The outside of this ship is well designed. Not so the inside. First the good stuff. If you like to walk a ship's promenade deck, this one is very nice. It's wide and goes all the way around the ship if you climb a few stairs, giving you great 360 views of the sea and sky. You can do the same on deck 16, also with a few stairs. The inside is different story. The design is flawed, mainly ...
This was a itinerary that both my wife and i wanted to do and we are very happy we did. The Emerald Princess is still in good shape, seemingly well maintained with a few small areas that needed deep cleaning. Our interactions with most of the staff were always positive and there were those who did go above and beyond.
Embarkation was a bit chaotic in Buenos Aires but once in the terminal the ...
Our cruise took us, back-to-back, from Buenos Aires to Santiago and then on to Los Angeles. We visited lot of amazing places. About half of the passengers did the entire 30 days. From Buenos Aires to Santiago, all public announcements were made in both English and Spanish resulting in the longest muster drill in the history of cruising. Yes, we carried our life jackets.
First of all, ...
I've sailed South America before, but I liked that this cruise went from Buenos Aires to Los Angeles! This meant I only had to fly once. Our waiter, server, and head waiter really made our early set dining fun and enjoyable. I liked the variety of choices.
We loved our aft cabin as it was close to main dining as well as the buffet. We traveled in a group of 8 and we had the steward open all ...
This was pretty much a bucket list trip for us. We are frequent cruisers but had not been to this part of the world before. We thought that the itinerary that Princess had put together was terrific for a first time visit and it proved to be so. We visited Buenos Aires for 4 days beforehand on people's advice and it proved to be very worthwhile. We walked and walked and walked the city, saw ...
This was a great cruise. The staff were fantastic with interesting ports of call. The problems we experienced were due to poor management decisions and communication. On day one there were a number if beverage choices that were unavailable. By the end of the 15 day cruise most wine choices were 'sold out' . This was caused by some delivery issues, but rather than be upfront with communication ...
We chose this cruise because we had been wanting to cruise through South America and this ship offered us the best deal and visited all the places that we wanted to see.
This was our first time on Princess.
We arrived in Buenos Aires 2 days prior to our cruise. We stayed at the Novotel Hotel. It was very nice, centrally located, reasonably priced and the service was excellent. We had ...
The itinerary was great, but the ship not so much. Food menu has drastically gone down hill. On several nights, there was nothing appealing and steak is no longer on the every day menu. The entertainment was sub par but the entertainment staff were phenomenal. The ship needs some refurbishment in public areas. Some chairs were worn need to be replaced The beds were very comfortable. The princess ...
Wanted to go on this cruise to see this area. Sea birds, land birds, cities, glaciers and experience Cape Horn. We had another "tour" scheduled with it by a birding company that provided guided excursions at all the ports. That made it a 5 thumbs up experience for us! the low ratings for things below mean that we did not use so could not rate (not used). We did the first half of this cruise ...
Let's start with the positive. The Captain was fabulous, explaining everything about our trip and stopping for things to make sure everyone could see the lighthouse at the horn and the glaciers. There were many activities for all interests. Now let's talk about things that need improving. First, the food, the dinner menus need to be reworked. Some nights everything on the menu was great and ...