We cruise a lot and travelled on the Holland America line before covid and it was fine. However this most recent trip was disappointing and an exercise in money-grabbing. The menu did not change the entire trip, that is to say French onion soup was the ONLY soup on offer for the duration - how difficult is it to make another type of soup? On the first day I asked for the herring but was told it ...
Cabin: poorly working A/C, dripping with water on bedding. Moisture running of walls. Overhead bed hinges broken, bed leaning forward/downward. Bathtub would backup off and on. First couple days toilet didn’t work.
Used washroom off exploration cafe, only to have urinal contents flush on pants and shoes. Staff knew of problem, but didn’t correct. Didn’t offer immediate help with clothes and ...
We had a 24 day cruise on Zuderdam some years back and was okay.
Now HAL have add on costs for everything. Food in Lido and Dining Room all unseasoned with the chicken, pork and beef all tasting the same as it was all cooked together.
Sauces are added with a thimble measuring device and are also tastless.
Entertainment mostly guest entertainers that get a free part of cruise. ...
I choose this cruise for one reason only the ports of call, I was excited to get guided tours around, no thinking, no getting lost but after the third terrible excursion, I cancelled the rest of them. Cruise Asia is a terrible provider of excursions and does not even give a bottle of water all day. (note average age of traveler is 65+ and the hottest ports of call in the world)
The literature ...
We chose this cruise because of the itinerary although we had been to all of the countries that were on the itinerary as recent as on a river cruise in 2017 to Viet Nam and Cambodia. The embarkation took 2 1/2 hours of which was the longest embark that we had to endure after a long flight from US to Hong Kong one day prior. We were tired and hungry, but all of the restaurants were closed by the ...
This is our 1st Celebrity cruise, but it was my 11th overall. Definitely did not live up to my expectations. Since the ship was refurbished, we expected it to be nicer, unfortunately it was such a disappointment.
Cabin: we booked a concierge class. heat was broken. it was so cold. We called service desk and no one picked up the phone, so we went down to guest service desk & it took them about ...
The name of the game here is from embarkation to disembarkation "SELL SELL SELL". Penny pinching and extremely bad value for money.
Travelled Aqua Class - very poor experience - services advised in this class did not happen!
AMENITIES:
Robe - don't other cabins have robes?
Wine Classes - never happened!
Hair Dryer - Don't other cabins have Hair driers?
STATEROOM ...
In 2016, we enjoyed our earlier cruise with NCL Star for 21 days in a Suite and had absolutely no issues. This is what enticed us to take another cruise with Norwegian. This cruise with Jewel was only for 11 days from March 21 to April 1, 2018. The best part of the cruise is the fact that our Mini-Suite was kept immaculately tidy by our steward. The whole ship always looked tidy. Unfortunately, ...
We had sailed on Celebrity before but not on the Millennium. We wanted to go to China, Korea and Japan. We were really looking forward to it.
As soon as we got on the ship- we were very disappointed to see the outdated and dull decor. It was actually depressing- like a cheap motel. Only four stores on board when we expected more.
The interior of the main restaurant was dark and also out ...
For the most part we found service was not a priority throughout this cruise.
Have been on many cruises with many different cruise lines.
This was the absolute worst experience.
We will cruise again but never with Celebrity!!
Celebrity Millennium felt more like being on a cheap and rotting Days Inn on the water rather than a cruise ship.
DRINK PACKAGE
We had the drink ...