Sail Date: January 2018
We wanted a break after the exhaustion of Christmas and New Year. A short comedy cruise seemed to fit the bill. Pros.....our superb cabin - see below; the comedy acts; the speciality restaurants; Cons.....bogan, unruly, loud, ill ... Read More
We wanted a break after the exhaustion of Christmas and New Year. A short comedy cruise seemed to fit the bill. Pros.....our superb cabin - see below; the comedy acts; the speciality restaurants; Cons.....bogan, unruly, loud, ill mannered adults. The zillions of kids were great in comparison! The ship has been extensively refurbished and seems to work, except the atrium and main public areas are still to small for gatherings. The couple of bars are of a good size and well furnished. The Dome seemed to be empty most of the cruise (what a waste). Duty free area is full of the usual suspect gold by the inch and other junk. The bars are OK, but a couple of the bar staff need manners-training. I'm a wine drinker but unfortunately only the bottom of the list wines were available by the glass in all the bars and the theatre. You have to go to the speciality restaurants to get a reasonable glass. The comedy shows were great....two family shows and one 18+ each night in the Marquee. In spite of the rules, an few minor arguments broke out over passengers reserving several seats for friends. Music groups abounded in the lounges each evening. But nothing during the day. For two days passengers are captive on the ship and it would have been nice to hear a pianist, or a quiet group in the afternoon. The Waterfront restaurant was a great disappointment. The meals we had were bland and unimaginative. A couple of the staff had attitude problems. I don't complain but on one occasion for dinner here we were ignored for a good length of time and had to call the supervisor. There was a great wine tasting on the second day. It's a pity the good wines tasted were not available by the glass anywhere. Luke Mangens restaurant was superb, as was the Shell and Bones seafood restaurant. A great seafood platter for 2 for $50. We buzzed through the Pantry which seemed to have fresher, and more interesting food than the main restaurant. But too small for the passengers. There was no Nic and Toni's as mentioned on the Cruise Critic review. We rarely ventured to the top deck which was for families, kids and fun seekers having a great time. The movies on the big screen were new releases, and of excellent visual and audio clarity. Most fellow passengers were Aussie families and friends. Few singles or gay couples to be seen. There were your usual loud mouth, singlet clad bogans. No problem on the top deck and in the pool, but there was supposed to be a dress code and if the code states long trousers and collared shirt after 5 then why is it not policed? There is a choice. Up stairs dress as you like, down stairs in the evening...be decent. Many people were not. The Gatsby evening was a lot of fun. The white party not so much. Special theme party on the first night is not sensible. Read Less
Sail Date: December 2017
Prior cruising with Princess, always excellent service and food. Entertainment needs tweaking, but okay for 1st time cruisers, as can be repetitive from prior cruises. Steward service very good....friendly and professional. Restaurants ... Read More
Prior cruising with Princess, always excellent service and food. Entertainment needs tweaking, but okay for 1st time cruisers, as can be repetitive from prior cruises. Steward service very good....friendly and professional. Restaurants are excellent, with superb menus and quality food. Wines expensive in dining rooms. Buffet food excellent with brilliant variety and very good food and drink service. Bar and coffee areas are spacious, again with excellent service......a coffee card is a must. Plenty of bar areas to spend time in for coffees, teas, hot chocolates, really nice cocktails, and good selection of beers and spirits. Wheelhouse Bar has two-daily happy hours....buy one drink, get the next for $1 ((fill up your cabin fridge!), includes bottles of bubbly (unopened). Majority of service staff seem to enjoy their jobs on Princess, being ever so helpful and friendly, and knowledgeable. Book at the right time and get good on-board deals....complimentary balcony breakfast, complimentary wine, and complimentary Steakhouse Resaurant meals. And, if you play the pokies enough, you’ll get free play on your next cruise. Overall, Princess know how to look after cruisers. Read Less
5 Helpful Votes
Sail Date: December 2017
This is not going to be a glowing review of what a nice cabin we had, what good food, etc. because it was a horrible two week holiday cruise on the Sick...Sea Princess. My review is about the deplorable conditions and lack of ... Read More
This is not going to be a glowing review of what a nice cabin we had, what good food, etc. because it was a horrible two week holiday cruise on the Sick...Sea Princess. My review is about the deplorable conditions and lack of accountability on the Sea Princess that allows for the spreading of the norovirus. Our cruise ended today (January 4, 2018) as we arrived back in the port of Brisbane after sailing around New Zealand. To my surprise, all the local radio and Brisbane television stations were broadcasting on the news that over 200 cases of norovirus were reported on this cruise of the newly refurbished Sea Princess. I don’t think the news broadcasts though did a good job of telling the whole story. Many passengers did not report being sick because if they did, they would be required to pay outrageous medical bills and be quarantined in their cabins for days missing out on the voyage. My guess is there could have been way over 200 cases, maybe hundreds more. The Captain claimed nothing like the numbers the press were reporting. Every day he announced the number of cases which varied from 18 to 44. A far cry from what the press were claiming. I saw first hand on four occasions people throwing up in public spaces and barf bags were in abundance on staircase railings even during calm seas. Having cruised for many years I have never seen anything like this! The cruise over Chrismas and New Year’s was spoiled especially for many sick people and their companions and no apologies were ever made...the passengers got all the blame for not washing their hands well enough! Other passengers were in fear that they may be the next to come down with the virus. All the while the ship was not ship-shape by any means allowing germs to spread. It was dirty in so many places, some examples being the dining rooms and Horizon Court buffet all had new carpets that never seemed to be vacuumed so tufts of carpet were everywhere; the outdoor grill and swimming pool areas had sticky decks where drinks had been spilled and food dropped and no one rushing to clean up for days; food handling taken over by attendants in buffet but not enforced with passengers helping themselves; babies in the pool in dirty diapers. With the norovirus on the ship you would think the crew would be doing everything in their power to try to get the epidemic under control but they certainly did not and seemed totally disinterested. There is good reason for calling this just another Pademic Princess Cruise. It certainly would behoove Princess to really clean up their ships and lacksidaysical ways. Other cruise lines do not have these serious health issues at the rate of Princess. Yes...I am angry! Sad too that what should have been a wonderful cruise was my worst cruise ever. Concerned as well that many elderly people put their lives at risk by sailing on the Sea Princess and becoming very sick. Now being home and seeing on television that our cruise was much worse than the Captain made it out to be makes me feel Princess just does not care. Instead of ‘Coming Back New’ as Princess claims in their advertising, the passengers ‘Came Back Screwed.’ Time for Princess to be honest with passengers and take some responsibility for the norovirus on their ships. Read Less
Sail Date: December 2017
To celebrate Xmas and new year and to see Milford sound from our balcony which was so great & beautiful enjoying the company of outer people , making new friends. See other from the world cruise as well as the crew members experience ... Read More
To celebrate Xmas and new year and to see Milford sound from our balcony which was so great & beautiful enjoying the company of outer people , making new friends. See other from the world cruise as well as the crew members experience the ports such as Christchurch ,Auckland , Napier having fun in the vintage car being a Queen going around the towns ,to see a new suburb grown up from the earthquake in 1930 ,to experience the sea life and tower in Auckland was a wonder . No we didn’t have any kids or teenagers,but see that they were having fun , Like the on board games , enjoyed been waited on so I didn’t, have to cook , but disappoint in some crew (cafe members )not listing to me about my chai tea with soya milk as I do have a reaction with the mixed milk Well I only hope that they will know next time Read Less
2 Helpful Votes
Sail Date: December 2017
We chose this cruise to get a taste of New Zealand & because we had been advised the Sea Princess was a beautiful ship. After sailing with P&O & MSC prior to this cruise however, we were a little disappointed with our ... Read More
We chose this cruise to get a taste of New Zealand & because we had been advised the Sea Princess was a beautiful ship. After sailing with P&O & MSC prior to this cruise however, we were a little disappointed with our experience on the Sea Princess. Aside from the outbreak of the norovirus, which we fortunately didn't catch, the restaurant menu was very disappointing. It hardly seemed to change whereas other cruises we've been on had theme nights of food on the menu. The food was quite plain & inedible at times. We decided to eat in the buffet mostly, but even though there was lots to choose from, it was always the same. Our outside cabin was quite small. Here again on P&O and MSC we always had a couch in our cabin, but only one tub chair on the Sea Princess (for 2 people) and just as well we're not large people because there wasn't any room to spare either side of the bed. A point of caution, be careful to choose a cabin of 55 sq ft, not a 47 sq ft cabin. Our steward did a great job of getting around our bed to make it each morning. Still don't know how he did it. The ship also lacked shops so not much to browse. The staff on the ship were very good so no complaints there. The entertainment in the theatre was excellent. There was no one monitoring the library, so considering the outbreak of the norovirus, it was concerning to see the turnover of books without any cleansing the book covers. Also one of the cabin boys advised us they're not allowed to wear gloves when cleaning the cabins because passengers would question why they need to wear gloves. My query is, why are they NOT wearing gloves when there's an outbreak of the norovirus. Also, why were they not wearing protective clothing when entering each cabin, for their own protection, as well as the passengers. I wear gloves when cleaning my house. The cruise line needs to review their health & hygiene policies. This cruise has definitely ended our cruising days. Read Less
Sail Date: December 2017
I particularly wanted to cruise in Milford Sound and Fjordland - absolutely spectacular. On a previous visit to NZ by bus, I was unable to get into the Sound as the road was blocked by snow - so the scenic cruising was a real treat. ... Read More
I particularly wanted to cruise in Milford Sound and Fjordland - absolutely spectacular. On a previous visit to NZ by bus, I was unable to get into the Sound as the road was blocked by snow - so the scenic cruising was a real treat. The entertainment on this cruise was the best I've ever seen, especially the 'Encore' show, with visiting opera singers. I enjoyed it so much I went to both sessions!. The staff throughout the ship were efficient and friendly. It was good to have regular updates about sickness, also to see the extra precautions and safely measures that were in place. As a solo traveler, I appreciated the dining room staff, who ensured I was seated with friendly people. Anytime dining is ideal for singles. I have often recommended Princess cruises to friends, and when I plan my next cruise, it will definitely be with Princess. Read Less
2 Helpful Votes
Sail Date: December 2017
We originally decided to choose the Dawn because the family friendly facilities and activities appealed to us. This was our first cruise, so naturally we were excited with anticipation and certain expectations. The pantry restaurant which ... Read More
We originally decided to choose the Dawn because the family friendly facilities and activities appealed to us. This was our first cruise, so naturally we were excited with anticipation and certain expectations. The pantry restaurant which was inclusive of our fare seemed appealing at first, with selections and choice of various flavours of dining tastes. As the days went on the food became repeatative and average. I noticed the trifle looked like they recycled left overs and put it together to fool us into eating a different trifle. Breakfast not bad nice to have bacon and eggs, but scrambled eggs were cold. Pastries seemed quite bland. The ship itself being the size it was, encouraged you to walk a distance to get where you were going. Various areas and structures badly needed painting, or repairing, I spotted cracks peeling paint, on beams, walls etc. A highlight was the outdoor pool area, great for the kids, waterpark nice, slides good pool a little small. Large screen good for movies out on deck. There are amazing vantage points for taking photos especially front of boat on deck 10. The Edge activities are great for kids and adults. We paid $116 for a gold pass unlimited for our 14 yr old. He really became much more active. It’s good too to give the parents some down time.We only had an inside cabin, no windows. At first when we arrived we noticed only two single bunk beds made up. We had our 14 yr old with us. We complained as the sleeping arrangements didn’t suit our situation. They wouldn’t allow the third top bunk to come down for safety reasons. We were adamant and demanded a queen bed( two singles really put together), and a roll out bed for our son. So really get the point across if you’re not happy. We got our “queen” bed and single bed. Not much room in cabin but I thought there was plenty of storage space for clothes. There were drawers and four hanging spaces for your clothes. I recommend you take your own pillow, as we found the pillows thin and therefore got sore necks.Everyday you would receive a newsletter for the days activities, which was good, the entertainment team were awesome, always in high spirits, the shows were always packed I thoroughly enjoyed them, you can order a drink just before the show with roaming waiters but sometimes hard to flag them down when there’s a full house get there early for good seats and to get served by the waiter. I took part in the hypnosis show absolutely fantastic. The service everywhere was always friendly and impeccable. Our stewards always smiled and knew our name and were only too happy to assist us with whatever we needed. We gave them a tip daily. A few tips on Port disembarking, and tenders. When going ashore by tender, it pays to get up early get organised, pack sunscreen, water, etc, get to breakfast early, and head to the meeting point, in our case, the promenade level 7. If you get there first or earlier you will get on the tenders earlier. If you get there late you will be lining up. Then you are handed a ticket number and told to wait in the atrium till your number is called. So the later you get to the promenade the longer the ticket call. Anyone doing the New Caledonia, Fiji, Lifou, Vanuatu trip, the first mentioned island is great for snorkelling, and relaxing but not too much to do, Fiji, great for shopping, the currency was good $1.58 to our Australian dollar so we got a bit more back on exchange. Keep your wits about you, don’t carry valuables in your pockets as you may get pickpocketed, my son almost got robbed, ushered into a back room while trying on a chain, but he rushed out so a close call. If you get off in Fiji be prepared to say no because you be approached by locals trying to pursuade you to go to a particular shop, don’t buy from on street shops go into shopping centre, to avoid getting ripped off. But we enjoyed the shopping off the street. If you hop into a taxi as you get off the ship, the driver will try to get as much money out of you by wanting to drive you around and into the country ( good chance of being robbed). We walked everywhere it wasn’t far from the ship anyway. Port Vila the best stop save some money for this one! Great tours, they have a Nike shop good value for money, we went to the blue lagoon unforgettable experience especially for the kids highly recommended. I wanted to spend longer in Port Vila, when you dock they have markets dockside great variety and I bought some beautiful dresses there. Oh and it’s a good idea to purchase the drinks package if you’re someone who would love to laze by the pool and sip on a cocktail, or not worry about how much you’re clocking up in cost. We regrettably didn’t get the drink package because my partner thought my $300 on board credit would last me 12 days. Nup we ended spending around $2000 which was too much last two days we ran out of money so I was miserable not being able to enjoy cocktails near the end of the cruise. We spent $200 in one night at the white party yikes so least with drink package you can relax and have as many cocktails as you like. We bonded with the staff so when disembarking in Brisbane I cried because truley speaking the staff really do make you feel special. The waterfront is better than the pantry but you need to book your table. Better quality and slightly better variety. Well sorry this is a long review but from one first timer to another it’s good to know this stuff before you go so you are better prepared and in for a more enjoyable experience. Happy travels and bon voyage. Read Less
7 Helpful Votes
Sail Date: December 2017
Have just come off Sea Princess. Travelled from Brisbane to New Zealand for second time. Chose this cruise as we have been on Sea Princess before and enjoyed it both times. Were able to get into Fiordlands both times. The revamped ship is ... Read More
Have just come off Sea Princess. Travelled from Brisbane to New Zealand for second time. Chose this cruise as we have been on Sea Princess before and enjoyed it both times. Were able to get into Fiordlands both times. The revamped ship is lovely. The rooms have been renovated to a lovely standed and the bed was something else. So soft you just sank into it. Yes, there was a smell of effluent at times but hey, with 3000 people using the toilet at least once a day what can you expect. It wasn’t there all the time. Only ate at Horizon Court for every meal and could not complain on anything. Plenty of variety. Very attentive staff. Only thing I could complain about was I found for me there were too many movies that targeted mainly males, also I think a printed movie guide for the TV in each room telling the times they start would be a good idea? All in all a great cruise and will be doing more cruises with them. Would LOVE to see a cruise from Brisbane to Tasmania, as would a lot of people I spoke to. Embarkation and Disimbarkation very very quick. Stayed in B617 Read Less
1 Helpful Vote
Sail Date: December 2017
Family & Friends were cruising together, When we dined at the water front for dinner the service some nights was quite annoying night 1 we waited for 15 minits for a drinks waiter to turn up but out meals arrived first. Second night ... Read More
Family & Friends were cruising together, When we dined at the water front for dinner the service some nights was quite annoying night 1 we waited for 15 minits for a drinks waiter to turn up but out meals arrived first. Second night meals arrived finished off first course was nice but need to ask for some bread buns for our table. Yoga went to attend willing to pay the $14 per class but come on a dance floor with Laser Tag going on in the same area and the Yoga on the beach was meant to be a 7am start only to be told it is now 10.30 am hot as and high tide should be a free classes under the conditions supplied. Movie night was great the first 2 nights on the top deck but Planet of the apes 3 night in a row PLUS on the tv channel as well one of the same night . Transformers was the advertised movie a lot of people had set up early and when Planet of the apes started 75% walked away in discuss. Do it again TBA Read Less

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