My review is based on past NCL experiences as we are Gold members on NCL, have sailed on Royal Carib, Princess & Celebrity, most of our cruising has been on NCL, as we liked the food, freestyle and restaurants. The cabin, room steward and some of the food/bar servers were exceptional and I feel sorry that they are subjected to management policies that have impacted NCL experience. The food has gone terribly downhill, I had to return my meal in the French restaurant as I could not even cut the veal with a knife it was that tough. Always loved Cagneys, but that has also suffered from management trying to cut expenses. The potatoes au gratin were like tasteless cardboard, could not eat those. Sauces served with meat were tasteless. The buffet is SO unappealing to even look at no less eat there, dried out burgers sitting out for hours, what used to be lox and capers is now a dollop of pink cream cheese with one caper on top of it. In the main dining room, again rationing capers 4 at most. French onion soup in main dining room has no cheese on it at all, instead they told us the cheese is baked into the crouton floating in the soup, just terrible did not even eat that. Top it off with how can you make a dessert look and taste unappealing, NCL can do it. Tender wait to private island was too long and crew staff loudly arguing among themselves in the main dining room and the tender to private island, very uncomfortable. NCL pool area has always been tacky looking and I did not go into their pool. Some cruisers at the pool very downright rude and absent any manners. Cruise director was just okay.. everything was extremely ear blasting loud from pool activities, bands to shows, the book I was reading was vibrating it was that loud....Gym is nice. Hoping NCL gets their act together, will give it one more chance before going back to Princess / Royal.