We use this cruise line when we take my mother inlaw on a yearly get away. In the past have had no major problems or issues. This cruise however was the Worst experience I have ever had in 20 years of cruises. I will never go back, I'll stick with Princess or Royal Caribbean.
The food on this cruise was awful, the buffet was tasteless, and they have no variety, same thing over and over, and just a few selections, no pineapple or watermelon until last day, Unripe (green) canteloupe, Desserts were tasteless, and all you could choose from was cake and hard cookies. Fine dining not much better, after screwing up our dinner time, we were informed we would have to check in every evening to fine us a table.
Guys Burgers was the only thing worth eating, however they closed at 6pm.
Cabin only cleaned once a day
Lines, lines, more lines