This was our first river cruise and based on our experience, certainly not the last. Despite record low river levels at both ends of our trip that required more motorcoach time, Avalon went above and beyond to make up for something that was out of their control. Extra excursions at no charge, partial refunds and their overall willingness to bend over backwards for their guests makes them the go to cruise line in my opinion.
Our ship, the Vista, was a pleasure to cruise on. The crew was very attentive at all times. The food and service in the dining room was fantastic. Wine selections were all excellent. Stand outs for us were Lucas the maitre'd and our server Steve. These guys made every meal memorable.
Our stateroom was roomy and comfortable. Always clean and well stocked. We even had laundry done and it was finished the same day.
Lastly, our time on this trip was virtually flawless primarily due to the tireless work by our cruise director Ana. She was a pro from beginning to end, taking great care of all of us. And still smiled despite taking a "beating" by a few guests over the river levels. Some people just don't get it...
All in all it was a marvelous experience. We can't wait to do another river cruise and it will most definitely be with Avalon.
Very well appointed. Even with the twin beds pushed together it did not feel cramped. And the attention provided by our attendant (Stella) was outstanding.