Date: February 2024


PURE RIPOFF!

Review for a Australia & New Zealand Cruise on Pacific Encounter

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nick at see
First Time Cruiser • Age 50s

this cruise was meant to be a CHEAP excursion into the type of holiday.1500 dollars for two people 3 days local sailing with all inclusive but the truth became pretty obvious very quickly. NOTHING Of value is included. your included meals are very basic with 2000 people standing in a que for half an hour like a line in a jail movie. then the pleasure of walking around for 15 mins to find a table ...
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Sail Date: December 2023


Never again luminousa or carnival

Review for a South Pacific Cruise on Carnival Luminosa

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Jpbl
2-5 Cruises • Age 40s

Food was over cooked same thing every time and just got spicier as it went on. Over crowded by 1500. Most of the crew had covid and walked around without masks by the most guest had it and the way you get treated by them after telling them so dont tell them you caught covid! Don't have enough staff in upstairs restaurants and way too many in the lower deck in the upper you were a lucky one if you ...
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Sail Date: December 2023

Traveled with children

Traveled with disabled person


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