My partner and I saw the advert in the newspaper and were attracted by the price, which was a lot lower than normal. We contacted the agent and booked. The only complaint I have is that we had to fly from Heathrow Airport which added £146 to our travel costs. Gatwick would have been a pleasure by comparison. The cruise itself was an absolute pleasure. The ship (Avalon Visionary) is beautiful, the crew extremely helpful and pleasant and the overall content of the itinerary was great with a lot of choices.
The captain, Thys van der Lee, was always very friendly a and spoke to the guests often. He certainly had an eye for quality service (which is easily explained by the fact that he comes from the same country and city that I came from !!!