I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!!
The highlight, which we went to twice on a five night cruise, was Le Petit Chef. THAT was something else. I think the price is a bit high, but we still went back a second time. I have no idea where you would find this experience other than here!
I booked this 2 years ago to take my 92 YO Mom on a cruise. She had a companion who helped her a lot. The interior spaces are fine, but the exterior need scraping and painting. I understand they did an "upgrade" but I only saw Celebrity "normal". I think most of the improvements went into the high end suites (we were in a S2) and common areas that need their normal carpet change etc. They certainly didn't do much to the superstructure.
I was disappointed in the buffet offerings and quite frankly, after all this time, the Luminae menu needs help. X needs to check the demographics, I believe that they will find many of the Suite guests are repeaters. We need a more variety because even though the MDR is offered, that is getting pretty lame too. No more JVS meatballs etc. Still, James, our waiter would give me meat sauce from the MDR on the Oriechetta served in Luminae. THAT is the level of service in suites! You get what you pay for.
Mom was in a wheel chair and the staff went out of their way to have patience while she slowly went from wheel chair to a table chair. Several people asked about taking the elderly, X will help all they can. We rent a scooter, we have had them successfully before, but this one was a bit too peppy. It scared her so she wouldn't use so we pushed her.
We used the Airport transfers. The bus staff would not help her, they left it to the companion. Please note, this was a family friend, not a service person. They dropped them off at American instead of Southwest.
There was a bit of noise above us, but I was usually so ready for bed I slept through it. I am glad that our next trip is on deck 8.