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We chose to take this cruise because we really enjoyed our cruise last year on Freedom's sister ship Independence. We stayed in the same aft facing junior suite as we did on Independence. Our expectations were surpassed on a daily basis. Port Canaveral was confusing. All of our documents gave numbers for the port locations but the signage going into the port was all in letters. We figured it out after a couple of u- turns. We arrived at 10:30 and were on the ship within 15 minutes. We elected to carry our own luggage off the ship and were on our way in the car by 7:30 am. The ship was in good shape and we frequently saw crew cleaning, painting and doing general maintenance. The size and layout of the Freedom class is ideal for us- not too big, not too small and not too crowded. We rarely encountered a line for anything. Our cabin was very comfortable and was kept nicely by our cabin attendant. We like the aft facing suite for the larger balcony and the view. It also tends to be quieter since it is at the end of a long hall and doesn't get much traffic. The food was excellent. Windjammer food was a better quality and variety than previous cruises. The dining room was about the same as last year. Similar choices on a fairly limited daily menu. Sabor was excellent. Our meal there was the best ever on a ship and one of the best ever anywhere. We participated in many of the ship's activities- contests, raffles, shopping, solarium pool area, spa, bars, casino, bands- as well as time just relaxing. We did not attend any of the theatre performances as we took that opportunity to do other things that were less crowded since many guests were in the theatre. The staff and crew were top notch. All of them looked us in the eye, smiled and greeted us no matter where they were or what they were doing. It was truly 5 star service. If we had a question and they did not have an answer they made sure to find someone who did. Our dining room servers- Henry and Youlando- were attentive and helpful with great senses of humor. Our cabin attendant- Erlinda- seemed like a family member to us always smiling and always quick to take care of anything we needed. We had shore excursions on Roatan and Cozumel. Both were good. Gumbalimba on Roatan was very interesting, fun and informative. It started late so we did not have much time afterward to do much more exploring. The America's Cup event on Cozumel was the most fun excursion we have ever done. Lots of fun and camaraderie. It also started late which did not leave much time for other exploration. The shopping on Costa Maya was excellent. All in all this was an excellent cruise that gave us memories that we will keep for years. We have already booked two cruises for next year.

Best Service on the Seas

Freedom of the Seas Cruise Review by jdclark56

10 people found this helpful
Trip Details
We chose to take this cruise because we really enjoyed our cruise last year on Freedom's sister ship Independence. We stayed in the same aft facing junior suite as we did on Independence. Our expectations were surpassed on a daily basis.

Port Canaveral was confusing. All of our documents gave numbers for the port locations but the signage going into the port was all in letters. We figured it out after a couple of u- turns. We arrived at 10:30 and were on the ship within 15 minutes. We elected to carry our own luggage off the ship and were on our way in the car by 7:30 am.

The ship was in good shape and we frequently saw crew cleaning, painting and doing general maintenance. The size and layout of the Freedom class is ideal for us- not too big, not too small and not too crowded. We rarely encountered a line for anything.

Our cabin was very comfortable and was kept nicely by our cabin attendant. We like the aft facing suite for the larger balcony and the view. It also tends to be quieter since it is at the end of a long hall and doesn't get much traffic.

The food was excellent. Windjammer food was a better quality and variety than previous cruises. The dining room was about the same as last year. Similar choices on a fairly limited daily menu. Sabor was excellent. Our meal there was the best ever on a ship and one of the best ever anywhere.

We participated in many of the ship's activities- contests, raffles, shopping, solarium pool area, spa, bars, casino, bands- as well as time just relaxing. We did not attend any of the theatre performances as we took that opportunity to do other things that were less crowded since many guests were in the theatre.

The staff and crew were top notch. All of them looked us in the eye, smiled and greeted us no matter where they were or what they were doing. It was truly 5 star service. If we had a question and they did not have an answer they made sure to find someone who did. Our dining room servers- Henry and Youlando- were attentive and helpful with great senses of humor. Our cabin attendant- Erlinda- seemed like a family member to us always smiling and always quick to take care of anything we needed.

We had shore excursions on Roatan and Cozumel. Both were good. Gumbalimba on Roatan was very interesting, fun and informative. It started late so we did not have much time afterward to do much more exploring. The America's Cup event on Cozumel was the most fun excursion we have ever done. Lots of fun and camaraderie. It also started late which did not leave much time for other exploration. The shopping on Costa Maya was excellent.

All in all this was an excellent cruise that gave us memories that we will keep for years. We have already booked two cruises for next year.
jdclark56’s Full Rating Summary
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Cabin Review

Cabin 7712
Roomy cabin with a real tub and shower as well as a walk in closet. Everything worked properly. We love the aft location which has a larger balcony and an incredible view. Some places list these cabins as having an obstructed view because part of the ship's structure goes around the back of the ship. We got used to that quickly and couldn't enjoy a balcony more.
  Freedom of the Seas Deck Plans

Port & Shore Excursion Reviews