13 Helpful Votes
Sail Date: November 2016
1) too messy, need almost one hour to line up for landing and take shuttle bus.expecialy for busan south Korea. 2) Dining Room Menu all day are the same, every night took a long quene to wait, and food is salty and poor. 3) No ball ... Read More
1) too messy, need almost one hour to line up for landing and take shuttle bus.expecialy for busan south Korea. 2) Dining Room Menu all day are the same, every night took a long quene to wait, and food is salty and poor. 3) No ball pen and paper, sampoo inside the room. after ship departure, your luggage not yet reccived unti you have finishd your dinner. 4)Bumper car need to wait for an hour to play only 3 minutes. 5)Poor entertainment for Royal Theatre, 3 nights without any show 7)No enouge seating and dancing place for guests. 8)During night snack, you need to take a long queue to one counter only to bag the food, 9)YOU LOOK LIKE YOU ARE IN MARKET BECUASE ALL THE PLACE ARE TOO NOISY AND SOME CRUISERS ARE IMPLOLITE AND ALWAYS JUMP THE QUENE. 10) No more big cruise and Royal Carribram Lines, this is my second poor cruises in RCL. Read Less
20 Helpful Votes
Sail Date: April 2016
Itinerary and the reputation of SilverSea were our reasons for choosing this cruise. The itinerary was all we hoped for; the older ship and its management less so, based on flooded cabins. Embarkation in Hong Kong and debarkation in ... Read More
Itinerary and the reputation of SilverSea were our reasons for choosing this cruise. The itinerary was all we hoped for; the older ship and its management less so, based on flooded cabins. Embarkation in Hong Kong and debarkation in Tokyo were handled very well: easy, lots of direction and help, punctual. Our suite was sizable, with a walk-in closet that was very welcome. Staff service at all venues, and our butler, were outstanding. The food was good, though not as good as Oceania. Entertainment was good, but limited; the cruise director did double duty as a singer/comedian, and was actually not bad. One good lecturer, one mediocre. We noticed immediately, however, that the ship was in need of work: e.g., the deck railings were in serious need of varnish. Later we learned this ship is due to be "retired" next year, which may explain possible deferred maintenance. The problem arose on day 10 of the 16 day cruise, when we encountered high winds and heavy seas. That can happen. But this older ship was simply not "ship shape." Dozens of staterooms--our deck 5 starboard was the worst hit--were flooded by wind-swept rain and ocean spray that leaked through the veranda door seals, soaking the carpets (and some clothing and under-bed suitcases). That continued for at least 12 hours, with no solution offered to stop the leaks and no official communications from the captain. Inconceivably, very little, and nothing effective, was done over the remaining five days of the cruise as the soaked cabins became uninhabitable from the smell alone. We were offered downgraded accommodations (no balcony), but had to insist on getting some help moving. Even that cabin had a leaking window. No announcements by the captain, no meetings with ship officers, no remedial plans presented and no offers of help. Silversea, after several weeks, finally offered us (but apparently not others), a very modest and restricted credit toward a future cruise, hardly proportionate to the number of days we had no use of our suite. Amazing, and disappointing, for a high-end cruise line. My ratings below are for the first 10 days, before the ship and its crew were tested by stormy weather. For the last week of this cruise, most of these ratings would have been negative. I can only hope those sailing on the Silver Shadow this year enjoy good weather, and that at least the Deck 5 suites have been stripped and refurbished while in port. Read Less
3 Helpful Votes
Sail Date: March 2016
We close this itinerary because although we have been to Asia on many occasions we had not been to most of these ports. The ship had many highlights specifically the rooms were great as was the staff. There was a difference of opinion on ... Read More
We close this itinerary because although we have been to Asia on many occasions we had not been to most of these ports. The ship had many highlights specifically the rooms were great as was the staff. There was a difference of opinion on food,I enjoyed more than my wife. Every night you could special order a different appetizer or entree including lobster tails as many as you want,steaks caviar etc. one negative were the structural poles in the entertainment center where the shows were. Some of the ship excursions were not up to par but overall they allowed us to visit the area. Some of the snorkeling in the Philipines was great and others were awful. Would I recommend this ship,yes. We have been on Crystal,Regent , Silversea all have their good and bad points. Anyone of theses cruise lines are great. Seabourn charges for Internet $400 for unlimited whether 3weeks or more thus being on 5 weeks did not cost more. Regent includes a lot but when you compare prices I believe they are all the same. Read Less

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