1. Home
  2. Cruise Destinations
  3. Mediterranean Cruises
  4. Mediterranean Cruise Reviews

1,375 Mediterranean Family Cruise Reviews

Who could not get excited about being one of the first to sail a brand new ship?  The smell of the new carpets and furniture and how everything shined and glimmered was just perfect and it was a pleasure to sail her. However her maiden ... Read More
Who could not get excited about being one of the first to sail a brand new ship?  The smell of the new carpets and furniture and how everything shined and glimmered was just perfect and it was a pleasure to sail her. However her maiden voyage was not plain sailing and we were stuck in Southampton due to bad weather in the Atlantic, thus missing the port of Lisbon and overnight stay.   Yes this was very disappointing but when you saw the forecast you could understand why the captain chose to delay departure.. why take a brand new ship through a huge storm!? The ship itself is simply beautiful.  As soon as you board you are greeted by the stunning Galleria and it took us the whole first day to walk around and discover the ship.   Although I know its big it was bigger than expected  The ship was kept spotless throughout the cruise and it the design throughout is stunning.  From the signature crystal staircase to the impressive Galleria with the LED roof and the lovely pool deck, everything is beautiful.    Food and Drink - Expectations were low as MSC does not get a good rap for food, however the MDR food was well above par.   Food in the Buffet restaurant was also very good.   We found the speciality restaurants a little overpriced and also you could not use your drinks package in any of them (unless you are on premium deluxe package) so adding drinks to the cost would mean around €50-€60 per head which is not worth it given the MDR was very good anyway.   Bars were all very nice.  We loved the British Pub which was very authentic and also the Sky Lounge which was the most relaxing bar on the ship with the best service.   Entertainment seemed always be shoved in the Grandiosa lounge and never anywhere else.   Drinks package was a bit confusing..  so we took the easy package which allows you to have any drink up to €6 value..  easy right?  Wrong..  So in the British Bar you can have a pint of Heineken for €6 but if you want a pint of Heineken Lite for €6 you can't because this is one of many exceptions.   OK so if I want a drink that's €6.50 (like most are) then I just pay the difference, right?  Wrong, you pay the full amount! Fancy a tea in L'Atelier Bistrot lounge, watching the world go by on the Galleria..  this will cost you, even though the very same tea is available for FREE in the buffet area or the same coffee included in your drinks package..  MSC just don't do easy!  Facilities - It was a shame this is a winter cruise as the facilities outside are fantastic.   Thankfully we had great weather when we were in off the coast of Portugal and the ships outside space came alive.  The rope walk is fantastic!!  Very scary at first and a lot harder than I thought but once I conquered it I did it again and again.. and the views are breathtaking!   The aquapark is also really good fun with 3 slides which would wow both adults and kids.   The indoor facilities such as bowling and the virtual race car all acquire an extra fee and a large one at that.   If you want to do them all you need to pay well over €100pp.  Bowling for a family of four is over €60 for one hour with show hire!!    Keeping a family happy on this ship will cost you! In the safari pool there are fusball and ping pong tables which are free however you need to go to the other side of the ship to ask for the equipment..  like a lot of things on MSC this did not make sense! Entertainment - This is a mix of amazing, good and VERY bad.Firstly the amazing -  We went to the Cirque de Soleil show 'Eccentrics' and loved it.   My only complaint is it was too short, under an hour.   However well worth it. All the theatre shows were very good but short (35 mins), from an amazing pianist to the general shows put on by the dancers and singers.    Theatre is a little small though so on busy cruises make sure you book.  (easy to do on the screens around the ship) Now the bad - the entertainment crew were AWFUL!!   They all congregate in the Grandiosa lounge and either shout and dance like drug fuelled teenagers or drag you up to dance and then instantly look uncomfortable and uninterested.  The whole thing was just cringy and uncomfortable to watch.   Activities during the day were either dance classes, which were actually done quite well by two dance teachers, or games put on by the awful entertainment crew.   Quizzes were terrible with the crew (around 10 of them)  screaming down a mic and yelling and dancing at any given moment.  They actually turned an art quiz into a rave!!  This was cruise number 16 for me and by far the worst, most immature and unprofessional entertainment crew experienced.    Cabins  - We were originally in a cabin on the 8th deck with obstructed view.   The view itself was not an issue and its compensated by bigger balconies, however we were above the British pub and my parents were above the TV studio bar and sadly there is NO sound insulation so the music thumos through til 1am.   AVOID these at all cost!!!    Another negative about the cabins (all cabins) is the lack of sotrage.   Cabins seem slightly smaller than the most ships and the storage is tiny!   12 hangers for 2 people on a 7 night cruise!!!   Pack some from home if you don't want to double up.  Beds are very comfy though.  Lastly I cannot write a review without mentioning ZOE, the in room virtual assistant!   MSC, what a huge waste of money!!   Unless they use it to listen in on you I cannot see why they thought this was a good idea.. it was so pathetically bad it was entertaining.   The only thing ZOE can say is ask customer relations or turn on the info on your tv!!    So overall, and despite the delay, we had a fantastic cruise on a beautiful ship.  I loved the ship but am not a fan of MSC.. if this ship was Celebrity or even RCCL it would be the best.  Our sailing was just over 2000 passengers so my experience was quite unique.  I don't think it would be the same at full capacity and I fear it would be awful when full.   Even with 2000 it felt busy at certain times.  Due to lack of entertainment I would say this is more a summer ship than winter ship but that all depends on what you want out of the cruise.    Read Less
Sail Date November 2019
Boarding rather good and smooth. First contact with on board photographers: bit agressive and pushy. First vieuw of the ship: bling/bling, modern, cold feeling, huge.... few places to take a drink, to sit down and relax (in case of winter ... Read More
Boarding rather good and smooth. First contact with on board photographers: bit agressive and pushy. First vieuw of the ship: bling/bling, modern, cold feeling, huge.... few places to take a drink, to sit down and relax (in case of winter or bad weather). Cabin (balcony) clean. Size: a little bit small and cramped. TV very good with BVN for the dutch speaking. 'ZOE' is like 'SIRI'... only standard questions you can find on the internet. Balcony nice with 2 chairs and a little stool. Bathroom small with pump showergell and shampoo. No paper tissues. Shower good with nice hot water. Market place very crowdy but with a little effort always a place to sit down. Choice for breakfast good, lunch rather poor. Little bell on the table to call a waiter. Plastic glasses and plates (!!) brrrr. Dining in Cerisier was rather good, not great. Lots of tables close to each other. Very noisy. Real plates and glasses this time. Simple dishes. Had the eays drinks package incluced in our cruise price. What a joke! You get to pick everything below 6Euro: a few cocktails with standard alcohols, alcohol free cocktails, Heineken, 2 white, 1 rosé, 2 prosecco's and 2 red wines. Everything else you must pay! A drink of 6.50Euro: pay the total amount!! So not only the 0.50Euro above your 6Euro limit. RIDICULOUS! And a lots of their drinks are priced.... 6.50Euro. MSC pushes you in the direction of an upgrade... The shopping area is nice to wander around. Lots of speciality restaurants with zero people in them... a waste of nice places to sit and enjoy the cruise. Cirque du soleil is good, not like a big production but it was OK. Drinks were awful. Area with glides and waterfun looks very nice for good weather conditions. Shall we travel with MSC again? In Yacht Club probably, in other cabins... don't think so. Read Less
Sail Date November 2019
This is a review about Norwegian, not the Star especially. Because of mechanical issues, it was said, a Nov. 10-22 cruise from Venice to Barcelona, had too many changes. We started with ONE at-sea day and ended up with THREE. NCL dropped ... Read More
This is a review about Norwegian, not the Star especially. Because of mechanical issues, it was said, a Nov. 10-22 cruise from Venice to Barcelona, had too many changes. We started with ONE at-sea day and ended up with THREE. NCL dropped Kotor, Montenegro and Santorini, Greece, precisely why most of us went! This was a big blow. And the changes were advised one day before we left Venice, so no returns or changes could be made. To add insult to injury, various times at port were pared back considerably. For example, we wanted to travel to Florence on our own from the Livorno port. NCL's advertised day was 7 am. to 7 pm so a four hour RT trip to Florence was tight but doable. The night before, the day changed to a 5:30 return so we weren't comfortable going at all. Various days were pared back like this, not just this one. Morning departure times are often later than the docking time. All of us book based on these things. Taken together, this is actually unethical. Compensation for the port changes was $100 to be used on the ship, again after most had bought their wine/internet/whatever packages. Two more surprises: The food was not the general standard; it was definitely lower. I had to ask for salmon when I didn't see it anywhere (they put it on the menu one night thereafter). And the programming was subpar. I think there were two (what I'd call) real "production" shows over 12 days' time. I've never been able to understand why programming can't include some interesting lectures or presentations about some aspect of the country we visit, it's history, or anything of interest. Cruise participants would happily host these things gratis. Does NCL realize there are smart people on these ships? Other thoughts: A movie each night/day? Ted Talks, or discussions about this or that subject, there are thousands of possibilities. It would be so easy and is always resisted in favor of the lowest common denominator offerings. In the end, the staff always knocks themselves out to please and that, along with the wonderful cities and sights we saw, redeemed the journey. I have concerns, though, about returning to Norwegian. Read Less
Sail Date November 2019
We have previously sailed exclusively with NCL and 1 time with Royal Caribbean. This was our first experience with MSC Cruises and we were pleasantly surprised with our experience onboard. We chose this itinerary because it was the ... Read More
We have previously sailed exclusively with NCL and 1 time with Royal Caribbean. This was our first experience with MSC Cruises and we were pleasantly surprised with our experience onboard. We chose this itinerary because it was the ship's inaugural cruise and the stops were all new locations for us - Hamburg, Southampton, Lisbon, Barcelona, Marseille. After reading many reviews here on Cruise Critic we were very concerned about choosing MSC. Everything from the service, the different languages during announcements, food portions, taste, etc. But from our experience, it was absolutely fantastic. Mind you we did have a very unique experience on a few fronts. Because it was the inaugural cruise, the ship was not full and we were well looked after from the staff onboard. Embarkation was very smooth. Easily the fastest we have ever embarked on any other cruise (that's even sailing in the Haven with it's own private check in desk). Also, unlike in US embarkation ports, the handlers in Europe do not have their hand out asking for tips for taking your luggage onto a trolley. The staff who takes your luggage are MSC staff and take it away for you. The one small little thing was that we downloaded the MSC for Me app so that we can do all the pre-check in ahead of time. Taking our own photos, setting up our credit card information and doing the check in. But when we got to the port they still had to do the photos and check in. Anyone who has sailed with MSC knows that your credit card payment is done at the small kiosks throughout the ship. I was unsure of this idea but it actually works very well. Disembarkation was a breeze. We had some help with guest services because we have two small children a ton of luggage. They were able to assist us getting off the ship. Excellent. The ship because we were the first paying customers was in perfect condition. No complaints whatsoever. And the staff did an amazing job taking care of it while in its infancy. The gym though was quite small. Considering that our ship, from what we were told was only at half capacity was full most days and using the equipment was difficult. I cannot imagine that a full cruise you would be even able to use any equipment. Oh well, use of stairs and walking everywhere became our work out. Because of large swells, our 1 day in Southampton ended up becoming a multi-day stay. You can't control the weather right? So even though we were disappointed to miss our Lisbon stop and lose our full day in Marseille it didn't stop our family from enjoying more time on the ship. Our family doesn't do the shows in the theater on any cruise. We have dinner a bit later so we miss them. So I cannot comment on the quality of the shows. But we were invited to watch 1 show of our choosing since it was the inaugural sailing, EXENTRICKS with dinner and it was amazing! Our children loved it and so did we. But near the end of our cruise, we were invited to watch Cosmos as well. We loved it just as must as the previous show. This time we didn't have dinner, just drinks. I have read that the drinks given aren't very good. But there were 3 choices, a tropical drink, gin and tonic and a non-alcoholic. We had the gin and tonic and we enjoyed them. Our cabin was 10281. Aft facing balcony considered a "suite". We didn't have any extra perks but our room was huge! We have a regular balcony but it was wider by about half. So we had our queen bed, a sofa bed, and a bunk bed built in its wall. We have read that storage is a problem in most rooms, which we have seen with the demo rooms onboard. But our room had 2 large size closets, and the bunk bed area had 2 extra drawers, 2 smaller closets, and a head area in the bunk that could store more items. We had plenty of storage and we needed it since we were on the cruise for 12 days. Our balcony was huge since it was aft facing. Wish it was warmer out so we could use it more frequently, but still amazing. Our cabin attendant kept our in fantastic shape the whole cruise. When passengers mention that they never see their cabin attendant, I never believe it. We would see him multiple times during the day as we were in and out of our room. Zoe in the room unfortunately is not very good. We are very optimistic people, but we tried using it to get some answers and it couldn't answer any of them. Not even basic questions. We just used it as blu tooth speaker which was fine for us. But it needs lots of work still. Dining, what can we say. Probably the best food we have ever had in all honesty. Food portions were totally normal, not small like some people have posted about. And if it was small, just order more! The variety was great and the desserts were fantastic. We dined in Il Campo which is reserved for Suite guests so we had anytime dining. We just showed up and we were seated immediately. We never waited once. Not for 1 second. it was fantastic. Service was impeccable every single night. We did not dine in the specialty restaurants since we felt that the food and service was perfect for us. The buffet was incredible as well. Easily the best pizza we have ever had. Mozzarella made fresh everyday. Choices were plentiful and good variety. Breakfast was pretty much the same, which it is on every ship. Again, because our ship was at half capacity, finding service or a seat was never a problem for us. The children & family buffet seating area was always available for us. We liked it there. Our only comment is that like others have wrote about, MSC does not enforce hand washing or sanitation. We would like for them to be more strict on it to help prevent contamination. Because of the cool weather, we were not able to use the outdoor facilities. Except for 1 day when the weather was warm. Our son and I used the slides, amazing fun! We just wish it was warmer. It will be a great area if the ship is in better temperatures. Our children had never used any kids clubs on any other ship before but absolutely loved and enjoyed the kids club onboard the Grandiosa. The staff there did a wonderful job with the children and they had such a great time. Highly recommended. Service was great! We didn't have the feeling that staff were trying to sell us on everything. They were polite and very nice everywhere we went. High marks to all. Guests services manager and hotel director were fantastic as well. The captain (master) was also incredibly nice. We were able to meet him on 3 occasions and it was an amazing experience. The photography team took excellent photos. We love taking photos on cruises so we don't shy away from taking pictures. But from what we could see, passengers who didn't want them taken were not pestered or bothered further. I know passengers complain about aggressive photographers, but they were not like that at all. Our children can be a handful taking photos and every person worked with them patiently and the photos turned out awesome. For the ports, we didn't use MSC. We roamed around on our own and I had set up tours prior to us boarding. We wish there was comment cards so that we could recognize great service to the staff who deserve it. Again, we don't know what it would be like if the ship was at full capacity. I'm sure there might have been some line ups, waiting for tables in the buffet area, etc. But we cannot comment on that since our ship was half capacity. Our cruise was wonderful and based on our experience we would 100% sail with MSC again. Some people go on cruises just to complain about everything. Others enjoy it to the fullest. Read Less
Sail Date November 2019
I chose this cruise because my family and some friends were going on a reunion. The cruise was simply amazing. The staff was friendly and professional and they always followed up with our requests. Our stateroom housekeepers always kept ... Read More
I chose this cruise because my family and some friends were going on a reunion. The cruise was simply amazing. The staff was friendly and professional and they always followed up with our requests. Our stateroom housekeepers always kept our room clean and provided soap and other items when I asked for them. The food and services were excellent. My family and I always ate our meals in the buffet or the restaurants on board. The quality of the food was incredible, and I was amazed that there was a variety of cuisines available each day. The staff did a great job in preparing the food and taking their time in cooking before serving the food to us during meals. I really enjoyed the production shows and entertainment provided to us each night. The performers did an amazing job with the songs, dances, and other acts during the shows. The cruise director was excellent because he was so funny and he kept us entertained. I also enjoyed the shore excursions because we got to tour the towns and cities where the ship was docked. It was worthwhile getting to experience a different culture and seeing other places unlike the ones back home in the United States. The services on the ship were excellent as well, based on my experiences with the onboard photographers and Guest Services. In general, I enjoyed my cruise on the Norwegian Star, and I would definitely go on a cruise with the Norwegian Cruise Line again in the future. Read Less
Sail Date November 2019
I chose this cruise because I was excited that we would be at port most days and I really wanted to visit Santorini, Greece. Unfortunately, we were notified the day before we set sail that the itinerary had been changed and we would not ... Read More
I chose this cruise because I was excited that we would be at port most days and I really wanted to visit Santorini, Greece. Unfortunately, we were notified the day before we set sail that the itinerary had been changed and we would not be going to Santorini after all. They offered us $100 compensation per state room. They had also removed a stop to Montenegro and had shortened 5 of our other stops. I was informed by management that we had lost an engine and were running at half speed which is what caused the changed in the itinerary. Suddenly, we were spending significant time on the ship rather than exploring the Mediterranean. I tried to make the best of it. The staff were all very friendly and helpful which did help ease my disappointment. We upgraded to include 5 nights of specialty dining. This was good as the food in the main dining rooms was fine, at times good, but at times the food was not hot and often very salty. Each day we were at sea I looked for entertainment on the ship. This left something to be desired for a middle aged person such as myself. I wasn't interested in Bingo or the art auctions. The classes offered almost always felt like they were trying to sell you something on the ship. The live music was all mostly classic rock and easy listening. There's only so much drinking I really care to do and it was too cold for the pool. This left me fairly bored most days. They had some decent shows at night and I checked out the night club and karaoke once or twice. I'm not sorry I went as I made some good friends along the way and got to see some great places. However, I will not be cruising with Norwegian again which sends people out on a busted ship and then does not compensate properly for changes they make. Read Less
Sail Date November 2019
First get a email when leaving Florida to got to Venice Italy that ports have been canceled and hours taken for or their ports. Shop was supposedly broke. Tipped on it side going in to port dishes flying off the shelf. If you like to be ... Read More
First get a email when leaving Florida to got to Venice Italy that ports have been canceled and hours taken for or their ports. Shop was supposedly broke. Tipped on it side going in to port dishes flying off the shelf. If you like to be bored go on NCL star. And for cancel the ports they gave us fifty dollars a person . Room had a leak wet our clothes o e good thing was our clothes got clean. People on the ship got sick from the food. Been on 17 cruise with carnival and royal. Never will we sail on NCL again and I tell everyone who wants to go on a cuties not to take NCL. Took this cruise cause it was suppose to have a stop everyday but one. Leaving Venice we where on the ship for three days. Only thing to do is listen to music expect for the shop at nice which is as food. As for food not much of variety. The day we left the ship a officer ask did we have fun I said no he did oh ok. Read Less
Sail Date November 2019
I chose this Costa Magica cruise as a way to start off a visit in Sicily and Italy, which are our family heritage. I was a little leery of this cruise line (rightfully so, it turned out), as I prefer smaller and higher-rated ships. But ... Read More
I chose this Costa Magica cruise as a way to start off a visit in Sicily and Italy, which are our family heritage. I was a little leery of this cruise line (rightfully so, it turned out), as I prefer smaller and higher-rated ships. But the itinerary suited our needs, and a few of the shore excursions listed were appealing, and it seemed to be a good price listed on Vacations to Go. So we made plans, reserved mileage air tickets, and booked the cruise. Surprise! The cost had increased substantially from what was listed that very day on the internet. Oh, well, too late now to change everything... so we paid hundreds more than we originally expected. I had already chosen and booked shore excursions for each day on the ship, months ahead. This was a key reason for using this cruise line. You can imagine how disappointed we were when EVERY excursion we had booked was cancelled at the last minute, due to minimal signups. I believe that they could have run the excursions with smaller vans for transportation, but the level of profit desired was not reached, so our plans were dashed, too late to make other arrangements. ( I firmly believe that these tours would have at least broken even, but NO... apparently not enough profit for Costa!) I was surprised to receive emails before the cruise offering lobster, steaks, and even hamburgers and pizza, which could be ordered and paid for ahead of time. WHAT? If you want steak, lobster, pizza and other rather ordinary cruise food, there would be an extra charge! This was shocking to me, after experience on at least seven other cruise lines, where these items are included and readily available. The decor on the ship gave no hint of the beauty and subtlety of high-end Italian modern design, nor historical styles, but combined patterns and colors in the carpeting, and in marble, granite, gilding, and ornateness in a dizzying array of styles and colors, not to mention the paintings of nearly-nude women plastered all over the hallway walls. This was personally embarrassing to me, as I am proud of my Italian heritage and the genuine artistry which has made Italy world-famous. No sign of that here! The staff members were accommodating and pleasant, but the tour desk was closed just when it was needed most. Waitstaff in the Dining Rooms were competent, but regulations prevented their bringing us a glass of wine with dinner until we registered our credit card at a certain kiosk on another deck. They did match us up with other English-speaking passengers at table, which proved to be the only high point of the entire cruise. Read Less
Sail Date November 2019
Having previously cruised with Viking I knew what to expect and was not disappointed! I heard no negative comments from other guests only praise at the quality and value of a Viking Cruise! Let there be no doubt Viking is at the top of my ... Read More
Having previously cruised with Viking I knew what to expect and was not disappointed! I heard no negative comments from other guests only praise at the quality and value of a Viking Cruise! Let there be no doubt Viking is at the top of my cruise list! The Viking Sky is not the newest ship in the fleet but very well maintained -kudos to the Captain and crew! The dining was excellent with a good variety to choose from. Compared to some other companies, Viking is a standard to meet! I especially enjoyed and appreciated the assistance from arrival to departure, someone was always there to make you feel special; luggage was whisked away and properly deposited, rooms were ready, great tours were available with outstanding guides! All in all Viking can be proud! If I had to note an area that I wished to improve it would be the dinner wine list, it is purely a matter of taste but my wife and I prefer a lieblish or sweet wine, and only dry or half-dry was available without charge. I recognize most people prefer a dry wine so it’s no big issue! Read Less
Sail Date November 2019
Superb Customer Service / Care by the crew and staff. Excellent time keeping on destinations albeit the weather issues for Monte Carlo. Food and Dinning is an experience to behold. State Rooms were spacious and clean. State Room attendants ... Read More
Superb Customer Service / Care by the crew and staff. Excellent time keeping on destinations albeit the weather issues for Monte Carlo. Food and Dinning is an experience to behold. State Rooms were spacious and clean. State Room attendants were sharp in maintaining room cleanliness and comfy. Excellent nightly shows and programs to keep us occupied. Daily updates through door notes and announcements were clear and precise. Gym ,Sauna and Steam Room were well equipment , well maintained and convenient for use.Daily Breakfast is a much awaited session with a superb array of dishes palatable to various nationalities need. Daily Lunch buffet spread is not only lavish is also delightfully a look forward to episode. Dinner ,hmmm what to say ,the fine dining is a time of pamper with a varied cuisine. Coffee and Teatime is quintessentially memorable time , decor of lounging area makes it all the more lovely. Thank you Oceania Cruise, it was a lifetime memorable trip. Thank you thank you thank you. Read Less
Sail Date November 2019
We have cruised with many different cruise lines in the past but NCL has been our go to cruise line for several years and we have had wonderful trips until recently. we did a caribbean cruise the end of September on the Breakaway, which ... Read More
We have cruised with many different cruise lines in the past but NCL has been our go to cruise line for several years and we have had wonderful trips until recently. we did a caribbean cruise the end of September on the Breakaway, which included 4 ports. we arrived at the first port at 4 pm and most everything was closed. the next day we woke up to find that we had not moved on to our second port and were going to bypass it. we hit our third port as planned but the next day found we were heading back toward our first port ,(but not stopping there), instead of going to our 4th port. all and all, we ended up stopping at 2 out of 4 ports and cruising the sea until it was time to return to Miami. NO COMPENSATION. I was livid. we had another cruise booked the end of October and it was too late to cancel. we were leaving from Venice on the Star and had a huge amount of money invested in this trip. we spent a couple of days in Venice and the night before our cruise boarded we received an email with an itinerary change. 3 of the 6 ports had been eliminated and were replaced by 2 others which were unfamiliar to us. The order of the itinerary had also changed. A few days into the cruise they also cancelled one of the ports they had added. our original itinerary was Kotor(eliminated), Corfu, Santorini(eliminated), Mykonos(eliminated), Kefolonia, and Croatia. An extra city in Croatia was added. For this inconvenience we were compensated with $200 per cabin. Unfortunately for us and many others, we booked this cruise for the itinerary especially Santorini and Mykonos and had done a huge amount of research in order to be familiar with all ports. The excuse we were given on this cruise was mechanical problems, Most guests were outraged and Customer service was indifferent to the complaints. I cant help but wonder if this is NCL's new pattern. I am setting up a group cruise in March and though I have Platinum status with NCL, I will transfer it to another cruise line and book with them. I am so disappointed in NCL as I have recommended it to many others over the years. NCL....you need to take care of your people. The ship itself was nice, our cabin was nice,though we missed the little things like ice in our ice bucket, towels folded into animals..small stuff, but special touches. food was good,love Le Bistro, entertainment was non existent for the most part. Games were boring and poorly attended, the shows that actually happened were good, some were cancelled and others repeated, WIFI was a joke most of the time. Service for the most part was good. I use a wheelchair for mobility as needed and found it was difficult especially in the garden cafe. In the past staff has offered to assist me but I had to fend for myself on this ship. Normally when we disembark and return, there is someone to assist with the wheelchair but we either had to ask for help or fold it up and walk it on our own We traveled with 3 others and enjoyed our time together. We always enjoy cruising and this was no exception. These last 2 cruises were however a great disappointment . Unfortunately we are done with NCL for now and grateful to be able to transfer our status to another cruise line Read Less
Sail Date November 2019
This was a family cruise picked because the dates and ports were of the most interest to the majority of the group. The ship was a good size, easy to get around in and offering a good opportunity to get to know most of the crew and ... Read More
This was a family cruise picked because the dates and ports were of the most interest to the majority of the group. The ship was a good size, easy to get around in and offering a good opportunity to get to know most of the crew and passengers. The crew was exceptional, from the housekeeping, to the beverage and dinning crew and the entertainment group (special kudos to Heather and Eion ). The cabins were comfortable and the bathrooms a good size. The planetarium and the Nordic Spa (with its steam sauna and snow room) were a unique and pleasant experience. All of us enjoyed the lectures offered, the nordic museum, and the common areas. Was somewhat disappointed with the food on the Chefs Table and Manfred's specialty restaurants and would not rate any of the excursions ( the included ones and some of the optional ones) more then mediocre. Read Less
Sail Date November 2019
We are mid-cruise on this near brand-new ship. I hope someone from Princess is reading this. This is the Sky Princess' second sailing, I believe. In many ways it is brilliant, and, in others, it is hugely frustrating and a let ... Read More
We are mid-cruise on this near brand-new ship. I hope someone from Princess is reading this. This is the Sky Princess' second sailing, I believe. In many ways it is brilliant, and, in others, it is hugely frustrating and a let down. Let's start with the positives. The staff are brilliant without exception. The state rooms are calming and elegantly decorated in contemporary style. The public areas spacious, comfortable and beautifully designed. The entertainment in the theatre the best we have ever experienced on any cruise anywhere. So what's the problem? Largely three fold. Firstly, the lifts are awful. Everyone is moaning about them. Permanent, interminable waiting time whenever you try and call one. Simply put there are not enough lifts to cope with the passenger load. Especially with one out of service from embarkation. Second, the service in the restaurants is very, very slow. Unacceptably slow. We kind of understood this in a speciality restaurant on night 1, but in the main restaurant?? Unusual. Finally, a linked point, service is generally a bit slow, even in moments when it doesn't seem that busy. It is hard to understand why. On a final note, the medallion system, which whilst superb in many ways, is not flawless. I can see some cruise passengers feeling more at home with standard key cards. One of the downsides is you don't see what you've been billed (ie at the bar) until you've checked it on the app. Not for everyone, I think. Overall - has great potential, and would be 5* for us if these issues highlighted above were eradicated. One has to hope that these are the teething problems, of a new crew, on a brand new ship. Our sense is they are. Time will tell. Read Less
Sail Date October 2019
This was our first family cruise with the two kids and didn't really know what to expect. If you want formality, sophistication, all the modern facilities and total luxury then this isn't for you. Luckily we wanted a nice ... Read More
This was our first family cruise with the two kids and didn't really know what to expect. If you want formality, sophistication, all the modern facilities and total luxury then this isn't for you. Luckily we wanted a nice atmosphere, lots of choice on where to eat/drink, a great set of stops and entertainment for the kids.....all which were delivered. Best bits: Kids clubs - couldn't say enough positives about them. Our 2 (ages 7 and 10) were welcomed so warmly and then list of quality activities was great. the only drawback was that they just wanted to go there rather than hang out with us. The staff really were amazing and made the holiday for the kids. Great security on drop off and pick up also Stops & Logistics - Kotor, Corfu, Kefalonia and Santorini. All were great to visit and logistics worked well. Read about bad experiences on tenders but honestly was easy and quick for us. Got to Santorini early and got off before tours! Space - not sure how busy the boat was but never short of a space to sunbathe in relative peace and quiet Staff - apart from the slightly grumpy reception staff everyone was so friendly and helpful from the waiters to the bar staff to the room steward not so best bits: Food - good selection and choice but quality and taste was pretty average. Good for kids and certainly not bade but high end restaurant quality this wasn't. Curry's were good though from the buffet Missed stop - we were meant to go to Dubrovnik but for 'technical difficulties' we didn't and spent another day at sea. Would have been nice to have it better explained but to be fair to them they put on lots of activities and also gave us $100 each to spend in the duty free shop (who i think had a rather busy day as a result) Apart from that, the cabin was a bit dated but plenty big enough. Didn't feel like they were trying to get money from you all the time. anyone with a brain can say no and work out that the water package is a bit daft. Other cruisers were nice and chatty. Gym was nice, running track really great to use. Always something to do if you wanted around the boat Overall, very pleased with the family holiday - just don't book with expectations of a 5* boat and you'll have a great time! Read Less
Sail Date October 2019
We booked this cruise and were so excited to see Dubrovnik Croatia. The ship had engine problems causing the cancellation of Dubrovnik. We had been waiting o eat a year for this cruise and my boys first visit to Europe. A $100 credit is ... Read More
We booked this cruise and were so excited to see Dubrovnik Croatia. The ship had engine problems causing the cancellation of Dubrovnik. We had been waiting o eat a year for this cruise and my boys first visit to Europe. A $100 credit is an insult. Our cabin was the smallest cabin I have ever had and was a large family cabin- what a joke. Our cabin steward did give us an ice bucket nor ice til I finally went to the front desk. No towel animals as he couldn’t be bothered. Minimal cleaning. As a platinum member we get two specialty dining but in Cagney’s steakhouse we were singled out and only allowed certain items. Isn’t the idea to show appreciation for loyal guests instead of belittling them in the dining room. If you don’t really want to give the dining to platinum then don’t offer it. My parents were traveling with us and my Dad got sick on board. We all purchased insurance from Norwegian another joke. It cost my Dad $649 in medical and told to file an insurance claim. Absolutely no help with what the procedure is. Read Less
Sail Date October 2019
We were able to get on the ship in literally less than 10 minutes. The ship was pretty clean, but there was trash and empty glasses that were left out on regular occasions. O’sheehans staff was rude and on two different dining ... Read More
We were able to get on the ship in literally less than 10 minutes. The ship was pretty clean, but there was trash and empty glasses that were left out on regular occasions. O’sheehans staff was rude and on two different dining occasions we had to find a manager to get drink refills. The specialty restaurants were ok, but La Cucina was horrible on this cruise. The dining was as usual average and you had to beg for tea refills, and then wait 30 minutes for the refill" We skipped the shows because they did not appeal to us. The Asian band was super loud and sounded horrible singing Elvis. The streaming internet was horrible and would not stream. The ship caught fire towards the end of the cruise, where over the pa around midnight someone yelled, “BRAVO BRAVO BRAVO” twice within 20 minutes. We then had to skip Dubrovnik and return to Venice, This would have been a good cruise if the ship would not have caught fire and broke down. Read Less
Sail Date October 2019
Was a little nervous about cruising, also after reading some of the reviews, however we needn't have worried. As this was our first cruise we had nothing to compare it with but highly recommend this ship to anyone. Flew from ... Read More
Was a little nervous about cruising, also after reading some of the reviews, however we needn't have worried. As this was our first cruise we had nothing to compare it with but highly recommend this ship to anyone. Flew from Manchester to Palma to do the Western Mediterranean. Check in at Manchester was just like any other flight. At Palma you are directed to the transfer coaches and given an information leaflet (good to read on the coach). Takes around 20 minutes to the port. Once at the Port you are given an envelope with luggage tags with your cabin number on and boarding cards. Your suitcases are then ready for you to tag up. You don't see your cases again until they are brought to your cabin. At the port you queue to get a photo taken,and to leave your debit/credit card details. You are welcomed onboard and directed to your cabin. Cases arrived very quickly, before we went to explore the ship. As everyone has mentioned, all staff are amazing, polite and attentive, cannot do enough for you. Drinks are free flowing, don't bother with the upgrade package, there is plenty to choose from just on the all inclusive. Food was amazing at every meal. Cannot fault it. We tended to have breakfast and evening dinner at the Orion Restaurant on Deck 4. Waiter service all meals. You are made to feel very special. Dinner you can choose to sit with other passengers if you wish. We did both, and it was a lot of fun. We also used the buffets on Deck 9 & 11. Was going to try the 3 restaurants that you can pay extra (it isn't expensive), however we found the food excellent without going to these restaurants.(there is a package, bookable by reception for around £49 per person to include all 3 if you like). Entertainment is fantastic, the staff all work very hard and long hours. There is so much going on, you need to organise yourself a little timetable. Something for everyone.Our 'day at sea' was poor weather, but plenty of things to keep you amused all day/evening. The Theatre normally has an 8.30pm & 10.30pm show, we went every evening as they were so good. You need to take your seat around 15 minutes before as it does get busy. Entrances on Deck 8 & 9. Help yourself to drinks at the tables as you enter the Theatre. Waiters also come round once inside asking if you want more. Most things are on Deck 8, such as the lounges, reception, excursion booking, shops. Photographers will take your photo each evening on Deck 8 by the Madusa Lounge (if you don't want this just say so), and also when you get off at each port. Available to buy from the studio on Deck 8 by reception. We viewed ours a few days into the cruise. TIP - DON'T BUY THEM AT THIS TIME. £14.95 each. They will try to sell you the package for around £200 as they do take a lot. We waited until our very last evening. Chose 4 we really liked and made them an offer (accepted, as any money to them is better none). The swimming pools are small but adequate and sunbeds close together. We went onto the very top sundeck where there is more space, you get more sun, and can still hear the daytime entertainment and look over the rails to see what is going on. When it is your last day, you are given information in your cabin, about leaving your suitcases outside your cabin before you go to bed, they are collected by crew while you are sleeping, you see them again all lined up at the Port ready for you to claim. TIP - as you can have 10kg hand luggage, pack enough for at least one day - swimwear, day clothes, evening outfit, and miniature toiletries.... just incase. Pool Towels are provided in your cabin. TIP - as any extras you may have are added to your cabin number, ask for a 'print out' from reception part way through your cruise, so you can keep an eye on it. TIP - if you are prone to motion sickness seabands, the seasickness tablets & 'Gin Gins' hard boiled ginger sweets from Holland & Barrett help a lot. I booked 3 excursions online prior to the cruise, and booked another couple whilst onboard. If you are confident or have been before, you can easily do things yourself. I just knew that i would be the one to get lost and miss the boat. They won't wait for you, however with the excursions you are sure to be back in good time. TRIPS: PALERMO Scicily. Were due to go to Trapani, but due to the weather had to change Port. A lovely short excursion around some of the sights. NAPLES. Were due to be in Sorrento, but again due to weather had to change Port. We had already pre booked to go to Versuvius and Pompeii, all trips went ahead as normal & as we were a little closer we actually got a small refund. Loved this trip, but please note the walk up the volcano is steep & hard going on the legs or if you are unfit like me. Pompeii is amazing would have loved to spend more time there. ROME. We did Rome in a Day. A lot of walking as expected but fantastic to see the main sights, was very fast paced. Our local guide there did walk a little too fast for people to keep up & appreciate what she was saying. It was mentioned to her, so after lunch she went at a more manageable & enjoyable pace. CORSICA. Probably my most favourite place. Very green and beautiful. We visited the tortoise sanctuary. I got bitten...not by a tortoise but by some insect on my legs. Perhaps a good idea to use mozzie spray dependent on time of year. Most of the signage is in French, but doesn't stop you enjoying it. Once back at the Port we had a little stroll around the town & market and had a drink at the harbour. Was very busy, but probably due to an enormous cruise liner coming in similar time to us. PALERMOS. Sadly for some guests the Barcelona trips were unable to go ahead. I had already pre booked The Best of Costa Brava trip. To be honest this was a bit disappointing. It was quite a drive on the coach, but nothing really to look at along the way. Stopped in Lloret de Mar to visit a garden. The garden itself is lovely and overlooks the sea, however it has a steep climb up to it, even with a handrail. Some of our elderly passengers had to stay at the bottom. There are quite a number of steps to climb in the garden too. We then went on to Tossa del Mar, this was a nicer town, a few shops and bars/restaurants. You can visit a castle, but please be warned again it is quite a climb and uneven cobbles. I wish I had done the trip with the little train and medieval village instead. Have a fantastic trip everyone, you will love it Read Less
Sail Date October 2019
Carbin - We had a 4 bed carbin, it was designed in a strange L shape. Although we booked a double bed, we ended up had 4 single bed. We had to sleep in a head to toe position. With the 2 ladders that goes up to the top bed, I had to ... Read More
Carbin - We had a 4 bed carbin, it was designed in a strange L shape. Although we booked a double bed, we ended up had 4 single bed. We had to sleep in a head to toe position. With the 2 ladders that goes up to the top bed, I had to squeeze and climb out of my bed everyday. Keep in mind, I am a petite 5.3' girl. The room was very tight, bathroom is even smaller. the corner shower with a shower curtain was a nightmare, the water temperature was either too cold or too hot. Food - Food was average, nothing fancy but ok until one day I found stainless steel scrub pieces in the pasta inside the buffet tray. After pointing it out to the serving staff, they simply picked the metal pieces from the tray and gave the tray a shake then said ' it's ok now madam.' I totally can NOT believe what just happened, this is certainly not ok. Some of the fruits don't taste fresh, after speaking to some of their staff who used to serve on other international brand, we were told this ship didn't really have a 'go off' date for the fruits, as long as they seem ok, they are OK. Unlike other cruise we have been on, there are no free flow snacks during the day, you have to follow a strict meal time. Outside of the meal time, you will have to pay for snacks such as pizza, salad. Swimming pool - it's about 10 meters long, more like a dipping pool, definitely not for swimming. Embarkation - For such a small- medium size ship, we waited in line for almost 2 hours to get on board, they were very inefficient. Disembarkation - This was the worst part. We were told to vacant the room by 8am . 7.55am while I was in the toilet getting changed, my children were changing in the carbin at the same time. The male cabin service staff broken into the room and shouted at us to leave while I was in my pajamas! When I heard him knocking on the door, I clearly told him we are almost ready! This was the very same person who had been smiling at us from day 1 till day 5. Day 5 was the day when we completed their customer service survey and that's the same day all the friendly smiles started disappearing from their face. On the last day, all the staff just didn't seem to be interested anymore, no smiles, nothing, they can't wait for us to go. Ports and Shore excursions - We picked up this cruise mainly because it's Ports of calls. Last day Santorini was supposed to be the highlight of the trip. We were told to get ready and wait for the shore excursion at 7.15am, we didn't leave the ship until 8ish .When we arrive Santorini that's 9 am and we had to Tour guide cancelled our 20 mins stop at Fira town took us directly to Oia where we were given 2 hours to look around. 11.20 we rushed back to the bus that took us to the cable car station where we waited for another 25 mins. The ship sailed another 6 hours in the afternoon, we arrived mykonos at 7pm. Everywhere is closed except souvenir shop, most of the people I spoke to all agreed 1 day 2 destination was a very poor planning and it doesn't make any sense at all. There is a reason they don't have a loyalty program, maybe they never expected for any returning customers ? Entertainment team - They were they only people still managed to smile at us even on the last day. I won't recommend this cruise for young families as there were very very limited children families and activities on board. Lots of smokers on board, I have seen people smoking on different decks. Read Less
Sail Date October 2019
Cruising since 72. More than 50, I've lost count. Loyal to Royal since 74 Song of Norway. Tried a lot of others but liked Royal best. Took 1st X ship Jan/2019 Argentina to Antarctica (Eclipse), and Celebrity has won me over from now ... Read More
Cruising since 72. More than 50, I've lost count. Loyal to Royal since 74 Song of Norway. Tried a lot of others but liked Royal best. Took 1st X ship Jan/2019 Argentina to Antarctica (Eclipse), and Celebrity has won me over from now on. Booked this Europe cruise with total of 6 family to try out the Edge. As usual the crew and service knocked it out of the park. I didn't realize when I booked what the Edge would look like until after I started reading more about it. My thoughts. It looks as if Picasso and Dali designed it and couldn't agree on anything. Looks like someone punched it in the nose. I loved the over all newness but I guess I am a traditionalist and liked the Eclipse better. You can't get to there from here prevails in some of the areas. You have to go up and down decks to move fore and aft. They could have left off the carnival ride on the side of the ship, although I liked it as a tender station for one of the ports we did. Instead of Cabana's on the pool deck at $300 per day that I never saw any one use, they could have more seating. There were no upright deck chairs with arms at both pools, such as on Royal ships. As a Disabled Veteran with mobility issues I couldn't use the flat lounges. The only seats were at the cafe and it would not be right for me to use one of those. I had to sit on the ledge of the hot tub in the solarium near the hoist station and could not sit with my wife or family members. The shops are very high end. I laughed at a sign that said Breitling Watches starting at only $3095.00. I can't recall seeing anyone but clerks in the shops. I read previous comments regarding the Infinity Staterooms. Seems like 50/50 like dislike them. I usually book an inside cabin unless going to a venue that's interesting like Antarctica. That way I can do 2 or 3 cruises a year, Well the upgrade fairy visited me and I wound up in an Infinity Cabin. Absolutely loved it. You get the fresh air if you want and the cabin has more usable floor footage than a veranda cabin. The bathroom, and in particular the shower were awesome. The steward was fantastic as all the crew were. I never pay extra for dining so have no comment. The standard dining venues and Ocean View Cafe food and service, Top Shelf. Would go again if itinerary is what I want, but prefer the traditional looking pointy bow ships without the ArtDeco look. Celebrity you're the best. Read Less
Sail Date October 2019
We boarded the inaugural cruise at Athens (Piraeus). The bag drop and check In was a tented affair on the dock car park. The overall process was quite informal, and not quite the song and dance that we assumed would accompany such a ... Read More
We boarded the inaugural cruise at Athens (Piraeus). The bag drop and check In was a tented affair on the dock car park. The overall process was quite informal, and not quite the song and dance that we assumed would accompany such a memorable occasion. We were asked to leave our bags at the entrance to the tent, but oddly no receipts were issued. We were welcomed by a member of staff whom guided us to one of the make-shift desks where we handed over our passports and were issued with our ‘Medallion’ ID lanyards. These were the new facility on these ‘Medallion’ Class ships where you are identified and have proximity detectors all around the ship so that staff can identify you and charge everything to your account. You need to have the App, which seemed to have quite a few teething problems throughout our trip – more on that later. Boarding was also very uneventful, and we literally strolled onboard and were left to our own devices. No champagne or cocktail welcome, nothing at all, (not even a hello from senior crew), quite an anti-climax to be honest. We had an aft balcony room on Riviera deck (14), 107 which was quite a walk towards the back of the ship. As there were 4 of us (2 adults and 2 kids), we opted for a twin with sofa bed and drop down bunk. Overall, the room was understandably brand new with no apparent wear or tear, and had quite a nice ambience. Maybe not as big as we had expected, (around 197sq ft), but more than adequate. We had a fridge, direct dial phone, in room TV, small desk and chair, hairdryer, shower, bathroom – with good size sink, drying line, bedside desks, safe, limited drawers, but good sized open wardrobe. The ‘medallion’ opened your door as you approached and welcomed you by name on the small screen outside of your door. For those whom might like to travel incognito, there doesn’t appear to be an option to avoid your room occupant details being displayed on the door panel for all to see, along with your tier status. One of our new bags was also damaged by the porters, which oddly they asked to take away for repair. We got it back 2 days later with a very poor ‘fix’, customer services said that this was ‘standard’, which meant the case would have to be discarded at home. Facility wise, the ship was well equipped. There we a number of small to medium pools on deck 16, with plenty of hot tubs spread around this and deck 17. Loungers were plentiful and we didn’t have any issue at an stage in getting one. Towels and waiting staff were all around, along with a complimentary hot dog/burger bar & pizza bar around the pool. There was also an ice cream and popcorn concession called ‘Swirl’, but for the entire duration of the trip there was no one cream available. This was a common theme of this maiden voyage. There was also a well equipped gym with numerous class options. The equipment was high end and plentiful. Towels and water fountains were available. Restaurant options follow the usual Princess formula, with a few inclusive options, and others at a supplement. After some uninspiring reports from fellow guests whom used the premium restaurants, we were advised to avoid them until they got their act together- with poor/lengthy service being the main complaint. We dined in the ‘Soleil’ restaurant most nights as part of our Anytime dining option. The food itself was of a good standard, but the biggest problem for most of the trip was the wait for tables and time for food. It was clear from day 1 that staff were finding their feet, but as a few guests commented, we could understand if the kitchen had teething issues, but service is something that should be taken as read on a Princess cruise. To be fair, they did acknowledge the issues by offering all restaurant guests a free drink at their next sitting as an apology, but unfortunately it didn’t really improve for the whole trip. The Anytime Breakfast buffet on deck 16 was the biggest disappointment for us. In our view, the food quality and options were poor. We regularly attended empty dishes waiting for staff to refill, or a 20 minute wait for an omelette. Staff seemed to be on auto pilot, regularly walking by dirty dishes on tables, even when people were looking for places to sit. The general impression was that many had been given a ‘task’, be it getting drinks, which they followed to the letter. No deviation or common sense that a client doesn’t know what your task is, so when they ask for cutlery or a napkin, they don’t expect to be told ‘ask one of my colleagues’. They had a few pieces of high-tech equipment in the shape of touch screen automated coffee and drinks dispensers – sadly though, they were constantly out of service, some for the whole cruise. Their standard response was for us to walk about 150ft to the serving station further up.. Entertainment wise, we can say that it got better as the cruise went on. Inaugural nerves clearly affected some of the first performances, but the orchestra were excellent and the Saturday night ‘Rock Opera’ show was as good as any we have ever seen. There was also a number of bars and cafes throughout the ship, which again were terribly slow. So for those whom buy the premium coffee packages, expect a lengthy wait unless you are an early bird. The coffee itself was actually quite nice, but having one member of staff serving a line of 12 people is ridiculous. Similarly, the only ice cream concession on the ship proved to be nice but oddly unattractive. The actual cost of $1 per scoop was reasonable, but most people we met felt ‘nickle and dimed’ by the silly marketing display. As an unknown quantity for this new ship, the intention of ‘first scoop free’ was logical and appealing. However, when the server literally served a 5c sized ‘taster’ in a full sized bowl, most folk looked bemused. Almost universally, the comment ‘where is my free scoop’ was met with the reply, ‘that’s all we give’. Really??! Most just walked away, rather than pay the otherwise reasonable price. A definite own goal, especially when clients had no access to the defective outlet on deck 16. Shopping on board was definitely high end. The quality and selection was good, especially in the watch and jewellery shops, where we listed over some wonderful pieces. Oddly, there was very little by way of provision for kids/teen/youth clientele, missing a trick in the process. We promised to kit out our teen onboard, but there was very little other than a small adult t-shirt available. Alcohol and perfumery was competitive, although the art auctions seemed excessive – but everyone to their own. The Lotus Spa was well appointed, and one of the few parts of the ship which seemed to have adequate staff. However, as an example, $269 excluding the 20% service for a 55 minute massage was even more expensive than that which we paid in the 6 star Burj Al Arab in Dubai, so we passed. To be fair, they did do a discounted day at sea, which was around half the cost. The Movies under the stars on deck 16 was a highlight for us. Being able to see a blockbuster movie on a bus sized screen behind the funnels, whilst sitting munching popcorn on a lounger by the pool was a fab way to spend the night. As for the shore excursions, rather than listing them all here, I have reviewed them separately to ensure this review is not excessively long. Conclusion The ship itself was fine, having everything new was a novelty and appealing. Facility wise, yes, there could be more ‘fun’ items like slides or kid friendly outdoor items, but as the majority of cruisers on Princess are of an older age, it’s understandable as to why they opted for the facilities given. The kids club was clean and well provisioned, think Play stations and Xbox with some creative options, but our two wouldn’t use them as they’d prefer to be out in the sun/pool. Overall I’m not sure we would do an ‘inaugural’ cruise again, as there was far too many teething issues on this ship, none of which seemed of concern to Princess. I appreciate that admitting things weren’t exactly going to plan may be embarrassing to them, but some form of gesture or acknowledgement of the deficiencies would have been a welcome and appropriate touch. Leaving 3 hours late due to defective engines, fire alarms sounding erroneously, catering equipment being defective for the entire trip and consistently poor service throughout would seem a good reason to review that policy. Would we use Princess again, at the moment we haven’t decided. Whilst we have kids, our next trip is probably going to be on one of Royal Caribbeans’ established mega ships. That way we can keep them entertained and we can have a good variety of options for us. Tips Balcony rooms easily accommodate 2 adults and 2 kids. We did view a mini suite, but it’s almost identical, so save your money. Definitely get a drinks package for the kids if you have them, as it will work out cheaper for your cruise. The adult alcoholic option is only really of value if you drink more than 3 alcoholic drinks a day. If you aren’t happy with your service onboard but have a number of individuals whom you’d prefer to reward on your own, don’t think twice about requesting a reduction in the standard gratuity costs. It’s one of the few options you have to record and express your disappointment, but without depriving those whom you felt served you well. Even if it’s a 50% reduction, you can make your point and give the rest in cash to your room attendant or server. Read Less
Sail Date October 2019
We chose this cruise because of the itinerary. It is a great way to get a taste of the Greek Islands and Croatia. Would definitely come back and spend a few days in a couple of the destinations. The Norwegian Star is a nice ship with ... Read More
We chose this cruise because of the itinerary. It is a great way to get a taste of the Greek Islands and Croatia. Would definitely come back and spend a few days in a couple of the destinations. The Norwegian Star is a nice ship with recent upgrades. Our mini suite cabin and spacious and comfortable. There was plenty of storage for our family of 3. We have sailed with Norwegian before, and were disappointed this cruise with the half hearted service we received in the dining rooms and also our cabin steward. Several times we returned in the afternoon after a tour in port to find our cabin was not made up. This also happened with the turn down service at night. One night we had to hunt our cabin stewart down to find pillows that for some reason were removed from the cabin. Another night there were only 2 bath towels in the room, after 2 requests for additional towel, we went to the pool and got one there. Not the service we paid for. The restaurants were also an issue, the service was extremely slow, and one night we ordered desert and coffee after dinner and received the desert, no coffee. We received the coffee after we finished desert and than had to request milk and sugar which arrived about 10 mins later. We left at that point because the coffee was cold. The food was average not great, not awful. Will look for other options for next cruise as I think NCL needs some improvements. Read Less
Sail Date October 2019
This was my first time ever going on a cruise and let me tell you..... my breath was taken away!!! Everything, and when I say everything, I really mean EVERYTHING was amazing!!!! The staff were extremely nice and helpful, all the ... Read More
This was my first time ever going on a cruise and let me tell you..... my breath was taken away!!! Everything, and when I say everything, I really mean EVERYTHING was amazing!!!! The staff were extremely nice and helpful, all the food/dining area was great, the shows were out of this world, and I just had the most amazing time. There was always something to do on the cruise as well. My friends and I, not once were bored at the cruise ship. We had a great time going to the salsa classes, partner shows, 5’clock somewhere bar was the enjoyable karaoke nights, or just chill and enjoy the view by the pool deck. Oh and let me mention, the music was always on point, from playing known classical, to some reggae to dance to. I literally had the time of my life. I don’t think I’ll ever go on a different cruise, Norwegian is the one to pick. Trust me on it!!!!! Read Less
Sail Date October 2019
Limited food options. Not many restaurants on ship. Buffet closed early all of the time. It would close an hour and a half early at night. Food was marginal. Entertainment was horrible. Not much to do on the ship at all. ... Read More
Limited food options. Not many restaurants on ship. Buffet closed early all of the time. It would close an hour and a half early at night. Food was marginal. Entertainment was horrible. Not much to do on the ship at all. Bring your own stuff to do. I have been on 8 other cruise ships. Never have I been on one like this. Usually there is so much stuff that is incredible going on and it is hard to decide which thing to do. Not this cruise. One show at night that did not have room for everyone. It was like watching high school kids in Las Vegas clothes. No thanks. No dueling pianos, concerts, comedians, or anything like that. Pool did not have water in it most of the time. Large screen by pool but no movie nights. Commercials only. Top deck was wasted space. Mini golf was ruined and not playable. Was only a look out or sitting deck. Should have had activities and sports for guests. There was just nothing to do. Too much time on a boring ship. We would only dock at each city for about 4 hours. Not enough time at port to see the countries. We were rushed and could not go far. Would much rather spend time on land. They cancelled Athens Greece so we did not get to go there at all. They were rude to Americans. It was obvious we were last off the ship for excursions and other things. Would never go on any ship again unless it was American. I was with a group of 15. We all feel the same about each of these items. Read Less
Sail Date October 2019
We sailed NCL once before and loved the itinerary. We like the itinerary scheduled for this cruise but found it disappointing on several stops. 1st, the stop to Kotor was canceled but the excuse given was that the departure from Venice ... Read More
We sailed NCL once before and loved the itinerary. We like the itinerary scheduled for this cruise but found it disappointing on several stops. 1st, the stop to Kotor was canceled but the excuse given was that the departure from Venice was delayed 2hrs. I take issue with the cancelation since we made a two hour stop at a port just beyond Kotor and arrived there about 6 hours before we were expected to arrive in Kotor. Clearly, NCL avoided the port fees in Kotor but made no effort to mitigate the loss to the passengers. 2nd, the stop in Santorini was a bust. We arrived along with 5 other cruise ships and it took hours to get to the cable car. We and several dozen other passengers punted and went back to the ship to the bar. 3rd, the stops in Corfu and Mikonos barely gave you enough time to grab a meal and head back to the ship. We knew this before hand and chose not to take an excursion because of the rush. The Norwegian Star was clean and well maintained. We loved our room, the service, and the amenities. The food was good, best in the upcharge restaurants but neither warrant further mention. We were very pleased with the cruise director and his staff but.....there was really very little to do on board. We would cruise again with NCL but only if the itinerary were very special. Read Less
Sail Date October 2019
This was our first cruise with NCL. I am a travel agent and my family has previously cruised several times with Disney and with Royal Caribbean. We know cruising Disney spoils you but we went with NCL for this itinerary, the promos they ... Read More
This was our first cruise with NCL. I am a travel agent and my family has previously cruised several times with Disney and with Royal Caribbean. We know cruising Disney spoils you but we went with NCL for this itinerary, the promos they offered and the pricing. (Which by the way was amazing in every way) We bid for an upgrade and ended up in a Mini Suite Balcony which was amazing on every level. Staff was fantastic. Super friendly and helpful. The only difficulty or negative thing for us was the dinning room. We found the service very impersonal and very slow. The food was barely warm by the time we got it. We only went twice and chose to go to the buffet every time after. The buffet was fantastic, on par with the other cruises we have done. The Pub was fabulous as well. Entertainment was average, pool area fun and easygoing. The ship, the bathrooms, hallways etc...were all super clean. We love seeing staff all around cleaning. (This shows they want to keep germs and bugs at bay.) The excursions we booked were great other than a couple of them seemed a bit rushed. All in all absolutely beautiful Ports of Call. Their future cruise credits you can purchase are a good value and you have 4 years to use them. Make sure you look into all the ways to benefit most from them. We do have other cruises booked with NCL. One on the Dawn for an upcoming Western Caribbean and another on the Epic with Southern Caribbean. Research your ships and decide if the deal, itinerary and ship are what you are looking for. There are so very many options out there. We are happy enough with NCL and there fantastic promos to keep cruising with them. Remember you get what you pay for! Read Less
Sail Date October 2019

Find a Cruise

Easily compare prices from multiple sites with one click