While we had a wonderful time and felt safe on board, there were a number of areas the cruise line missed the mark:
1. We paid for an upgraded dinner at Teppenyaki restaurant. Of the four people in our party, there was a problem with the meals. Raw chicken was served and two people were served things they repeatedly stated they were allergic to. We even booked it for the first sitting so the ...
Buenos Aries. Embarkation was a nightmare. The cruise terminal was destroyed by a storm 4 weeks ago. Princess has not adequately responded. If you have a Princess transfer you will be taken care of. Everyone Else waited in long line in the sun. I was in a wheelchair and line took 3 hours and 20 minutes. No English speaking Princess employees to even explain what was happening. No signs to ...
We had a wonderful sailing by the Antartic (Paradise Bay/ Elephant Island) The weather was amazing and we could spot lots of Fauna, ranging from penguins at a distance from many many whales Humpback and Blue really, really close. This two days were undoubtedly the highligt of an itinerary that has too many days on sea in a crowded boat that with bad weather turns on a overcrowded Garden café, ...
We are Platinum level Princess cruisers. We chose this cruise primarily for the itinerary which included a Land Tour to Machu Picchu followed by a cruise around Cape Horn and Antarctica. Unfortunately, that itinerary was in flux and cut back before and during the trip. We've written a long, detailed letter to Princess' Executive team. An abbreviated version follows, which I've called "The ...
We have been on six continents and I decided I needed to see the 7th so we decided to go to Antarctica. We are 70 and 75 so really too old to layer up, hop on a Zodiac and trudge across ice and snow to see a shack. I would have done it 20 years ago, but now, just seeing it was enough. We traveled on NCL during the pandemic and thoroughly enjoyed our voyages. We are independent travelers but ...
This was our third cruise to the Antarctica and our first ever cruise with Celebrity.
It started out badly when a week before our sailing date we received an email from the company advising that due to trouble with one of the ships thrusters and subsequent need to reduce cruising speeds the itinerary had to be changed. Accordingly the stop at Porto Madryn was dropped and the times and schedules ...
I would like to describe our (my wife and me) cruise experience in some details. I hope it helps people to select, or not, this specific cruise itinerary, cruise ship and even the cruise line for future trips.
Just a trip overview, we booked a veranda cabin, deck 8, in the Celebrity Infinity, for the Buenos Aires > Puerto Madryn > Ushuaia > Antartica (Paradise Bay and Elephant Island) > ...
My friend who celebrated her 70th birthday last year has had a lifelong interest in the polar explorers particularly Shackleton. We therefore booked the cruise over 2 years ago and were very excited about the whole event.
Unfortunately days before our departure we were advised that the itinerary had been changed (with no choice on our part to change our minds) because of a problem with the ...
We chose this itinerary for it's destination-Antarctica
Embarkation was a nightmare- we were Concierge Class & were next in line to check in & were told to go upstairs for check in, when we tried to go "upstairs " we were told oh no you can't go, & they gave us a ticket with the number 1 on it, we were advised by the Celebrity ticket giver to wait for our number to be called. That's when chaos ...
The venue .... Antarctica..... lured us to this cruise and it was everything we imagined and more.
Embarcation was a near disaster as we waited in Buenos Aires port with hundreds in an un-airconditioned, chaotic facilty, where the computer system failed. No Celebrity staff were present to let us know what was happening. Disembarcation was normal.
The ship was well-done with a fair amount of ...