Pacific Encounter Review

4.5 / 5.0
56 reviews

Worst cruise experience

Review for Transpacific Cruise on Pacific Encounter
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Sam Hsu
6-10 Cruises • Age 30s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2024
Traveled with children

1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement.

2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one.

3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the staff serving the roast chicken rolled his eyes on me when I asked for drum stick only.

Cabin Review

Dated, mouldy bath tub, toilet smell like aged urine

6 Helpful Votes
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