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Itinerary. Ship is too small inside to accommodate over 3500 guests. Service sucked. Food was mediocre. Wont go on Norwegian again ever. No world series showed which was not a good idea. Cruise director sucked. Halloween costumes party should of been in Theater. Bad organization with everything. Venues not enough space to accommodate guests. Lines too long. Dining room service 2 hours to eat was awful even though I had a reservation. The elderly was not taken care of and made to fend for themselves. Captain lacked communication skills. Guests services was not run properly and phone calls to guests services from state rooms was unprofessional being hung up on after several calls to front desk. Bathrooms were dirty. I believe the Getaway needs another ren0vation Not enough guiet space availability. Entertainment was not very good. Burn the Floor and the country show was the best on the ship. Slow services. Tips advanced so why give good service we got our tips what do we care. That's your staff's attitude. Sanitizing was not controlled like other ships.

Cruise ship terrible and slow service

Norwegian Getaway Cruise Review by Yank7911

2 people found this helpful
Trip Details
  • Sail Date: October 2019
  • Destination: Transatlantic
  • Cabin Type: Inside Stateroom
Itinerary. Ship is too small inside to accommodate over 3500 guests. Service sucked. Food was mediocre. Wont go on Norwegian again ever. No world series showed which was not a good idea. Cruise director sucked. Halloween costumes party should of been in Theater. Bad organization with everything. Venues not enough space to accommodate guests. Lines too long. Dining room service 2 hours to eat was awful even though I had a reservation. The elderly was not taken care of and made to fend for themselves. Captain lacked communication skills. Guests services was not run properly and phone calls to guests services from state rooms was unprofessional being hung up on after several calls to front desk. Bathrooms were dirty. I believe the Getaway needs another ren0vation

Not enough guiet space availability. Entertainment was not very good. Burn the Floor and the country show was the best on the ship. Slow services. Tips advanced so why give good service we got our tips what do we care. That's your staff's attitude. Sanitizing was not controlled like other ships.
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Cabin Review

Inside Stateroom
Cabin ID
Too noisy
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins