1 Helpful Vote
Sail Date: November 2018
We chose this ship because of the itinerary, going thru the Panama Canal. Also we were attracted to the ports, but were disappointed that the first port (Puerta Vallarta) was changed to Ensenada. Ensenada has nothing to see or do, except ... Read More
We chose this ship because of the itinerary, going thru the Panama Canal. Also we were attracted to the ports, but were disappointed that the first port (Puerta Vallarta) was changed to Ensenada. Ensenada has nothing to see or do, except walk the streets and be pestered by vendors. Very disappointed that several of the FREE shows, including The Jersey Boys and the comedians, required tickets! This was not clearly communicated and we ended up getting tickets to the final show of Jersey Boys at 10:30 on night before disembarking! The theater on this ship only seats 800 people, and there were 4000 guests on the ship. Only four shows by The Jersey Boys..... so do the math. 800 guests could NOT see the show!! Poor planning! Hopefully this is improved for future entertainment. The complimentary restaurants were great, but all had the same menu!? Don’t know if this is the norm on Norwegian but no point in visiting all of them except for the decor. Finally internet service was horrible! We purchased the “unlimited” internet because my husband needs to keep in touch with his research lab. Three days of NO service and on other days, connections were extremely slow.....3-5 minutes to send a two-sentence email. Trying to connect to any web sites was almost a joke. With all the free time on sea days, was excited to work on family geneology but Could not do any research on common genealogy sites such as Ancestry or Fsmily Search. The ship is beautiful and had great staff. Stateroom was very comfortable. Loved the buffet! I do wish some cruises would offer other activities on sea days rather than just jewelry sales or art auctions. How about interesting lectures on a variety of topics, or free movies, Read Less
Sail Date: November 2018
Wanted to try a different experience from Holland America, which we find to be excellent, also, but the Bliss was a new ship, and much larger, with more activities. Overall, GREAT experience, but will try to give the positive and not ... Read More
Wanted to try a different experience from Holland America, which we find to be excellent, also, but the Bliss was a new ship, and much larger, with more activities. Overall, GREAT experience, but will try to give the positive and not so positive aspects of our cruise from L.A. through Panama Canal into Miami. Getting on the ship was a real trying event. Not sure if it was the port of L.A. or NCL, but it was disorganized and confusing from the bus provided from the airport by NCL until WE took our luggage to be processed. Once that was done, the process moved smoothly, but it was not a good first impression, and we wondered if that was an indicator of things to come. (It wasn't.) Cabin was great, dining options excellent, entertainment options OUTSTANDING, with exception of Havana, which didn't seem to flow at all. "Beatles" fantastic, as were the Jersey Boys. Dining options also excellent. Service and staff friendly and helpful. Soooo many helpful folks the list would be too long to name them all. Only two banks of elevators for 18 levels. One bank in front, one bank in back. None in the middle of the ship. Elevators not synchronized AT ALL. Usually very packed when it finally arrived after a long wait. Became a joke among the passengers. The good news about long wait and packed elevators is that MANY folks decided to walk the stairs instead of waiting, and so we walked off a lot of the calories the fantastic food on board provided!!! Logistics getting luggage on the ship to begin the cruise, and finding location of luggage getting off the ship, and finding and waiting on buses for the excursions seemed to be a weakness, but on the ship itself it would be hard to do much better. Coffee plantation tour was great. Cartagena excursion was a disappointment. Mostly promoting the guide's favorite shops, plus didn't even go to the Gold Museum that was listed. Several hours in heat on the go without time to look at any much except favorite vendors of our specific guide. NCL did make an adjustment for missing the museum when we pointed that out back on board, so NCL folks were responsive (partial credit back to our account), so we believe they were fair about that. We were not at all confident or comfortable with the way the lifeboat drill was handled. We assembled in one of the theaters as an assembly spot, not at the boats, (there would not be room at the boats because Deck 7 at boats is very narrow) The life vests were demonstrated in the theater, but were not in our cabins as with Holland America. While the need for them is almost non-existent, IF there were a need to abandon ship, I think it would not go well getting to theater, being issued a life vest, then finding the right lifeboat. Although the boat number was on the cabin swipe card, if a guest did not take the time to find the right lifeboat before needing it, I suspect the confusion of 4000 passengers not having life vests until they get to the assembly point would be very comforting. What if they became disoriented, or for some other reason never made it there, or to the boat. (Plus, 1700 crew members would be in the "mix"!) Would we do it again? Will we travel on NCL again? Oh, yeah!!! Best cruise taken so far, in spite of a few concerns. Read Less
Sail Date: November 2018
The staff could not be more gracious or helpful wanting the best for the passengers. The food in the regular complimentary dining rooms was for the most part as good as specialty restaurants and loved the option of smaller venues like ... Read More
The staff could not be more gracious or helpful wanting the best for the passengers. The food in the regular complimentary dining rooms was for the most part as good as specialty restaurants and loved the option of smaller venues like Taste and Savour. Another favourite complimentary venue was the Local, conveniently located near the Theatre for pre or post show dinners. The shows ranged from fair to fabulous with The Jersey Boys getting standing ovations. The decor was stunning and sailing on a new ship was a real joy. Despite the size with over 4000 passengers, there was never a true feeling of over crowding - except perhaps on excursion mornings out of the theatre which was still handled well. Due to weather concerns pre cruise, there were some port changes which, while disappointing, were of course beyond the control of NCL. Compensation for the changes were made through OBCs and appreciated. Would definitely choose the Bliss again. Read Less
Sail Date: November 2018
This was by far the best suites cruise we have ever taken! From the perfect service to the wonderful food and a beautiful ship it was excellent. We did not care for the pacific mexican ports but the cruise it self was everything and more ... Read More
This was by far the best suites cruise we have ever taken! From the perfect service to the wonderful food and a beautiful ship it was excellent. We did not care for the pacific mexican ports but the cruise it self was everything and more we could have wanted. If you are in the haven make sure you take advantage of the special elevator getting on and off the ship on port days it was so helpful not fighting all the people. We could have used a little more storage in our suite for clothes and things but it was done very well. The Haven food and service was so good no need to go any where else! Last this was our 54 cruise but First on NCL. We have been on many nice ships and have had great service but our stateroom attendant was the best we have ever had by far. The Race track was great as well and shows were wonderful. What can I say but thank you NCL for a wonderful time. Read Less
Sail Date: November 2018
Experiencing the Panama Canal with NCL seemed like a great idea, since NCL is my favored cruise line and the Canal was on my bucket list. My groups experience was mixed. This new ship is beautiful. Gone are the garish days of purple ... Read More
Experiencing the Panama Canal with NCL seemed like a great idea, since NCL is my favored cruise line and the Canal was on my bucket list. My groups experience was mixed. This new ship is beautiful. Gone are the garish days of purple and red; now is a feeling of sophistication. Most of the regular NCL line up of restaurants and bars is present, built in a purposeful way rather than looking like an add-on. Plus the addition of an observation deck was a plus for this cruise as the weather wasn’t always great. This new ship is “tender”. My sailing-captain friend used this term to describe how you could feel the waves. We liked that it felt like you were on the o unlike most large ships. We did notice that most of the specialty restaurants were mostly empty, especially Jimmy Buffet and Food Republic. Perhaps this is because NCL now does al la cart pricing for all but two of their Specialty restaurants. Some pricing isn’t a small up-charge from the cost of free meal (i.e. which are included in the fare). This is a large boat with lots of people, while you can usually find a spot to hide-out, some parts of the ship couldn’t handle the crowd, e.g. the theater, the buffet. Also by day 10 I was definitely feeling that the need to get-away. This was a 2 week itinerary. NCL changed the Mexico ports twice. And, time was very limited in a couple of the ports. The good: • There are new eating options. The BBQ place was tasty (we ate there twice (though the al la cart cost was over $50 for just me). Always like Teppanyaki, also went there twice. The chefs there were very entertaining. • Continue to like the Studios. This allows me to have my own cabin without a single supplement. The common area is beautiful. • Experiencing the canal. This was fascinating and beautiful, though it was very difficult to see through the crowd. • The new Observation Lounge is a great place to hang out during the day. They even offer food if you want a break from the buffet. What is up with people sleeping on all the couches though? • Breakfast in the dining rooms was tasty. They varied the menus each day. In the buffet area, there were lots of egg stations. • The service in dining rooms was outstanding (though sometimes slow in Manhattan). They accommodated all our various “custom” requests and acknowledged us on our return visits. The not-so-good: • In most of the restaurants, there were food warmth issues. All food from the Local pub was lukewarm. Even at Cagneys, some of the sides were not well heated. Why are all dips, dressings and sauces watery? Why did Ocean Blue smell so badly? Most of the fish we had in other places had a fishy taste (which has not been my experience on other ships). And, Food Republic was a huge disappointment, having the oddest sushi I have ever eaten. Everything there seemed pre-prepared and reheated. Finally, what happened to serving lobster? The shrimp served as part of my surf and turf at Cagneys was sad. • As with most large ships, the availability of elevators was not sufficient. It seemed at time that some were not running, i.e. staying on one floor (15 or 16). There were lots of scooters, which would fill an elevator. • All the bartenders, but a few, were very cranky and unhappy. There were no smiles, thank you or any other chatter. In week two, I started asking him or her if they were happy to be on the ship. I miss the days when we used to sign a ticket and set the tip. • The drink package is more limited than other cruise lines. It doesn’t include water, espresso or other specialty drinks. It was odd that I could drink vodka for free but had to buy bottled water for my cabin. • Shows were sold out on first day. Clearly the large crowd was not accommodated. • Although touted as having lots of on-board shopping options, there was no boutique with suits, sandals, shirts, etc. However there were lots of unpurchased watches and jewelry. • The time in Columbia was very short. Because of a broken down shuttle we only got to spend three hours there. Having already been to Mexico ports, this was an important stop. • While the race cars were fun, they seemed out of place and weren’t available most of the time. Plus the staff seemed overly cautious in taking control of all the cars several times during the race. I think the real estate could have been used as more outdoor or pool space which was tight on sea days. • CAUTION! When using a computer in the Internet Café, I was logged into someone else’s email account. The security of these workstations needs to be improved, e.g. it needs to clear pages, cache and cookies when you log out. And sadly, the Internet is still not great. Read Less
1 Helpful Vote
Sail Date: November 2018
It’s all about connections isn’t it? Whether it’s Danijel at Le Bistro, or Scott at Cagney’s, or Emelie and Mihai at the Manhattan they make you feel special. Like a VIP with each encounter! And the YUMMY YUMMY for your TUMMY ... Read More
It’s all about connections isn’t it? Whether it’s Danijel at Le Bistro, or Scott at Cagney’s, or Emelie and Mihai at the Manhattan they make you feel special. Like a VIP with each encounter! And the YUMMY YUMMY for your TUMMY bakery clones (twins) made our day, EVERYDAY of the Cruise! We wouldn’t change a single thing! Fantastic 14 days that we wish lasted longer. The NCL Bliss is flawless! Perfection at sea! The 15th deck is unbelievable! The food choices are fantastic! Entertainment is out of this world! The crew is the hardest working anywhere! Pilinda at the Atrium bar is so funny and nice. She’s our favorite! The places to “get lost” and just enjoy the ocean air are to numerous to count. The pools always have music and fun stuff going on. Simply a wonderful way to relax and sit back and get spoiled. NCL is the best! Read Less
Sail Date: November 2018
The Bliss will nickel and dime you to death, there is a service charge for everything, even at the Starbucks on board, never got to see a show, they were all sold out all the time. The Bliss should have left LA and went directly to the ... Read More
The Bliss will nickel and dime you to death, there is a service charge for everything, even at the Starbucks on board, never got to see a show, they were all sold out all the time. The Bliss should have left LA and went directly to the Panama Canal and did stops on the gulf side only, Mexico’s stops were really bad, will never do the Atlantic side again. The Bliss is the coldest ship I have ever been on, that being said the pay restaurants are really good, but it will cost you dearly, the casino has all the new style machines, and there is a line for everything, I felt like I was at the Magic Kindom at Disney, and the line to get off the ship, all I can say is WOW, one more thing, I am not a smoker but they should be ashamed of where they make the smokers smoke at on that ship, word of advice to the smokers, DONT GO ON THIS SHIP Read Less
Sail Date: November 2018
Wanted to go through panama canal, wanted large ship, upscale dining Cagney's and Japanese restaurant worth the experience, only "Frank" the comedian was great, other 3 comedians average, Jersey Boys-would enjoy the show if ... Read More
Wanted to go through panama canal, wanted large ship, upscale dining Cagney's and Japanese restaurant worth the experience, only "Frank" the comedian was great, other 3 comedians average, Jersey Boys-would enjoy the show if I could see it everynight, Joseph Reohm ( magician comedian ) absolutely awesome, as a veteran, I really appreciated the recognition on Veterans Day, Suzanne was a daily must for quiet musical entertainment, service and food quality was superb in all restaurants, Jenele was a great server and we requested her every night in the Manhatten room, plenty of chaise lounges around all pool areas, spas refreshing , could use more texas holdem tables, Guatemala was a horrible port ( most people felt the same), the education over the speaker system was important to our understanding everything as we went through the Panama Canal, Uptown show was outstanding, and the Beatles brought back memories when performing in the small club and even better in the bliss room theatre, this was our first cruise on Norwegian and we plan others, we even put down a deposit for another cruise. As a personal preference, I love dueling pianos, maybe you can add that to your night club entertainment Read Less
1 Helpful Vote
Sail Date: November 2018
We choose this cruise because it was a new ship going through the new locks of the Panama Canal. The crew were excellent and the majority were happy and helpful. The cabin was fine, we had a mini suite which had a nice sized bathroom. ... Read More
We choose this cruise because it was a new ship going through the new locks of the Panama Canal. The crew were excellent and the majority were happy and helpful. The cabin was fine, we had a mini suite which had a nice sized bathroom. The ship is too open and very loud. The free restaurants very noisy because they are so open. The entertainment was good when you could get a seat. Having to book for shows was inconvenient. If you didn't book weeks or months before the cruise you didn't get in or you could get in a standby line. Several of the smaller venues seat less than a hundred people and when the ship hold over 4,000 your chances of getting in is nil. The no pay lunch restaurants don't change the menu so that gets old after a few days. Breakfast at the buffet is a disaster with way too many people and not enough space. The ship had to dock in commercial ports due to it's size and getting from the ship to the towns required busses and once again 4,000 people on our ship . The lines were long and the buses not up to what we are used to. We ended up being bussed to one tour destination in groups of four in taxis which took overall two hours and therefore shortened our tour considerably as we were the last to get there. They didn't utilize the theatre for enough activities and over used the atrium where there were way too many people and too much noise. If you went to a customer service desk, shore excursion desk etc which were all in the atrium area you couldn't hear anyone trying to help you because of the noise of the activity going on. Very bad planning. All in all we saw what we wanted going through the Panama Canal but I doubt Ill ever go on Norwegian again and I won't go on any of the mega ships again. Too many people, and having to book for average meals and entertainment just doesn't make for a relaxing holiday. Read Less
Sail Date: November 2018
The ship is beautiful. Overall, we had a wonderful time. I was very happy to see that smoking areas have been reduced and that smoking is now contained in the casino. On past cruises, I would not spend any time in the casino due to the ... Read More
The ship is beautiful. Overall, we had a wonderful time. I was very happy to see that smoking areas have been reduced and that smoking is now contained in the casino. On past cruises, I would not spend any time in the casino due to the smoking. I was also happy to see that the Waterfront was also non-smoking. On a previous cruise on the Getaway, I was not able to enjoy this area due to the permitted smoking. I had a spa balcony and did make use of the thermal suite. It was wonderful. However, NCL should put a policy in place regarding use of the heated beds. There were guests that reserved these loungers for nearly the entire day. A limit of 30 minutes would allow more guests to enjoy this feature. I really enjoyed all of the entertainment, especially Beatlemania, Jersey Boys, and Prohibition the Muscial. Havana, however, needs work. The food was very good. We also ate in Q, Cagney’s and Teppanyaki. My husband has allergeries and the chef in Teppanyaki did a wonderful job in handling his food. However, the desserts in the buffet were lacking good flavor for the most part. The looped water slide needs a redesign. Many people including myself got stuck. We weren’t able to enjoy the race track. Although we had closed toe and full back shoes, we were not permitted to ride because the shoes had some cut outs (Merrill water shoes). The requirements were for closed toes shoes which they were. This was disappointing, as we did not have any other shoes that could be worn on the attraction. The multiple port changes were disappointing. The excursions offered in Ensenada were not interesting. The excursion we were most looking forward to in Costa Rica (waterfall trek and zip lining was cancelled prior to even leaving home. There was not a suitable explanation. We spent considerable time at Spice H2O. The staff was terrific. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 3.5 0.0

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