Transatlantic Cruise Reviews

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Good but zero entertainment.

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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Barrygoodman 1961
10+ Cruises • Age 60s

The shows put me to sleep. Zero real entertainment. Being on a ship with the London group has been a disappointment to say the least. The NS that the plastering is still closed is unacceptable. If your vacation is to eat, sleep and crap this is the cruise for you. High tea is good. Room, house and waiter Service is excellent. The rooms are a bit larger that a broom closet. Their constantly ...
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Sail Date: June 2024


A culinary heaven on the sea

Review for a Transatlantic Cruise on Explora I

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lujoleasing
10+ Cruises • Age 60s

For a start I must say the Ship for being very new , it fails in many aspects for a passenger . the new law of high windows circling the common areas is a draw back , you end up looking at your self at all times instead of the sea , you must crawl up to get a bit of the breeze , I felt it bit understaffed and we were only 560 pax on this sailing Panama to Miami , the entertainment or ( ...
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Sail Date: May 2024

Traveled with children


What happened to continuous improvement?

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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cruzmann
10+ Cruises • Age 70s

My last voyage on this ship a few years ago was at the same time of the same month on the same itinerary so the comparisons should be valid. First, it was a very nice cruise and we sat at a great table for eight with a mix of voyagers from the USA, Canada and Germany. The ship was spotless and our room steward was the best we have had in years. Unfortunately, the rest of the trip across the ...
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Sail Date: May 2024


Take Holland America

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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cbr1636
6-10 Cruises • Age 40s

I complained on the first day about the controls in my room for a/c. Was told they would be looked at. The next six days at sea I needed heat. I complained four more times. I was given a blanket. My room temp was about 64 degrees. Cold. No heat ever came from the vent. The food was bland and terrible. English comprehension of most staff was poor to substandard. Case in point. Numerous times I ...
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Sail Date: May 2024

Traveled with children


Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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Chinny724
First Time Cruiser • Age 70s

It went beyond all our expectations. The majesty of the liner itself, we first saw from the train we traveled on, being greeted on board by uniformed staff was very impressive indeed, the opulent interior and A Princess balcony cabin…. Wow…. Food, service and facilities were amazing and a great many menus to choose from, and lots of alcohol free beverages to choose from free of charge. . And we ...
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Sail Date: May 2024


Poor practice bad customer service

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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Kgscad
2-5 Cruises • Age 60s

Settled my on line account with a debit card...several hundred...then surprise surprise today they have debited almost the same amount! Leaving me overdrawn...thankfully my bank contacted me. I rang Cunard and they blamed the bank and said it was ' preauthorised" not held by them and the bank would return in 7 - 10days...the money is gone and no reply to my emails as yet...left a bad taste. ...
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Sail Date: May 2024

Traveled with children


Mainly a Corridor Ship

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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Lee-Jane
10+ Cruises • Age 70s

The embarkation went well better than getting out . I find this Ship beautiful but hard to find places you need to go . Full of stairways and corridors to get to where you want to go. After 3 days you finally get their idea. The food was good and the attention given to people was very nice. The TA is not for me to long without seeing anything else. The weather was nice the first and last day ...
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Sail Date: May 2024


QM2… a Fading Oceanliner

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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markgpearse
10+ Cruises • Age 60s

I have been sailing on the Queen Mary 2 since 2017. This trip was my sixth crossing, my first eastbound. The good… The ship’s Internet service has been upgraded to Starlink and performed great. However, logging into the internet and accessing MyVoyage is cumbersome. The ships personnel while overworked and stressed are generally very polite and helpful. The bad… Service in Britannia was ...
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Sail Date: May 2024


Iconic Crossing, Poor Service

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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ICEX21
2-5 Cruises • Age 40s

Having completed my very first Transatlantic crossing back in May 2022 whilst also having a magical time on my very first journey on a ship, I was so eager to get back on board I booked this crossing bringing some friends along with me. While I still had a fantastic time on board the ship, there were a few things I was really disappointed with and I was shocked at the decline of the service ...
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Sail Date: May 2024


The Bucket List Adventure

Review for a Transatlantic Cruise on Queen Mary 2 (QM2)

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AMch
2-5 Cruises • Age 60s

We were new to cruising and our first adventure was Transatlantic Westbound on the Queen Mary 2. Here is our story which hopefully will answer a lot of the questions that we had before sailing. It’s a big read but we hope it helps you if it’s to be your first time. We took sailings 412A & 412B. Back-to-back Hamburg to Southampton & Southampton to New York in late May 2024 and we loved ...
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Sail Date: May 2024


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