1 Helpful Vote
Sail Date: May 2019
I have cruised with Carnival over 100 days. I live close to 2 cruise ports and take advantage of the same day drive to the port. I picked this cruise because it was 8 days and went to Key West. I had not been there in 6 years. This was ... Read More
I have cruised with Carnival over 100 days. I live close to 2 cruise ports and take advantage of the same day drive to the port. I picked this cruise because it was 8 days and went to Key West. I had not been there in 6 years. This was also my first trip to Half Moon Cay. Embarkation was very smooth and we walked on the ship immediately after going through security. We had lunch at the Anchor BBQ and it was very good. Overall we had a good cruise. There were some negatives. Our cabin was on the Riveria Deck in bow. The room was in good shape and the A/C worked very well. We heard some complaints by other passengers that their A/C did not work and rooms were warm. Our room steward did a great job. We had late dining in the aft dining room. Late dining is not my cup tea. Eating at 8:30 to 9:00 is too late. This not the ships fault. We booked late and that is all that was available. The wait staff did a great job. However, the menu is becoming boring. The menu has had very few changes over the years. I do not enjoy the shows in the theater. I did enjoy the family friendly comedy shows. The musicians were a mixed bag. The brass section was good and some of the solo artist were good. Carnival is a lower end cruise experience. Carnival is not a luxury cruise ship and it is not a gourmet food experience. People will over indulge and you will hear more foul language than you may want to hear. We also had someone throw up in the main pool on the last sea day and it had to be drained and refilled. Also the hairy chest contest is not for children. It can be over risque when the participants have over indulged. On debarkation, 5 NO policemen and a police dog escorted someone off the ship in handcuffs. Overall, we enjoyed the cruise and you can find plenty of places on the ship to get away from the crazies. Read Less
Sail Date: January 2019
Basic balcony room, with ocean view and chairs to kick back in. Housekeeping team were very efficient in maintaining our rooms. Dining was always on par, quick friendly service, all dining request were accomodated. Entertainment was a ... Read More
Basic balcony room, with ocean view and chairs to kick back in. Housekeeping team were very efficient in maintaining our rooms. Dining was always on par, quick friendly service, all dining request were accomodated. Entertainment was a new group of performers that "WOW'ED" all of there shows. Those were the Pros; Cons; The ship's photographers were aggressive in getting photo's at every opportunity they see you. AVOID THE EFFY JEWELRY STORE! It is truly buyer beware at this place. I found a nice ring only later to find it was nothing more than costume jewelry grade piece at fine jewelry prices. Don't be dubbed as I was. Duty Free Store; If any of your have learn to price shop, then it should be obivous that there prices (even with rebates) are above the prices at your local CVS, Rite-Aid, etc. For the most part, the cruise forfilling there hospitalitly was Very Good to Excellent. Just know where the traps are. Read Less
Sail Date: January 2019
We are platinum members with the Carnival Cruise line. We have been loyal to them because we enjoy the fun on the fun ship. We did a B2B January 2- 19...eastern/western Caribbean. The quality of the food, especially on the buffet, and ... Read More
We are platinum members with the Carnival Cruise line. We have been loyal to them because we enjoy the fun on the fun ship. We did a B2B January 2- 19...eastern/western Caribbean. The quality of the food, especially on the buffet, and the temperature of the ship were our main complaints. We didn't go on a Caribbean cruise to freeze in our room, the dining room and all lounges. We didn't go to one comedy show because it was just too cold. We tried to go - we bundled up in sweaters, jackets and blankets. Embarkation and disembarkation went well with no complaints, we didn't really enjoy the entertainment because unfortunately we saw most of the evening shows and it was just too cold to use the Ebony lounge where the comedy shows are held. We did enjoy the Blue Bar where karaoke is held. We went to the cruise critic meeting where we spoke with our cruise director about the temperature and he attributed it to the ship being cooled by zones that they can't control individual rooms. We didn't enjoy these two cruises at all. Read Less
Sail Date: December 2018
One thing that works on this ship is the a/c! We love the Punchliner comedy but it was so cold in the Ebony Cabaret you could hang meat in there, we could not bear to stay in there for the comedians. Room service was very late or ... Read More
One thing that works on this ship is the a/c! We love the Punchliner comedy but it was so cold in the Ebony Cabaret you could hang meat in there, we could not bear to stay in there for the comedians. Room service was very late or non-existant! Saw our room steward, Antonio, on first day and never for the rest of the cruise. MDR menus seem to be scaled way down with fewer options. Buffet seemed to be the same things repeatedly. Embarkation and debarkation went smoothly since we are Platinum members. Cabin smelled like sewage when we came in. Although it was an "accessible" cabin, it was very crowded and inadequate storage. The beds could not be separated without blocking the mini-fridge. The ports and excursions were great however there was alot more walking than we bargained for. The piers alone are very very long! We enjoyed the Hasbro game show and the trivia games. General decor on this ship is not impressive and left us non-plussed. Read Less
1 Helpful Vote
Sail Date: December 2018
WHY THIS CRUISE: We chose this ship/cruise primarily for the varied itinerary and number of stops in interesting places. My husband and I (in our 60's) had visited all the ports; my daughter and son-in-law had the fun of some new ... Read More
WHY THIS CRUISE: We chose this ship/cruise primarily for the varied itinerary and number of stops in interesting places. My husband and I (in our 60's) had visited all the ports; my daughter and son-in-law had the fun of some new ports on this trip. OUR TRIP TO MIAMI: We drove down from North Carolina on Friday and stayed in the Sleep Inn, Airport. We've been there before and the hotel offers a sweet deal if you are driving-- they participate in the "park and cruise" program where you can leave the car there for the duration of the cruise. The rooms are older, but clean and it's a nice facility with a good breakfast bar. They don't offer free shuttle to the cruise port, but contract with a third-party who charges a reasonable $10, driving straight to the port. On the morning we left for the cruise, someone came back from a cruise to find her car had been broken into, but our car was safe and sound when we returned (I did put everything in the trunk -- GPS, travel clothes, etc., to get anything of interest out of sight). EMBARKATION: We opted for Faster to the Fun, but were disappointed that our cabins were not ready when we boarded the ship (at our 11:30am appointment). I have looked back on the website which continues to mention that Faster to the Fun includes this feature, so I'm a little puzzled about why it wasn't honored this time. We roll our luggage on, so we had to keep it in tow for a couple of hours. ::shrug:: not the end of the world, but just a little surprised. Embarkation itself was quick and uneventful. We did get priority embarkation and it was a breeze. OUR CABIN: We had upgraded from an inside cabin at the front of the ship to a mid-ship balcony cabin, thanks to a special offer. Our cabin was 6375 (on the "Upper Deck," deck 6). It never occurred to me that things happening BELOW the cabin would affect the noise level, but as this cabin was directly over the little stage outside the casino oon the promenade deck (deck 5), we "enjoyed" music until the wee hours every night, whether we wanted to or not. Again, I'm a pretty easy grader and after a couple of nights, I was able to mostly disregard it, but that might be a deal-breaker for someone very sensitive to extra noise. The cabin itself was lovely, kept in tip-top shape by our room steward, Komang. THE SHIP: the ship is looking a little shopworn, although staff keep it very clean. I noticed some peeling varnish, chipped bar in the bathroom, and other small signs of age. To me, this just added a little character. I noticed that it's due for a refurb next year and I'll be interested to see what happens there. DINING: We enjoyed breakfast at the buffet and at the sit-down restaurant along with one of the two brunches offered. I felt the food was entirely acceptable, always tasty, served in a reasonable portion-size. Last year, I complained about the so-so desserts offered. This year, Carnival offered absolutely scrumptious cakes, individually served. That was a welcome improvement. I'm still yearning for more of that carrot cake! We ate dinner in the main dining room where Rodah, Ida and CrisJay were excellent and attentive servers. The food in the dining room was lovely, always served in an appetizing way and well-seasoned. I was surprised to get an extra lobster on that special night! Whoa! Unexpected, but very welcome! CHEF'S TABLE: We participated in the Chef's Table -- first time for my daughter and son-in-law -- and it was delicious and beautiful. We especially enjoyed Chiang from Singapore, who gave a clear and most interesting explanation of the exotic foods presented. She also answered questions with honesty, grace, and humor. Whatever Carnival is paying this young woman needs to be increased because she is a fantastic ambassador for Carnival. ENTERTAINMENT: We enjoyed the "welcome aboard" show in the Amber Palace, but did not make another show. We didn't go to comedy shows or participate in the on-deck events. When we have a balcony room, we tend to spend a lot of time out there. Because of the room acoustics, we did hear all of the bands in the Casino location. There was a horn ensemble that was especially good and a latin band that was terrific. A fellow playing steel drum was amazing. Others were not as skilled, but not completely awful. My cruise expectations for music are pretty low -- something pleasant in the background, or possibly to dance to is about all I'm looking for. PORTS: • Grand Turk -- we planned no excursion this time, just shopped in the cruise port and enjoyed the pool at Margaritaville (where we also enjoyed touching base back home with some free internet access). • San Juan, PR -- we walked to one of the forts and got in FREE thanks to my national senior pass which I actually remembered to bring. We were in PR late, but we came back fairly early and just enjoyed the ship. • St. Thomas, VI -- this was a great day! We booked a wonderful cultural walk and food tour and it did not disappoint. Gerard, the guide, was wry and well-spoken and took us to some amazing spots for some great local and traditional food. • Amber Cove, DR -- a beautiful day made our time by the pool very enjoyable. We also shopped port stores, but had no excursion planned here. There are several places offering free internet and an earthcache if you enjoy geocaching. CRUISING DUCKS: I have only recently learned about the cute game of hiding little rubber ducks for children (and others) to find while cruising. I brought a few to hide and posted the photos on FB along with a hint -- they were all found and it added a little something extra to the trip this year. I hope that Carnival will continue to permit this bit of innocent fun. CARNIVAL HUB: This app has made great strides since I used it last year (or maybe I just learned to use it better). I never opened the highlighters I brought to make note of special events because you can do that on the Hub app. You can also check your account balance, chat with friends on the ship (for an extra $5 for the whole cruise), see what's on the menu, etc. INTERNET: I usually just pay for a day or two of internet while on a sea day so that I can check in back home. This time, I opted for the less expensive "social plan" and found it entirely adequate. I couldn't check email, but could chat via Messenger, which was useful and fun. SPA "PAMPER PARTY" -- I attended one of these on a sea day. I expected some hard-selling, but actually found it to be entertaining. I was astonished to find a medical doctor on board who provides more advanced procedures like botox and the like. I was not tempted, but very intrigued by the concept. Using a coupon from the Pamper Party, I enjoyed a 75 minute massage which was relaxing and skillfully done. Read Less
1 Helpful Vote
Sail Date: December 2018
Timing - itinerary - price! My birthday is december 4th and this cruise was in perfect timing (1st_8th) and - although we had been on a western caribbean cruise before - we love belize and roatan, and we had never been to grand ... Read More
Timing - itinerary - price! My birthday is december 4th and this cruise was in perfect timing (1st_8th) and - although we had been on a western caribbean cruise before - we love belize and roatan, and we had never been to grand cayman. Finally, the price we paid for the cruise and excursions was truly an unbeatable deal! the onboard entertainment was very good and we really enjoyed the presentations (and antics) of dustin, the cruise director. our cabin stewards gemma and jeffry were always at the ready, and they knew our names from day one. the main dining staff (platinum) were great and always attentive to everyone's needs, both regular mealtime staff, and especially the seaday brunch staff. my only complaint for the entire cruise was that the public spaces (i.e. Main dining room, amber palace, and ebony cabaret) as well as our cabin was extremely cold for us florida seniors! other than that it was a very good cruise and we would sail on 'glory' again. Read Less
5 Helpful Votes
Sail Date: November 2018
We enjoyed the Glory. Crew members were very friendly & helpful. This is a "Conquest" class ship, which means you are unable to go from forward to aft on a few of the decks, which is a bit confusing & inconvenient. ... Read More
We enjoyed the Glory. Crew members were very friendly & helpful. This is a "Conquest" class ship, which means you are unable to go from forward to aft on a few of the decks, which is a bit confusing & inconvenient. Food service & quality were excellent. Entertainment was a bit sparse. I was disappointed that CCL has decided to charge $ for cranberry juice at breakfast, also disappointed that CCL no longer had a future cruise agent on board. We are Platinum guests, which means we should have gotten 3 bags of laundry each on a 7 day, done for free. But no laundry bags were in our cabin & when I requested bags, I only received one, having to ask for the 2nd one. I was never offered anymore, this was a bit disappointing. Perhaps part of CCL's cutbacks. We had rain for 2 out of our 4 ports, a bit disappointing, but of course not the fault of CCL This was a premier cruise, so the casino was always packed. Machines were generous on the 1st couple of days, very tight the last couple of days. Casino was even open on a couple of port days, which was surprising to me. Read Less
3 Helpful Votes
Sail Date: October 2018
We went to get away and relax. The boarding process did not start until almost noon. We were on deck 7. You can tell the boat is not being maintained, it's rusting and dirty. The crew is lazy and they do as little as they can possibly ... Read More
We went to get away and relax. The boarding process did not start until almost noon. We were on deck 7. You can tell the boat is not being maintained, it's rusting and dirty. The crew is lazy and they do as little as they can possibly get away with. Over all the quality of the food was the worst I've experienced on any ship. Our cabin was not cleaned while we were out and we had to ask for clean towels and bath soap. The fridge did not work and toilet was hard to flush. There was a odor in the hall outside our room that was nauseating. The ports have not fully recovered from the hurricane of 2017, only about half of the shops have reopened for business. Carnival seems to be having problems with these ships, Maybe it's time to think about retiring some of the older ships. Read Less
1 Helpful Vote
Sail Date: May 2018
We had a bad experience with boarding as we were not given a zone card when we arrived so by the time we finally realized we needed one (previous cruises we were not assigned a check in time). We were some of the last ones to board ... Read More
We had a bad experience with boarding as we were not given a zone card when we arrived so by the time we finally realized we needed one (previous cruises we were not assigned a check in time). We were some of the last ones to board despite having an 11:00 am check in. We had my time dining and on the 3rd night found a team that we really liked and stuck with them the rest of the cruise. The main dining room food was very good. Although, the buffet was just ok. My husband and I were disappointed that the only way to access the sports deck was by using the stairs. We had both injured our knees and there were no elevators. Entertainment was good and we went to the shows and listened to music in various places in the evening. Room service was great and usually arrived within 10 minutes of ordering. All in all it was a very good cruise just disappointed we were unable to use the recreational areas and Serenity deck due to the lack of elevators. Read Less
4 Helpful Votes
Sail Date: April 2018
Carnival Glory Cruise Director and Entertainment were terrible!!!! Have been on several cruises - this was a big disappointment. Cruise acted like a Mama’s Constantine referring to his Mother pretending to receive calls from her while ... Read More
Carnival Glory Cruise Director and Entertainment were terrible!!!! Have been on several cruises - this was a big disappointment. Cruise acted like a Mama’s Constantine referring to his Mother pretending to receive calls from her while on stage. Not funny!!! Drove it into ground. The entertainers were great dancers but terrible singers. At our evening dinner table we all agreed that this was the worst entertainment we had experienced on any of our cruises. The disembarking process was a total disaster - changed the rules constantly. No one knew what was going on or where you were suppose to be. Food was very good. Servers were great being very polite. Our room was very nice and well maintained. Enjoyed the ports. If Cruise Director and entertainiers were replaced this would have been a great cruise. Could only tolerate so much of the Cruise Durectirs Mama’s bit routine and the terrible singing of the entertainers. It was like they were hollering instead of singing. Read Less
4 Helpful Votes
Sail Date: April 2018
Worst cruise ever, If it were not for Guy's Burger Joint and the BBQ place we could have possibly starved to death. Oh and the soft serve ice cream machine. Went to the dining room on dress up night and was the only person there with ... Read More
Worst cruise ever, If it were not for Guy's Burger Joint and the BBQ place we could have possibly starved to death. Oh and the soft serve ice cream machine. Went to the dining room on dress up night and was the only person there with a tie on. Waited 45 minutes for the lobster and couldn't eat it. Tasted like it was under cooked. Unless you a big breakfast eater stay away from the buffet. Can't figure out the dessert options. Most had no taste at all. As far as the alcohol goes they must thing its gold. Glass of wine and vodka on the rocks was around $18 with tip. We had a balcony room that was nice but the glass around the balcony was so dirty we had to stand up to see the water. Getting off the ship was a nightmare. They had two youngsters coordinating it and it seemed they had no idea what they were doing. So I don't know about the rest of the Carnival ships but for $1350 a person for 7 nights this is my last cruise with them. Read Less
2 Helpful Votes
Sail Date: March 2018
Wanted to visit Rotan. Could not dock as water was too choppy,,,should have been given an on board credit.....Opened a bottle of their water even charged me for that should have at least let me have that for not stopping at port.Other than ... Read More
Wanted to visit Rotan. Could not dock as water was too choppy,,,should have been given an on board credit.....Opened a bottle of their water even charged me for that should have at least let me have that for not stopping at port.Other than that staff was very polite ,,,food was good and entertainment was alright,,,I find they keep the ship itself very clean where the public is out and about....the bathrooms were always clean....There is too much push to shop shop shop this is supposed to be a relaxing vacation....They should also have phones around the ships so you can call the rooms to connect with your friends....not everyone carries cell phones we had a group of 10 and this would have been helpful don,t get me wrong the ship was beautiful and the weather. Roatan Island would have been wonderful to see ....Two days at sea was a bit too much but also realize it couldn,t have been helped Thanks Read Less
Sail Date: March 2018
It was my 65th birthday and we invited cousins/friends to come with us. They were virgin cruisers. This was our 5th cruise and the rockiest ship we have ever been on. Everyone walked like they were drunk for days, bouncing off the walls in ... Read More
It was my 65th birthday and we invited cousins/friends to come with us. They were virgin cruisers. This was our 5th cruise and the rockiest ship we have ever been on. Everyone walked like they were drunk for days, bouncing off the walls in the corridors from morning to night. One night was so bad, the set was removed from the stage in the Amber Palace and the performers sat on stools. It has been 5 years since we were on a Carnival ship. I had raved to our travelling companions about how good the entertainment would be and we were disappointed. We generally found the entertainment O.K. - but not as spectacular as we remembered. One night we felt some of the singers were off key. The first two male comedians were terrible! Thankfully Valerie Storm came on board and gave us some good laughs. Food was generally good - some nights too many wonderful choices and other nights nothing special. Only place that had great coffee was the Lido. Our first trip to the Steakhouse to celebrate my birthday will be our last - as we didn't find it any better than the dining room. Our cabin was aft 1411 - and the worst we have ever had. I heard engine noises for the entire week - and it did disturb my sleep. Hubby wears hearing aids so wasn't bothered. We'll never take one of those again - it was oceanview - but windows were filthy so couldn't see out much; too low in the ship and too close to the engine room Read Less
4 Helpful Votes
Sail Date: January 2018
This was our second time on the Glory and to almost the same places. We picked it as a Christmas gift to ourselves and mostly just to relax and enjoy the ocean. In our 30 years of cruising this was the first time we had rain days. ... Read More
This was our second time on the Glory and to almost the same places. We picked it as a Christmas gift to ourselves and mostly just to relax and enjoy the ocean. In our 30 years of cruising this was the first time we had rain days. Embarkation was easy, and we were onboard by 11:30 and eating lunch after dropping our carry on in the cabin and getting our key card from the mailbox. Met our stewardess Gemma in the hall and told her she only needed to do the evening service and to get us ice. Although the cabin was across the hall from the room with the ice machine so anytime we needed it someone was there. We had cabin 9267, a balcony room. It was what we expected and although there is some noise from atrium, it usually stopped by 11:30 and wasn't that bad. We had stops at Grand Cayman, Roatan, Belize and Cozumel. It rained while in Roatan but we had no excursion planned there and it stopped long enough for me to go shopping. In Cayman we did a Nautilus Undersea Adventure and it was cool. It's a boat with glass windows all around and you could see fish, wrecks and coral reefs, we enjoyed it. In Belize we did a sight seeing tour that was okay, Belize is a very poor country but full of proud people. We have been to Cozumel many times but did the Discover Mexico tour and it was very interesting and well worth the 20.00 it cost. Disembarkation was a little long, about a half hour delayed due to customs but we had a great porter take our luggage out and were home by 10:00. Lovely trip. The ship was in good shape, food was good, you won't starve. water in our cabin was too hot but would go again in a flash. Read Less
6 Helpful Votes
Sail Date: January 2018
We chose Carnival for this cruise for three reasons: the price, the itinerary, and the more laid back atmosphere, as our traveling companions were first time cruisers and more apt to be intimidated by a stuffy vibe. The Glory is a ... Read More
We chose Carnival for this cruise for three reasons: the price, the itinerary, and the more laid back atmosphere, as our traveling companions were first time cruisers and more apt to be intimidated by a stuffy vibe. The Glory is a lovely ship, and well maintained. Having pre-purchased FTTF (Faster To The Fun, a ridiculously inexpensive add-on when you consider the perks), we’ve never experienced a smoother embarkation or debarkation. Normally I want to down a handful of Valiums every time I get anywhere near a cruise terminal. Honestly, I wouldn’t even have had time to choke them all down. And it was nice to have access to our cabins right away. Speaking of the cabins - I’m not sure if they’re actually larger than those on other cruise lines, or if the space is just more ergonometrically used. In any case, we had more closet, shelf, and drawer space than we even needed, which is definitely a first. Having pump containers of shampoo and body wash in the shower was definitely cool. And if I could have figured out a way to stuff it in my luggage, I probably would have stolen the bedding. Never slept better. Can’t speak highly enough of the crew. Alison, our cabin steward, was Johnny on the spot. We asked for ice the first day, and we had a full, fresh bucket of it in our room every day thereafter. And Masowan, our head server in the Main Dining Room, was a genuine sweetheart. I also liked being called by my name rather than the industry standard MA-DAHM. I’m a granny from Minnesota, for God’s sake, not a blue-blooder with a mile long pedigree. And I’ve never liked the unspoken class standards insinuated by the honorifics. Those kids work harder than most of us ever did in our lives. The weather was less than ideal, but the captain took advantage of all available alternatives to prevent us from missing out on port time, to include anchoring off the other side of Grand Cayman. I’m sure that took some negotiating, as the harbor master’s word is law. There were really only a few negatives. The internet blows. We paid for access that we didn’t get, which was irritating. I don’t mind the more casual American Table layout of the MDR; like I said, I’m not a Rothschild. But sliding into a booth was tough on my knees and hips. That’s on me; I could have spoken up to the maitre d’, and accommodations would surely have been made. And the buffet selection on Lido was limited and disappointing, especially for breakfast. Again, however, I understand that, given the fares, cost containment is an issue. All things considered, yes, I would indeed sail with Carnival again. Whatever misperceptions exist about CC members being down on Carnival, no one speaks for me. I liked the vibe. Read Less
9 Helpful Votes
Sail Date: January 2018
My wife and I had sailed on Glory once before and enjoyed our time aboard, along with the fact that we got a great deal for a 7 day cruise. All the destinations we had visited several times before but we needed a break away and this was ... Read More
My wife and I had sailed on Glory once before and enjoyed our time aboard, along with the fact that we got a great deal for a 7 day cruise. All the destinations we had visited several times before but we needed a break away and this was our choice. Glory is not too big or small and there seems to be something for just about anyone. We stayed at Red Roof Plus in Miami, an older Inn but with polite staff and only about half hour from port. Shuttle service was provided to port and breakfast, along with up to 10 days of parking there at Inn. We booked stay through Stay123.com, an easy website to use. The new embarkation plan Carnival has begun was swift and easy as well. We hardly stopped moving until we were on the ship. Room keys are now waiting in your mailbox at your room door. Our room steward was efficient and kept everything clean. This was our 20th cruise, the 17th with Carnival so we feel that we have seen a little bit of it all, but we were surprised on this cruise! Half Moon Cay was our first stop and it was a beautiful as ever. The weather was over cast, but still a nice day for walking around and taking pics. There were a few in the water but it was a little to cool for us. But it did feel good to our feet. 2nd stop was St. Thomas, we were sadden to see that the Butterfly Attraction had been destroyed by Hurricane. Took a city tour on one of the many open air trucks for $25 each. Note, if anyone gets on your tour and begins to apologize for what may happen, get off the vehicle and choose another. The individual along with 11 more friends boarded our vehicle and began using some of the worst language you have heard. They had no respect for others or children on tour. I approached driver to inform him of language, since he could not hear due to him inside truck cab. His solution was to send us back via another truck. Not a very good day in St Thomas. Next stop was San Juan, we were looking forward to a new day and better excursion. Prior to arriving in San Juan, we had received a phone call from our son concerning my brother who was fighting cancer. Carnival immediately made the call for us without any charge and allowed me to talk some time with my son. I was informed my brother was being moved to hospice but all looked ok. I was asked by the young lady at the customer service desk if all was well, when I told her what was going on, she expressed her concern and informed me that she would put notes on our account and that if we needed to call anytime that we could do so without charge. She let me know Carnival was there for us. She proved that statement to be so true. She also asked if we had the internet service. I explained that was one reason we took cruises, to stay away from such things. But due to circumstances surrounding my brother's sickness she thought it was a good idea to purchase internet service and then I could keep closer contact with family. I agreed and then she told me how to purchase internet. She then went on to tell me to purchase premium plan and as soon as I was done to bring her back proof of purchase and she would reimburse it back to our account. I was blown away to say the least. They had already done so much through just the phone calls and now this? I thanked her and wished I had written her name down, I think it was something like Lona, not really sure. She was a blessing that day and a very helpful friend. The next morning when we arrived in SanJuan, I received text telling me my brother had passed away. We were devastated and unsure of what we could or what was possible for us to do. But I knew we had to get back home. I went back to service desk and spoke with Bracka, a very professional and compassionate employee of Carnival. She expressed her sympathy of my brother's passing, and asked what we would like to do. I told her what we needed and she began putting it all together. She gave me directions on airline tickets and began putting necessary documents together for our departure. Never have we seen the care and support of a group of people who only knew us as passengers on a ship that they were working on. You would have though we were the most important people in the world. Each person we had to deal with showed the utmost respect and courtesy that anyone could ask for and more. From the room steward, to customs agent each one did all they could to make what was a sad loss for us as easy and painless as possible. We owe them a debt of gratitude and thanks. Each did more than what was expected and went beyond anything we could have asked. Once flight was booked and set, they moved us quickly to a waiting taxi, through customs which was also arranged without hassle. Even the customs officer expressed to us his sorrow for our loss. In our opinion, Carnival and it's employees are the best in the world. We have sailed with others, but Carnival has prove itself to be the best. We have learned it's the employees that make the ship. It is not the other passengers, because you will find good and bad on any of them. Just because you pay more does not mean you are with a better class of people. We have seen that for ourselves. The staff of Glory proved their heart is for the passengers. They are a Class Act and will always be remembered by us as the cruise staff that was there for us in our time of need. May God Bless the staff and employees of Carnival! From our booking agent Sheena at Carnival to the last person who says goodbye at the Terminal. They put the customer first and deserve an applause and recognition for doing so. We highly recommend Carnival 1st above all others. Not just for this cruise and these particular circumstance, but for all our travels with them. They are The Class Act above all others. Before I forget, we loved the new musical show Getaway Island!! Comedians were great! Food was wonderful, lobster delicious! Loved the new Bar-B-Q spot as well. Read Less
2 Helpful Votes
Sail Date: December 2017
We chose this cruise because of the cost - hoping to get good value for the money. What we got was a "cheap" cruise in pretty much every sense of the word. First of all, the positives - embarkation was smooth and efficient. ... Read More
We chose this cruise because of the cost - hoping to get good value for the money. What we got was a "cheap" cruise in pretty much every sense of the word. First of all, the positives - embarkation was smooth and efficient. Our bags were at our stateroom by 1:30pm. One of the onboard bands was incredible. They played 50's - 80's rock, and were among the most talented musicians we've seen. The key lime pie and Guy's hamburgers were the best we've had at sea. The waterslides were enjoyable. We appreciated that there was no additional charge for the adults-only Serenity area. Some cruise lines charge extra for this. Now the negatives - Other than the band mentioned, entertainment was pathetic. The individual artists in various spots on the ship were amateurish. For us, the nightly shows in the main theater were un-watchable. They had the same (8, I think) people performing every night, and the costuming, musical selections and choreography were lewd and vulgar. We walked out during the "welcome aboard" show. A few days later we poked our heads in during another show and left within 2 minutes. The Hasbro show was crude, with the cruise director selecting participants with the most vulgar "moves," or those who ripped their shirts or other clothing off. This was supposed to be a "family" show. Similar comments apply to the lip sync contest, the "Clue - Whodunnit" show, etc. We couldn't walk by the piano bar without being offended and embarrassed. This is a crude, vulgar ship environment. Now, the food. For the most part, it was pretty mediocre, although the key lime pie and Guy's Burgers were the best we've had at sea. But it was the "closures" that surprised us. The main buffet closed at 3pm? What's that about? There were several periods of time (we're not talking "middle of the night") that the only food available were - ice cream and burnt, crusty pizza. A similar, irregular schedule applied to the pools and hot tubs. We were asked to leave a hot tub at 11pm one night, as it was closing. We asked where else we could go, and they said everything was closing. I could understand closing because of bad weather. This was a calm evening - they closed for a raucous deck party, even though the hot tube we were using were far from that party. They handled tender boarding in Belize quite poorly. We waited on the tender for over 30 minutes before they let us head off for Belize. We nearly missed our tour. We frequently had to remind our "first-time cruising" friends (with whom we traveled) that this was the first time we had cruised Carnival, so that they would realize we had recommended this cruise in ignorance. Read Less
1 Helpful Vote
Sail Date: October 2017
I needed a rest. I was burned out. Mike said this was just what I needed. It was more than I had ever expected. Imade the head waiter at our table in the Golden dining room, made us feel right at home. Mr. Mike and Miss Ruth - he called ... Read More
I needed a rest. I was burned out. Mike said this was just what I needed. It was more than I had ever expected. Imade the head waiter at our table in the Golden dining room, made us feel right at home. Mr. Mike and Miss Ruth - he called us. It was like dining with family. He had us up dancing and singing. The meals were great and his suggestions were muchly appreciated. This young man went out of his way to help us enjoy our stay and we looked forward to seeing him every day. His warm smile and kindness was above and beyond any expectations. The entertainment at the pool was such fun to experience. The newly wed game, and lipsynk, and the movies outside with popcorn were a treat. I enjoyed just walking around and sitting in the different lounges relaxing and talking with new faces. The families with children were fun to watch. The children were so well behaved. Your crew went out of its way to entertain all ages from tiny to old goats like me. I felt safe on the shore excursion and was glad to return to the ship. So much to see and do. You had plenty to keep us entertained. To the captain I say thank you for keeping us safe. You should be proud of your entire crew. I look forward to my next cruise. Read Less
5 Helpful Votes
Sail Date: May 2017
This cruise for us and several passengers we spoke with was below average. Boarding was reasonably smooth but disembarkation was chaotic and very uncomfortable for older customers and families with small children. Having cruised with ... Read More
This cruise for us and several passengers we spoke with was below average. Boarding was reasonably smooth but disembarkation was chaotic and very uncomfortable for older customers and families with small children. Having cruised with Carnival on many occasions this was by far the worst value for money. The cut backs by Carnival are very noticeable, once a day cabin service, no turn down service with pillow chocolates, no table cloths on dining tables other than formal night and a drop in food quality. Plenty of food offered but quality boardering on poor on several occasions. We shared a dining table with two other lovely couples and spent occasions in floods of laughter where an item of food was so strange looking and poor tasting the only thing we could do was to laugh! Melting chocolate pudding so hard it bent the spoon, a stuffed baked apple that was so bad tasting our fellow diner nearly choked! Under cooked baked potatoes on more than one occasion, lobster so rubbery it was un inedible, just a few to mention! Room service for our breakfast was a challenge, on the five occasions we ordered it was incomplete. Missing bowls for cereal on one occasion, no cutlery on another, no butter on another and no coffee on another, no fruit on another. In total not one morning was correct, every day something was missing! Evening entertainment in the the main theater was also poor not one good production show throughout the cruise. The ship is looking tired and dirty in parts, our shower floor was damaged, the curtains were stained, only one drinking glass in the cabin and the sofa needed replacing and looked as if it was more suited to a cheap motel! Shopping on board needs rethinking, everything is the same old items they bring out on every cruise, people want to spend their money but buying the same old stuff they have seen many times before in plain boring. This is also the opinion of most other passengers who have cruised many times before. We took four excursions and felt generally they are over priced, especially Star Fish Island Belize. Lunch was included with this trip but the food was hanging around from early morning and included many live flies, we opted to wait until we got back to the ship to eat! Finally the only positive comment we can make is the staff on the ship seemed happy and friendly, they work hard with a smile on their faces, they are the ones that need the praise not the cruise line. Sadly this will probably be our last Carnival cruise. Read Less
4 Helpful Votes
Sail Date: May 2017
Carnival had a cheaper cruise to the ports than Royal Caribbean this time. I was very disappointed in the food. We spent most of our time eating at Guy's Burger Joint. We had a balcony and the windows and doors was so filthy that it ... Read More
Carnival had a cheaper cruise to the ports than Royal Caribbean this time. I was very disappointed in the food. We spent most of our time eating at Guy's Burger Joint. We had a balcony and the windows and doors was so filthy that it was hard to see out of them. Purell sanitation stands were up against the walls, so we rarely saw anyone washing hands. Hard to find staff in the Lido restaurant to even bring you extra tea, or lemonade. Passengers picking up food with bare hands. Ice cream leaking from machine and stayed on floor for a while, and passengers walking in sticky spilled cream. Our cabin was on the 6the floor live entertainment was in the Colors Lobby on the 3rd fl. until 2am in the morning this loud music is fine for the younger generation, but not so fine for Senior Citizens . We will be going back to Royal Caribbean. Read Less
Sail Date: February 2017
This was the Bloggers 10 hot cruise and I wanted to meet John. How pleased I was to also meet Mr. Radu! The American feast is not what normal Americans eat. Not much was interesting but thoroughly enjoyed the wait staff-Indrawan and ... Read More
This was the Bloggers 10 hot cruise and I wanted to meet John. How pleased I was to also meet Mr. Radu! The American feast is not what normal Americans eat. Not much was interesting but thoroughly enjoyed the wait staff-Indrawan and Jemius. The CD was good and the young man in charge of Bingo-Lee- was hilarious. The Glory was not my favorite ship. I think I like the smaller ships. Our cabin was at the very front of the ship next to a door that led to the front deck. Noisy because of people slamming both double doors when they went out and came in. We also saw very little of our room steward but talked several times with the one down the hall. We loved John Heald! He's the only CD who has ever given us the giggles for while besides Calvyn Martens. Our shore excursion-the only one we could go on because it was a wheelchair accessible one-was canceled and we were not told until we got off the ship and could not find them. We enjoyed the ports and visited a couple we had never been to. The first night we ordered room service and it never came. There are not enough excursions for the wheelchair bound.The last night during the photo session with John someone took my camera. We ha to move to be in the picture and when we got back to our seat it was gone and never turned in to Guest Services. I checked 4 times . My name and address was on the first picture so maybe it will be returned.It could be the reason for the grouchy review . Sorry this is such a ramble but that is how I think these days. I will be on more Carnival ships but I don't think Miami or the Glory will be among them. Read Less
2 Helpful Votes
Sail Date: December 2016
This cruise was perfect! The weather was sunny all the time, smooth sailing! The food in buffet was always good, we had chosen eat when you want in the evening. It was terrific! The shows were way beyond what I thought they would ... Read More
This cruise was perfect! The weather was sunny all the time, smooth sailing! The food in buffet was always good, we had chosen eat when you want in the evening. It was terrific! The shows were way beyond what I thought they would be, extra points on this one. The cruise director was wonderful, lot going on, and everyone was having a good time, dancing, lots of great music. The hot tubs were perfect, love the adult area, lots of space to sit or lay down or swing. We book another cruise in December 2017! Can't wait! If your looking for good deal, go with Carnival! Also the staff on ship were very courteous ! We weren't disappointed at all, this is probably our 6th cruise on Carnival. Don't wait book now, and have fun in the sun and meet lots of other people having a good time. Life is way to short! Thank you Carnival, the Glory was perfect! Read Less
4 Helpful Votes
Sail Date: December 2016
Went on Cruise for the Islands. Loved San Juan the old city and the fort is Interesting. Grand Turks is very beautiful. Loved Jimmy Buffets grounds and pools. The ship needs some updating in the buffet. The food , the meat is very ... Read More
Went on Cruise for the Islands. Loved San Juan the old city and the fort is Interesting. Grand Turks is very beautiful. Loved Jimmy Buffets grounds and pools. The ship needs some updating in the buffet. The food , the meat is very good. The fish most of the time is good and the Hamburger's are excellent. The wait staff is very good. Some of the food can be improved. Lots of activates at night. Main lobby has good music. The casino has very good bands playing and you can dance. The comedy club is good most of the time. The shows could be Improved except for the last night on Latin production was excellent. I love they have all of the dinning stations. I would recommend them not to charge for Herbal Tea. All of the ships I have been on do not charge for tea. I would go on the ship again. Read Less
Sail Date: November 2016
The room was excellent, Staff wee always asking if we had any questions the tours well done and the shows were very good. The snorkel trips were well done educational and well organized. The time on board was fine the serenity deck ... Read More
The room was excellent, Staff wee always asking if we had any questions the tours well done and the shows were very good. The snorkel trips were well done educational and well organized. The time on board was fine the serenity deck peaceful. Although I would have rather had it on the rear of the boat - less wind The spa was good except for the timing of opening the whirlpool Housekeeping should have a sign stating when it is open if different from the regular hours. Twice I went up to sit in the whirlpool in the morning and the whirlpool was shut. The dining entertainment was wonderful I was impressed by the Wait Staff able to dance on the Tables and not fall off. The wine service was good and a very good choice. The Buffet was good and I want to thank Carnival for the sensitivity in persons on diets. Fried Tofu ! Good, White egg omelets, gluten free bread , Read Less
1 Helpful Vote
Sail Date: November 2016
The only bad thing was the smell of sewage on the ship in various places. Also you can tell Carnival is cheaping out on certain things. Don't take a cruise with a wedding planned cause it always screws up getting on board, but getting ... Read More
The only bad thing was the smell of sewage on the ship in various places. Also you can tell Carnival is cheaping out on certain things. Don't take a cruise with a wedding planned cause it always screws up getting on board, but getting off was great. Bars and food were good as well as the service everyehere. Carnival also did an outstanding job on the veterans day get together. All of the ports were good with nice shopping and places to eat or have a few drinks. I suggest Senior Frogs or Fat Tuesday's. In Rotan my wife won a free excursion for us to a place called Anthony's key, don't waste your'e time, it was free and it was bad, over priced watered down drunks ans crappy food. I felt sorry for most of the animals that were there. I didn't go in the water but was told the snorkeling was great. All in all I will do a Carnival again but not on the Glory because of the sewer smell. Trust me I'm not the first to complain, I read about it before we left. Read Less
Carnival Glory Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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