American Queen Voyages New Orleans Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
3.7
Average
142 reviews
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1-10 of 27 American Queen Voyages New Orleans Cruise Reviews
Review for a North America River Cruise on American Queen
mclauthe
6-10 Cruises • Age 50s
Cruised on the Mississippi River, started in New Orleans and ended in Memphis. The cruise itself was great, no complaints and enjoyed cruising with predominately an older, more mature crowd. Ship is not recommended for someone traveling with small children or teenagers. Food was excellent and crew was very accommodating for my Celiac food allergy. Menu in the fine dining was clearly marked for ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! While we are disappointed to hear about the misinformation and long wait times, we're glad that you enjoyed your Mississippi River cruise with us. We will make...
Sail Date: August 2023
Review for a North America River Cruise on American Queen
Blasto007
10+ Cruises • Age 60s
Just came back from our first river cruise aboard the "American Queen" on the Lower Mississippi..
Pros:
Fantastic staff and fellow cruisers.
Better quality food than say Carnival
All inclusive
Laid back and comfortable atmosphere.
All American speaking crew is a BIG plus as it limits communication issues.
Great Bang for the Buck!
Cons:
Boat could use better maintenance ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We're so glad to hear that you enjoyed your time on American Queen. While we're disappointed to hear about the included shorex, boat condition, and food, we will...
Sail Date: August 2023
Review for a North America River Cruise on American Queen
IamAlyce
10+ Cruises • Age 60s
American queen River cruise, NOLA to Memphis. June -26-July 4, 2022
After years of ocean voyages, we experienced our first River cruise!
One night hotel and Transfer to boat included
We booked one extra night ourselves
We had a Nola tour. On boarding day, Very good info. Three stops.
Then Transfer to ship after tour
Our buses and drivers stay with us the entire time, they drive ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...
Sail Date: June 2022
Review for a U.S.A. Cruise on American Countess
johnmiller
10+ Cruises • Age 50s
NO INTERNET! You will have NO Internet the entire cruise. Make a note of that. And since you are out in the middle of a river, you will unlikely be able to get enough data on your cell network to make a difference. So, have everything you would need off of the Internet before you cruise. American Queen Voyages offers no help or assistance with this. And, the Purser's Desk is of no help for this or ...
Read MoreSail Date: September 2021
Review for a North America River Cruise on American Countess
Hummer13
6-10 Cruises • Age 60s
The ship is beautiful! Our room with private balcony was worth it. The food was plentiful and mostly good. The crew was mostly helpful. A few never smiled. (Bad contract maybe?) The Riverlorian was one of the best in the nation. Learned a lot. Entertainment on the stage was over the top. Weather was perfect! Room was well taken care of. Off ship Hop On Hop Off was good. Those are all the good ...
Read MoreSail Date: August 2021
Review for a U.S.A. Cruise on American Countess
CruiserFromMaine
10+ Cruises • Age 60s
We cruised on the American Countess which left New Orleans on May 16. Overall it was a good trip, particularly the entertainment and the dining.
The cruise included one night at the Hilton Riverside in New Orleans. This allowed for a conference room to be used for pre-cruise COVID testing. That part was easy and we got our results via email in about an hour.
Check-in was complicated by ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello CruiserFromMaine!
Thank you for your thoughtful feedback. We’re glad to hear that you overall enjoyed your voyage with us on the Mississippi River! It’s always nice to hear that the...
Sail Date: May 2021
Review for a North America River Cruise on American Duchess
rlv1939
10+ Cruises • Age 80s
As experienced ocean cruisers we chose this cruise up the Mississippi in late April to see some southern states before the summer heat. This year the heavy spring rains within the Mississippi watershed had created major upstream flooding; however, the only impact to our cruise was two of our docks were damaged and unusable and one of our planned stops was canceled.
Overall, the cruise was great ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Rlv1939! Thank you so much for the kind comments! We are elated to learn that you enjoyed your cruise. Chef Charboneau is absolutely a delight and you will love her latest cook book! ...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
Former Non-cruiser
2-5 Cruises • Age 70s
After having taken three ocean cruises, the cruise aboard the American Queen was a very nice change. We enjoyed the more personal service that is possible with a maximum capacity of 430 passengers. We appreciated the helpfulness and pleasant demeanor of all the staff we encountered.
The boat and its furnishings are very nice and seemed to be well maintained. The only equipment problem I noted ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Former Non-Cruiser, Thank you for your review and kind comments. Please know that we take our guest's feedback very seriously and are looking into your experience regarding the...
Sail Date: December 2018
Review for a North America River Cruise on American Queen
Rachel Wu
10+ Cruises • Age 70s
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company.
We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co.
We were waiting for the last minute deal , we found this cruise in a very short notice of departure.
the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Rachel Wu,
Thank you for taking the time to submit your review. We are pleased to learn that you were able to use your credit and experience cruising onboard the American Queen . We...
Sail Date: August 2018
Traveled with disabled person
Review for a U.S.A. Cruise on American Duchess
grandslamhomer
10+ Cruises • Age 70s
My wife and I booked a great 23 day Cruise up the Mississippi River. Teri Robbins the agent I purchased the cruise from at American Queen Steamboat Company Office, was AWESOME ! Every time I called or e-mailed her in the months leading up to the cruise, Teri always returned my calls or e-mails within a few minutes. I have never had a more honest, organized, and sincere agent, that I had with Teri. ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Grandslamhomer,
We are thrilled to hear that you had the kind of experience that our entire team works so hard to provide to all of our guests. We appreciate all of the detail you...
Sail Date: July 2018
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