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We selected this cruise because of the Celtic destinations, and it did not disappoint.The beginning was a real positive as we encountered the most efficient boarding process we have encountered in 30+ cruises. I thought the customer service exceeded expectations, and may associates were outstanding, especially George in the Internet Cafe. The concept of flexing the two new restaurants for breakfast and lunch was well done, however the overall quality of the food served at dinner was poor, with the exception of the upscale Crown which was excellent. The two new restaurants, Steamers and the Rib Place were poor in both menu selection and food quality, and the attendance reflected it. Princess does understand customer needs and provides a comfortable stateroom, with sufficient storage space, and a laundry facility on board. The entertainment was good, especially the Princess performers, and the piano man, but it was a cruise of ports, not one we stayed on the ship. I think princess needs review the new restaurants, and add an oriental cusine. I most add that the tapas at the wine bar were great. As with the beginning, the disembarking in Southampton was well done, especially when you consider the emergency port change

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Caribbean Princess Cruise Review by water1519

5 people found this helpful
Trip Details
We selected this cruise because of the Celtic destinations, and it did not disappoint.The beginning was a real positive as we encountered the most efficient boarding process we have encountered in 30+ cruises. I thought the customer service exceeded expectations, and may associates were outstanding, especially George in the Internet Cafe. The concept of flexing the two new restaurants for breakfast and lunch was well done, however the overall quality of the food served at dinner was poor, with the exception of the upscale Crown which was excellent. The two new restaurants, Steamers and the Rib Place were poor in both menu selection and food quality, and the attendance reflected it. Princess does understand customer needs and provides a comfortable stateroom, with sufficient storage space, and a laundry facility on board. The entertainment was good, especially the Princess performers, and the piano man, but it was a cruise of ports, not one we stayed on the ship. I think princess needs review the new restaurants, and add an oriental cusine. I most add that the tapas at the wine bar were great. As with the beginning, the disembarking in Southampton was well done, especially when you consider the emergency port change
PrincessCruises3, Social Team, Princess Cruises has responded
We're glad you enjoyed your Caribbean Princess experience, water159! Our team strives to provide impeccable service to each and every guest, and we are thrilled that this was reflected on your recent vacation. We'd love to welcome you aboard again for another trip!
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
water1519’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC R742
the new bedding was great and the room very well maintained, The carpets are getting old, and need replacement
Lido Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews